Ixigo — transaction issue

1 Review

India

Mohit_16 on Oct 26, 2019

I did my transaction using phone pe for my train booking from shakurbasti to sangrur for oct 27 but haven’t received any booking id or confirmation from ixigo money was deducted from my bank account after that no information regrading this can you please tell will i get my refund or not.
Please!! Help
Date-26 oct, 2019
Time-3:48 pm
Email-im[protected]@gmail.com
Regards
Mohit kumar

Complaint Status

[Oct 26, 2019] Ixigo customer support has been notified about the posted complaint.

Verified Support

Ixigo Customer Care's response, Nov 17, 2019
Hi,

Greetings from ixigo!

We are not able to find any details. In case issue is still not resolved we request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.

You can email us the details at [protected]@ixigo.com.

Regards,
Team ixigo!