Kohinoor Televideo Complaints & Reviews

Kohinoor electronics at ghodbunder road delivered faulty product which doesn't function properly and their representative (Rajesh prajapati) are not ready to accept it is a faulty product. And not ready to replace with another product. Such a pathetic customer care from kohinoor and it's representative. They expects if customer should face same problem again and again then they will replace the product. They don't know about the term customer...

We have bought live 39 inch LED TV from Kohinoor (Thane). We were facing display issue. So we have done complaint. After doing complaint and follow up of 10 days they have send the technician. After that they told we will replace the TV and provide you new TV. They took our defect TV and promise to provide new one. But it is more than 22 days they haven't replace the tv. They are giving the reason live TV company don't have the same model.br...

The subject matter relates to invoice no. Ktplcin[protected], sales order no. Ktplord[protected] dated 9th may, 2018.
The order for panasonic washing machine was placed at the stall set up by kohinoor televideo pvt ltd at bkc. By making payment of rs 20900/- on 29/04/2018. The agency took two weeks to deliver washing machine without invoice, warranty card and instructions manual.
Several complaints since then yielded no result...

Maine kohinoor televideo mira bhayander se ek sony led 32 tv liya.
Purchase date=[protected]
Model=sony led 32e512
Maine booking ke hi time pe bola tha demo model nhi chahiye.
But bolne k baad bhi unhone demo model hi delivered kiya.
Even aj tak koi technician demo k liye nhi aaaya.
Bahot time call karne k baad bhiead
Aur abhi mere led me ek pink line aaya h.
Don't go for kohinoor televideo...

Hi,

I have purchased the Split AC of DAIKIN from Kohinoor Electronics, Thane
Branch on dated 28/05/2018. (Copy of invoice attached)

The person who came to install the AC units is very arrogant &
Unprofessional, also denying to installed AC outdoor unit, since we are
located on 3rd floor.

The person has also not carried his Drilling machine & other required
tools/equipments...

I have purchased hp laptop ci3 15-r5636tu.
Inv. No. 40023 r[protected] on mon 7th may 2018 at bkc exhibition from kohinoor stall.

Salesmen told me that there is an offer is going on where i have to pay rs.1000 to get extended warranty for 2 years & 1 year warranty for mcafee anti virus,

I agreed & asked him to take rs 1000 more & activate the warranty, he said i have to go through online for which i need...

I have booked a Dishwasher at the Consumer Electronics Show . They had told me to make an advance payment of 50% which I did and I booked the Dishwasher on the acceptance from them that in case I need to change the model they would do the same for me before delivery. Since last 3 days I have been trying to get the people from their H.O to work this out for me but they keep passing the buck and don't bother about the customer call. Most of...

Bought this ac as the consumer exhibition held at bkc by kohinoor televideo.
I paid in full.
The delivery of the ac happened 7 days later.
However 15 days post payment the installation has not yet happened.
And no one is bothered.
I have made 50 calls to the call center every single day still nothing
First time they gave me the number of someone who spoke like a thug and says
Koi request nahi...

I have ordered 2 qty. LG spit AC (JS-Q12HUZD 1.0 ton 5 star) on 04/05/2018 from BKC exhibition I am finding it difficult to contact with concern who can help me.

I have contacted on [protected]/62/63 and they are saying your product will delivered after 4 days the same answer was given earlier on 11/05/2018 too.

I have payed Rs 80000 where the same product I was getting in market with the price of 76000 (https://www.tatacliq.com/lg-1-0-ton-inverter-5-star-bee-rating-2018-js-q12huzd-copper-split-ac-white/p-m...⇄

We have recently purchase the lg model of tv and fridge at mmrda grounds on bkc on 7th inst on hdfc credit card on emi of 12 months installment and we were told that there is a scheme where the emi installments would come free of interest and at no charge to the customer
Inadvertently when i got the credit card statement i was shocked to see the entire amount being debited to the card statement and the bank has now confirmed that emi...

I had bought a lg smart inverter turbo jet washing machine from kohinoor, chembur on 21st april. The company person came for demo on 24th april, it was informed that the machine has some technical fault and the same needs to be replaced with another machine. Subsequently logded a complain (Rnp[protected] for replacement. I was following up with both lg and kohinoor for early replacement. I was promised that the machine will be replaced...

I have buyied a product from kohinoor & i misplaced its bill, the product was hitachi window air conditioner of 1.5 tonnes, i request u to issue a copy of my bill and i have attached receipt voucher with this, hope u will help me with this.
Customer name habib burhan sarguroh
Voucher no-bnr2000422
Cheque no-884611
Date-04/04/2015
Branch - thane
Bill nos-ord2000606...

Dear team,

I have purchased a water purifier from kohinorr electronices from vasai west branch on 18th april. As per the commitment given to me by the staff, that next the water purifier will be installed free of charge.

Yesterday they didnt came to install the product and in evening they called me said will install next day.

When i saw the product, there are scratchess on the body of the poduct....

Hi,
Purchased a hitachi 1 ton window a/c on saturday 24th march 2018 from your godbunder stores, thane. I was delivered on 27th march 2018. When we opened the a/c for installation, we found some defect, and we immediately informed the store, they promised that some one will come next day and change the product. No one turned up next day, so in the evening i again went to the store, when enquired i was introduced to mr. Nair he said...

I, mr. Yogesh visaria, residing at bhavya heights, wadala purchased four door refridgerator of hitachi from your dadar (East) showroom. Its door is not closing properly. I had complained so many times to you and to hitachi service center. Its nearly one year lapsed i m facing the problem but nobody bother to solve the problem. Only false excuses are given from hitachi company and your side.

Serial number: [protected]...

On the 4th of feb 2018 i went to kohinoor grant rd east to buy an air conditioner the sales man (moin merchant) showed us a few pieces and said daikin is the best and it has free installation because its an inverter ac and better than the 5star ac so we agreed. the next day we went again to pay the money we have given him the down payment and the rest is on bajaj finance emi.
1-the salesmen at the shop told me that to quote"kal apka...

Samsung led booked on[protected] given cheque no 902478 dated[protected] drawn on canara bank, amt. 28000
Delivery was assured to give on friday or saturday
When inquired at showroom i got replied that it will be done on monday
Monday got reply that it will be done on tuesday
Tuesday kohinoor person told me that delivery will be done on wednesday
Wednesday got reply that delivery will be done on thursdaybr...

Hi team, i purchased a television from kohinoor malad west branch on 01st of july 2016, voucher no sls3038506 invoice number mal/177277 and paid additional 3364.00 for 3 years extended warranty.
Now there is an issue with the display in the tv and i called the customer care for help and they direct me to bajaj who are suppose to service as they extended warranty was with them. I visited the branch as i was told that i should have the...

I recently purchased a samsung led tv from kohinoor baner branch. It's not working since day 2-3 i bought. Theseguys sold me a faulty product and now samsung is repairing it every now and then after every 2 days it stops working. This is the kind of business they are into. Seriously shameful act as they serve their customer this way. It has some new technology where they do not need set top box and the problem is there cam corder is not fixed...

We purchased samsung refrigerator on aug. 2013-14 from kohinoor televideo malad branch. Two days ago refrigerator stops working so we go to the kohinoor televideo malad branch and give complaint about refrigerator. And we lost our bill of samsung refrigerator so we need a bill also for the warranty purpose. We request you to do the process as soon as possible....