[Resolved]  Karvy Counter Share Pvt Ltd Hyderabad — Idfc bonds[protected] tranche 2 buyback-not refunded the bond money

Address:Chennai, Tamil Nadu, 600078
Website:Indian consumer compliants

I have purchased four idfc tranche bonds during march 2012. After locking period i have forwarded original bonds to karvy by speed post on 7th march 2017. Again a reminder was also sent on 25th march 17 for buyback. Still date i have not received any communication and refund of bond value.
Certificate no 37572
Bond am no [protected] to [protected]
Certificate holder name r. Vasudevan
My mobile no [protected]
My email:[protected]@gmail.com
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Jun 24, 2017
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
May 05, 2017
Updated by Vadudevan
Karvy assured that they will refund the money in the last week of April 2017. Still now I have not received the money.
Verified Support
May 22, 2017
Karvy Customer Care's response
Dear Sir,

We would like to inform you that, the demand draft no. 042408 for Rs. 20000/- has been dispatched to the given address on 06/05/2017 through Speed post vide no. EX[protected]IN, still not returned undelivered by postal authorities.Kindly check and for any further assistance please write to us on kcpl.[protected]@karvy.com

Regards,
Team Karvy
Complaint comments 

Comments

Dear Sir,

We would like to bring to your notice that we have received the documents for buyback on 11/03/2017 after cut off date of buyback i.e ( 03/03/2017), we will consider your request for buyback in upcoming lot payment. For any further assistance please write to us on kcpl.[protected]@karvy.com
Vadudevan's [Complaint's author] reply, May 5, 2017
Still date I have not received money. Please refund immediately
Dear Customer,

It concerns us to note your experience. Allow us to look into the issue, we will get back to you shortly.

Regards,
IDFC Bank
Hi Vadudevan,

We acknowledge receipt of your buyback application (Folio # IDE0037572) and currently is under process. However we wish to inform you that buyback proceeds would be paid by Last week of April 2017.

You are requested to kindly bear with us till such time. Thanking you.

Regards,
IDFC Team
Vadudevan's [Complaint's author] reply, May 5, 2017
You assure that refund will be made on last week of April 2017. Now it is may first week still I have not received the refund

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