MakeMyTrip India — Urgent refund needed for the cancelled flight due to COVID-19 for PNR-JBFHZ3

MakeMyTrip India — Urgent refund needed for the cancelled flight due to COVID-19 for PNR-JBFHZ3

A Avishikta

Would like a full refund for my flight which could not be operated due to COVID-19. I have already mailed you before but did not receive any refund yet. I would like you to fasten the process as I need the money as soon as possible. Below are my flight details and I have also attached my flight ticket. Traveller- Ms Avishikta dey PNR- JBFHZ3 Flight number- UK-821( Maa to IXZ) UK-778(IXZ to CCU) Bookig ID- NF[protected] Total fare amount- Rs 15103 As per the latest DGCA guidelines I am entitled for a full refund. I want it as soon as possible as it has already been more than 8MONTHS and ITS MY MONEY, I am asking for it. Please dont push me to take legal action as an amount of 15103 is alot for me. Please look into the matter. Contact number- (+91)[protected] Mail ID- [protected]@gmail.com Please initiate the refund process as soon as possible. MAKE MY TRIP IS NOT GIVING ME FULL REFUND EVEN AFTER WRITTEN CONFIRMATION FROM VISTARA THAT THEY HAVE INITIATED FULL REFUND . PLEASE DO THE NEEDFULL and REFUND THE FULL AMOUNT. MMT HAS TOLD THAT AFTER THE CONFIRMATION FROM VISTARA THEY WILL REFUND THE ENTIRE AMOUNT, but instead they ARE PROCESSING HALF AMOUNT WHICH IS NOT YET REFUNDED TO MY ACCOUNT. I WANT THR ENTIRE AMOUNT AS ADVISED BY VISTARA THAT THEY HAVE TRANSFERED THE AMOUNT WAY BACK TO Make my trip BUT MMT IS TELLING THAT VISTARA HAS NOT YET TRANSFERED AND THAT IT WILL TAKE TIME. 8MONTHS IS NOT ENOUGH FOR YOU PEOPLE TO GIVE ME THE FULL REFUND? I had a similar problem with GOAIR, AIR INDIA, INDIGO and they have already given me the full refund. Its not my fault. Vistara had cancelled my flight, you will find the proof attached with this mail. I want a full refund.I had a word with the customer support earlier at that time it was told I am eligible for a full refund and at that time the dates where mentioned from 19th March. This is really not acceptable. Do whatever is necessary and send me the refund.This is 100th time I am sending a mail to MMT and Vistara as well. I have booked tickets so many but never faced this problem. I spoke to MMT customer care like 100 times and they failed to give me proper information. I am tired of this blame game between Vistara and make my trip. Please atleast stick to your own words. I need the refund any how. Please do the needful and send me the refund for the below mentioned air ticke +1 photos Was this information helpful? No (0) Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint. Nov 06, 2020 Updated by Avishikta I Would like a full refund for my flight which could not be operated due to COVID-19. I have already mailed you before but did not receive any refund yet. I would like you to fasten the process as I need the money as soon as possible. Below are my flight details and I have also attached my flight ticket. Traveller- Ms Avishikta dey, Mr Tanishq pramanick PNR- JBFHZ3, JWS9GT Flight number- UK-821( Maa to IXZ) UK-778(IXZ to CCU) Bookig ID- NF[protected], NF[protected] Total fare amount- Rs 15103, Rs.14564 As per the latest DGCA guidelines I am entitled for a full refund. I want it as soon as possible as it has already been more than 8MONTHS and ITS MY MONEY, I am asking for it. Please dont push me to take legal action as an amount of 15103 is alot for me. Please look into the matter. Contact number- (+91)[protected] Mail ID- [protected]@gmail.com, [protected]@gmail.com Please initiate the refund process as soon as possible. MAKE MY TRIP IS NOT GIVING ME FULL REFUND EVEN AFTER WRITTEN CONFIRMATION FROM VISTARA THAT THEY HAVE INITIATED FULL REFUND . PLEASE DO THE NEEDFULL and REFUND THE FULL AMOUNT. MMT HAS TOLD THAT AFTER THE CONFIRMATION FROM VISTARA THEY WILL REFUND THE ENTIRE AMOUNT, but instead they ARE PROCESSING HALF AMOUNT WHICH IS NOT YET REFUNDED TO MY ACCOUNT. I WANT THR ENTIRE AMOUNT AS ADVISED BY VISTARA THAT THEY HAVE TRANSFERED THE AMOUNT WAY BACK TO Make my trip BUT MMT IS TELLING THAT VISTARA HAS NOT YET TRANSFERED AND THAT IT WILL TAKE TIME. 8MONTHS IS NOT ENOUGH FOR YOU PEOPLE TO GIVE ME THE FULL REFUND? I had a similar problem with GOAIR, AIR INDIA, INDIGO and they have already given me the full refund. Its not my fault. Vistara had cancelled my flight, you will find the proof attached with this mail. I want a full refund.I had a word with the customer support earlier at that time it was told I am eligible for a full refund and at that time the dates where mentioned from 19th March. This is really not acceptable. Do whatever is necessary and send me the refund.This is 100th time I am sending a mail to MMT and Vistara as well. I have booked tickets so many but never faced this problem. I spoke to MMT customer care like 100 times and they failed to give me proper information. I am tired of this blame game between Vistara and make my trip. Please atleast stick to your own words. I need the refund any how. Please do the needful and send me the refund for the below mentioned air ticket.
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