[Resolved]  Maruti Suzuki — MARUTI SUZUKI FLEECING the customers

Address:

Srinagar, Jammu and Kashmir

My two cars, A-star vxi &Swift vxi were under Flood waters on 7th. september 2014 at my residence, Chotta Bazar Srinagar.Batteries of the vehicles were removed before water entered into the vehicles as per technical advice .On the advice of Maruati Suzuki Ltd. the vehicles were toed by Peaks Automobiles Athwajan Srinagar(Authorised Workshop ) to their work shop. The cars are fully Insured by Maruati Suzuki Ltd through Bajaj Alliance &National Insurance Company My complaint is now that till date cars have kept unattended, even washing was not done, though I requested them on 8th, 15th, 23rd October and again on 1st., 8th15th, 24th November to do needful. Even I approached Maruati Regional Officer on telephone no.[protected]/[protected], he told me to approach Maruati Gurgaon Service Head on telephone no[protected] .This man asked me to approach Mr, Vikas, Technical head on Mobile no.[protected]. After hearing me he told, I will be apprised after getting feedback from Peaks Automobiles just to avoid me.This man is not now attending my phone calls. It seems Maruati Suzuki, their Authorised workshops and their sponsored Insurance Companies are in league to FLEECE the customers