Jiomart — Expired product delivered.

A prepaid order[protected]W was placed on Apr 14 for Grocery items and the promised delivery date was Apr 16, 2023.

1. Jiomart executives on my phone calls/emails kept promising that the order will definitely be delivered by the end of Apr 16, 2023.

2. After many phone calls/email reminders, order was delivered on the night of Apr 18, 2023 but the order had many issues:

(i) Ordered product is Pillsbury Multigrain Atta 5.5 kg and delivered product is Pillsbury Multigrain Atta 5Kg (image attached).

(ii) Pillsbury Multigrain Atta 5Kg's expiry date is 18/04/2023 - means jiomart is delivering expired product.

(iii) Ordered Good Life Unpolished Toor Dal 500 g not delivered at all.

3. Issue was again raised vide Ticket No:[protected] and Jiomart responded - please wait for the completion of[protected] as this would help us provide you a satisfactory resolution.

4. Till now[protected], Jiomart has not taken any action.

Ashwani Kumar
Order ID:[protected]W
[protected]W-01
FREA[protected]
Ticket No:[protected]