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Jovial Mart Complaints & Reviews

www.jovialmart.com

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Updated: Dec 5, 2022

Complaints 571

Resolved

55

Unresolved

516

So far, so good. Jovial Mart is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jovial Mart will keep up the work and continue to help more customers with their concerns even better 🤝

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Jovial Mart reviews & complaints page 23

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Address: 490006

I have ordered 2 jovial mart Lycra jeans 1black n 1 blue jeans of rs 599 from this site from net banking EBS payment reference id 59359193

Till now no mail or msgs has been received
It has promised to sent it by 7 days

But no order has been received
But my sbi bank account has already been debited

Really disappointing site.
Untrustworthy site
Need to complain about this site in consumer forum
My order Id #[protected]

Jovial Mart customer support has been notified about the posted complaint.

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R

raj kumart

from Hyderabad, Telangana

Sep 19, 2016

The product of pack 3 men cotton boxers are not good .
what the product i ordered is different in style but what i actually received is not good.

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Address: 781020

Website: Jovial mart

10 LED bulbs for Rs.575 ordered from Jovial Mart on 17th Aug., 2016 by me and deliver the same on 7th Sept.2016 vide order no.[protected] .When I Opened the the pack in the next day morning, I surprised to see that some of the bulbs were broken into several parts. I took one to test which was seems to be good and connected to a bulb holder.When I switched on, the bulb exploded with a huge sound producing smokes. I have no courage to test the remaining 9 bulbs now.I studied the writings on boxes of the bulbs and found that all are chinese products.Now my question is :Why did they supply faulty bulbs? Why do day play with customer's life?Did they test the bulbs before delivery?Who will bear the money cost by me? Pl. help me to get the justice.

BIPUL CH DAS
C/O: Khagen Ch Bora, H/No.:23, Bishnu Rabha Nagar, Noonmati, Guwahati-20.
Assam, E-mail ID :[protected]@gmail.com

Jovial Mart customer support has been notified about the posted complaint.

Sep 09, 2016

asilpasha's response Sir i was received different product from jovialmart.com and i dint know how i received that product.my product named as 3 jeans pants and i received the same color products .i want to return my product, please provide return website to my email or to my phone number([protected]).

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J

Johnchelladurai

from Madurai, Tamil Nadu

Sep 13, 2016

Jovial mart supplied LED Bulbs 12w., but it is duplicate materials.take action immediately.

A

asilpasha

from Bengaluru, Karnataka

Sep 14, 2016

Sir i was received different product from jovialmart.com and i dint know how i received that product.my product named as 3 jeans pants and i received the same color products .i want to return my product, please provide return website to my email or to my phone number([protected]).

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I have ordered 8 led bulb 12 watt through online in jovial mart, payment rs.550/- has been deduct my account against order no.#[protected] on 1st sept 2016, but order has not yet received. [protected]@jovial.com mail is not working even customer care number was switch off what happen? And in my account status showing empty
I request please deliver my order or reverse my money otherwise am complaint consumer court.

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Address: 500059

Website: ecoomerce

Jovialmart.com — order not received
Yedrahman on sep 5, 2016
I have place one order of jeans on jovialmart.com but till now
I don't get any response from their side about the shipping of my order till now no one contact i have called and emailed but no replies i think fake website need to be closed soon

Order d #[protected]
Amount : 299.00
Customer email : [protected]@gmail.com

Jovial Mart customer support has been notified about the posted complaint.

Sep 13, 2016

Updated by syedrahman017 cheated people still now no any response i learned from this people that should never buy any product except amazon and flipkart

Sep 13, 2016

Updated by syedrahman017 i know i will never get reply

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V

vinodchandra n dixit

from Vadodara, Gujarat

Sep 5, 2016

My order nolivered.[protected] for two led bulbs
are yet not delivered.please look in to the
matter and deliver early.
thanking you.
vinodchandra

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Address: New Delhi, Delhi, 110045

Website: www.jovialmart.com

Hi i have ordered joggers and i have got jeans pant do to of not my size
however i thought of canceling the order but got a call form you guys asking why you are canceling and i said that my size is 38 and the xxl is for 36 which i didn't know they said we will give you 38 size joggers and i got is jeans pant of 36 size tried calling your number but its not reachable please help me with this asap

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P

Prasad Paradesi

from Hyderabad, Telangana

Sep 8, 2016

Hello
I have ordered 2 products order no.:- #[protected] on 31August2016, and till now i have not got any updates about it tried and i tried calling on customer care bt the phone is swijched off so kindly give me some update about when the product will be delivered. kindly reply as soon as possible because its almost more than a week.

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Address: Hyderabad, Andhra Pradesh, 500018

Website: Www.jovialmart.com

Hi... I ordered 2 jogger tracks past 3 weeks and already paid in online. But still i didn't receive any product. I mail to jovial mart number of times but i didn't received any reply from you. If i didn't get my product in couple days i ll file compliant on consumer forum. It ll become very serious issues i won't leave u people mind it ph no [protected] email i'd [protected]@gmail.com

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Address: Bareilly, Uttar Pradesh, 243202

Order not deliverd
order no received
I have ordered 10 Led Bulb 10 Watt through online in Jovial mart, payment Rs.525/- has been deduct my account aganist order no.#[protected] on 19 August 2016, but order has not yet received. [protected]@jovial.com mail is not working even customer care number was switch off what happen? and in my account status showing completer witout delivery.
I Request please Deliver my order or reverse my money otherwise am complaint consumer court

Sep 3, 2016

Complaint marked as Resolved

order not deliverd order no received I have ordered 10 Led Bulb 10 Watt through online in Jovial mart, payment Rs.525/- has been deduct my account aganist order no.#100040879 on 19 August 2016, but order has not yet received. [email protected] mail is not working even customer care number was switch off what happen? and in my account status showing completer witout delivery. i have read more complaints against this company. i think this is a big scam. I Request please Deliver my order or reverse my money otherwise am complaint consumer court

Jovial Mart customer support has been notified about the posted complaint.

Sep 05, 2016

Updated by veejnas511 Sir i have place one order of ten led bulbs through Jovialmart.com site but till now
i don't get any response from their side about the shipping of my order till now no one conact about delivery.details of my order is as

Led Bulb (Combo Pack Of 10)
Led Bulbs Watt -10W
Order d#[protected]placed on August 19, 2016 12:45:07 PM IST)

Merchant Reference Number :[protected]
EBS Payment ID : 58545749
Payment Mode : State Bank of India Netbanking
Amount : 525.00
Customer Name : sanjeev kumar
Customer Email : [protected]@gmail.com
Status : SUCCESS

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Address: New Delhi, Delhi, 110085

Website: www.jovialmart.com

Hi,

I ordered 2 boxer from Jovial mart on 25 Aug, tried to contact their provided email and cell phone but not getting any response, it states that company is fraud even consumer complaint cannot help victims.
My order id is #[protected], if anybody can help me with their personal info. Please comment and take a step against jovial mart.

Kindly avoid purchasing items from Jovial mart.

Regards
Ashish Vaswani

Sep 3, 2016

Complaint marked as Resolved

Jovial Mart customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110085

Website: www.jovialmart.com

Hi,

I paid 370 Rs to jovial mart and order id #[protected] the product, it's been 5 days and i didn't get any update about my product status, all the provided landline contact number are switched off and i'm not getting the response on e-mail as well, some e-mails are showing that it's invalid, there is no point of contact or customer service team, do not deal with this website, it seems to be scam.

Thank You
Regards
Ashish Vaswani

Sep 3, 2016

Complaint marked as Resolved

Got delivery

Jovial Mart customer support has been notified about the posted complaint.

Aug 31, 2016

Updated by ash.parker Still not getting any update from Jovial mart team.

Sep 01, 2016

Updated by ash.parker Consumercomplaint.in not getting any response from Jovial Mart what to do now?

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J

Jayesh P. Rathod

from Dehra Dun, Uttarakhand

Sep 5, 2016

My order is dark Green cottan shirt
You delivery is Dark Blu shirt

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Address: 533101

Website: jovialmart.com

This is prakash, i ordered a combo of 4 shirts having order id[protected] from your jovial mart web site, till now there is no response from your side, every time iam calling to your contact number but the number is switched off, i did not face this type problem with any other site, two weeks back i got a message from your site, but it is also not having any information just it says that with in a week you will get deliver but till no i did not get the deliver, i want to go through consumer court if you not respond today this is my warning, i did not see this type of fraud site so many best web sites are there but i was tempted with your product thats why i did a blind mistake. Definitely we will meet in consumer court, good bye, don't cheat people

Jovial Mart customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by Durgapraksh Kandipalli I ordered combo of 4 shirts having the order number[protected] last month but till now there is no response from jovial mart website, what should i have to do

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A

ash.parker

from Noida, Uttar Pradesh

Aug 31, 2016

If you live in delhi visit their company address And ask them the answer of not getting touch with customer

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Address: 110095

Website: jovialmart.com

I paid the amount for purchasing LED Bulbs on 13th August 2016. The order to be completed within 8-10 days. Till today I have no knowledge when I will my order. I tried telephone number provided by the company but it is switch off. No response of emails. I am in confusion whether I will received my goods or not. I made Rs. 305 for 4 LED bulbs. Please help.

Aug 27, 2016

Complaint marked as Resolved

I have not received any email. The number provided by the company is going switch off. Other number is wrong one and is allotted in Andhra Pradesh. I feel company is dummy one.

Jovial Mart customer support has been notified about the posted complaint.

Aug 28, 2016

Updated by muk_kap Received the pack containing 4 LED Bulbs. The complaint has been resolved. Thanks.

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J

Jayakrishna Venkatesalu

from Chennai, Tamil Nadu

Aug 26, 2016

I ordered one dark green shirt on 04.08.2016 at 1.32. My order no[protected]. I paid the amount of Rs.299 by Atm Debitcard.
But till today we have not received the ordered item.

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Address: New Delhi, Delhi, 110045

Website: www.jovialmart.com

I have ordered a formal pant on 8th august and have paid Rs399 by my debit card. I havent recieved my product till now. They are even not responding to my mail contacted me, and their customer care no is not working. I am writing this complaint for the 2 nd time. They havent contacted me even after i posted a complaint a week ago. My payment details are :-
Merchant Website : jovialmart.com
Date :[protected]:00:14
Merchant Reference Number :[protected]
EBS Payment ID : 58212498
Payment Mode : VISA Debit Card
Amount : 399.00
Customer Name : Kushal Das
Customer Email : kushaldas.[protected]@gmail.com
Status : SUCCESS

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Address: Jhalawar, Rajasthan, 326033

Website: jovialmart.com

I have ordered a product before 2 months with online payment option but do not received my order till now. I ordered with online payment option 299 rupee on date 26/june/2016 please look in to the matter .costumer care is not receiving phones. please refund my money back.
i am sending the detail about order
merchant referance no..[protected]
ems payment id 55983121
amount 299

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Address: New Delhi, Delhi, 400005

Website: www.jovialmart.com

Hello
I have ordered 2 products order no.:- #[protected] on 15August2016 at 5:26 pm and till now i have not got any updates about it tried and i tried calling on customer care bt the phone is swijched off so kindly give me some update about when the product will be delivered. kindly reply as soon as possible because its almost more than a week.
Thank You

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Address: Ernakulam, Kerala, 683513

Website: www.jovialmart. com

I order 3 cotton pants & 1white shirt through order #[protected]Placed on august 20, 2016 1:02:21 pm ist). And made the payment of rs.1248.00 (Ebs payment id :[protected]. But till now there is no courier details available. And ehen trying to contact customer care no [protected], its switch off, and no reply for mu email also. So either full refund my amount and cancell the order or pls send me the courier tracking details. [protected]@yahoo.com. Mob [protected], shijo. Kerala.

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Aug 26, 2016

Updated by Shijo N F Still now, there is no response from jovilmart.com. So I beleive its completely fraud to cheat people. I request to cancel my order and refund the full amount paid at the earliest.
Shijo NF
M: [protected]
email : [protected]@yahoo.com

Sep 05, 2016

Updated by Shijo N F Still now there is no updates...

Sep 08, 2016

Updated by Shijo N F 2 Days Before I received one call from Jovial Mart (Mob No: [protected]) and enquired about my another order of COD to courier. But they have no idea about my first fully paid order details. When I try to call into this number later, its switch off..

Sep 16, 2016

Updated by Shijo N F Till now no response from Jovial Mart... I want my money back and cancel the order. So how I get my refund ??

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Address: Kolkata, West Bengal, 700156

Website: www.jovialmart.com

I oredered some electronic items with Order no[protected] from jovialmart. The online status showing as COMPLETE. But no items delivered at my address. I Ordered the Items on 15-Aug-2016. Today is 23-Aug-2016 and still I am waiting. Even the oreder tracker is showing incorrect result. I am registered with my id spg.[protected]@gmail.com at jovialmart and ordered the items. Need help

Aug 25, 2016

Complaint marked as Resolved

The company has not done anything. No phone call or email.

Jovial Mart customer support has been notified about the posted complaint.

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Address: Indore, Madhya Pradesh, 452002

Website: jovialmart.com

Fatema khilchipurwala
House 61 najmi ever fresh noorani nagar indore (M. P.)
Indore, madhya pradesh, 452002
India
T: [protected]

Merchant website : jovialmart.com
Date :[protected]:35:13
Merchant reference number :[protected]
Ebs payment id : 58354923
Payment mode : state bank of india netbanking
Amount : 399.00
Customer name : fatema khilchipurwala
Customer email : [protected]@gmail.com
Status : success

But not received my order i think 1 week complete plz give me solution, and my address name change in booking tracking number not valid so how can

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Address: Nalgonda, Andhra Pradesh, 508001

Website: jovial mart.com

I am buy trouser on[protected]. But not response sir please help me. My contract num [protected]

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Address: Gurdaspur, Punjab, 143521

Website: jovialmart.com

Dear Team I have book a product vide Order No.[protected] on 22.07.2016 in the name of Ashok Kumar but till date Neither I have received my product nor any information about my product, So please look into the matter and deliver my product or return my money back.

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Address: Thrissur, Kerala, 680751

My order No.[protected] Order Date 20/07/2016 Led Bulb (Combo Pack of 10) 10 Watt is received on 19th August 2016. But bulb are not working, I want what this problem and I want to talk your Customer Care but your is all time switch off and not reachable. I want to return your product or are you exchange this product.

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