My vehicle No. is MH-05-EA-0431, I have never travelled to Gujarat. However when I checked my fasttag account with Karu Vysya Bank two days ago, came to know that on 9.06.2023 Rs. 80 have been deducted with transaction id.[protected]-0020040100906230320511, against vehicle no.MH05EA431, customer ID. 32974, tag id 34161FA8203286F8082DEE40, on 9.06.2023 at 3:23:41 am transaction time.
I did not receive any SMS from bank for this transaction. There are lapses in IT security. Tomorrow your money may vanish from this bank account, if you have.
Bank is not having any family to report such fraud transactions on line, you need to visit bank branch. Very poor services.
Please let me know how this is possible. Also the toll charges are Rs. 75 but deducted amount is Rs.80.
Karur Vysya Bank customer support has been notified about the posted complaint.
We regret for the inconvenience.
Kindly revert us back with the below details and write us an email to [protected]@kvbmail.com to proceed further.
Mobile number :
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Thanks & Regards
KVB Customer Support
Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc