Lot Mobiles — Cheating done by lot sales representative and including the branch Manager

Address:	500038
Website:	www.lotmobiles.com

Wrong information by Lot Sale executive to reach their targets:
This is Srinivas Purchased a Samsung S7 Edge mobile from Lot Ameerpet branch on 31st December 2016
Before purchases that the Sale executive Anil Sai and Stored manager Naga raju gave complete wrong, but when i got an issue they are saying that we did not say anything like that, they provided the false like below are 2 examples.
1. If purchase phone got in issue then. we can replace without going to service center. Now I struggling like anything at Samsung service centers.
2. Total interest on EMI will get in the form of cash back(On the bill you can check rs 6255.61 only will charged and we will not charge anything after this but apart from that 1800 rs was charged for this and 1200 rs in excess to Samsung A9 pro), after generating the bill when i asked about the service tax is not got the cash back. Now he is reply me in such away we will not say everything you need to bare the service tax he saying after purchasing the mobile.
3. But when customer came and asking for the help they are replying that we did said like that, if you want service contact Samsung service center or any other complaints contact to Lot.
4. Actually there is the phone is having issue and from Samsung service center with lot of Struggle got DOA. Now here twist with lot is only for the 1st phone we will provide the insurance, but we will not give insurance now as you already purchased the mobile, now you not purchase another mobile na, why to invest unnecessarily is there feeling. This much worst the lot.
5. But gave complaint on the stores, even they are supporting there team and saying what happened was happened leave it bare that loss from your side just only 3000rs only na lot of amount is saved.
6. And i am trying to contact lot district manager they will not get in touch with customers and there details will not be available any where. It like a play game to improve there sales the seller can say any thing and such worst things are entertained by the lot from owners.
7. Final losers are buyers who bought there goods from lot.
8. My humble request is not to buy mobile from lot and Struggle like me.
9. IMEI of the mobile [protected]