I got a call from justjaldi representative asking me to follow a controversial procedure to received my refund. He asked me to open my SBI yono app & use YONO cash to get refund. When I told him to refund my money using original payment method, he cut the call & told me that he will cancel my refund request. This is extremely unprofessional & disappointing on part of justjaldi. Now I feel I have been cheated by justjaldi. I never had such experience with justjaldi before. The representative seemed not genuine.
Oct 4, 2023
Complaint marked as Resolved