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Kohinoor Televideo Complaints & Reviews

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Last updated Dec 1, 2023
Complaints 170
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+91 22 6116 0400
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Kohinoor Televideo Head Office Address

182, Haji Habib Building, Dr. Ambedkar Road, Dadar East
Mumbai
Mumbai City District
Maharashtra
India
400014

Kohinoor Televideo reviews & complaints page 7

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B
Bency achen John Geevarghese
from Ernakulam, Kerala
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Complaint about services and customer care

Address:400064

I purchased a tv led with full payment samsung. I have been trying to contact u with the number provided as customer centre no[protected] which no customer support picks. Then a manager number provided to me by the shop itself zafar[protected] which is not operational. I cannot contact anyone to ensure when my tv will arrive at home.. So pathetic... I don't expect an answer to this complaint either [protected] is my number...
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deep meher singh
from Mumbai, Maharashtra
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Complaint about my faulty laptop

Address:Thane, Maharashtra, 400602
Website:www.kohinoortv.com

I have purchased a hp laptop on 23/4/17 but when the installation process was over at the 1 day it worked properly by after 1 day it started lagging, mouse pad dosent works properly, it gets hanget, keypad dosent works properly, there is a problem in the speakers and wifi also dosent connect properly bluetooth gets connected but after an hour it gets disconnected, there are so many problems in tis laptop plz provide me a new laptop or change...
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Address:400092

I have bought an air condition from "kohinoor televideo pvt. Ltd" on 23 oct 2016 by paying rs 32, 000 through my hdfc credit card, supporting for both attached here with. Please note that while shopping at above said retail outlet, salesman viz. Mr kiran and one lady manager (Name not confirmed) and people from hdfc bank with valid id card were available at store for their promotion and was informing customer that they will get additional...
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S
Smia
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kohinoor Baner Branch(Pune) Regarding delay in delivery & installation of Hitachi A/C, delivered damaged A/C

Address:Pune, Maharashtra, 410021
Website:Kohinoor

Very bad experience in buying A/C from Kohinoor banner branch...Delay in Delivery and delivered damaged Hitachi A/c...After complaining also manager of showroom n Hitachi people are playing around with fake promises of replacing and delivering in 2 days...Almost a week over still the manager of showroom is least bothered...We are just following up everyday but no luck...Employees are very unprofessional with bad experience and I will not...
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Dimple Dawda
from Gadhinglaj, Maharashtra
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Onida ac service complaint

Address:400709

Hi
The complain no is 1703b[protected] of kohinoor palm beach road, we had purchase ondia 1.5 ton order no ord2098326 and the last free service is pending from there side we continue calling them on customer care n they r telling wil send some one in 48hours but nobody is responding from there side pls look into the matter asap, or else i need to complain in consumer court....
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Address:Mumbai City, Maharashtra, 400701

We purchased fridge on[protected].fridge arrived on after 9 days on 26 jan 2017 . We noticed 4-5 dents on doors and we told person who got fridge . HE told to sign paper and ask us to tell problem on shop we purchase. We went to shop immediately, person told today is 26 Janary please come later. Later they told this model manufacturing is stop by company. Not they ask to purshase model which is 2000 rs extra. And when we tell adjust our money...
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bnveer
from Mumbai, Maharashtra
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Whirlpool air conditioner

Address:Thane, Maharashtra, 400604

I purchase whirlpool airconditioner from your mulund branch on 19.04.2016 with bajaj finance co installments, with 1 year warranty period
but the installments are over, but no one come to service the airconditioner till date. I pay extra amount in installment for serviceing and maintaining airconditioner.

Invoice is attached to mail

kindly do the needful at earliest...
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P
prinjal hasurkar.
from Mumbai, Maharashtra
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Regarding delay in delivery & installation of lg washing machine

Address:Mumbai City, Maharashtra, 400080
Website:kohinoor televideo

Dear team,

I had booked a lg washing machine model code futt756teel3 item description lg wm full t756teel3 chasis no. Wkst611nwsd069830in
On 11/12/2016. I was promised the delivery of the machine on 13/12/2016 as it was auspicious day, but got the delivery on 14/12/2016 & the installation & demo was to be done on the same day (14/12/2016). But still there is no response from your team as well as lg india team.
br...
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rdrege
from Chennai, Tamil Nadu
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Free for first year air conditioner servicing not done

Address:Thane, Maharashtra, 400604

I have purchased Hitachi AC W1.0T RAW312KUDI-3 on 05/05/2016 vide invoice no. THN/300878 from Kohinoor Televideo - Thane, Naupada showroom. I have received free AC servicing on 07/08/2016. Accordingly, the next servicing was due in the first week of November 2016, but it is not done yet.

The engineer who had visited last time had informed that they will send someone for service exactly after three months.
I tried your...
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kajayl
from Mumbai, Maharashtra
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No response from kohinoor and mitashi side and attend compliant

Address:401107

I bought mithashi led tv 50 ' from kohinoor electronics - mira road..
I have 3 years warranty and my tv display has broken after which i registered complaint at kohinoor before 12 to 15 days but not even one call sms email received from any side not kohinoor or mitashi. I gave all the required documents to kohinoor and they told me they wud call/sms/email me on my id but no response from anyside... So what can i do kindly let me know....
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yatin057
from Igatpuri, Maharashtra
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Fridge

Address:Mumbai City, Maharashtra, 400703

We booked LG fridge through Vashi Palm Beach show room on 30th of Oct.We got delivery on 31st of oct., but was defective and was returned back.Again new piece was delivered which was again more defective than previous one and was again returned back.Now they are saying that all fridges available in thia particuler are defectiv.So why they did not check before sending them and why they booked this perticular modle?? In all this we spoiled...
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Ritesh Krishna
from Mumbai, Maharashtra
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Product not delivered

Address:Thane, Maharashtra, 400610

My order no. Ord 3062278. Paid full amount at kohinoor ghodbunder road, thane on 28th oct 2016. Product not yet delivered neither getting any response.
Very poor attitude towards customers and even avoid picking phone.
I called them atleast 50 times since i bought the fridge and visited the showroom twice.
Highly disappointed and irritated with their approach. Feeling cheated.
Attention everyone ensure delivery...
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Deeess
from Mumbai, Maharashtra
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AC Yet not delivered. No Follow up by the Showroom

Address:Mumbai City, Maharashtra, 400703

I recently placed an order for Dikin AC with them. I was told it will be delivered by 18th as the godown is in

Till the time I had not paid, all the Sales people were very polite and assured that they will contact the delivery guy to make sure I get the product delivered based on my request for the timings.

However, there has been no follow ups yet. Instead I had to call the delivery guy who initially said he...
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Sourav Biswal
from Vasai-Virar, Maharashtra
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Products not delivered

Address:Mumbai City, Maharashtra, 400061

I had given a dd of sum 42826 to Mr Irfan of Kohinoor televideo Andheri on 8 October 2016 in lieu of purchase of LG fridge, LG washing machine and sony television. He had told to call on 10 Oct 2016. I have not yet received any kind of call from him nor Mr Nelson till today ie 15 October 2016. Even when I call the shop, they are not answering. I am yet to get any delivery of the said goods. Please resolve this issue on a priority basis. Dd...
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A
Asa_kadam
from Mumbai, Maharashtra
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Samsung Microwave MC28H5145VK

Address:400703
Website:www.support.kohinoortv.com

We purchased out microwave on 18/8/2016. Due to some problems we cancelled the demo given by you'll .When asked your customer people said they can arrange for the demo when we have time. its been 2 weeks since I'm calling your customer care number and I haven't got any response as of such from you'll, not even a message or phone call.. Its been 2 months(14/10/2016) and my microwave demo hasn't been rescheduled....
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saji dharamdas
from Mumbai, Maharashtra
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Hp deskjet 4535 printer all in one colour printer

Address:Thane, Maharashtra, 400607

This is with reference to the kohinoor ad"real deal" from 1st to 6th october 2016. Where they have published the hp printer 4535 at rs. 6, 499/- and a additional discount of 1%, if we bring the ad cut out. They have also mentioned in the ad that they will better any prices online or offline. Period.
The same item was available on amazon on 3rd october 2016 at rs.5300/-. All inclusive with free delivery.
With the above information,...
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Valerie Saldanha
from Mumbai, Maharashtra
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3 hitachi 1 ton split acs and1 hitachi 1.5 ton split ac

Address:Mumbai City, Maharashtra, 400054

I purchased and paid for the above 4 air conditioners on 19th sept 2016 and today is the 26th. The hitachi installation staff found fault with the site and have demanded double the amount quoted by the seller for installation accessories. All other apartments in the building have installed air-conditioners successfully. Shameful for a japanese company operatiing this way.
Saldanha...
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V
Vicky Patani
from Gurgaon, Haryana
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Washing machine

Address:401602

I m mr mahesh patani...I have booked a washing machine at ur vashi showroom on 11th of sep 2016 on name of kalpana mahesh patani with the advance payment of 5000...amol was our sales person who booked it for me...on 13th we hav called many times to amol for few queries...that time we came to know amol is out of showroom for 8 days...

On 16th sep we were calling 4m 11.05am till 1.00pm for almost 50times on 61636493...on that...
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T
tusharss10
from Delhi, Delhi
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Not delivering the product after many follow up

Address:Mumbai City, Maharashtra, 410710

I have purchased lg led tv from kohinoor televideo pvt ltd, kharghar on 14th august and they promised delivery on next day.
But it has been 4 days but the product is not yet delivered.
There call center and shop guys are not responding to my complaint in right manner.
I have paid the amount through bajaj finance (10896) down payment.
When i follow up with them for delivery of product, every time they are saying...
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Vilas Laxman Shetkar
from Mumbai, Maharashtra
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Extended warranty card

Address:400060

Dear Sir,
I purchased LED tv PHILIPS LED 50PFL5059-50" on 8/11/2015 from Santacruz Showroom but sir i have not received my extended warranty card till date.
Please do the need full
Thanking You
Yours Faithfully
VILAS LAXMAN SHETKAR [protected]...
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