[Resolved]  Ixigo — reschedule of my flight to june

Dear sir,

This is regarding due to current situation of (Covid-19) i want to reschedule my flight from banglore to ranchi on date 11th april-2020 at 11.30am departure from bangalore so please take this request and reschedule my flight to date 4th june and my returning ticket is on 20th april-2020 plz reschedule it on 15th june.

I tried since 3-4 hrs to contact your customer care number and but there is no response and just keeping on hold.

So please take my request through this mail and reschedule my flight to 4th june and my return ticket to 15th june.

Details are given below, from bangalore to ranchi
Name-ishan saurabh jha
Booking id-ff[protected]
Pnr no.-r7823m
Details are given below, from ranchi to bangalore
Name-ishan saurabh jha
Booking id-ff[protected]
Pnr no-kdvrxx

Thanks & regards,
Ishan saurabh jha
Mail [protected]@gmail.com
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May 4, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2020
Ixigo Customer Care's response
Dear Customer,
 
Thank you for contacting ixigo.
 
This is in reference to the Flight PNR <R7823M>.
 
As per the guideline issued by the Ministry of Civil Aviation, the advisory is applicable for all domestic & International flights where original travel period is between 23rd March 2020 - 30th April 2020. 

If you are holding a ticket between 23rd March - 30th April and you do not wish to travel, you need not call Air India or reach out to airport

No show charges will be waved off and your ticket will be protected at full value
Whenever, you finalize your date you can book your travel up to 30th September 2020
You can book your travel without paying any date change fee only fare difference, if any would be applicable by the airline

Don't worry! Whenever you plan to travel, you may reach out to us, and we will make date change simple for you.

For more information, you can refer to link: https://www.ixigo.com/policies/covid19

Cheers!
Team ixigo
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