Jovial Mart Complaints & Reviews

I have not received 2 pairs of jeans...after paying in advance through my debit card...nor have I gotten any order Id number unlike the other conplaints that i have read on this page . Please look into the matter and resolve it quickly or give me an estimate of when I should receive my product. The date I made the order was the 12th of August 2016. The message regarding the payment from my bank and a separate message saying that it would ship my product shortly, yet no order id therefore I cannot track my order either. My email is [protected]@Hotmail.com

I have ordered Pure Cotton Black Formal Trouser on 8 th august. Till now, i havent received my product I have paid the money by my debit card. When i am going to track, its showing a different shipping address. I am very much dissatisfied by the quality of service Jovial Mart provides.
My order number is[protected]. I am attaching my order details and my payment receipt. I am waiting for this to be resolved immediately

I want to cancel the my order.
order no,[protected]
order no,[protected]
order no,[protected]
kindly cancel my all order
kanji solanki
mo[protected]
[protected]

Dear sir,

i not get my order #[protected] i order on August 2, 2016.Please delivery fast my product.


Yours faithfuly
Ajas Ummer
Powerins Automation
Talap
Kannur

I have ordered 2 jeans from thi jovial mart.com website around 10 days back. with the given order number, i tried to track the delivery status. but with the given order no. it is showing the address of patna, bihar. i m from delhi. no customer care no. is working. one no. is there which i got from net. this guy, chirag jain once picked up the phone, i told him all story but since then he is not picking up the phone. sent several messages on his no. - +91-[protected] ut he is not responding. neither any of his customer care nos. are wrking. switched off everytime you call them - +[protected], +[protected]. seems to be fraud company...

Hello,

I had placed my order of cotton lycra light brown new trend trouser on 10th august.. And payment was deduct from account it's rs. 399.00 on same day... But still i have not received my order... Your care no. Is also switched off...
It's a request to u please deliver my order as soon as possible otherwise please return my money.

Order #[protected]
Order date: august 10, 2016

Shipping address
Bhushan shinde
2/gangadhar niwas, eknath ghadi marg, parel
Mumbai, maharashtra, 400012
India
T: [protected]

I have ordered a product from jovial and had made the payment through debit card...they just sent a confirmation mail and after that their was no further response from them...from many days I m trying to contact them but no reply from their side...date of order was 15 july 2016 ...they provided me with the order id[protected] but when I tried to track it is showing someone else name and address...

Product not received till now and no update
COMPLAINT

Product not received till now and no update
Order reference number:[protected], & Dated 5 Auguest Payment Mode - SBI Debit Card, Total Amount: 549, Status: Success, Date of payment: 05/08/2016, Name of customer: Rahul Dhore .. ...BUT TILL NOW I DO NOT RECEIVE MY 1 Royal Blue & 1 Navyblue Classic Formal Cotton Shirts Size [38 SIZE] & NO RESPONCE YOUR TEL NO.[protected] & NO TRACKING MY PRODUCT, PLEASE SEND MY PRODUCT OR RETURN MY MONEY, OTHER WISE I WILL LEGALLY STEP..

from -
Rahul Dhore
Excell House Opp NBSS & Lup Next To postal Colony, Amaravati Road,
Nagpur-440033
[protected]
[protected]@gmail.com

Hi,
12 days ago, i ordered a three pieces of T-shirts, after that the Mrp price or cost of this product is also debited from my account via Debit card but till now i can't received my product. i can''t able to track my order.i called them on their Customer care number but that is in Switch off.so kindly check.

product order no.[protected]

I ordered a pair of jeans on august 4, 2016 in the http://www.jovialmart.com/ site. the payment has been made by the debit card. after that i received a mail about successful payment. when i tried to track the order, it is not possible. also the support number is always switched off.

My order details are as below

Order #[protected]placed on august 4, 2016 8:25:09 pm ist)

How to track the order and get the goods delivered?

I have ordered one jovial mart 1 black dashing cotton formal shirt, but they had given me one brown casual shirt and size is also not mine, its entirely different what i have ordered in that mart, they are giving one. So, i have decide to contact them to return the product, but they are line was in switch off, not responsing to customers, these kind of mart should would not be like this cheap, i want my money back or else i will put a case on that mart.

I am received my order #[protected] but jeans paint size -34 but size is mise match please give suggusstion how can exchange

Hi sir,
i am order 3 jeans on 31 july but till not get my order and i am aslo payment of that product online ..

so when i get my order or return my money back

Dear Sir,
i Had placed my order of 2 order..on 28 july... and Payment was Deduct from account it'S Rs. 599/- & 699/- on same day... but still i don't received my order... and before 5 day ago i just sent a mail on your e-mail i'd but they didn't give any information about my order delivered... your care no. is also switch Off...
it's a requst to u please delivered my order AS SOON AS POSSIBLE Otherwise please return my money... i[censored] didn"t deliver my order..

Order No. #[protected] & #[protected]
Placed date- 28 july 2016
Time: 1:30 PM
Address- Satelite Forging Pvt. Ltd. VPO- Baskushla, Opposite plot no. 139D, Sector-7, IMT, Manesar
IMT Manesar, Gurgaon, Haryana, 122050
India

Merchant Website : jovialmart.com
Date :[protected]:31:02
Merchant Reference Number :[protected]
EBS Payment ID : 57451321
Payment Mode : VISA
Amount : 599.00
Customer Name : Ranjeet Pandit
Customer Email : ranjeet.[protected]@gmail.com
Status : SUCCESS


Merchant Website : jovialmart.com
Date :[protected]:41:20
Merchant Reference Number :[protected]
EBS Payment ID : 57451833
Payment Mode : VISA
Amount : 699.00
Customer Name : RANJEET PANDIT
Customer Email : ranjeet.[protected]@gmail.com
Status : SUCCESS

I ordered two denim shirts 10 days ago but till date neither received any mail or not my order. I written many mail but not reply my mails. I called up so many times but phone is not reachable. You are requested kindly look into this matter and refund my amount or deliver the my order shirts. I called up this company director Mr.Jain his phone is ringing but not lifting phone.

Your Order #[protected]placed on July 21, 2016 2:47:19 PM IST),

Purchased a product and above is the order details but when i check the status or tracking it does show and wrong info is shown up in tracking,

Already written a complaint no reply for 2 days and say delivery failure and also customer care no is always switched off which it is on web site
http://www.jovialmart.com/

Need some solution...

I have ordered a product from jovial and had made the payment through debit card...they just sent a confirmation mail and after that their was no further response from them...from many days I m trying to contact them but no reply from their side...date of order was 28 july 2016 ...they provided me with the order id[protected] but when I tried to track it is showing someone else name and address...

I have placed order 6classic formal shirts size 38 and 4 classic formal shirts size 40 on 21 july 2016 order no #[protected] and #[protected] respectively.
but i only get 6 classic formal shirts after getting delivery.i doesn't get the 4 classic shirts.but the courier boy was take whole the amount(Rs 2678)of 10 shirts.why ur company have this kind of irresponsible work??
and another problem is 2shirts of this 6 shirts quality is very poor and have stitch.i have complain on this matter. so i want to return this poor quality product and want to cancel this 4 shirts which i have not receive.
take ur steps as soon as possible.its urgent.

I had placed an order at jovialmart.com on dtd 24.07.2016 vide order no.[protected] by pre paid through net banking and order shows successful. But till date I have not received the product nor any courier dispatch detail. I have tried so many time through call and mail at [protected]@jovialmart.com but all in vain. I have not received any revert and phone always remain switched off. So please provide the product immediately.
Regards
Adil Rasid

I have placed a order #[protected]Placed on july 16, 2016 4:35:58 pm ist) with jovialmart & paid rs-799 pos -[protected], jovial mart_ebs txn#[protected] by my db card. Till date i have not received any product from seller or any correspondence from him.

Devi prasanna mohapatra
M001, susila aptmnt, satyanagar, behind the world, nayapalli
Bhubaneswar, khurda, 751022
India
T: [protected]