LatestOne.com Complaints & Reviews

Address: Vadodara, Gujarat, 390019

Website: Latestone

Respected sir,
I purchased game remote for your site few days ago and today delivery to my home but your remote is broken condition deliverdo so I return that

ID:-SO3014827
Company'so VAT TIN:-[protected]

Oct 20, 2016

Updated by Salunke Mehul I purchased watch your online shop.
Watch is damaged and can not work it.
So I returned it
ID:-SO3016618

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Address: 712248

Website: Latestone.com

I purchased one product order no. SO2904142.
I get a SMS from your side " Your OrderId # SO2904142 is shipping through Aramex with Tracking No. [protected]. Tracking details available here after 6 hours https://goo.gl/G2DPd6" on 6.10.2016.
After waiting long time I contact to Aràmex with tracking no., they reply " product return back by sender and you contact to latestone Co.
Why u harassing to customers

Pls reply me urgently

Nov 21, 2016

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

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Address: Ghaziabad, Uttar Pradesh, 201201

Website: Latest one. Com

I order a watch from latest one. But when I was unbox the parcel the watch are damage.. Plz refund my order my order no is s02934829

+1 photos

Nov 22, 2016

Complaint marked as Resolved

Verified Support

Oct 21, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

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Address: New Delhi, Delhi, So2826238

I returned my full steel bracelet sport led
Unisex digital wrist watch on 07/10/2016.
I have pickup receipt /[protected]/paired (So2826238)
U r not given me the payment of that product or any return call for that product with in 7 days.
So give me a silver color still wrist watch
Against that product as soon as possible and ans me why u cheat me.

Nov 21, 2016

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Oct 19, 2016

Updated by Raj digital Answer me the delay

Verified Support

Oct 19, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

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Ranjansukla

from Ranaghat, West Bengal

Oct 19, 2016

Cancel my order id 2987236
Bcz due to phone other model.

Reply

LatestOne.com Customer Care's response, Oct 20, 2016

Verified Support

Hi, please provide us the exact order id starting with so or sm

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Address: 401203

Website: Laestetone .com

Men watch

Oct 19, 2016

Updated by Naik gaurav BIG size watch

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Address: Belgaum, Karnataka, 590010

Not fit for mobile back cover

+1 photos

Nov 22, 2016

Complaint marked as Resolved

Oct 19, 2016

Updated by Poornima Kangrale Return samsung galaxy j7 back cover mirror alum

Verified Support

Oct 21, 2016

LatestOne.com Customer Care's response Hi, please share the exact order id starting with so or sm

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Address: 211016

Your product ( lenovo k3 note platinum back cover ) was already damaged. So I want to exchange that . I have already done many requests to exchange my product. Please exchange my product as quick as possible .

Oct 19, 2016

Updated by Naveen Singh chauhan LatestOne.com — Exchange product

1 Review
Na Naveen Singh chauhan on Oct 19, 2016
Mark as Resolved
Order ID: so2918618

Your product ( lenovo k3 note platinum back cover ) was already damaged. So I want to exchange that . I have already done many requests to exchange my product. Please exchange my product as quick as possible .

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Address: Jamui, Bihar, 811307

Website: Jio net

Order no.SO2867042 consignment NO.
1001X0027127 firstflight not received after 18thday pay by online Hdfc Bank.
Or shipping post office my city

Oct 21, 2016

Updated by Mdjk Not Receved products after 20days

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Address: Bhopal, Madhya Pradesh, 462038

Website: www.latestone.com

Hi, I have placed an order of watch on 11th october 2016, Order no. is SO2959522 and received on 16th october, when I opened the cover box I have found it's defected piece as it's strap Spring Bar is not fixed and broken, I want the amount to be refund, I have attached the image of the broken Watch strap Spring Bar, I have raised a complaint and the ticket no. is 488536, I also tried reaching customer care but every time I call customer care number I am getting message that "our executives are busy attending customers so be on hold" but I am not getting any response, please do the needful ASAP.

+1 photos

Nov 22, 2016

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Oct 14, 2016

Durairaj M's response Smart watch returned

Verified Support

Oct 20, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

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Durairaj M

from Mumbai, Maharashtra

Oct 19, 2016

I ordered smart watch. That's not good so I returned last month 16th SEP 2016. almost 30 days before but i not get any call or meg. From ur side.

MY NAME : DURAIRAJ M
My contact no: [protected].
Kindly do the need full ASAP.

Reply

LatestOne.com Customer Care's response, Oct 20, 2016

Verified Support

Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

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Address: 180011

Website: Lestestone.com

Yesterday I have received an Samsung Galaxy J-7 2016) back cover mirror aluminium metal acrylic back case metalic gold.my order ID.so2978572.through aramex.invoice no.is pot-1872131
My issue your product full scratche sir my request for you change my product.my mobile number is .[protected]

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Address: 524126

We are booked watch-1 nos, i don't want this watch my order no. SO3024552.

Oct 18, 2016

Updated by gangasagar kushwaha CANCELLED THE ORDER

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Address: 403601

Received today iPhone 6plus back cover. It is regretted the cover is defective and has many scratches Kindly refund my money. Ask your courier guy to take it back

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Address: 574327

Website: latestone.com

M orderd a mens watch in your site but when the time of collecting i am got damaged item... So i want my money back. I dont know anything i want my money back other wise i will give compliant.

Oct 18, 2016

Updated by Amith Kumar H R DUPLICATE PRODUCT

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Address: Kolkata, West Bengal, SO2899375

Website: www.latestone.com

When I Open The Box Watch that I saw Band of the watch along with band clip was broken.

+1 photos

May 11, 2017

Complaint marked as Resolved

Oct 19, 2016

Updated by Niladri Ghoshre When I Open The Box Of Watch I saw That Band Clip Was Broken.

Verified Support

Oct 21, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Oct 27, 2016

Updated by Niladri Ghoshre i not get any call from your executive till to day 27/10/2016 7.30p.m

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Address: Dharwad, Karnataka

Website: latestone.com

Dear sir,
maine aapke latest one site ek watch purchase kiya ta order no is S02963728 but maine jo aapke site me dekh ke arder kiya ta aour jo apne mujhe send kiya hai totally different hai, and apke customer care ko call kiya tho koi b respond nai hai ...so please i want to return this product .
do the needfully
from
Harish R gavner
MOB [protected]

Nov 22, 2016

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Verified Support

Oct 19, 2016

LatestOne.com Customer Care's response we have assigned reverse pick up, kindly wait for 9 to 12 working days, once pick up is done we will refund the amount, Thank You, Note: please do not share bank details / credit card details with anybody over the phone.

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Address: Bikaner, Rajasthan, 334001

बैक कवर पे पूरा स्क्रेटेच के निसान है क्या ऑनलाइन शॉपिंग से हमे ये फायदा हो रहा है कि आप कैसि भी चीज़ भेज देंगे।

+1 photos

Nov 23, 2016

Complaint marked as Resolved

Oct 17, 2016

Updated by ghanshyam77 Plz solve this problem

Verified Support

Oct 18, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

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Address: 560058

Website: LatestOne.com

Dear sir,

i am mahesh p i have purchased an SAMSUNG GALAXY GRAND BACK COVER MIRROR ALUMININUM METALLIC see the material was very good in the picture while
seeing when the material arrived it was not looking neat and it was very ugly kindly i am returning back to you kinldy come and collect the material and refund my amount to my account . hence i am not satisfied with that material which was came to me. kinldy confirm and let me know the status.

Nov 23, 2016

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Oct 17, 2016

Updated by maheshpmahi Order ID: SO2980572

Dear sir,

i am mahesh p i have purchased an SAMSUNG GALAXY GRAND BACK COVER MIRROR ALUMININUM METALLIC see the material was very good in the picture while
seeing when the material arrived it was not looking neat and it was very ugly kindly i am returning back to you kinldy come and collect the material and refund my amount to my account . hence i am not satisfied with that material which was came to me. kinldy confirm and let me know the status.

Verified Support

Oct 20, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Verified Support

Oct 20, 2016

LatestOne.com Customer Care's response we have assigned reverse pick up, kindly wait for 9 to 12 working days, once pick up is done we will refund the amount, Thank You, Note: please do not share bank details / credit card details with anybody over the phone.

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Address: Bhavnagar, Gujarat, 364001

Website: latestone.com

I order one product from latestone.com bt now i don't want that product so how can i cancel my order..
If you don't cancel the order than you may in loss because if product comes to me i 'll simply says no to purchase the product so it 'll beneficial to both o[censored]s. so if you want to contact me my no. is [protected].
If you want order no. then let me know i 'll give you that

Nov 19, 2016

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Verified Support

Oct 18, 2016

LatestOne.com Customer Care's response Dear Customer, we tried calling you, but no response. Please let us know your convenient time so that we can give you a call. Thank You

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I had booked a phone by which i got a cover of the phone which was damaged.I have tried to contact customer care but there is no reply i have spent Rs.650 for the product and the worst thing that to call the customer care i spent almost 150rupees .I need help for the refund please do something.Also now i have tried many other possible things so as to get the money refunded.

Oct 16, 2016

Complaint marked as Resolved

If we book things they give it fast and to return there is no news

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Oct 18, 2016

Updated by JoanitaDsouza I want to cancel the order of SO3011244.

Verified Support

Oct 19, 2016

LatestOne.com Customer Care's response Hi, we would like to inform you that your issue is resolved.Thank you, kindly mark the complaint as resolved

Verified Support

Oct 20, 2016

LatestOne.com Customer Care's response JoanitaDsouza Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Oct 26, 2016

Updated by JoanitaDsouza please send me the refund

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Address: Agra, Uttar Pradesh, 282005

Website: Latest one. Com

My phone cover is broken i have to return it and replace it.. :-)

+1 photos

Dec 18, 2016

Complaint marked as Resolved

Oct 16, 2016

Updated by Mayank ms My cover is broken

Verified Support

Oct 18, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

Verified Support

Nov 16, 2016

LatestOne.com Customer Care's response Hi, we would like to inform you that your issue is resolved.Thank you, kindly mark the complaint as resolved

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P

prem00

Oct 17, 2016

After almost 1 months of cancellation of order still not get refund.
Order no.-SO2735940
Order Date: [protected]
I have already called to customer care center more than 20 times but did not get response most of time.
Please immediately try to solve the problem

Reply

LatestOne.com Customer Care's response, Oct 18, 2016

Verified Support

Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.

LatestOne.com Customer Care's response, Nov 16, 2016

Verified Support

Hi, we would like to inform you that your issue is resolved.Thank you, kindly mark the complaint as resolved

LatestOne.com Complaints & Reviews

File a complaint to LatestOne.com

LatestOne.com reviews & complaints page 43

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What's status of order no. SO2904142

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Cancelled my order NO. SO3024552

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