Khaitan Electricals Complaints & Reviews

I purchased Khaitan 9'' exhaust fan last month and it stopped working few days back so i raised a complain no. KSC567531 and 567533 to resolve the issue. Technician came to fix the issue on saturday i.e 27/5/17 he change the motor of fan since it got short. Though he change the motor I am not convinced that he replaced old motor with new motor. since new motor was not packed at all in polyethyene pack/card board pack also it has got lot of...

Sub : pedestal mist fan 16” purchased – defective – no service provided after warranty period.
Ref : complaint registered with customer care vide no : 557280 dtd. 20/04/2017.

Sir,

With reference to the above i registered my complaint via toll free no: ([protected]) regarding defective pedestal mist fan 16” (Sw 1fisty) and reminded two times (28/04/20117 & 04/05/2017). I was informed that concerned...

My complaint was lodged on 15/04/2017 under the subject complaint no. Inspite of my repeated calls to the customer care no i was not getting any proper reply. Till today i have not received any calls from the service dept. Whether it takes 5 days or more for a service person to contact and solve the problem. Please look into the matter immediately....

I bought one Khaitan Geyser 25Ltr in last Oct (2015). Now it is not working. I bought from Suraj Electricals, Vasundhara. His electrician checked and said the element, assembly and tank have to be replaced.
How can an one year Geyser become in this condition? Any basic quality do you maintain?
Khaitan customer service email is getting bounced. I tried to talk to Area heads of Khaitan electricals, Mr.Ramesh ([protected]) and...

I had purchased 300mm fan from khaitan electricals and it is not working from the last 2 months. I had logged call no [protected] on 01/11/2016 for my fan and technician is not visited.he just call me and said that motor needs to be replaced. But after that I am following up with khaitan customer care and local service coordinators For my complaint to be attended.but there is no response for the customer care.they always said system is busy...

Dear sir,

Please refer to my complaint made over phone no. 455191 dated 11.06.2016, in connection with replacement of non-functional remote control device of my wall mount fan (Zylo-400 mm) which is not available in local market.

This is unfortunate that till now the replacement is not made nor any communication made. As the remote device is not available locally, i once again request you to supply the device/...

I had bought the pedestal fan from khaitan in feb-2016, the model name is zara. I hold a valid warranty card. The s connector between the motor and the stand got broken when the fan was running in the night. The broken part is shown in the attached picture of a model pedestal fan. There was very poor response from the customer service and the service engineers.

I raised my first complaint on 11-jul-2016, complaint no: app469214....

Purchased a Khaitan Fan from Infibeam Order ID[protected] Oct 2015. This has 2 years warranty and started giving problems right from the 1st month. Had lodged a few complaints with Khaitan Customer Care and they sent the technician to look into it. Every time the technician brings a new part and replaces it. Works for a few days and now it has completely stopped. Lodged a complaint again on 5th April and the technician visited twice...

I recently bought khaitan zara fan. It was producing noice when put in swing mode. I tried to call khaitan's tall free number[protected]. But they never picked the phone. I just happen to listen khaitan's jingle for long. Why they provide tall free number if they don't want to receive.
Also there is no other way to complain. Really very bad service being provided by khaitan.

I must admit that they are using very...

Hi,

I have raised the complaint regarding the khaitan collier not working (Fan is not rotating) 30 days back (22-apr-2015). My complaint number is fk 425267. I am calling day by fay the customer service and not received any satisfactory answers from them. They have provided me 3 numbers to contact but no one is lifting the all for those numbers. At last i have forced them to escalate it but no response....

Dear khaitan customer care service support team,
Much time i have logged complaint through my mobile no [protected] against table fan, technician came and doing something. But not getting any effective.
Second time technician came and tagged defected parts sticker for replace.
And telling-: dealer will replace this. But dealer denied for replacement, i have received written proof from shopkeepers visiting card.
And...

I am delear my dealer ship
Name- Virat Sangam Electronics
mob- [protected]
address - Bada Mandir Nagayach Chauraha Rath
Tahseel - Rath
pincode- 210431
Distt- Hamirpur
State - up...

I have purchased an air cooler (Craze model) from Khaitan on 27th Feb 2016. On the day I started using the cooler, observed that water level indicator not working and raised a complaint (FK397507) on 2nd March 2016. From that day I have been calling customer care center ([protected]). Its been 7 days i have raised a complaint, Daily i keep calling them and the response would be "Today our technician will visit and resolve the issue". But...

Hi, We have bought this zolta water heater last year and all of a sudden it stopped working and is under warranty period. Since we have been calling like 10 times to customer care but no response .The customer service is pathetic and call center people are not aware of any update .They told they have service only in Delhi.I suggest do not buy such products with fake promises.Such low class companies don't have to offer much.It is better...

I have purchased thunder air cooler of khaitan from R.S. Electricals, Gurdaspur. S.No. KRC[protected] A year ago there was problem in our cooler a man from khaitan service centre visited our residence and after inspection of cooler he said there is problem in the motor that's why motor have stoped working. And there is requirement of changing the motor. And we have charged as per the required cost. And they didn't handed over any receipt....

Purchased Khaitan Thunder cooler on 28th April 2014. Sl.No: KRC[protected] Cost: 10, 000 Using cooler from the last one year. Suddenly blower motor stopped working. Raised complaint with customer care. Technician visited (Arjun - Lucky services (Franchise)) and said motor is not working and it needs to be changed. Warranty in given only for one year and motor got damaged in one year one month. So he is not ready to change it for free...

I purchased a khaitan air cooler for 8000. I asked for a sealed new piece they said they had and they will give deliver after payment. But they gave me cooler which wasn''t sealed and the pump was not functioning. Immediately I took the cooler and went to the shopkeeper and I said you gave me used and damaged cooler. Shopkeeper said ok we will replace the pump I said no and I asked a sealed cooler. They said ok we will replace the cooler....

I had purchased room heater from khaitan electricals and it is not working from the last 25 days. I had logged call no 122385 on 04/02/2015 for my room heater and technician visited On 06/02/2015 said that motor needs to be replaced. But after that I am following up with khaitan customer care and local service coordinators For my complaint to be attended. Please intervene as I am experiencing very bad service from company...

We have purchase a water heater dated[protected] through dealer KALYANI ELECTRICAL, 253-A, ATTARSUIYA, ALLAHABAD with product Sl.No. KSE[protected]. My water heater is not working since 25.10.2014. We have complaint many times with complain NOs 050597 dated 27.10.2014, 052261 dated 30.10.2014, 053271 dated 31.10.2014 & 052261 dated 03.11.2014 but nobody has responded for the said complain. We have also complaints in Khaitan corporate office...

I HAD UNITS OF Khaitan Electricals Limited NOW AT THE TIME I WANTS TO KNOW ABOUT THE STATUS OF MY UNITS. MY FOLIO NO. KEL025337 UNIT CERTIFICATE NO. 141610 to 141611 NAME OF HOLDER - SHARDA DEVI GOENKA DISTNCTIVE NO.[protected] EMAIL ID - saaket.[protected]@gmail.com...