Ixigo Complaints & Reviews

My issue still not resolved, searched for 17th feb flight from del-ccu
Whereas when it got redirected to the concerned booking partner easemytrip
Then it got routed to17th mar and payment was debited.

Neither easemytrip nor the airlines (Indigo) helped me in that instance.
They were charging more to do a date change. This was so insane. I have
Deleted the app of ixigo.

Regards
Sandeep...

Please refund my money krishna kumar age 28 years [protected] email id krishna.[protected]@gmail.com user id heena2753 fromDEE to BGS delhi s rohilla to begusarai

Your Delhi - Begu Sarai train booking could not be confirmed. Refund of Rs.495 has been deducted
Krishna kumar age28 years mob [protected] Emil.id krishna.[protected]@gmail.com
Booking Id: IXITR[protected]
Train Name: Mahananda Express
Date of Journey:...

Sir,
I booked a ticket for 10th febuary 2018 from lucknow (Lko) to moradabad (Mb) at abadh assam exp. Train no.-15909. The tickets were confirmed. But due to more than 3 hours of delaying. I tried to cancel all of my tickets from ixigo because it was not directly booked from irctc. The cancellation process showed "cancelation process is not permitted after the journey date." but the train was already late and reaching time 14:58 on...

I booked a sleeper train ticket through ixigo on 23 jan 2018. While booking, it redirected to irctc web page and using my irctc account i booked the ticket. It's amounted of 260 inr. But unfortunately i want to postpone my trip and i had cancelled my train ticket booked through ixigo on 24 jan 2018. But the refund amount of rs.200 is not refunded yet. While i go to the irctc page they says that the ticket was not booked through irctc and...

I booked the train ticket through this app and my pnr no is [protected] for a journey from calicut to ernakulam jn for a journey on 10th february, 2018.
Now unfortunately i need to cancell the booking of some exigency in the family.
It is frustating to not being able to cancel the booking on this app.
App was quite about this at the time of booking and now i am am getting no clue as to what to do.

Regret...

My name is radhakrishnan, and i am from kerala. I had booked a train ticket through ixigo.com mobile app on 20th december 2018. But it got cancelled as i enter a wrong password. The cash was deducted but booking was not done. I got an sms from ixigo saying that my cash will be refunded within 7 days. But even after 45 days, they have not given my money back. I had contacted their customer care several times, but they are repeatedly saying...

I was booked ticket through ixigo on 18/01/2018 from thrissur to trivandrum on trivandrum mai for28/02/2018.But some technical error I was not completed it and my cash of Rs.450(225+225) was deducted from my account. A message got from ixigo that refund for your failed train booking will be credited to your account within ten working days.But no amount was refunded until yesterday.please consider my mail and refund my money back as early...

Dear sir,
I have booked train ticket chennai to ambur. I have cancelled it at 16/1/2018. Still i am not get any refund from ixigo. I have tried feed back and complaint sites of your mail but no one bothered about this.
That ticket was refunded by irctc. Still i am not get any refund. Kindly refund my money to my account. My reference id-[protected]...

I was about to book my ticket from pune to delhi. On putting the promo code, the transaction failed multiple times and i was not able to do the transaction.

Finally i was able to book when i tried without promo code and other card.

Later i found that amount was deducted from my first failed transaction also.

I even had to face a loss of time and also of not using promo code.

If promo...

Hello
I tried to book a ticket of air india from chandigarh to pune on 21/01/2018. The flight number was ai813 and the departure date was 28/03/2018. The required money ₹4092 was deducted from my bank account but i did not get any ticket or confirmation from either ixigo app or air india. Please look forward to this problem because it is really freaking me out.
P. S. I had tried ixigo for first time and if this issue is not...

Dear ixigo team

1. I booked a ticket for 04 person in train no 12442, rajdhani exp for 31 dec 2017 vide
Pnr - [protected]
Transaction id - [protected]

2. Subsequently i cancelled the above ticket on 31 dec vide cancellation id - [protected] and an amount of rs 1915 refund was initiated

3. It was mailed to me that refund of rs 1915.00 will be refunded in 10 days.
br...

I have booked a ticket in ixigo app which is redirect to my irctc account and it gone well. But unfortunately i have another schedule so i cancelled that train ticket successfully. Later i have received a message from ixigo that the amount is refund to your account with in 10 days sounds good. But i have received another message from irctc like please collect your refund amount from agent. Is this ixigo is an agent? I have booked my train...

This is to notify you that i tried booking two tickets from bhubaneshwar to howrah and the moment i made the payment the page went off leaving me with no options of putting the password. Although the tickets weren't booked, my money amounting to rs.308 got deducted. This is not a process to run an application when you don't have proper procedure.
Kindly let me know how soon will it be refunded and if you want to run your app successfully,...

Hi good morning.

I have booked train ticket on 17/12/2017 from ixigo app and money was paid rs of 720 due to exceed of time the ticket was not booked and i received a msg saying (Victor, sorry booking for your yresvantpur jn to raichur train with booking id: ixitr[protected] was not confirmed refund of rs 720 has been initiated and will be credited to your account within 10 working days.

Its been more than 20...

I have booked train tickets from chennai mas to salem.. Since there was a change in the plan and the tickets were not confirmed and it was in waiting list, so i have cancelled my tickets and i got a message that i should get the refund from the agent, but i don't know who is the agent can you please explain about this... And the amount is huge around 1100 should be refunded to me... Please explain me about this... My number is [protected]...

Sir,
I booked a ticket for 9th january 2018 from bhadohi (Boy) to anand vihar terminal (Anvt) at bsb garib rath train no.-22407. The tickets were confirmed. But due to 3 hours of delaying. I tried to cancel all of my tickets from ixigo because it was not directly booked from irctc. The cancellation process showed "cancelation process is not permitted after the journey date." but the train was already late and reached at 00:44 i. E....

I have booked two tickets from ahmedabad to mumbai for 27th march 2018, they have deducted my money and not received any email or response from them.

Tried to contract both ixigo and clear trip but there is no response. There is no contact detail for ixigo available online and cleartrip ask for booking id which is still not generated.

This is frequent activity from such kind of websites...

Hi team,

I have booked a flight from ixigo mobile application as a new user with"twice600" coupon code to get an eligible cashback of rs 600 as ixigo money in 48 hrs after booking confirmation.

I have not received cashback money in my account yet.

Below are may details,

6e 625 indigotrip id: prl05dpgxsy | pnr: vez2fj
Delhi to ahmedabad

Reference number : prl05dpgxsybr...

Hello sir, kindly note on 4th january 2018 night around 10:40pm. I was booking train tickets for 03 person in 19061 ramnagar xp. For 19may 2018 from borivali to bareily jn. Although the money i. E. An amount of rs 3993/- was deducted, but no booking occured. It showed that money will be refunded in 10 days. Please help me to get money as soon as possible plz.

Transaction id:ixitr[protected]
Refund amount 3993.00
Reference...

I have booked train tickets from chennai mas to salem.. Since there was a change in the plan and the tickets were not confirmed and it was in waiting list, so i have cancelled my tickets and i got a message that i should get the refund from the agent, but i don't know who is the agent can you please explain about this... And the amount is huge around 1100 should be refunded to me... Please explain me about this... My number is [protected]...