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2.2
Updated: Mar 7, 2024
Complaints 376
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128
Unresolved
248
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Komparify reviews & complaints page 2

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M
Manasr049
Jun 15, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
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I have successfully sell the gold but amount not credited into my account.
I have already reply to the email about updated bank and paytm details.
But amount still not credited into my account.
I request you to please resolve my issue.
I really need the money medical emergency. Please help me.
My transaction details[protected]
Date and time[protected]:41
Please resolve my issue.
+1 photos
Jun 17, 2023
Complaint marked as Resolved 
I have received my money on next day. Very good service by Komparify
Komparify customer support has been notified about the posted complaint.
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Sorry for the inconvenience, contact [protected]@komparify.com for your queries and issues. It will be prioritized and resolved at the earliest.

Thank You.
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    P
    Pratick01
    from Nagpur, Maharashtra
    Jun 14, 2023
    Jun 17, 2023
    This thread was updated on Jun 17, 2023
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    Resolved

    Address: Nagpur

    I sold gold on komaprify, but due to mistake in my paytm wallet number money transfer is pending. Although sell order has been executed.
    I have emailed them for more that 10 times, but they are not replying. They haven’t mention time span for reply on email as well. It is now one week.
    I will wait for 15 to 20 days surely take necessary legal action.
    My mistake is only I added +91 before my paytm wallet number.
    Jun 14, 2023
    Complaint marked as Resolved 
    Got my issue resolved within 2 hours thankyou.
    Komparify customer support has been notified about the posted complaint.
    View replies
    Hi,

    Sorry for the inconvenience, kindly contact [protected]@komparify.com with valid details and it will resolved at the earliest possible.

    Thank You.
    Reply
    have you received your money,
    My money is also pending from 3 days
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      A
      Alok2205
      from Ujjain, Madhya Pradesh
      Jun 11, 2023
      Jun 14, 2023
      This thread was updated on Jun 14, 2023
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      Komparify se gold buy kiya tha payment Amazon wallet se kiya tha but Amazon wallet se payment susses ho gaya lekin komparify per transaction failed dekha raha hai
      Please help refund
      Komparify order id[protected]
      Amazon order id- P[protected]

      Alok hanotiya
      [protected]@gmail.com
      Komparify customer support has been notified about the posted complaint.
      View replies
      Hi,

      Sorry for the inconvenience, kindly contact [protected]@komparify.com with the transaction details and our team will prioritize your case.

      Thanks,
      Team Komparify.
      Reply
      Those who are facing this type of issue and related one, post your complain here. I got email from Komparify within 3 hrs after posting complain here.
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        N
        Neeraj2024
        Jun 8, 2023
        Jun 9, 2023
        This thread was updated on Jun 9, 2023
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        Hi, I sold my gold in komparify Order ID :[protected] but I got a mail from them like bank details are incorrect. I have given my paytm bank details which are 100% correct but they said they were incorrect. So i mailed and contacted them with my other bank details but no reply from them. Only thing I am getting is a mail that the transfer has failed. They neither not responding with my bank details. I didn't getting any reply from them. Please have a look my issue. Please transfer my money to given bank account either Paytm Payments Bank or ICICI Bank.
        Komparify customer support has been notified about the posted complaint.
        View replies
        Hi,

        Sorry for the inconvenience, kindly contact [protected]@komparify.com with valid bank details for transfer.

        Thanks,
        Team Komparify.
        Reply
        Pratick01's reply, Jun 14, 2023
        I have already mailed you for my problem but you were not replying to my emails how much time you take to reply an email?
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          A
          Ajmatara mondal
          from Kolkata, West Bengal
          Jun 7, 2023
          Jun 8, 2023
          This thread was updated on Jun 8, 2023
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          Address: West Bengal kolkata new town

          [protected]@gmail.com
          Not open my komparify Account
          My komparify Account disabled please help Sir
          Komparify customer support has been notified about the posted complaint.
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          Hi,

          Sorry for the inconvenience, you can contact [protected]@komparify.com regarding your queries and assistance.

          Thanks,
          Team Komparify.
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            D
            dipuredkar0
            from Thane, Maharashtra
            May 19, 2023
            May 19, 2023
            This thread was updated on May 19, 2023
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            Hi, my name is Dipesh. I selled my gold in komparify Order ID :[protected] &[protected] but I got a mail from them like bank details are incorrect. I have given my paytm bank details which are 100% correct but they said they were incorrect. So i mailed and contacted them with my other bank details but no reply from them i waited 2days still no reply from them. I need to get Rs 929 from them. They neither not responding with my bank details nor refunding by gold back. I didn't getting any reply from them. Please have a look my issue. Please transfer my money to newly given Axis bank account.
            +3 photos
            Komparify customer support has been notified about the posted complaint.
            View replies
            Hi,

            Sorry for the inconvenience, request to contact [protected]@komparify.com with valid bank details for transfer.

            Thanks,
            Team Komparify.
            Reply
            Hi,

            Sorry for the inconvenience, request to contact [protected]@komparify.com with valid bank details for transfer.

            Thanks,
            Team Komparify.
            Reply
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              S
              SaiHemanth Katta
              May 16, 2023
              May 16, 2023
              This thread was updated on May 16, 2023
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              Resolved

              Order ID :[protected]
              Still no reply from komparify. If the transaction failed why don't you refund my 0.8grms gold back. So that I can transfer my money via Paytm wallet. Other payments options are worst. Worst costomer support. Give my gold back.
              +2 photos
              May 16, 2023
              Complaint marked as Resolved 
              Komparify customer support has been notified about the posted complaint.
              View replies
              Hi,

              You can contact [protected]@komparify.com with valid bank details for your queries.

              Thanks,
              Team Komparify.
              Reply
              Manasr049's reply, Jun 17, 2023
              Please check my details, need the money very urgent.
              email id - [email protected]
              Phone number - 9931071110
              I have sell the gold but amount not received into my account.
              Please solve it.
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                S
                SaiHemanth Katta
                May 15, 2023
                May 16, 2023
                This thread was updated on May 16, 2023
                Resolved
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                Hi, my name is hemanth. I selled my gold in komparify Order ID :[protected] but I got a mail from them like bank details are incorrect. I have given my paytm bank details which are 100% correct but they said they were incorrect. So i mailed and contacted them with my other bank details but no reply from them i waited 2days still no reply from them. I need to get Rs 4801 from them. They neither not responding with my bank details nor refunding by gold back. I didn't getting any reply from them. Please have a look my issue. Please refund my gold back or transfer my money to newly given kotak mahindra bank account.
                +3 photos
                May 16, 2023
                Complaint marked as Resolved 
                Komparify customer support has been notified about the posted complaint.
                View replies
                Hi,

                Sorry for the inconvenience, request to contact [protected]@komparify.com with valid bank details for transfer.

                Thanks,
                Team Komparify.
                Reply
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                  T
                  TammyTammy54
                  May 10, 2023
                  May 15, 2023
                  This thread was updated on May 15, 2023
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                  I used this site as it was approved by Amazon. After Paying Airtel Bill using amazon Pay Balance. It showed Transaction failed. and no refund back in my amazon Pay Balance..Nor any support on Komparify website.
                  Komparify customer support has been notified about the posted complaint.
                  View replies
                  Hi,

                  We are unable to trace the transaction details, Please email us at [protected]@komparify.com with the Komparify order ID / regarding your issue so that we can check and help you better.

                  Thanks,
                  Team Komparify.
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                    G
                    Ganesh72075
                    May 8, 2023
                    May 18, 2023
                    This thread was updated on May 18, 2023
                    Resolved
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                    Resolved

                    Hi,
                    I'm unable to sell the gold I tried my times ibut I'm getting failed message to my inbox I kindly request you to solve problem as soon as possible.
                    +1 photos
                    May 9, 2023
                    Complaint marked as Resolved 
                    Received
                    Komparify customer support has been notified about the posted complaint.
                    View replies
                    Hi,

                    You can contact [protected]@komparify.com for any queries.

                    Thanks,
                    Team Komparify.
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                      M
                      meharban@1234
                      from Ujjain, Madhya Pradesh
                      May 5, 2023
                      Jun 17, 2023
                      This thread was updated on Jun 17, 2023
                      Resolved
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                      Resolved

                      Sar maine 30/04/2023 ko digitalgold ko sell Kiya magar paise Bank me Abhi Tak prapt Nahi huaa hai sar kripya jald se jald bhejne ki kripa Karen or 6 din ho gaya hai or order ID[protected] he
                      +3 photos
                      May 6, 2023
                      Complaint marked as Resolved 
                      Mene komparfy me shikayat ki thi Magar koi shikayat Ka niraakaran Nahin hua hua Hai Maine Jo Sona becha uska Paisa Abhi Tak prapt Nahin hua 3905 rupaye he order ID 6894-14243-6700 ka becha dha
                      Komparify customer support has been notified about the posted complaint.
                      View replies
                      have you received your money.
                      My money is still pending from last 3 days.
                      I have a medical emergency. I really need money.
                      Please share details with me, how will you get your money.
                      Whatsapp no. [protected]
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                        P
                        Papai Biswas
                        May 5, 2023
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                        Address: Komparify app

                        I sold digital gold on komparify and after selling i got a mail saying that transaction got failed due to invalid bank details but i had selected paytm wallet as MONEY to be credited in but still don't got my money and after this i have sent them mails but got no reply from there side my order id is[protected]
                        Please give my money
                        my mail Id is [protected]@gmail.com
                        +2 photos
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                          S
                          Smart loots Telugu
                          May 4, 2023
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                          Address: Komparify app

                          In the above screenshots payments of, gold sell money not received
                          I given details are correct but that Komparify app doesn't initiate mypayment
                          +2 photos
                          Komparify customer support has been notified about the posted complaint.
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                            R
                            R Sanjeevamma
                            May 4, 2023
                            Resolved
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                            Resolved

                            I'm sold my gold, but it is saying that transaction failed and it is asking that to provide another account number I'm provide new one but also it is not credited in my account
                            I'd no :[protected]
                            +3 photos
                            May 6, 2023
                            Complaint marked as Resolved 
                            Very thankful to support team to doing my problem solved. Thank you komparify and team
                            Komparify customer support has been notified about the posted complaint.
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                              S
                              Surya setti
                              May 4, 2023
                              May 7, 2023
                              This thread was updated on May 7, 2023
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                              Resolved

                              The transaction was failed, and i cannot see any refund to my digital gold account.
                              +1 photos
                              May 10, 2023
                              Complaint marked as Resolved 
                              Komparify customer support has been notified about the posted complaint.
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                              You guys told me to wait for 48 hrs and after waiting 48hrs i still have not yet recieved my money.
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                                R
                                R Sanjeevamma
                                May 4, 2023
                                Resolved
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                                Resolved

                                Hi. I'm sold gold in Komparify account on 3rd may but it's is saying transaction has been failed but gold is not came in Komparify account and also not came in bank account
                                +3 photos
                                May 6, 2023
                                Complaint marked as Resolved 
                                Thanks for support team and komparify
                                Komparify customer support has been notified about the posted complaint.
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                                  A
                                  all indian vines
                                  from Srinagar, Jammu and Kashmir
                                  May 3, 2023
                                  Resolved
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                                  Resolved

                                  I sold digital gold on komparify and after selling i got a mail saying that transaction got failed due to invalid bank details but i had selected paytm wallet as MONEY to be credited in but still don't got my money and after this i have sent them mails but got no reply from there side my order id is[protected] please refund my money my email is [protected]@gmail.com
                                  +2 photos
                                  May 10, 2023
                                  Complaint marked as Resolved 
                                  Got my money
                                  Komparify customer support has been notified about the posted complaint.
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                                    A
                                    all indian vines
                                    from Srinagar, Jammu and Kashmir
                                    May 3, 2023
                                    Resolved
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                                    Resolved

                                    Address: Chennai

                                    I sold my gold worth ruppes 800 but after selling it i got a mail from komparify saying that transaction got failed due to wrong bank details but i had selected paytm wallet as to receive money after selling my gold but never received my money so i sent them many mails about this issue but go no reply from there side my order is[protected] so i have bo hope that they will refund my money but lets see
                                    +1 photos
                                    May 10, 2023
                                    Complaint marked as Resolved 
                                    Got my money
                                    Komparify customer support has been notified about the posted complaint.
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                                      H
                                      Hafizurrahman
                                      from Varanasi, Uttar Pradesh
                                      May 1, 2023
                                      May 16, 2023
                                      This thread was updated on May 16, 2023
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                                      Address: A27/40 Alampura Koyla bazaar varanasi

                                      I sell my digital gold successfully on 23 April 2023 but now its 1st may but they not transferred any amount in my bank account total amount is 1247rs, after 2 days i sent mail to there customer support then they revert back to me and said they have some issues with my bank and give other Bank details for balance transfer and after this i reply back with my second bank account details but they don't credit any amount or any reply of my mail i waited already 10 days. I have all the details like purchase or sell receipt
                                      +3 photos
                                      Komparify customer support has been notified about the posted complaint.
                                      View replies
                                      Hi,

                                      Sorry for the inconvenience, request to contact [protected]@komparify.com with valid bank details for transfer.

                                      Thanks,
                                      Team Komparify.
                                      Reply
                                      Did you got your money now?
                                      Reply
                                      Thank you soch customer support team today[protected] i have gotten my 1150 rs into my account
                                      Thank you customer support komperify-
                                      Reply
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                                        K
                                        Karan9560
                                        from Delhi, Delhi
                                        Apr 19, 2023
                                        Resolved
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                                        Resolved

                                        I sell my digital gold successfully on 16 April 2023 but now its 19 April but they not transferred any amount in my bank account total amount is 2796rs, after 3 days i sent mail to there customer support then they revert back to me and said they have some issues with my bank and give other Bank details for balance transfer and after this i reply back with my second bank account details but they don't credit any amount or any reply of my mail i waited already 5days. I have all the details like purchase or sell receipt
                                        Apr 19, 2023
                                        Complaint marked as Resolved 
                                        I received my balance in bank account
                                        Komparify customer support has been notified about the posted complaint.
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