[Resolved]  Ixigo — rs 552udf amount not credit

Address:Jaipur, Rajasthan, 302020

I booked a flight ticket goa to delhi on 12/05/2017 but concealed ticket was on the date of 21/10/2017 tickets was booked by ixigo
Cleartrip send numbers of messages regarding rs 552udf amount refund i talked so many times cleartrip but they assured so many times refund would be credit within 5days but refund not credit yet
I send bank statements of sbi to lake marg jaipur due to cleartrip told they release rs552 udf amount in my bank account but not credit neither bank not wallet
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May 5, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Ixigo Customer Care's response
Hi Kamal,

Greetings from ixigo

We wish to inform you that Cleartrip has refunded Rs 552 to your debit card # 0034 on Feb 24, 01:39 & also refund of Rs 994 processed against the cancellation, so total refund of Rs. 1, 546.0 has been processed to your account. If you're still facing any issue, kindly call on[protected] for quick assistance.

Thanks for your cooperation!

Regards,
Team ixigo
Complaint comments 

Comments

Ticket is not generate but my balance succesfully credit on 17 march2018
.FROM MY CREDIT CARD(AXIS BANK).
Train no.Is 09003
Date of journey :[protected]
Plz refund my bal.

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