Jiomart Complaints & Reviews

My order no.[protected]A
Shipment Id[protected]j

I had order one oil dispenser + 2 steel bottle combo but receive only one oil dispenser & one steel bottle..I complaint customer care too..but they said exchnge or return window is closed but i don't want to return..I want my missing item...

Can u pls help me with this...
Thanks...

I was charged 295 rupees as mandate fail charges but i paid my emis on time...

Complaint against
Jiomart
Online grocery shop
Mumbai

Grievance subject
No end to harassment by jiomart

In continuation with ou previous complaints, another added example of harassment by jiomart.
As per the following screenshot, attached herewith.

The order was placed on 21st march.
And it was shipped on 22nd march.
Shipped means the order is packed...

I ordered canon printer on Jiomart on March 18th and initial delivery date was set as March 22.
Not only the order was not delivered on 22nd, the target delivery date is shifting one day ahead each day
No status of order tracking location
Very bad customer service and tracking system
Call service people have no idea about order status and just formally take complaint...

Complaint against
JIOMART
Online grocery shop
Mumbai

1. We placed one order with jio Mart and the order was confirmed.
2. On the day of delivery, we got the following message, showing the details of the order to be delivered by the concerned delivery man.
3. The delivery message stands as follows.

Shipment #[protected]A-02 of your multi-shipment JioMart order has been...

Recently I purchased wireless earphones from jiomart but I received a defective item so, on the same day I raised a return request but firstly they were not accepting my return request but I am continuously raising return request, contacting customer care so after 1 month they accepted my return request and after pickup they were not willing to refund my money and when I contact customer care they were not willing to help.
After 1-2...

From Jiomart, I purchased a "realme Techlife T100" wireless earbuds. They arrived on March 9, 2023. After I was dissatisfied with the product. I decided to return the product because it had a five-day return policy. As a result, I decided to return the product. But then what? Despite the fact that the product has a return policy, my return request was denied. My return was refused without my knowledge. I didn't get a note or an email informing...

I purchase Green Chef Induction cooktop on 8.3.2023 and I received parcel on 10.3.2023, when I open parcel I shown that Induction Cooktop is broken on top side, same time I request for return production, and the second day 11.3.2023 customer care of Jiomart send me message your RETURN REQUEST is rejected, I further call them on customer care but they say department is different so they can't help me. I asked them give me another number for...

Complaint against
JIO MART
Mumbai

1. This has become a very dirty and illegal habit of jio Mart not to respond to any email, to any grievance we sent to them but they just keep quiet. Our so many grievances are pending with jio Mart with no response.

2. Recently we have placed one order as per the attached PDF file, screenshot showing the details of the order and their manipulation to hide their...

I applied for return.not picking up from last 20 days. Not refunding...

I purchased Green ceaf Induction cooktop 2000 Watts on 8/3/2023 and I get parcel on 10/3/2023 when I open it I show that top of induction cooktop is broken same time put request for return next day 11/3/2023 customer care executive ask me for box like is it damaged or not and cut my call then after sent me message that your return request is rejected I call customer care executive for not hearing me he also replied he not helping me for these...

I placed an order on 11th Feb, the estimated delivery date was 20 Feb. It is showing shipped in the app since 12th Feb And today is 10th March and still today i have not received the product.
I even called Jo Mart's customer care, they don't provide proper response or update about the order. They say that they'll take your complaint and within 24-48 hours it will get resolved, but it has been more than 7 days since I placed the order....

On 13 feb 2023 i ordered samsung buds 2 pro from jiomart against order number[protected]M . After delaying on 20 feb 2023 i recived product which is wrong product i.e. one plus buds pro. I at once called jiomart and told issue . Next day they rejected return by giving reason that you opened box of product. I uploaded images as per i recived the product. I have not opened the box . In which condition i recived i sent images. Now they...

Hello,

Let me start directly by saying that I have had a very bad experience in dealing with your customer care support to address my refund concern on two products even after following it up continuously for a long time but none of them entertain it seriously.

I requested a refund on 7 Feb, 2023 but nobody picked my return thereafter. I tried many calls with customer support and they were only able to provide...

I placed an order (Order number[protected]M) of three products on 8th February, 2023. On 10th February I received two of them. A set of plastic containers worth 99rs was missing.

Refund was initiated on 11th February but I never received any refund for it. I tried contacting customer service but nothing happened.
Kindly refund my money as soon as possible....

I have availed warranty of Bajaj Immersion heater which i bought from Jio mart. Jiomart collected the product on Jan 5 2023 and issued a refund invoice on Jan 12, 2023 but they didnot credit the amount in my account. Since, then I am following up with them but just they give me new deadlines every time i call them. They create new tickets every time i call them and then close them without processing my refund. I have contacted all the levels...

I have completed payment of Rs.316 on Dec 2, 2022 on Jiomart via Gpay, but the order is not placed and the amount is not refunded yet.

I have sent several emails regarding this to customer service and they were asking for pan and cancelled check. I also sent these documents, still the issue not resolved.

Gpay transaction details attached herewith for your reference.

Please do the needful.
br...

I am facing login issues it's shows like invalid login and it's been more than 15 days, i called their customer care more than 100 times and i sent so many mails but still I didn't get any response or resolutions from their side. They said only one thing all the time just wait we will call you and we will resolve it and they said the same thing I[censored] ask how much time I should wait? And worst customer care service from jiomart and I'm in stress...

I have placed order on 13/02/2023 amount Rs 1179 on jiomart and previous delivery status was 17 feb and from then it keep updating by day again and again, and after calling their customer care and logging complaint, it is found my order has been cancelled but still my amount is not refunded to my source account after 7 days (as per company commitment )
Kindly do needful as soon as possible and refund my payment ASAP
Deepak Sharma...

I have ordered 3 BPL fans from Jiomart on 8th Feb. On 20th Feb I have installed all three fans but one was not working as it was defective. I tried to complaint via toll free number given on BPL fan warranty card but that is not connecting. Then same day I sent an email to BPL customer care email, on 21st Feb they replied and asked me for bill copy, quickly i replied with pdf file of bill copy. Then after multiple chaser they created complaint...