Komparify Complaints & Reviews

Address: Tezpur

Please help me to sell my gold it's argent. Why i m not able to sell my gold of 1000

+1 photos

Jul 18, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Komparify Customer Care's response Hi Sir.

Kindly try the transfer with other payments like upi or bank transfer. If still the issue persist kindly mail to support[at]komparify.com

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10 hrs back i purchased an Amazon gift voucher worth ₹500(around $6.44) +₹8(technology fee), transaction was successful and money was paid too from my account but i did not get the gift voucher and few minutes later i got an email saying transaction interfered and money was refunded in terms of recharge points but when I checked in the app it did not show anything so I went to website but when I tried to login it showed account disabled and couldn't able to login.

If anyone reading can help me plz reply. I really need my money back

+1 photos

Jul 8, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2022

Komparify Customer Care's response HI SIr

Currently we had unbanned the account KIndly verify the account, The transaction which was failed the amount was als refunded to the source account. It may take 3 to 4 working days. Kindly mail support[at]komparify[dot]com for any assitance.

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I'm unable to sell the gold, when I'm selling the each time the transaction fails it's been 2 days still the same it always failing I'm unable to do anything i sent mails but there is no reply please resolve the issue.

+4 photos

Jul 7, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2022

Komparify Customer Care's response Hi chakravarthi, we see that from this email_id <aloorchakravarthi.[protected]@gmail.com> there is no gold was linked. kinly mail to support[at]komparify[dot]com with the order details. so that we can help you on this much better. Thanks Team Komparify

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Hatsh

Jul 17, 2022

Same problem with me even komparify not replying on mail .pls help i have to buy medicines for my father i neend money pls help pls

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I tried a lot of times to sell the gold but each time the gold sell will be fails .please return the amount or resolve the issue now .it's very urgent for me .

Komparify customer support has been notified about the posted complaint.

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Komparify Customer Care

from Chennai, Tamil Nadu

Jun 6, 2022

Verified Support

Hi chakravarthi, we see that from this email_id there is no gold was linked. kinly mail to support[at]komparify[dot]com with the order details. so that we can help you on this much better. Thanks Team Komparify

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Address: Chennai

My 1200 money got stuck gold sale successfully but they mailed me that bank transfer failed but i provide upi id which is correct and i had send correct bank details also but they are not responding and give any clarification on this issue.

+1 photos

May 16, 2022

Complaint marked as Resolved

I recieved it today. They cooperate it takes time they said but irecieved it today.. So very good service

Komparify customer support has been notified about the posted complaint.

Verified Support

May 20, 2022

Komparify Customer Care's response Hi Abhi,

Hope the issue gold resolved. For further assitance if you have any queries you can mail to support[at]komparify[dot]com

May 20, 2022

Updated by Abhi0643 Yes resolved.. Thanx

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Address: Chennai

When I sell digital gold on komparify app transction failed didn't received refund from komparify rs599

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Jun 20, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

May 20, 2022

Komparify Customer Care's response HI Kh,

For the oder_id, Kindly provide valid verified UPI_id to support[at]komparify[dot]com. So that we can re-initiate the gold transfer. Thanks Team Komparify

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Hi I have sold gold of worth rs 6996 for which the order is[protected]. The order was placed successfully but amount was not reflecting in my account. It was stated that amount will be reflected with in 3 days of transaction. After 3 days the transaction cancelled stating that due to unverified UPI I'd it was not transferred . I have sent the verified I'd via sending mails on [protected]@komparify.com but no one is responding properly.
Kindly help me with this issue

+1 photos

May 16, 2022

Complaint marked as Resolved

thanks for the information the money has been received in my account...thank for redressing my complaint in such a short period.

Komparify customer support has been notified about the posted complaint.

Verified Support

May 16, 2022

Komparify Customer Care's response Hi Naren, Due to technical issue UPI bank transfer has been failed, and we had re-iniated the same on 16th may, and it may take 3 to 4 working days to reflect on the account.
Thanks
Team Komparify

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Abhi0643

from BEHROR, Rajasthan

May 16, 2022

Same problem i am facing

Issue with selling digital gold - Comment #3995973 - Image #0

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Komparify Customer Care's response, May 20, 2022

Verified Support

Hi Abhi,
We had re-initiated the same on 16th may which is showing as sucess. Kindly mail the bank statement which is mapped with UPI, So that we can check the same, Kindly mail to support[at]komparify[dot]com.

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My gold been deducted from komparify and safe gold portal also . Where as I have entered my UPI Id- If any transaction is made it should credit immediately on successful transaction . But I checked the status they haven't made the transaction also, it's pending from this company's end only . I have waited already 6 days, I am not waiting another day for this. Today is 6 days I am waiting but not money credited yet

+2 photos

Jun 5, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

May 05, 2022

Komparify Customer Care's response Hi Sir

The gold sell was failed and we had re-iniated the same for the same, it went sucess. Kindly check your UPI. It may take 3 to 4 working days to reflect on the account. If you have any issues kindly mail to support[at]komparify[dot]com Thanks Team Komparify

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I sold my gold on 19th April 2022 but yet I've not received any payment I've made multiple mails but n oh t even getting any response.

May 24, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

Komparify Customer Care's response Hi Ashitosh, As we check the gold purhcase was sucessfull and we same the gold sell was happened sucessfuully for the order_id <[protected]>. If the amount was not reflected kindly mail to support[at]komparify[dot]com. So that we can check and help you on this much better. Thanks Team Komparify

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I can't sell gold. Please help

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 19, 2022

Verified Support

Hi Aryan, Kindly mail to support[at]komparify[dot]com with the sell gold order details, so that we can help you on this much better. Thanks

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I bought gold through komparify app and my email is [protected]@gmail.com registered on komparify and i bought gold with safe gold mobile [protected] but it's not reflecting. Also sent multiple email but no replies

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 16, 2022

Verified Support

Hi Mehtab, Kindly mail support[at]komparify[dot]com with the gold sell order details so that we can check and help you on this much better. Thanks

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Mehtab512's [Complaint's author] reply, Mar 16, 2022

Hi, already sent email multiple times from past 1 week still no reply so better close your support email if you don't wish to reply from that email

Komparify Customer Care

from Chennai, Tamil Nadu

Mar 19, 2022

Verified Support

HI Mehtab512, Kindly mail to nodal[at]komparify[dot]com. so that we can help you on to much better. Thanks Team Komparify

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Mehtab512's [Complaint's author] reply, Mar 19, 2022

Already sent email to nodal also on 15th March. Hope u guys see the email rather making fool and asking to send email here and there else I don't hv option rather than escalating further to cyber crime

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Mehtab512

from Pune, Maharashtra

Apr 13, 2022

I have not received any response from team...it's been 2 months now they have my money with them. Is there anyway we can file an complaint for cyber crime

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Komparify Customer Care's response, Apr 23, 2022

Verified Support

Hi Mehtab, Kindly share order details so that we can check and help you with that much bettre. With the provided details we could not able to trace the order details.

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I am sell.my gold in 04/03/2022 5 days ago still my money was no come in my account, i need it fast, please refund my money, i am given my new account no, please reply fast and refund my money

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 14, 2022

Verified Support

Hi prince,

Kindly mail support[at]komparify[dot]com with the gold sell order details so that we can check and help you on this much better. Thanks

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prince9323_'s [Complaint's author] reply, Mar 14, 2022

Resolved thanks

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I am sell.my gold in 04/03/2022 5 days ago still my money was no come in my account, i need it fast, please refund my money

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 9, 2022

Verified Support

Hi prince,

The provided beneficary details, account number is not matched with IFSC code so kindly mail to support[at]komparify[dot]com the valid bank details, so that we can re-initiate the same. Thanks

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prince9323_

Mar 13, 2022

I given my new account no, still my money was not refunded, please give my money back i need it urgently

About gold sell - Comment #3972187 - Image #0

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prince9323_'s [Complaint's author] reply, Mar 14, 2022

Resolved thanks

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5 days ago Money was not come in my account, please refund my money

+1 photos

Komparify customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2022

Komparify Customer Care's response Hi prince,

The provided beneficary details, account number is not matched with IFSC code so kindly mail to support[at]komparify[dot]com the valid bank details, so that we can re-initiate the same. Thanks

Mar 14, 2022

Updated by prince9323_ Resolved thanks

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I have digital gold 0.692grams still buy I m. Not able to sell it says try again try again ASAP solve this issue and do the needful

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 4, 2022

Verified Support

HI Moses, Kindly mail to support[at]komparify[dot]com with the order details so that we can check and help you with that much better. Thanks Team Komparify

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Moses b

Mar 7, 2022

My digital issue not solved yet pls solve the issue now and refund my money

Digital gold selling failed - Comment #3968910 - Image #0

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Moses b's [Complaint's author] reply, Mar 8, 2022

Resolve successful thanks

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Again and again transaction seems to be failed for digital gold pls send my money back to my account now enough am I mad or what how many times window seen to be same transaction failed

Komparify customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2022

Komparify Customer Care's response HI Moses, Kindly mail to support[at]komparify[dot]com with the order details so that we can check and help you with that much better. Thanks Team Komparify

Mar 06, 2022

Updated by Moses b Issue not solved yet sir pls do the needful I purchased digital gold on 2/03/2022 it's almost four days from the purchased now pls

Mar 07, 2022

Updated by Moses b Issue not solved yet solve the issue right now enough is enough how many times I try to sell even 4 days already full still my money stuck in your app what the he'll is this

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I have digital gold balance of 0.692grams still available but it doesn't transferred my account yet it shown failed again and again

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Moses b

Mar 3, 2022

Pls solve the issue or send my money back to my account and do the needful

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Komparify Customer Care's response, Mar 4, 2022

Verified Support

HI Moses, Kindly mail to support[at]komparify[dot]com with the order details so that we can check and help you with that much better. Thanks Team Komparify

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I am not able to sell gold from past 2 days as it is reflecting my gold balance and gold sell price as 0. Kindly look into this and resolve asap. I have also attached the screenshot for the same
Order id:[protected],[protected]

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Mar 24, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2022

Komparify Customer Care's response Hope your issue got resolved now. We are on leave for the past 2 days due to the local body election.

Verified Support

Feb 21, 2022

Komparify Customer Care's response Hi,

Gold sales can be processed only after 4 days from the time of gold purchase.
The Minimum amount to sell the gold is Rs 100 for bank transfer. To sell the gold click on the below link
(https://recharge.komparify.com/digital_gold/sell_gold )

Enter either the amount or Gold-in grams (which is available in your digital account balance.)

Thereafter to transfer the amount to the bank account enter the valid bank beneficiary details. It may take 5 to 6 working days to reflect in the bank account.

If still the issue persists kindly mail us with the snapshot of the error so that we can check and help you much better
Thanks
Team Komparify

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Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu, India – 600018

Hello,

I am unable to sell my digital gold of amount 6112rs, whenever i try to sell it shows zero balance of gold in my account which is not true. I have reached their customer care team but no reply arrived. Kindly solve this issue as soon as possible as i am in an urgent need of cash.

Thank you.

Registered email- [protected]@gmail.com

Mar 24, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2022

Komparify Customer Care's response Hi,

Gold sales can be processed only after 4 days from the time of gold purchase.
The Minimum amount to sell the gold is Rs 100 for bank transfer. To sell the gold click on the below link
(https://recharge.komparify.com/digital_gold/sell_gold )

Enter either the amount or Gold-in grams (which is available in your digital account balance.)

Thereafter to transfer the amount to the bank account enter the valid bank beneficiary details. It may take 5 to 6 working days to reflect in the bank account.

If still the issue persists kindly mail us with the snapshot of the error so that we can check and help you much better
Thanks
Team Komparify

Verified Support

Feb 21, 2022

Komparify Customer Care's response Hope your issue got resolved now. We are on leave for the past 2 days due to the local body election.

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Hi I'm amber and 4 days ago i purchased 0.472 gram gold and I'm trying to sell it but its saying 0.00 on my gold when i sell. Help me.
My email is amber.26.[protected]@gmail.com
And registered mobile number is [protected]

+3 photos

Mar 24, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2022

Komparify Customer Care's response Hope your issue got resolved now. We are on leave for the past 2 days due to the local body election.

Verified Support

Feb 21, 2022

Komparify Customer Care's response Hi,

Gold sales can be processed only after 4 days from the time of gold purchase.
The Minimum amount to sell the gold is Rs 100 for bank transfer. To sell the gold click on the below link
(https://recharge.komparify.com/digital_gold/sell_gold )

Enter either the amount or Gold-in grams (which is available in your digital account balance.)

Thereafter to transfer the amount to the bank account enter the valid bank beneficiary details. It may take 5 to 6 working days to reflect in the bank account.

If still the issue persists kindly mail us with the snapshot of the error so that we can check and help you much better
Thanks
Team Komparify

Komparify Complaints & Reviews

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Komparify reviews & complaints page 10

Not able to sell my gold

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Not able to get my refund

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Digital gold sell was failing

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Digital gold sell

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Payout

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I buy gold in komparify app but payment got failed didn't receive refund I'm trying from long time to receive refund

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Issue with selling digital gold

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Gold sell money does credited in my bank

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Gold sell successfully but not credited to bank

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Can't Sell Gold

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Gold bought not reflecting in transaction

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Gold sell

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About gold sell

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My money was not come in my account

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Digital gold selling failed

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Transactions failed again and again

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Transactions failed

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Gold sale issue

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Unable to digital sell gold on komaparify?

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Gold not selling

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