Maruti Suzuki India — Complaint against moradabad akansha automobiles workshop mr. Jayparakash mishra.

Address:	244001
Website:	Maruti suzuki service centre

I vivek kumar vehicle no. Uko7ax5479 car model swift dezire vdi diesel version. Maine apni car pe claim liya tha jo ki 10 january 2017 ko maine moradabad 244001 delhi road akansha automobile workshop mei repairing k lye di thi claim k lye jo bhi formalities chahiye thi wo bhi 12, 13 january tak complete ho gayi thi aur fir mere driver ne poocha tha kabtak car mil jayegi thik hoke toh mr. Jayprakash mishra ji ne 17, 18 ko car dene ka commitment kiya then mera driver 18jan ko akansha automobiles workshop m gaya toh usko firse ek new date di kha 21st jan ko mil jayegi fir driver 21st jan ko gaya toh unhone bola ki 22jan ki sham ko complete ho jayegi aur jab driver gaya workshop m toh usko firse mana kar diya ye baat mere driver ne mujhe batayi aur jiski complaint maine apke toll free no. Par bhi ki thi 22jan ko ki then uske bad 25jan ko mera driver gaya toh usse bola workshop walo n ki pehle ap apni complaint wapas lijiye tabhi apko car milegi mujhe urgent car chahiye thi but akansha workshop walo 25jan ki morning se evening kardi car dene m aur mr. Jaypraksh mishra ne mere driver s misbehave kiya aur kaha ki jabtak tum apni complaint wapas nhi loge tab tak apki car nhi denge toh mujhe majburan 25jan ko maruti feedback costumer care pe call karni padhi aur maine mam s bola ki m apni complaint wapas lena chahta hu aur mujhe apni car chahiye ap workshop ko mail kijiye ki constumer ne apni complaint wapas le li hai toh fir mam n poocha kya apko jo aapne complaint ki thi uska resolution mil gaya hai toh maine kaha mam resolution toh nhi mila but mujhe apni car chahiye ap unko jaldi s mail kijiye.. Toh uske bad mr. Jayprakash aur unke workshop k members n mere driver s misbehave kiya usko dhamki aur abusing di aur kaha aajke bad apni car yahan mat lana aur apne members s kahan y car agar aye toh isme bilkul bhi kaam mat karna inko sabak sikhana h aur jab mere driver ne ghar ake car check ki toh car m dono door lge hue the jo ki thik fit bhi nhi kiye dono door awaaj kar rahe hai aur door pe jo paint kiya tha uski drops mirror p agyi hai jo ki night m car chalaane m problem ho rahi hai usko bhi thik s saaf nhi kiya meri car ki condition kharab kar di hai inlogo ne mei bayaan nhi kar sakta bahar s dekhne m car thik lag rahi thi but jab car ko thik s check kiya sabse pehle kami meri car ka centre lock khrab kar diya jo ki usme koi sikhayat nhi thi jab maine apni car akasha worshop m di thi so centrelock kharab lar diya car lock nhi ho rahi hai car ki wiring s chedhhh chaadhh ki usme missing show kar raha hai aur system kaam nhi kar raha hai aur jab bhi back side ki dikgi khul rahi h tabhi kuch na kuch system screen pr wiring missing aise hi kuch likha araha hai aur saamne deskboard pr mini speaker lage hue thi both side mei jisme left side speaker ka cap kho diya aur bola ki pata nhi kahan chala gaya workshop walo n aur fir mere new horn lage hue thi car m usko change kar ke purane horn laga diye aur saaf safayi k nam par sirf formalities ki hai aur sir meri car ki service 7, 8 jan 2017 ko hui thi aur 10 jan 2017 ko maine apne car ko workshop m khadi kar di thi jo ki 25 jan ko mujhe meri car mili ab ap meri car ki condition dekhiyega apko ache s pata chal jayega ki service aur claim lene k bad bhi meri car ki condition kaisi hai ab mujhe y jaanna hai kya meri car ki condition aise hi rehni h ya ap kuvh action lenge mr. Jayprakash k against jo apke maruti suzuki ki reputation kharab kar rahr hai ap y dekh lijiye m driver ko dhamki de rahe the ki jab tak tu complaint wapas nhi lega tujhe gate paas nhi milega.. Sir y maruti service centre nhi gundagardi chala rahe hai outdoor k ladke rakhte apne sath costumers ko darame dhamkane k lye. Agar ap kuch action nhi lenge to majburan mujhe inke against police complaint karani hogi.

Thank you

Regards
Vivek [protected]
Navneet [protected]
[protected]@gmail.com