Lays — information about quality of product. not upto the mark.

Address:

Anand, Gujarat, 388325

Dear manager - consumer services,

Greeting from gujarat.

Since last many years, my kids are fond of your product - cream & onion potato chips. At any given time, you will find 4-5 packets of this product at our home.

It is observed that since last six months, the taste, quality & appearance of the said product is drastically going down. (Please see the attached pictures). This is not once, but repeatedly happening.

Your so called competitors (Balaji, gopal etc) are providing much better product then yours in lesser price.

Please do not consider this as a complaint but i am creating as alert. To be in top position of market, you need to take special care of your production units.