Komparify Complaints & Reviews

Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu, India – 600018

Website: www.komparify.com

Hi Rohan Dayal, here, 7 Days ago i sell the gold my order no is[protected].still i didn't recieved the money 465.05 rs I drop few emails also but they not replying my emails they avoiding me .i kindly request you pls look into it and do the needful ASAP.its already more then 6 days past I didn't received any money.

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Komparify Customer Care

from Chennai, Tamil Nadu

Apr 18, 2023

Verified Support

Hi sir,

We are continuously following up to resolve your issue. You can raise a complaint at [protected]@komparify.com. We would help you better.

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I sold my gold worth Rs 463, the transaction is successful & it's already more than 3 days but I've not received any money in my bank account. Customer care isn't responding.
Order ID:[protected]

Apr 7, 2023

Complaint marked as Resolved

I received the amount in my bank account, thanks a lot Komparify & Consumer Complaints Team for resolving my issue

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I didn't get money even after selling digital gold I updated my bank account after transaction failed Today it's been 17 days no reply mail is coming I sent many mails no reply.

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Komparify Customer Care

from Chennai, Tamil Nadu

Apr 18, 2023

Verified Support

Dear sir,

We are unable to trace the transaction details, Please email us to [protected]@komparify.com with the Komparify order ID / regarding your issue so that we can check and help you better.

Team komparify

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Website: www.komparify.com

Dear sir/madam,
I bought the gold on komparify and I selled it and there is showing the transaction failed and I want this money as soon as possible my id no =[protected] pliz help me .
Register mail id - [protected]@gmail.com
paytm no.- +[protected]
Transaction.id[protected]
thankyou

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On 22march 2023 i sell my gold worth of 5k+ inr but it failed then i get the mail from komparify that send your bank account info then i send him but from then no reply from them . Its really uncool. I guess i am going to file a complain within 24 hours for scam. If they not respond to my mail.
I have enough proof how i created ticket and a mail from them.

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Dear sir/madam,
I bought the gold on komparify and I selled it and there is showing the transaction failed and I want this money as soon as possible my id no. Is[protected] pliz help me .
Thank you

Mar 23, 2023

Complaint marked as Resolved

Mobile number.8220713980

Komparify customer support has been notified about the posted complaint.

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 24, 2023

Verified Support

HI Sir,

There is a technical issue on UPI with the bank operator end, so if you had provided UPI kindly mail support[at]komparify[dot]com with order details and other details, Like Account Number, Name and IFSC Code so that we can re-initiate the same.

Thanks, Team Komparify

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all indian vines's reply, May 3, 2023

Please solve my issue too same kind of problem i am facing sold gold worth ruppes 800 but got mail from your side saying transaction failed
My order id is 4427-47513-7116 i have sent you mails many time but still don't got any reply email is [email protected]

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Dear team
My gold sales failure but amount not credited or reversed
Register mail id - [protected]@gmail.com
Register Mobile number -[protected]
Transaction.id[protected]
Kindly do needful

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 24, 2023

Verified Support

HI Sir,

There is a technical issue on UPI with the bank operator end, so if you had provided UPI kindly mail support[at]komparify[dot]com with order details and other details, Like Account Number, Name and IFSC Code so that we can re-initiate the same.

Thanks, Team Komparify

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You said the issue would be resolved within 48 hours, but five working days have passed, and your service has been slow.

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 24, 2023

Verified Support

HI Sir,

There is a technical issue on UPI with the bank operator end, so if you had provided UPI kindly mail support[at]komparify[dot]com with order details and other details, Like Account Number, Name and IFSC Code so that we can re-initiate the same.

Thanks, Team Komparify

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Could you please let me know why you haven't sent money to the same UPI account I have given you? I believe you are a fraudulent company, would you agree?

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chinnagreate

Mar 18, 2023

why you are address the issue

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Address: Bhubaneswar

Dear team
My gold sales failure but amount not credited or reversed
Register mail id - [protected]@gmail.com
Register Mobile number -[protected]
Transaction.id[protected]
Kindly do needful

Mar 18, 2023

Complaint marked as Resolved

I have mailed so much time, only got the mail wait for upi issue, but UPI Is working fine. Any call not received

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chinnagreate

Mar 20, 2023

Bro, did you get your gold sale money in your upi?

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Shyamasundarp's [Complaint's author] reply, Mar 21, 2023

Still not

Komparify Customer Care

from Chennai, Tamil Nadu

Mar 24, 2023

Verified Support

HI Sir,

There is a technical issue on UPI with the bank operator end, so if you had provided UPI kindly mail support[at]komparify[dot]com with order details and other details, Like Account Number, Name and IFSC Code so that we can re-initiate the same.

Thanks, Team Komparify

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T

Thirupatirao

Apr 6, 2023

Did you get the money

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Website: komparify

Komparify team replaying the UPI transfer is failing due to server downtime issues. We will initiate the transfer once the issue is fixed, sorry for the inconvenience.

How long will it take to fix this problem?
if possible please change payment method upi to Paytm wallet

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chinnagreate

Mar 18, 2023

Komparify seemed like a scam to me, so maybe they aren't releasing the money.

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chinnagreate's [Complaint's author] reply, Mar 18, 2023

please post your opinion and answer

chinnagreate's [Complaint's author] reply, Mar 18, 2023

Due to the fact that it will take five working days from March 13 to March 18, the issue may not be resolved

C

chinnagreate

Mar 18, 2023

why komparify not address the this issues?

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chinnagreate's [Complaint's author] reply, Mar 18, 2023

hai
komparify team
Could you please let me know why you haven't sent money to the same UPI account I have given you? I believe you are a fraudulent company, would you agree?

A

Abhi0643

from BEHROR, Rajasthan

Mar 18, 2023

Same issue with me also

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 24, 2023

Verified Support

HI Chinnagreate,

There is a technical issue on UPI with the bank operator end, so if you had provided UPI kindly mail support[at]komparify[dot]com with order details and bank accounts details, Like Account Number, Name and IFSC Code so that we can re-initiate the same.

Thanks, Team Komparify

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We have received any amount after selling gold 1500
And not proper reply
Today complete 5 days
But not received money
Register email id
CBSA212643.mca.[protected]@cgc.edu.in

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chinnagreate

Mar 18, 2023

I face the same issue. what should I do?

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 24, 2023

Verified Support

HI Sir,

There is a technical issue on UPI with the bank operator end, so if you had provided UPI kindly mail support[at]komparify[dot]com with order details and other details, Like Account Number, Name and IFSC Code so that we can re-initiate the same.

Thanks, Team Komparify

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I am trying to sell gold since last 5 days but it's showing error "Transfer to that instrument is not available"

Even in komparify no customer care number and no mail reply from komparify.

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Its been 4 days completed still i havent recieved my gold sale order of rs 499.they are bot replying on mails please solve this problem and told them to transfer my amount.

+1 photos

Mar 21, 2023

Complaint marked as Resolved

Solved

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chinnagreate

Mar 18, 2023

did you receive your money?

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Abhi0643's [Complaint's author] reply, Mar 18, 2023

Not yet

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Address: CHENNAI

Website: www.komparify.com

I had purchased gold from komparify from amazon pay balance and sold it and selected paytm wallet then the gold is sold but it is showing failed transaction.I had neither recieved my gold balance back in my komparify account not in my personal account.Please do needful regarding this.
1.Order id[protected]
2.Order id[protected]
3.Order id[protected]in this sell transaction i had sold)

+1 photos

Apr 4, 2023

Complaint marked as Resolved

After approx a month my money has been sent to my account.I received mail from komparify support. It taken too much time but at the end the issue is resolved.

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chinnagreate

Mar 18, 2023

did you receive your money?

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ankit_17_47's [Complaint's author] reply, Mar 18, 2023

No, Till now I have not received any amount in my account also not got any refund in komparify account.

Komparify Customer Care

from Chennai, Tamil Nadu

Mar 24, 2023

Verified Support

HI Sir

Order_id[protected] failed Due to invalid Paytm Number - Provide valid Paytm number
Order_id[protected] Success and initiated to the provided bank account.
Order_id[protected] There is a technical issue on UPI with the bank operator end, so if you had provided UPI kindly mail support[at]komparify[dot]com with order details and other details, Like Account Number, Name and IFSC Code so that we can re-initiate the same. Thanks, Team Komparify

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I withdraw 499 amount by selling gold at komparify with correct details but i havenot received my money yet and they saying the account number and ifsc code is not correct but i have send them correct details also but havent recieved my money.

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Abhi0643

from BEHROR, Rajasthan

Mar 16, 2023

Not received the money yet

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chinnagreate's reply, Mar 18, 2023

do you received any email from komparify team?

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Address: Chennai lab

Dear sir/madam, i vikram i dropped few emails yesterday and today but no reply from your side .my gold transaction get failed and as per ur request i forward u people new bank details as well as UPI id also but no update and still now money is not credit to my account.again i kindly request you pls look into this matter.otherwise i will complain to RBI as well as police .my order no is[protected] Bank details Bank Name DBS India account number[protected] IFsc code DBSS0IN0811 Name vikram bhatia .UPI id [protected]@dbs .pls update my bank account details sooner and i kindly u pls send my the money on priority basis.
Thanks

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 9, 2023

Verified Support

Hi afreen12345,

Sorry for the inconvenience, for the given sell order id the transfer is initiated.

If you require further assistance, kindly mail to support[at]komparify[dot]com. So that we can check and help you much better on this.

Thanks,
Team Komparify.

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Address: Chennai lab

Dear sir/madam, i vikram i dropped few emails yesterday but no reply from your side .my gold transaction get failed and as per ur request i forward u people new bank details as well as UPI id also but no update and still now money is not credit to my account.again i kindly request you pls look into this matter.otherwise i will complain to RBI as well as police .my order no is[protected] Bank details Bank Name DBS India account number[protected] IFsc code DBSS0IN0811 Name vikram bhatia .UPI id [protected]@dbs .pls update my bank account details sooner and i kindly u pls send my the money on priority basis.
Thanks

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 9, 2023

Verified Support

Hi afreen12345,

Sorry for the inconvenience, for the given sell order id the transfer is initiated.

If you require further assistance, kindly mail to support[at]komparify[dot]com. So that we can check and help you much better on this.

Thanks,
Team Komparify.

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Address: Chennai lab

Dear sir /madam, As per ur request i forward u new bank details still money is not credit u people not replying.pls send me the to my account other wise i will complain to RBI as well as police also.my order no is[protected].i kindly request you pls look into this and do the needful ASAP.thanks .i forwarding u screenshot pls check it.new account number.my order no is[protected] Bank details Bank Name DBS India account number[protected] IFsc code DBSS0IN0811 Name vikram bhatia .UPI id [protected]@dbs .

+1 photos

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 9, 2023

Verified Support

Hi afreen12345,

Sorry for the inconvenience, for the given sell order id the transfer is initiated.

If you require further assistance, kindly mail to support[at]komparify[dot]com. So that we can check and help you much better on this.

Thanks,
Team Komparify.

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I tried to recharge my mobile no. [protected] on komparify through my lazypay account, money got debited and transferred to komparify but recharge didn't happened and as a result money was converted to recharge point which again is not working, unable to make bill payment or recharge by these 1537 recharge points.

+2 photos

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Komparify Customer Care

from Chennai, Tamil Nadu

Mar 6, 2023

Verified Support

Hi Anil Singh Bani,

The given order failed due to server issues. It is refunded to the source account.
For further assistance mail to support[at]komparify[dot]com so that we can help you much better.

Thanks,
Team Komparify.

Komparify Complaints & Reviews

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Komparify reviews & complaints page 3

Komparify Sell the gold still money is not credited

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Komparify service to slow

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I have been waiting 72 hours for the money to arrive, but I am still not receiving it

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Not received money

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Unable to sell voulte gold

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Still money not received

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Neither received balance in account nor in komparify

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Money didn't receive

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Why u people not replying my emails ignoring is not solution

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Fraud people

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3days past still I didn't received the money and not replying my emails

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Order 3678-2640-2702

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