[Resolved]  Ixigo — status of my refund amount

Address:496001

Dear ixigo team

1. I booked a ticket for 04 person in train no 12442, rajdhani exp for 31 dec 2017 vide
Pnr - [protected]
Transaction id - [protected]

2. Subsequently i cancelled the above ticket on 31 dec vide cancellation id - [protected] and an amount of rs 1915 refund was initiated

3. It was mailed to me that refund of rs 1915.00 will be refunded in 10 days.

So far the refund amount has not been credited in my account and in irctc site the status is showing 'rds'.

Request you to kindly revert back on status of my refund amount at the earliest.

Regards

Anit kumar
Mob - [protected]
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Feb 21, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
Ixigo Customer Care's response
Hi Anit,

Greetings from ixigo

Our team has reverted to your query and have shared the ARN number through which you can track the refund with your bank. ARN is generated by your bank itself and is a sufficient proof of refund.

For any assistance, you can always reach out to us at [protected]@ixigo.com

Thanks for your cooperation!

Regards,
Team ixigo
Complaint comments 

Comments

I booked my train payment was debited from my ACCOUNT . WHEN I CANCELLED MY TRAIN THE PAYMENT WAS NOT RETURNED . TODAY IS THE THE 10 DAY MONEY was not returned .
Dear ixigo,
I got my ARN number but my bank is saying there is no amount initiated its been more than 10 days what is this delay . Will i get my refund or not?
reference id: [protected]
Dear ixigo

I have booked my tickets but processing was failed. But payment from my account has been deducted. And I have't get my payment yet. I got phone from them dat I will receive payment in 5 days but now it's more than 10 days and I have't received my payment of rupees .
I have booked my tickets but processing was failed. But payment from my account has been deducted. And I have't get my payment yet. I got phone from them dat I will receive payment in 5 days but now it's more than 10 days and I have't received my payment of rupees .
Hi,
I did't get till now my refund, i already complaint.but not resolve yet.
please resolve it refund my unless deducted amount.
Thank you.

I got an email from ixigo but still did not get refund account in my account.

Dear Ixigo,

I booked my train 02386 Ju Hwh SF Spl for 2nd December 2020. It was in waiting list RLWL. I cancelled it on 1 December and there was mentioned that they gave the refund to my UPI ID. I paid the money through my UPI ID. It's already been 6 days but I didn't get the refund. My PNR IS - [protected]

I have booked a ticket on ixigo on 26th april 2021. The transaction failed but cash was debited from my account. It was told that i would get refund within may 3rd. But i didnt recive the amount.
Trip id is IXITR[protected]
Rs 1466 was deducted from my account.
I have enquired in the bank regarding the same. They told they havent recieved any such refund.
Please do refund the cash.

I have cancelled my Ticket & the refund status is said to be successful but the amount has not reached on my account please solve this problem

I had booked and cancelled a ticket for a train Ahmedabad Jn to Alleppey on[protected]Trip Id: IXITRS[protected]) from [protected]@gmail.com and the refund was initiated back to my debit card, but it has not yet been credited. Please do the needful soon.
Can you please send me an number so i can check my refund status i booked the train on 3 Jan howrah to banglore for a technical issue the booking was cancelled
Ixigo show me that they are successful to send my ixigo money max to my bank account but this amount is not reflected in my account plz refund my money

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