[Resolved] Ixigo — twice payment | |||
Yesterday on 4/4/2018, i was booking a train ticket in kota patna express for two adults in 2nd ac amounting rs. 4282 from kota to patna, journey date 06/04/2018after making payments i was redirected to irctc site where i put my irctc password in the respective collum, but booking not confirmed. Again i repeated the same process & this time booking confirmed. But i have to pay twice. I. E. Rs. 4282 two times I have not been informed when & how the amount rs4282/for failed booking will be refunded back. Was this information helpful? | |||
May 7, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Apr 05, 2018 Ixigo Customer Care's response Hi Vinod, Greetings from ixigo! Could you please share the ixigo Booking/trip ID starting from "IXITR" or the registered Email ID used for logging in so that we can check and assist you better. For any further assistance you can write to us at [protected]@ixigo.com. Regards, Team ixigo | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2402
Pending
354
Resolved
1518
View all 2402 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
There is no option for cancle the ticket. Plz help me out. My pnr no is [protected] traveling date 04/04/2018
Booking date 14/03/2018