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2.2
Updated: Mar 7, 2024
Complaints 376
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128
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248
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Komparify reviews & complaints page 8

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S
SAJAN GARNAIK
Sep 20, 2022
Jan 10, 2023
This thread was updated on Jan 10, 2023
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Address: At/po-podapada, ps- chhendipada, dist-Angul, state-Odisha, pin-759124

I sell a gold transaction. But I enter the wrong IFSC bank code which is SBIN002042, Originally it is SBIN0002042 . So I want please help me for money back to my account.
+2 photos
Nov 1, 2022
Complaint marked as Resolved 
Komparify customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2022
Komparify Customer Care's response Your order was not processed due to an Invalid IFSC code error. Kindly provide us valid IFSC code to make your transfer successful. Please email us with a valid IFSC code at [protected]@komparify.com with order details to help you better.
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Order I'd.[protected]
Sir the money sent from the sale of my gold has not reached my bank account yet
Please check it and send my money as soon as possible
please send

For refund money. - Comment #4081632 - Image #0
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    S
    Sanjit roy laskar
    from Guwahati, Assam
    Sep 18, 2022
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    Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu, India – 600018
    Website: [email protected]

    I am sanjit I selling my gold komparify will take maximum 3 to 4days to transfer payment into your bank UPI I'd but I have sold my gold at 10september 2022and still my amount not transferred, I have raised complain so many time they did not responce. Selling I'd is[protected]
    +1 photos
    Komparify customer support has been notified about the posted complaint.
    Verified Support
    Sep 19, 2022
    Komparify Customer Care's response     HI Sanjit,

    For the order_id <[protected]> the sale confirmed and the transfer failed. Kindly provide valid another UPI so that we can re-iniate the same. Mail to support[at]komparify[dot]com
    Sep 19, 2022
    Updated by Sanjit roy laskar     Plz pay imiditly my payment My new UPI I'd is [protected]@apl
    View replies
    My new UPI I'd Is -[protected]@apl
    Plz pay imiditly...!
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      I
      itzsanjaychoudhary
      from Chittorgarh, Rajasthan
      Sep 17, 2022
      Resolved
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      Resolved

      10 days ago i sold my digital gold for rs 1481.01 but money not credited to my bank upi My Sell ID is[protected]
      Oct 21, 2022
      Complaint marked as Resolved 
      Komparify customer support has been notified about the posted complaint.
      Verified Support
      Sep 20, 2022
      Komparify Customer Care's response       HI itzsanjay

      For the provided gold order, sale cofimed and the amount was transfered to the provided UPI account and it may take 3 to 4 working days to reflct from date of transaction.
      Date of Transaction - September 19, 2022
      Transaction_id[protected]
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        S
        Syed Talha Aaftab
        Sep 13, 2022
        Resolved
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        Resolved

        Address: No 106 5th cross chikkanna layout P and T Colony Bangalore 560045

        Team,

        I have to get amount in my bank account but amount is not yet credited to my account

        Order number :[protected] and amount is 1888.86 kindly help here im in need of my money.

        Regards,
        Aaftab
        [protected]
        Oct 15, 2022
        Complaint marked as Resolved 
        Komparify customer support has been notified about the posted complaint.
        Verified Support
        Sep 14, 2022
        Komparify Customer Care's response         HI Syed,

        For the provided bank account details the transfer failed. Kindly provide other than [FDRL]bank details to support[at]komparify[dot]com. So that we can check and help you on this much better

        Thanks
        TeamKomparify
        View replies
        Hi

        Please find attached bank account details below

        Account holder name : Aamina Zeba
        Bank name : NiyoX
        Bank Account Number:[protected]
        IFSC Code: ESFB0003005

        Please refund the amount as soon as possible

        Regards,
        Aaftab
        [protected]
        Reply
        Syed Aaftab's reply, Sep 20, 2022
        Team,

        Is there any update?

        i have been waiting for long time please credit back amount i need refund on immediate basis try to understand please
        Hi team

        This is seriously so pathetic to see you people can’t refund my money for which I have file FIR on your company name very soon you will get notice.

        Thanks
        Aaftab
        [protected]
        Reply
        You ### when you will refund my amount
        Reply
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          K
          Kshitij Khemani
          Sep 9, 2022
          Resolved
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          Resolved

          I have sold my 0.39 gms of gold against which the amount is not been credited.

          Registered Number - [protected]

          Order Number[protected]
          Oct 17, 2022
          Complaint marked as Resolved 
          Komparify customer support has been notified about the posted complaint.
          Verified Support
          Sep 11, 2022
          Komparify Customer Care's response           HI Kshitij,

          For the provided sale gold order, the gold was confirmed and iniatiated the amount to the paytm account on 9th Sep 2022. paytm order_id <[protected]> transaction_id <[protected]> date of Transfer<10 Sep 2022, 02:40 AM>. If stil the amount not recieved kindly mail to support[at]komparify[dot]com
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            U
            User369
            Sep 5, 2022
            Resolved
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            Resolved

            I sold 1.35 grams of digital gold

            Komparify took additional charges of 69.67 rupees for Paytm wallet transfer for my settlement of digital gold order[protected]

            Komparify didn't transfer amount of Rs. 6897.13 into my Paytm wallet [protected]

            Shall i file a complaint to RBI or cyber crime cell. I am not going to leave and forget my money
            Sep 7, 2022
            Complaint marked as Resolved 
            I have received my outstanding payment
            Komparify customer support has been notified about the posted complaint.
            Verified Support
            Sep 06, 2022
            Komparify Customer Care's response             Hi SIr

            As you had provided the UPI_id earlier so we cannot change the UPI mode. Kindly provide the valid UPI id to support[at]komparify[dot]com. The earlier which you had provided Paytm UPI failed due to (You cannot add this amount as you will exceed wallet credit limit. Please try with a lower amount) Thanks Team Komparify
            Sep 07, 2022
            Updated by User369             Thanks. I have received my payment after so many days now
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              A
              Abhi0643
              from BEHROR, Rajasthan
              Aug 31, 2022
              Resolved
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              Address: Behror

              I transfer my gold sale amount of 460 rs on 26 augst 2022 sale was confirmed but i havent recieved the amount yet.when i mail them they said only one thing it will take 3-4 working days but 6 days completed and Havent recieved the amount please help..
              +1 photos
              Sep 2, 2022
              Complaint marked as Resolved 
              Payout recieved. Thanks for support and help
              Komparify customer support has been notified about the posted complaint.
              Verified Support
              Sep 02, 2022
              Komparify Customer Care's response               HI Abhi,
              For the provided gold sell order, we had iniated the gold transfer to the provided UPI on 2ndSept2022 and it may take 3 to 4 working days to reflect on the account . UPI_Ttransaction_id <[protected]> Thanks Team Komparify
              Sep 02, 2022
              Updated by Abhi0643               Recieved.thanks
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                M
                Mangesh Shejul
                from Aurangabad, Uttar Pradesh
                Aug 26, 2022
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                Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu, India – 600018

                I want to sell gold immediately but app saying that you can't sell gold immediately but i want to sell gold immediately please note that and solve it.
                Komparify customer support has been notified about the posted complaint.
                Aug 26, 2022
                Updated by Mangesh Shejul                 Not solved yet still waiting please note this and solve this...
                View replies
                HI Mangesh

                Kindly mail to support[at]komparify[dot]com with the order_id so that we can check and help you on that much better
                Thanks
                Team Komparify
                Reply
                Mangesh Shejul's [Complaint's author] reply, Aug 26, 2022
                Gmail showing This invalid email so can't reach the your team This is my order I'd - 6641377888800 please solve here.. hope I'll get my solution.
                This the screenshot of the problem and one more thing showing false gold rate price gold price going up from I buy gold but in this app my amount decreasing time bye time... I buy gold for Rs1037 0.188g and immediately after buying gold it's shows 965 and it's still decreasing even after gold is going up treand after I buy so please solve this problem Or it's scam or something like that .. hope you'll provide solution as soon as possible.
                Thank you.

                I purchased gold on this app but I'm not able to sell gold now - Comment #4042302 - Image #0
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                  A
                  Aravind Chinnasamy
                  Aug 24, 2022
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                  I tried buying Myntra voucher using Amazon pay balance but not received the Myntra voucher yet .

                  I got my balance deducted from my Amazon pay balance. Please refund or provide the voucher
                  Komparify customer support has been notified about the posted complaint.
                  View replies
                  HI Aravind,

                  Kindly mail to support[at]komparify[dot]com with the order details so that we can check and help you with that much better Thanks Team Komparify
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                    S
                    Shubhamvadhera
                    from Fazilka, Punjab
                    Aug 23, 2022
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                    Can, t see my gold 😔 or i try to sell but fail show zero balance help me 9000 rs in danger
                    Komparify customer support has been notified about the posted complaint.
                    View replies
                    HI Sir

                    Kindly mail to support[at]komparify[dot]com with your account details or gold order_id so that we can check and help you with that much better Thanks Team Komparify
                    Reply
                    He ask me mobile number or ide of komparify but still no response
                    Reply
                    Or still my account show disable
                    Reply
                    Komparify Customer Care's response, Aug 25, 2022
                    Verified Support
                    HI Shubavam

                    Could you please share the komparify account email_id so that we can help you with t
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                      K
                      kartik yadav25
                      Aug 21, 2022
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                      Website: www.komparify.com

                      I made a transaction and it was interrupted
                      they disabled my account
                      [protected]@gmail.com
                      Komparify customer support has been notified about the posted complaint.
                      View replies
                      HI Kindly mail to support[at]komparify[dot]com so that we can help you with that much better
                      Thanks
                      Team Komparify
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                        V
                        Vikas597
                        from Chennai, Tamil Nadu
                        Aug 21, 2022
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                        I have sell my gold at 20 aug 2022 and still my amount not transferred, I have raised complaint so many times but no response from komparify...
                        Komparify customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 22, 2022
                        Komparify Customer Care's response                         HI
                        The Gold sale was completed successfully. A refund or reversal is not possible if the gold sale happened, The bank transfer might get failure due to the listed one (Currently, we are facing some technical issues on -All branches having same IFSC code like Paytm / Airtel Bank transfer / jio bank / postal bank/ small finance bank) or due to invalid beneficiary details.So kindly mail to support[at]kompatify[dot]com with valid bank details sothat we can check and do a bank transfer. It may take 5 to 6 working days to reflect in the bank account.
                        Aug 22, 2022
                        Updated by Vikas597                         I have already mailed to komparify support with another bank details. Kindly check and resolve it. Thank you
                        Aug 25, 2022
                        Updated by Vikas597                         Thanks for solving 🤗
                        View replies
                        HI Vikas

                        Kindly mail with the sell gold orders id to support[at]komparify[dot]com. So that we can check and help you on that much better

                        Thanks
                        Team Komparify
                        Reply
                        I already mailed you lot of times. Please check
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                          R
                          Raviteja56
                          Aug 20, 2022
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                          I sold gold on komparify app 11th August but amount not credited in my bank account they said amount will be credited in 3 days but it has been 10 days still money not credited in my bank account
                          +1 photos
                          Komparify customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 22, 2022
                          Komparify Customer Care's response                           HI
                          The Gold sale was completed successfully. A refund or reversal is not possible if the gold sale happened, The bank transfer might get failure due to the listed one (Currently, we are facing some technical issues on -All branches having same IFSC code like Paytm / Airtel Bank transfer / jio bank / postal bank/ small finance bank / FDRL bank) or due to invalid beneficiary details.So kindly mail to support[at]kompatify[dot]com with valid bank details sothat we can check and do a bank transfer. It may take 5 to 6 working days to reflect in the bank account.
                          Aug 22, 2022
                          Updated by Raviteja56                           Can I send other person bank details like my parents bank account number
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                            Y
                            Yatender chaudhary
                            Aug 18, 2022
                            Resolved
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                            Resolved

                            After selling my gold komparify will take max. 3-4 days to transfer payment into your upi id but I have sold my gold at 3 aug 2022 and still my amount not transferred, I have raised complaint so many times but no response from komparify.
                            Aug 18, 2022
                            Complaint marked as Resolved 
                            There is no action taken yet by company. I don’t receive any email or any phone
                            Komparify customer support has been notified about the posted complaint.
                            Aug 18, 2022
                            Updated by Yatender chaudhary                             It’s not resolved yet so why it’s showing as a resolved
                            Verified Support
                            Aug 19, 2022
                            Komparify Customer Care's response                             HI Yatender,

                            For the provided gold sell order_id<[protected]> the sale confirmed and the transfer inititated on 19th August2022 to the provided UPI_Id it may take 3 to 4 working days to reflect on the account. If the amount not received after 5 days kindly mail to support[at]komparify[dot]com thanks
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                              S
                              Shama Jindal
                              Aug 16, 2022
                              Resolved
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                              Resolved

                              I have tried to sell the safe gold
                              But it is showing transaction to be failed again and again
                              My funds have not been transferred into my account
                              It have gone 4 days
                              +1 photos
                              Sep 16, 2022
                              Complaint marked as Resolved 
                              Komparify customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 16, 2022
                              Komparify Customer Care's response                               The above error occurs when the conversion between grams and rupees is not as per the agreed calculation. So kindly retry with the lesser grams which is available in your digital gold wallet.Kindly retry as Two Transactions.
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                                D
                                Dharmesh Dxit
                                Aug 15, 2022
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                                Sir

                                I have sell gold 11 Aug. 2022 at 7:53PM order successfully 1.002 gram gold sell for 5216.42₹.
                                Order id:[protected] but Money not reflect in my account pls check and process immediately
                                +1 photos
                                Komparify customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 16, 2022
                                Komparify Customer Care's response                                 HI Dharmesh, For the following id, we see that the transaction has failed and you had provided only SBI account number. Kindly provide IFSC Code so that we can check and re-iniate the same. Provide these details to support[at]komparify[dot]com
                                Aug 17, 2022
                                Updated by Dharmesh Dxit                                 My SBI IFSC code :- sbin0011223
                                View replies
                                You have tell me change account provide I will provide

                                But if you need sbi ifsc code so sbi ifsc code is sbin0011223
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                                  D
                                  Dharmesh Dxit
                                  Aug 15, 2022
                                  Resolved
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                                  Resolved

                                  Website: komparify.com

                                  I have gold sell 11 Aug. 2022 but not reflect mony in my account 4 day ago pls check and process my order id[protected]

                                  My account mail:- [protected]@gmail.com
                                  +1 photos
                                  Aug 15, 2022
                                  Complaint marked as Resolved 
                                  My mail id:- [email protected] Mobile.no.:- 9451694383
                                  Komparify customer support has been notified about the posted complaint.
                                  Aug 15, 2022
                                  Updated by Dharmesh Dxit                                   No raise my complaint pls check and process
                                  View replies
                                  HI Dharmesh, For the following id, we see that the transaction has failed and you had provided only SBI account number. Kindly provide IFSC Code so that we can check and re-iniate the same. Provide these details to support[at]komparify[dot]com
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                                    Rajesh710
                                    Aug 9, 2022
                                    Resolved
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                                    Resolved

                                    Address: [email protected]

                                    Komaprify promise 3 days upto can take it to my bank account credit but still 8 days gone not recieved in my account
                                    +1 photos
                                    Sep 13, 2022
                                    Complaint marked as Resolved 
                                    Komparify customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 09, 2022
                                    Komparify Customer Care's response                                     HI Rajesh, For the given order was tried bu the gold order was not confirmed, Later the gold was conirmed and iniated to sell. <[protected]> and <[protected]> And it may take 3 to 4 working days to reflect on the provided account.
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                                      M
                                      Mukesh Kummar
                                      Aug 3, 2022
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                                      Address: NEW AMRITSAR COLONY OPP

                                      Sir i have been sell my gold on komipfy but due my low transactin limit i have no receive my money please send me my mony on my this number [protected] and my register number is [protected] and my order no is order#[protected]
                                      Komparify customer support has been notified about the posted complaint.
                                      View replies
                                      HI Mukesh,

                                      Kindly mail to support[at]komparify[dot]com with gold order details so that we can check and help you on that much better Thanks Team Komparify
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                                        A
                                        amol sutar 9999.
                                        Aug 1, 2022
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                                        Sell my gold after 96 hrs yesterday 10 18 pm or 10 24 pm I divided the gold sale into two parts but till now money is not credit..
                                        Komparify customer support has been notified about the posted complaint.
                                        Aug 01, 2022
                                        Updated by amol sutar 9999.                                         Digital Gold Sell Order[protected] for amount 1405.12 has been executed succesfully.

                                        Bank Transfers status pending
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