Kohinoor Televideo Complaints & Reviews

I recently purchased Electrolux EDP195/2012 refrigerator for Kohinoor Electronics. The appliance was faulty on delivery. Even after being notified there was no response from the store. After several visits to the store (Do not attempt to call, as these people are unaware of the technology it seems) some sales guy showed up at home. With his rude taunting language, his attempt was to prove that the refrigerator was manhandled by us (thankfully it was the delivery guy who had registered the problem first hand). We were directed to Electrolux service center and the things worsened.

I would recommend not to buy Electrolux refrigerator, especially from Kohinoor Electronics. It is an experience as bad as you can get.

I sharada. V, had booked a lg fully automatic machine on 23 / 3 / 12. After the goods was delivered no person turned for installation. When kohinoor electronics was contacted they used to put the call on hold without responding. Finally after heated arguements the sales man who had sold the product came on line and he posed himself ignorant and he said my customer wait for another two days. Lg company has not responded actually when lg care was contacted they had not forwarded for the demo. Salesman uses a abusive language. Never buy any product from kohinoor electronics dadar. Cheats

Hi,

We have purchased Samsung Refrigerator from Kohinoor Televideo Pvt Ltd
(Dadar East) below are the details...
Model No.: FFRT32BDPR
Capacity : 315 Lires
Voucher No.: ORD2024831
Purchase Date : 05-Dec-2010

Since we have purchased the refrigerator we are getting strange noises
from it. Noise that comes out are like explosions. My Mom who works in the kitchen
get horrified with the noise. Yesterday night we saw fire ball from the back side of the
refrigerator.

We have called up Samsung Customer service helpdesk around 30 times.
They had send their engineers 7 times to inspect the refrigerator and they had agreed that
this refrigerator needs to be replaced. After this they are not responding
if we ask when the refrigerator would be replaced. These all things are going on since
more than 6 months.

We demand complete REFUND of our MONEY.

We have contacted Kohinoor Televieo people Azmat, Deepali and Danish.
Danish keeps on telling that we will replace replace it and nothing has happened since 6 months.

We have raised the complains more than 10 times now. Every time when we raise the complain we get a call from
Samsung service center Noida and Kurla branch. On the phone they assure us they will replace us
and then after that no action is taken.

Thanks,
Kaizar
Cell#: [protected]

This is Deepak Mehrotra and i am working in kohinoor technologies and services, c-6-, nelge pagariya plaza, near kundan mahindra showroom, bhosri, pune . I am appionted by this company from 1st april they can decided that every 10 date of the month i gave salary of Rs 16000 but my managing director Mr. Mukund D Bhujbal did not gave me salary and when i ask them about salary they tell me they did not have money and did not gave me salry whatever you can you do, so please help me about this matter i have so many liabilities i need my salary.


Thanks & regards
Deepak Mehrotra
[protected]

Sir this complaint is against lg india and kohinoor electronics pvt ltd kandivali west branch. I had recently bought 2 lg air conditioners model nos lwa 5er3d for a total amount of rs. 40, 400 of which i paid rs. 3, 600 by cash and the balance of rs. 36, 800 via my credit card. However, during the booking period i was assured by the executive mr. Naresh that the ac was for rs. 23, 290 and it was being offered to my for a discount of rs. 3, 090 for a total sum of rs. 20, 200. However when the ac was finally delivered to my door steps it had a company sticker of rs. 19, 960 as its mrp on it. On confronting the store owner assured to refund the access money to me so that i do not create any hue and cry. Even after repeated visits to the store i still havent got my refund and even the company officials havent been of any great help in this matter. I still have the cartoons kept with me. Now the store has refused to compensate the amount due to me.

As per the rule passed by the government, nobody can sell or reserve the common parking area to any individual or group. But still those builders have created different packages and are selling the common areas to people. They all have made a lobby including the local politicians into the projects to share profits. The common man who wants to purchase the residential Flat has to pay extra unwillingly and have to bear charges for Common areas which are not meant for SALE.
Our police nor the judiciary does anything to stop such harassment by the builder lobby.

Hello,

We have purchased following Electronics from Kohinoor Televideo Pvt Ltd (Dadar

East) on 5-DEC-2010...

1)Washing Machine -- Samsung,Model#: FULL90AWM
2)Air Condition -- Samsung,Model#:S1.5183CSB

1)Washing Machine:- Since we have received this washing machine it is not
working properly.Water intake is not proper,clothes does not dry properly and
the buzzer system is not proper.
We have asked for replacement several times and always they replying that we
don't have the product for replacement. We are really frustrated with this
episode we require REPLACEMENT of this product.

2)Air Condition:- Air Condition's Outdoor item is damaged. Because of this the
AC is not functioning properly. We get loud noises when we ON the AC.We have

asked for replacement several times and always they replying that we
don't have the product for replacement. We are really frustrated with this
episode we require REPLACEMENT of this product.

Address:
Kohinoor Televideo PVT.LTD.
182,Haji Habib Building,OPP Fire Brigade,
Dr.AB Road,Dadar(E),Mumbai - 14

We have been talking with Mr.Azmat and Ms Leena from Kohinoor.

Contact #:
Azmat : [protected]
Leena : [protected]

Thanks.
Zahir Mandsaurwala
([protected])

Refrigerator was ordered on the 28/10/2010, bill clearly states that it will be delivered by the 30 Oct 10 and the colour requested was Pink blossom, as the delivery was not received on 30th my dad called up Kohinoor almost 2 - 3 times to inquire the senior executive claimed that Pink blossom is not available we will deliver it on the 31st still the item was not delivered, we again called Kohinoor to check the status they said it will be delivered on the Monday.we again called on Monday the lady claimed that there is shortages of tempo due to which it is not delivered it will be delivered by 20:30 today i.e; Monday 1st Nov.
Again they failed to deliver it so again called them at 21:00 Excecutive Roopali said Fridge has left in Tempo it will arrive by 21:30 or 22:00, which did not arrive we were waiting till 23:00 it means that the lady lied to us or has avoided us or they have delivered the item to some other customer.
We called the Head office & Kohinoor on the 2nd, 1st spoke to Naushad who started refusing that while booking the fridge we did not specify about colour which has caused delay, but the bill clearly states that we have ordred Pink blossom.Then we called up the Head office to report that Naushad is blaming us that we gave wrong information so the lady Shruti kept us on conference call with Naushad who then strated claiming that i did not say anything about colour he was denying the fact, then he said that the fridge will be delivered by 20:00 today so we ordered him send the delivery by 17:00 but he refused & he did not even feel to apologise or explain us the fact which was annoying.

Just for one delivery we had to call Kohinoor & the head office more then 10 times inspite of doin the ayment & by explaining everything it has spoiled our Diwali festival & as caused delay in arranging everything.

Regards,
Riya Ravindra Thube.

I bought a panasonic 342L from KOHINOOR electronics DADAR last week, was mazed to find a broken refrigerator bulb cover in the fridge, i compalined to KOHINOOR regarding the faulty piece but to my amazement the sales person there who was so sweet when we went to buy the fridge was least interested in helping us.
Hence would like to warn potential customers to think a million times before buying any home appliance from KOHINOOR ELECTRONICS DADAR because its ur money at stake and not theirs be thought ful !!!!!1

Recently, I went to Kohinoor Electronics to buy a plasma tv. They didn't have the model I wanted to buy. They showed me another one by LG which looked good. They didn't have its price list but since I liked it, I booked it and paid the entire amount as advance. When I walked out and just decided to find out the price from another shop, I found that I had been overcharged by around Rs. 7000. I went back and asked him to cancel the...