Komparify Complaints & Reviews

Address: pune

Website: www.komparify.com

I was purchased digital gold on komparify
i was sell digital gold on komparify(Order[protected] and provided my UPI ID details but amount transfer to UPI ID has failed and i received email from komparify
And As per komparify instruction I'm provide all necessary details so many time but not getting any response from komparify so plz let me know at last
witch details i provide them is it correct or not and what happen about my amount

Sep 1, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2022

Komparify Customer Care's response Hi Yuvraj, The gold amount was initiated and it may take 3 to 4 working days to reflect on the bank account.
Thanks Team Komparify

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A

amol sutar 9999.

Aug 1, 2022

sell my gold after 96 hrs yesterday 10 18 pm or 10 24 pm I divided the gold sale into two parts but till now money is not credit..

Payment not received and not getting any response from komparify - Comment #4030647 - Image #0

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Address: Shamirpet

Website: Invalid UPI adress saying

Invalid UPI adress saying

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Komparify Customer Care

from Chennai, Tamil Nadu

Aug 1, 2022

Verified Support

HI Bdjssavac, Kindly mail to support[at]komparify[dot]com with gold sale order_id so that we can check and help you with that much better.

Thanks Team Komparify

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Address: Kazi saray harahua Varanasi

Website: Komparify

Safe gold Buy 0.089 gold but sell 96 house 5 day ho Gaya but do not my gold balance and sell

+2 photos

Sep 6, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2022

Komparify Customer Care's response HI Shiva,
The gold purhcase order_id <[protected]> and the gold sale was iniatiated on July 31 to the paytm account and the transaction_id <[protected]> for the gold sell order_id <[protected]>. If you have any issue kindly mail to support[at]komparify[dot]com

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Gold sell
For gold sell payment transaction
Pending last 6 days
Please resolve problems

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My order id[protected]
I was purchased digital gold on komparify
And after 5 daya i was sell digital gold on komparify and provided my bank account details but amount transfer to my bank account has failed and i have received email
So i have provided new bank account details multiple times
But i didn't receive any response from your end

Komparify customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2022

Komparify Customer Care's response Hi Hafeez,
The providec bank account is not matching with the valid account, Showing invalid IFSC account. KIndly provide valid bank details. So that we can re-iniate the bank transfer. Thanks Team Komparify

Jul 29, 2022

Updated by hafeez833 I have already shared my new bank account details
Of SBI Bank
Kindly transfer to my new bank account

Jul 30, 2022

Updated by hafeez833 What happen why are you ignoring me

Verified Support

Aug 01, 2022

Komparify Customer Care's response Hi Hafeez,
The providec bank account is not matching with the valid account, Showing invalid IFSC account. KIndly provide valid bank details. So that we can re-iniate the bank transfer. kindly mail to support[at]komparify[dot]com. Thanks Team Komparify

Aug 02, 2022

Updated by hafeez833 i have shared correct bank account details with passbook attached
I Have Provided 4 Bank Accounts
but you are saying invalid IFSC with all bank accounts
so its error from your side so
Kindly refund me my money to source account
or transfer to my bank account ASAP

Aug 03, 2022

Updated by hafeez833 Don't ignore me

Aug 09, 2022

Updated by hafeez833 Type of Sale ID Grams Amount Transfer Amount Type of Transfer Extra Info Status Date
Sell Gold [protected] 0.076 383.35 380.99 IMPS / Funds Transfer Account: [protected]
IFSC: HDFC0008867 10 - Transaction Pending. Please wait. [protected]:03

Waiting since 23 july
refund me my money right now

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My name is Shubham Inwati and Registered Mobile number on komparify is [protected], I had sold gold on whose amount is not credited to my account yet, my Order Id is[protected] on[protected] at 11:50Am, I have entered all correct details while I filled my account details, I had mail them all problem of this but not resolution, I am send another mail also
If any problem with my bank details I am provided them my another Bank Account detail
Account name - Shubham Inwati
Bank Number - [protected]
Bank Name - STATE BANK OF INDIA
IFSC Code - SBIN0000348
Branch Name - Chhindwara
Account Type- Saving Account

Please consumer complaints team help me

+1 photos

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Komparify Customer Care

from Chennai, Tamil Nadu

Jul 25, 2022

Verified Support

HI
For the provided order details amount was iniated to the provided bank account. and it may take 3 to 4 working days to reflect on the bank account. Thanks Team Komparify

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I'm unable to sell the gold, when I'm selling the each time the transaction fails it's been 1 day still the same it always failing I'm unable to do anything i sent mails but there is no reply please resolve the issue.

+4 photos

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Verified Support

Jul 15, 2022

Komparify Customer Care's response Hi Sir

The above error occurs when the conversion between grams and rupees is not as per the agreed calculation. So kindly retry with the lesser grams which is available in your digital gold wallet.

Kindly retry as Two Transactions.

Thanks
Team Komparify

Jul 15, 2022

Updated by Vishalt085 Sir i have enter the same value that i hold in my gold wallet .

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Vishalt085

from New Delhi, Delhi

Jul 15, 2022

Sir i want to sell my full gold which i have own why should i enter less .

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I sold my gold but due to invalid upi address the transaction is failed but i didn't received my gold yet
Order id :[protected]
Mail: harishrubens.[protected]@gmail.com
Number: [protected]

+2 photos

Aug 14, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Komparify Customer Care's response HI Harishruben,

For the provided sell gold order_id, we had iniated to amount, but the transfer was failed, So kindly provide valid UPI to support[at]komparify[dot]com. So that we can re-iniate the same, Thanks Team Komparify

Jul 14, 2022

Updated by Harishrubens Valid upi id : harishrubens.[protected]@gokhdfcbank

Verified Support

Jul 14, 2022

Komparify Customer Care's response HI Sir

Kindly provide valid UPI_id <harishrubens.[protected]@gokhdfcbank>

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Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu, India – 600018

Hello Everyone,
Myself Ashutosh Nayak. My complaint is regarding the refund request as I want to do a simple recharge for my sim card as I am using airtel sim but by mistakenly I choosed jio from the option of service provider because I was hurrying up for somewhere. So, as per my mobile number service provider is airtel not jio but unexpectedly it shows a message success and withdrawn the money also and didn't showed any issue or recharge failure or etc...
I tried to get contacted with the customer support but there is no reply till now from their side and I have also mailed a couple of time but no reply and now just I'm waiting for any support or else I'm thinking to file a legal case about it because it's about ₹1199 + Some types of charges = ₹1, 217. So, beware of such types of mistakes and do any of your payments with precautions & never trust any third party application.
Thank you

+4 photos

Aug 16, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Jul 12, 2022

Updated by AshuNyk Got an update after a while...

Verified Support

Jul 13, 2022

Komparify Customer Care's response HI Ashnunyk,

Thanks for the update, If you nay more assistance kindly mail to support[at]komparify[dot]com.

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I am trying to sell my digital gold but the orders to sell gold many times but each time it has failed. I want to sell all the gold in my gold account. I also tried to sell from SafeGold's official website but it was not possible. I attached a screenshot of the komparify account and failed order email confirmation.

Please take necessary action for this transaction.

+2 photos

Aug 14, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Komparify Customer Care's response Hi Sir

For the following gold order_id <[protected]> the gold sell was not confirmed, later you had retried for the gold which is available in your gold wallet and the sale was also confirmed and the settlement was also initiated to the provided account successfully.

For the following order_id <[protected]>

Thanks
Team Komparify

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I wanted to purchase gift voucher and used my Amazon pay balance money but money got deducted from Amazon pay balance and added to recharge points of komparify but still i couldn't buy anything there so i need my money back to my original payment source

Aug 12, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Komparify Customer Care's response Hi, KIndly raise a request to support[at]komparify[dot]com from the valid komparify account on which the transaction has happened.

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They have many platforms in there aap if we can buy digital gold by this aap it done easily but after that if we need to sell it.but after we sell gold money was not received in bank account and not refunded to komparify recharge point..
I request to you please ban this aap otherwise many people lose their money

+1 photos

Aug 12, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Jul 08, 2022

Updated by Utsav2244 [protected] this is my order I'd
Account no -[protected]
Ifsc-kkbk0005203
Refund my money otherwise I sure application ban karwa ke manunga

Verified Support

Jul 08, 2022

Komparify Customer Care's response Hi Utsav, This bank transfer failed due to an invalid bank which is not acceptable from our bank end and the snapshot was also taken at that time. Kindly check now the transfer was confirmed to the provided bank account. And it may take 3 to 4 working days to reflect on the bank account. If still the issue is not resolved after 4 days kindly email to support[at]komparify[dot]com. Thanks, Team Komparify

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praveen kumar st

Jul 10, 2022

Hi I purchased gold 4 days back but now if I create a request for sell order its getting failed I dont the reason please look in to it

They doing fraud by this application - Comment #4019968 - Image #0

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I bought gold from your site worth rs 791 but iam unable to sell it each time i try it shows failed and only failed please help me sell my gold, my registered number is [protected]

Aug 6, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Komparify Customer Care's response Hi Sir

For the provided sell order the gold is initiated if the account is valid the amount will be reflected to the provided account in 3 to 4 working days Thanks Team Komparify

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Address: Baharagora

Website: Komparify.com

Komparify has not sold my gold yet, since 6 days I am checking everyday but till now I have not given money in my upi. If I do not get money till tomorrow, I will delete this app. There is a limit to wait, it is going to be 8 days, for the above sold one has to wait for 3 days. i hate

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Komparify Customer Care

Jul 4, 2022

Verified Support

Hi Subhapain, Kindly mail to support[at]kompariy[dot]com, with the sell gold order_id so that we can check and help you on that much better. Thanks, Team Kompariy

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Address: Banglore

Dear sir /madem, i received email from ur side saying that my gold sell transaction get failed.my order no is #[protected].i forwarding u account no as per ur request.(Icici bank account no[protected] IFSC code ICIC0000158 UPI id [protected]@dbs).i kindly request you pls look into it and do the needful ASAP thanks (i mail them twice but no reply or send money to account.pls return my money or i will complain to consumer court.) My mobile number is [protected].

+1 photos

Aug 8, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

Komparify Customer Care's response HI Afreen, To the provided sell order_id the gold was initiated and it may take 3 to 4 working days to reflect on the provided UPI account. If not received within 3 to 4 days kindly mail to support[at]komparify[dot]com with the order details along with the bank statement we can escalate the same Thanks Team Komparify

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I sold my gold on 30th 2022 but yet I've not received any payment I've made multiple mails but n oh t even getting any response.

+1 photos

Aug 8, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

Komparify Customer Care's response Hi pradeep, Kindly share your order details with the valid bank account to support[at]kompariy[dot]com with the other than paytm bank account. so that we can re-initiate the same Thanks Team Komparify

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I buyed 500rs worth of digital gold in this komoarify app through Amazon pay and I waited for 4 days for the withdrawal and now it shows my gold wallet as empty and there is no chance for withdrawal and i lost my 500rs worth digital gold so I want my 500rs back as refund.

Mail: harishrubens.[protected]@gmail.com
Number: [protected]
Komoarify mail id : [protected]@komparify.com

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Komparify Customer Care

Jun 30, 2022

Verified Support

HI Harishrubens

Kindly mail to support[at]komparify[dot]com with the order details so that we can check and help you with that much better.

Thanks
Team Komparify

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Gold unable to soldafter 4 days

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Komparify Customer Care

Jun 30, 2022

Verified Support

Hi Jyoti

Kindly mail to support[at]komparify[dot]com with the order details so that we can check and help you with that much better.

Thanks
Team Komparify

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I sold gold but money not eecived

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Komparify Customer Care

Jun 30, 2022

Verified Support

Hi Jyoti

Kindly mail to support[at]komparify[dot]com with the order details so that we can check and help you with that much better.

Thanks
Team Komparify

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Address: 10851 House no New subhash nagar ludhiana near bawa medical

I sell my gold after 96 hrs yesterday 10 18 pm or 10 24 pm I divided the gold sale into two parts but till now money is not credit..

Jul 31, 2022

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2022

Komparify Customer Care's response HI Nishu

The bank transfer was already initiated to the provided bank account IFSC Code <AIRP0000001> it may take 3 to 4 working days to reflect on the bank account. Thanks
Team Komparify

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Komparify Customer Care

from Chennai, Tamil Nadu

Jun 29, 2022

Verified Support

HI Nishu,

Kindly mail to support[at]komparify.com with the order details so that we can check and help you with that much better

Thanks
Team Komparify

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A

amol sutar 9999.

Jul 30, 2022

Payment not received
For gold sell

Komparify Complaints & Reviews

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Komparify reviews & complaints page 9

Payment not received and not getting any response from komparify

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Gold sale was successful but not got my money

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Gold sell balance

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Payment status pending

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Money not received they are ignoring

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Digital Sold gold money is not receive yet

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I'm unable to sell my gold it always show transaction failed

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Transfer failure

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Fraudulent payment and didn't get any update/ refund from their side

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Digital gold wasn't selling

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Need my money back to original payment source

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They doing fraud by this application

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Unable to sell my gold

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Gold sell is too late

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Company not returning my hard earned money of 1240rs that is surepoints of 23700.

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Cash not received

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Digital gold wallet

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I sold gold but money not received

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I sold gold buy money not received

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Gold sale money is not credit

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