Jovial Mart Complaints & Reviews

I have booked order id 67170 on dated[protected] by invoice number HAL[protected] dated[protected] for jeans combo 2 of size 34 Which is delivered to me today[protected] . but order which is delivered to me is of size 30 so i request you to change my size by 30 to 34 thanking you brijesh kumar kem CMO Office Distt.Hospital Campus Pilibhit Pin 262001

PH.No-[protected]

Hi i ordered 4 jeans for rs.1300 and in 4 diff colours in size 34 ..all brand jeans size 34 suits for me but ur jovial mart brand hip length all ok but in crotch its very tight and i cant sit when i wear ur jeans..so kindly return and give me size 36 or refund money ...quality is ok for this price but it no suits means there is no use .zipper and button will broke with in a weak anyway past Is past better u can solve I hope if not also no problem and I never buy single product in ur company.

Hi Team,

Happy New year !!

Thanks for your wonderful consumer complaints section. I have ordered for 3 casual trousers in HalcyonKart and i have received them under your name. But the problem is, I have received the wrong items ( received different color pants, it was stated a black, coffee and light brown color outside the package but i have received dark blue, golden, and light brown color)

Kindly help me and get my amount back.

Thanks

Order no. -40051
Order Date[protected]
Invoice no.- HAL[protected]
Invoice Date[protected]
Sir
When order booked so 4 branded jeans company name halcyonkart and different color item price 1299. But when my order delivered item very cheap quality and brand name change 1 jeans name jovial mart and 3 jeans local same color so please my money 1300 delivered time paid refund and your item collect delivery address .
Thanks

Order Id 40051
Invoice No. - HAL[protected]
Order Date[protected]
Invoice Date[protected]
When i order this item so 4 jeans branded item name halcyonkart different types colorsbut when my order delivered so 1 jeans(jovial mart) and 3 jeans local and very cheap quality 2pcs same colors so please my money 1300 rs refund and your item collect delivered address
Thank s

My order no is[protected] dated 17.10.2016 payment done by debit card for rs 399 . It is over one month and 19 days, I have not received my product. This company jovial art.com is deceiving its customers. I complained 2 times before but no reply from the company, phone no given is always switched off, email id is bouncing back, what is this? This is the last time, I am complaint here, i[censored] will not send my product, I will complaint about this in police... take the matter very seriously, otherwise u people will come in problem.

Priya

Hello consert person of jovial mart
I am sunil solanki order two shirts detail is below and I pay also till now I not received so can you check what happen with my order and when you send or any problem let me know
sunil solanki

From: sunil solanki
Sent: Tuesday, November 1, 2016 6:28 PM
To: [protected]@gmail.com; [protected]@jovialmart.com
Subject: when i get my shirts i


hello consert person,
I order two shirts detail below when I get it let me know

Dear sunilkumar,

Your transaction with www.jovialmart.com was successful

Transaction ID:[protected]
Merchant Website: www.jovialmart.com
Amount Paid: 549.00
Order Date:[protected]:45:03
Customer Phone Number: [protected]

For any information pertaining to the status of your order, please visit www.jovialmart.com

Please refer to the order number[protected] dated 17.10.2016. Payment done via card of rs 399, i have not received the product till. Now, when are you sending my product, i am tryi ng to call the customer care number but it is always switched off and mails are also bouncing back, please send me another number so that i can call and enquire, this is the second time when i am doing my complaint. Please send my product

My order[protected] dated 17 Oct 2016, prepaid rs 399, I am calling on customer care, number [protected] but always switched off. When I will get my product. Is there any other number where I can contact? The order is for 4 cotton kurtis combo and the payment is done by debit card, payment time is 17:40:37. Dated 17 th Oct '2016 . I sent them email also but it is bouncing back I'd is [protected]@jovialmart.com I don't know what is problem with the company, so many complaints why? Pls. Send me my product, as soon as possible.

Priya jaisingh

I have placed 2 two shirts online and paid through my credit card

My order details are

Order #[protected]placed on october 13, 2016 7:45:25 pm ist)

1black, 1white solid v-neck t-shirt

Xl/41-42

Grand total rs 399.00

Till today i didnt get anything from. i have contacted through email.

But there is no response.

Kindly ask them to return my money.

Kindly take necessary action against that website.

Its frustating...

Your kind help in this regard is highly appreciated.

Regards

M lokesh

My order no[protected] dated 09 sept 2016 not received, payment already has been made through debit card same day.
Please check and make arrangement of delivery the booked items other wise return my money in same account my contact no [protected], sudesh sharma

Thank you for your order from jovial mart. Once your package ships we will send an email with a link to track your order. If you have any questions about your order please contact us at [protected]@jovialmart.com or call us at monday - friday, 8am - 5pm pst.

Your order confirmation is below. Thank you again for your business.
Your order #[protected]Placed on september 9, 2016 3:47:26 pm ist)
Billing information: payment method:
Sudesh sharma
D-197 govindpuram ghaziabad
Ghaziabad, uttar pradesh, 201013
India
T: [protected]
Credit card / debit card / net banking

Shipping information: shipping method:
Sudesh sharma
D-197 govindpuram ghaziabad
Ghaziabad, uttar pradesh, 201013
India
T: [protected] free shipping - free
Item sku qty subtotal
Jovial mart 1 dark brown, 1 light brown, 1 grey cotton lycra trouser
Trouser size chart
38
1 dark brown, 1 light brown, 1 grey cotton lycra trouser-xxxl 1 rs 969.00
Subtotal rs 969.00
Shipping & handling rs 0.00
Grand total rs 969.00
Thank you again, jovial mart

My order no. #[protected]Placed on september 5.2016

Orderd jeans, but till now not received, also the telephone nuumber [protected] is switch off.

When send email to know the delivery status at "[protected]@jovialmart.com" then mail bounced and "[protected]@jovialmart.com" no email reply.

Just received sms for order confirmation.

Payment has been transferred by dabit card at the time of placing order...
Complaint comments read comments [1] complaint 3 jeans

I have booked my order on jovialmart.com on 18 sep 2016..my order no. Is[protected]..on those website I can not track my order and I have not received any detail from the company about my order...at time of order booking i have paid 299 INR for the jeans product...i have also take a screenshot of placed order and from the company i recived 2 emails which shows that your order is confirmed and payment is done...companies customer care no. Is also not answering...what should I do at this time..?
Please check and tell me about my order else refund my amount..
ASAP
Thanks...

I ordered 3 trousers... Since 10 days ago but yesterday I Recived that after check I saw in my order there is no trousers there is 3 jeans in different colours so please take it back nd send me my order ASAP

Dear sir,
I place order for jovial mart and still not received my order i send my purchase details given below...

Our payment for the order with reference number[protected] on the merchant website : jovialmart.com has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : jovialmart.com
Date :[protected]:43:46
Merchant reference number :[protected]
Ebs payment id : 59865884
Payment mode : master card debit card
Amount : 299.00
Customer name : karthick p
Customer email : [protected]@gmail.com
Status : success

For any queries, please contact the merchant jovialmart.com.

Regards,
Ebs pg team

Please do not reply to this mail. this is a auto generated mail and replies to this email id are not attended.

I have ordered a Jeans from a online shopping website called Jovial Mart on[protected] but still I haven't received that...I have received an email from Jovial Mart stating that due to some problem with EBS they are unable to send my product. Inspite of making payment on time I haven't received the order, this is so ridiculous. I have tried to contact them over phone and email but the both number and mail ID are false. Now 2days before I received an email from them stating that due to some problem with their payment gateway named EBS they haven't received my payment done on 10-09-16 and they also advised me to contact with EBS to get my payment returned back. The payment gateway also not entertaining my request.
The money which I gave to them is not huge (Rs 300/-) but I want them to teach a good lesson so please assist me how to solve this matter.

I ordered black cotton formal shirt and 2 nos leggings .for that i already paid money through my debit card on August 4th 2016 against order no #[protected] in the name of subash but still i didn't got my proóduct, i mailed [protected]@jovialmart.in no response and called customer care no [protected] is switched off .please deliver my order or refund my money .

Have ordered a formal pant on 31th august and have paid Rs899 by my debit card. I haven't received my product till now. They are even not responding to my mail contacted me, and their customer care no is not working. I am writing this complaint for the 1st time. They haven't contacted me even after i posted a complaint a week ago. pl cancel my Oder

I ordered 10 led bulbs of 12watts on 21August, 2016 which order no.[protected] and payment made in advance before delivery But I received those led bulbs on 8 September, 2016.They are very poor qualities and there lighting to low. There are look like local and fraud led bulbs. There condition also bed so I am not satisfied those led bulbs . Therefore I want return its and refund my money. Thanking you. POORAN SINGH. A-222, GALI NO-7, A-BLOCK, AMRIT VIHAR, DELHI-110084. CONTRACT NO- [protected].

My Order no. #[protected]placed on August 26, 2016 6:54:36 PM IST)

Orderd jeans, but till now not received, also the telephone nuumber [protected] is switch off.

When send email to know the delivery status at "[protected]@jovialmart.com" then mail bounced and "[protected]@jovialmart.com" no email reply.

Just received SMS for order confirmation.

Payment has been transferred by Credit card at the time of placing order.