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Updated: Mar 7, 2024
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M
Mehul B
Jan 10, 2023
Jan 13, 2023
This thread was updated on Jan 13, 2023
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Hello Team,

I did a mobile recharge transaction of Rs.1950/- but due to some reason recharge failed and refund was provided into recharge points.
Therefore, please process the refund to source account (Amazon pay) as soon as possible.

Thank you!
Komparify customer support has been notified about the posted complaint.
View replies
Hi

A refund is provided to the given Transaction ID. The refund ID is P[protected]R033792.
Kindly mail to support[at]komparify[dot]com if you need any assistance.

Thanks
Team Komparify
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    V
    Vishek kamboj
    from Saharanpur, Uttar Pradesh
    Jan 9, 2023
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    Address: Saharanpur, Saharanpur, Uttar Pradesh

    My Account suddenly Disable. But Why?
    1996 rs is in my recharge point I kept the money to pay digital gold bill but suddenly my account is not login please enable my account.
    My [protected]@gmail.com
    Name -Vishek kamboj
    Komparify customer support has been notified about the posted complaint.
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      D
      Dharmbir00
      Jan 9, 2023
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      Address: Viil garhi birbal (32) karnal haryana pincode 132054

      Sar mane recharge point balance add kiya tha jo fild ho gay or mra balance account se debit ho gaya rs 4990 or mera account disabled ho gaya hai sar plees mera amount refund kar dijiye

      Email [protected]@gmail.com
      Komparify customer support has been notified about the posted complaint.
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        D
        Dharmbir0
        from Karnal, Haryana
        Jan 9, 2023
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        Address: Viil garhi birbal birbal (32) karnal haryana pin code 132054

        Sar mane recharge point balance add kiya tha rs 4990 pr mera account disabled ho gaya hai sar plees mera account enabled kar dijiy ya fir mera balance refund kar dijiye
        Komparify customer support has been notified about the posted complaint.
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          D
          Dharmbir00
          Jan 8, 2023
          Jan 24, 2023
          This thread was updated on Jan 24, 2023
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          Address: Karnal hariyana

          Sar mane balance add kiya tha rs 4990 ka par mera account disabled ho gaya hai jis karan ham apna balence us nahi kar parage hai.pleea sar mera accoun enbale kar dijiye ya fir mera amount refund kar dijiye

          Email [protected]@gmail.com
          +1 photos
          Komparify customer support has been notified about the posted complaint.
          View replies
          Hi

          The amount is already refunded for the two transaction IDs:[protected] and[protected] to the source account.

          Kindly mail to support[at]komparify[dot]com if you need any assistance.

          Thanks,
          Reply
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            D
            Dharmbir00
            Jan 8, 2023
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            Address: Karnal Haryana

            Sar mane balence add kiya rs 4990 ka par mera account desbaled ho gay hai. Jis karn ham apna balence us nahi kar pa rahe hai sar plees mera account enbale kar dijiye jise ham apna balece us kar sake plees sar ya fire mera balence refund kar dijiye
            Komparify customer support has been notified about the posted complaint.
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              D
              Dharmbir0
              from Karnal, Haryana
              Jan 8, 2023
              Jan 13, 2023
              This thread was updated on Jan 13, 2023
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              Address: Diatic karnal hariyana

              Sar mera account disabled ho gaya hai.
              Sar mane rs 4990 ka amount add kiya hai sar plees mera account enable kar dijiye ya fire mera balance refund kar dijiye plees sar
              Email rmanishkum00 @gmail.com
              +1 photos
              Komparify customer support has been notified about the posted complaint.
              View replies
              Hi

              For the given TWO transaction IDs:[protected] and[protected], the amount is already refunded to the source account. You can write to us at [protected]@komparify.com for further assistance.

              Thanks,
              Team Kompariy.
              Reply
              Hi

              The amount is already refunded for the two transaction IDs:[protected] and[protected] to teh source account.

              Kindly mail to support[at]komparify[dot]com if you need any assistance.

              Thanks,
              team Komparify.
              Reply
              Hi

              The amount is already refunded for the two transaction IDs:[protected] and[protected] to teh source account.

              Kindly mail to support[at]komparify[dot]com if you need any assistance.

              Thanks,
              Reply
              Hi

              The amount is already refunded for the two transaction IDs:[protected] and[protected] to teh source account.

              Kindly mail to support[at]komparify[dot]com if you need any assistance.

              Thanks,
              Reply
              Hi

              The amount is already refunded for the two transaction IDs:[protected] and[protected] to teh source account.

              Kindly mail to support[at]komparify[dot]com if you need any assistance.

              Thanks,
              Reply
              Hi

              The amount is already refunded for the two transaction IDs:[protected] and[protected] to teh source account.

              Kindly mail to support[at]komparify[dot]com if you need any assistance.

              Thanks,
              Reply
              Hi

              The amount is already refunded for the two transaction IDs:[protected] and[protected] to teh source account.

              Kindly mail to support[at]komparify[dot]com if you need any assistance.

              Thanks,
              Reply
              Hi

              The amount is already refunded for the two transaction IDs:[protected] and[protected] to teh source account.

              Kindly mail to support[at]komparify[dot]com if you need any assistance.

              Thanks,
              Reply
              Hi

              The amount is already refunded for the two transaction IDs:[protected] and[protected] to the source account.

              Kindly mail to support[at]komparify[dot]com if you need any assistance.

              Thanks,
              Reply
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                D
                Debamitra BHATTACHARJEE
                Dec 26, 2022
                Dec 28, 2022
                This thread was updated on Dec 28, 2022
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                Hi I am unable to use recharge points as I am not getting otp and my money is stuck am I am not able to use pls help me
                Komparify customer support has been notified about the posted complaint.
                View replies
                HI Debamita

                Kindly mail to support[at]komparify[dot]com with the order details or mail id so that we can help you wth that much better. Thanks Team Komparify
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                  D
                  Debamitra BHATTACHARJEE
                  Dec 26, 2022
                  Dec 28, 2022
                  This thread was updated on Dec 28, 2022
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                  Hi I have rd 4665 in my recharge point of komparify account I am not getting otp to verify my amount got stuck and I am unable to use as I am not getting ot p after resend option it is showing ot p sent but not received pls help me
                  Komparify customer support has been notified about the posted complaint.
                  View replies
                  HI Debamita

                  Kindly mail to support[at]komparify[dot]com with the order details or mail id so that we can help you wth that much better. Thanks Team Komparify
                  Reply
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                    A
                    Ashok7032
                    from Vijayawada, Andhra Pradesh
                    Dec 25, 2022
                    Dec 28, 2022
                    This thread was updated on Dec 28, 2022
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                    Address: Komparify

                    Have recharged this mobile number but not received the recharge:[protected]
                    Through lazypay
                    Transaction id:TXN[protected]
                    +1 photos
                    Komparify customer support has been notified about the posted complaint.
                    View replies
                    HI Ashok

                    For the following order_id the amount is refund to the source acount - RefundID : TXN[protected]. Kindly mail to support[at]komparify[dot]com if you need any assitance. Thanks Team Komparify
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                      T
                      Tajs
                      Dec 24, 2022
                      Dec 26, 2022
                      This thread was updated on Dec 26, 2022
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                      Hello Sir/madam,
                      I sell my digital gold on[protected]. the amount is 154.55.
                      but till[protected] the amount is not credited in my account. please resolve this problem.
                      Komparify customer support has been notified about the posted complaint.
                      View replies
                      Hi Tajs,

                      Kindly mail sell order_id to support[at]komparify[dot]com. So that we can check and help you on this much better. Thanks Team Komparify
                      Reply
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                        K
                        Komprify
                        Dec 24, 2022
                        Resolved
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                        Resolved

                        Money debit but Recharge not yet successful


                        2244.00
                        LazyPay has paid Komparify on your behalf
                        23rd December, 2022 | Transaction ID : TXN[protected]
                        Already I have send you lots of mail but till yet not responses
                        +1 photos
                        Dec 24, 2022
                        Complaint marked as Resolved 
                        Thanks komparify solved my problem ... don't blame komparify.. I think.. komparify genuine site..
                        Komparify customer support has been notified about the posted complaint.
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                          K
                          Komprify
                          Dec 23, 2022
                          Dec 26, 2022
                          This thread was updated on Dec 26, 2022
                          Resolved
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                          Resolved

                          Check your mail I have send lots of mail till yet not responses. .
                          My registered komparify mail ID is : [protected]@gmail.com
                          Jan 9, 2023
                          Complaint marked as Resolved 
                          Thanks
                          Komparify customer support has been notified about the posted complaint.
                          View replies
                          Hi Tajs,

                          Kindly mail sell order_id to support[at]komparify[dot]com. So that we can check and help you on this much better. Thanks Team Komparify
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                            K
                            Komprify
                            Dec 23, 2022
                            Dec 24, 2022
                            This thread was updated on Dec 24, 2022
                            Resolved
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                            Resolved

                            I have completed two transactions..

                            One is gold sell and other is recharge

                            1)
                            Till Yet not money reached in my UPI ID : [protected]@Upi
                            Your Digital Gold Sell Order[protected] for amount 995.0 has been executed succesfully.
                            Your Digital Gold Sell Order[protected] for amount 995.0 has been executed succesfully

                            And
                            Other is recharge

                            Money debit but Recharge not yet successful

                            2244.00
                            LazyPay has paid Komparify on your behalf
                            23rd December, 2022 | Transaction ID : TXN[protected]
                            Dec 23, 2022
                            Complaint marked as Resolved 
                            Email ID: [email protected] Already I have mail.. from my registered mail ID I have urgent need my money
                            Komparify customer support has been notified about the posted complaint.
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                            Not resolved yet
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                              Komprify
                              Dec 23, 2022
                              Dec 26, 2022
                              This thread was updated on Dec 26, 2022
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                              Till Yet not money reached in my UPI ID : [protected]@Upi
                              Your Digital Gold Sell Order[protected] for amount 995.0 has been executed succesfully.
                              Your Digital Gold Sell Order[protected] for amount 995.0 has been executed succesfully.
                              Komparify customer support has been notified about the posted complaint.
                              View replies
                              Hi Komprify,

                              Kindly mail sell order_id to support[at]komparify[dot]com. So that we can check and help you on this much better. Thanks Team Komparify
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                                A
                                Atiq shkh
                                Dec 20, 2022
                                Dec 23, 2022
                                This thread was updated on Dec 23, 2022
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                                I had sell my gold on konparofy of rs 3731.49 but the amount failed and the komparify team says its been initiated to bank take 3 4 days its been too long the amount didnot credited to my bank account and the system still shows the transaction failed please gave my money back as soon as possible please help me

                                My gold order sell id :[protected]
                                +1 photos
                                Komparify customer support has been notified about the posted complaint.
                                View replies
                                For the following gold order_id the gold sell was not confirmed, later you had retried for the gold which is available in your gold wallet and the sale also confirmed and the settlement was also initiated to the provided account sucessfully.

                                For the following order_id[protected]
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                                Contact with me
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                                  Atiq shkh
                                  Dec 20, 2022
                                  Dec 20, 2022
                                  This thread was updated on Dec 20, 2022
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                                  Its been 3 days the amount not credited in my bank account i had sell my gold of rs 3731.49 but i didnot get my amount till now please i had a urgent need of money i request you to credit my amount now thanks

                                  Gold sell order id :[protected]
                                  +1 photos
                                  Komparify customer support has been notified about the posted complaint.
                                  View replies
                                  For the following gold order_id the gold sell was not confirmed, later you had retried for the gold which is available in your gold wallet and the sale also confirmed and the settlement was also initiated to the provided account sucessfully.

                                  For the following order_id[protected]
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                                    Atiq shkh
                                    Dec 19, 2022
                                    Dec 19, 2022
                                    This thread was updated on Dec 19, 2022
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                                    I had sell my gold of rs 3742.17 but amount not credited yet and i didnot received the amount is been 3 days i am still waiting for my money to be credit please resolve my issue and fix it and please credit my amount

                                    My gold sell order id:[protected]
                                    +1 photos
                                    Komparify customer support has been notified about the posted complaint.
                                    View replies
                                    Hi for the provided order_id the gold transfer was iniated and the amount was initiated to the provided UPI It may take 3 to 4 working days to reflct on the upi account. If you have any issue mail to support[at]komparify[dot]com. Thanks Team Komparify
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                                      Atiq shkh
                                      Dec 19, 2022
                                      Dec 19, 2022
                                      This thread was updated on Dec 19, 2022
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                                      I had sell my gold of rs 579.67 but i had not received my money please resolve my problem and credit my amount in my bank account

                                      My gold sell order id :[protected]
                                      Komparify customer support has been notified about the posted complaint.
                                      View replies
                                      HI Atiq, Kindly mail to to support[at]komparify[dot]com with the order the order details so that we can help you on this much better. Thanks Team Komparify
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                                        Atiq shkh
                                        Dec 19, 2022
                                        Dec 19, 2022
                                        This thread was updated on Dec 19, 2022
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                                        I had sell my gold of rs 3731.49 but i had not received my money please resolve my problem and credit my amount in my bank account

                                        My gold sell order id :[protected]
                                        +1 photos
                                        Komparify customer support has been notified about the posted complaint.
                                        View replies
                                        For the following gold order_id the gold sell was not confirmed, later you had retried for the gold which is available in your gold wallet and the sale also confirmed and the settlement was also initiated to the provided account sucessfully.

                                        For the following order_id
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