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Mahanagar Telephone Nigam [MTNL] — SMS can't send & receive also call can't make & getting from MTNL sim card

I can't send SMS & not getting SMS. I am using this sim from last 30 years +. Everywhere MTNL No.is registered in banks, Income tax, AADHAR card. Now it becomes problem for me. I want PORT Number to change but asking me to send SMS on 1900 from same MTNL sim, which I can't do.
What should I do. In near days I have to give life certificate but I am not getting SMS of OTP.
Please solve my problems.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Mahanagar Telephone Nigam [MTNL]
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information
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