Good! JustJaldi values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that JustJaldi step up their efforts to fully resolve all complaints 👍
I placed an order for Roti Maker on 15th Aug 23 and paid 100% money through credit card. The standard delivery timeline was 7 days. Its going to be 20 days & still the product is not delivered.
They are not responding back on mails and most of the time when you call, they put you on hold stating checking the status & after few mins the call gets disconnected without any response. If you try again, they will not answer & you keep hearing recorded message on IVR.
I am able to talk only once & they said the product ordered is not available & they will refund my payment however so far they haven't refunded the amount.
This company is a fraud company.
I ordered Redmi 12 5g mobile phone on 27/08/2023 through JustJaldi online platform choose cash on delivery to get it company told pay 10% advance payment required so I pay the amount through net banking order no & amount received confirmation send to my mail id after that no further updates from company side.I suspicious contact customer support and they told me the order will take 7-14 days no longer wish I decided to cancel the order ask customer service what to do they told send order cancellation request mail to their company mail id and you get the advance payment get back with in 24hrs mail send but company not respond till now nobody attend the calls pls do needful pls help me to get refund the advance amount 🙏
Ordered a boAt earphone and it's being 12 days, the order has not been placed, not Even any tracking link, no customer care is responding !! Either get my product or my refund!
Order no O[protected]-S0001 ordered on 9th Aug not yet delivered and not getting updated on their website. Their customer service people abused me. Paid Rs 9408 plus Rs 99 for express delivery
I have ordered airpod on 7th August, now date is 15 August since I am not receiving any response from just jaldi, they took my money before receiving my product, and now customer care didn't receive any response, or call I have tired e-mail, and call, please do any action, , and ask them to refund my money, , hearty requested..
I have ordered airpod on 29 July, now date is 9 August since iam not receiving any response from just jaldi, they took my money before receiving my product, , and now customer care didn't received any response, , or call I have tired e-mail, and call, please iam simple jobless person, , money is very important please do any action, , and ask them to refund my money, , hearty requested
Thank you
I've not received a product ordered on 30th June, 23. And after repeatedly tracking and calling the helpline about the order, no shipping status has been updated. Emails have been sent for the same and yet no reply was received. I requested for a refund and still haven't received it yet. Now the customer care number is not receiving calls. I have been cheated.
I order a phone on this site on 15 july 2023 . I also changed delivery speed to 2 day delivery. Today one week later I unable to reach customer care of just jaldi. They blocked me and scam me of rupees 6000. Please help me to get my money back. I am a poor farmer😭. I also give you my order id- O[protected]. Check it out. Please help me to get my money back.
I orderer my product on 16 July order id #O[protected]S0001. Didnt received yet and not and provided any information about Product shipping or delivery . they charged 99 rs for 2days delivery but there is no information of product . please help