[Resolved]  Matrix Cellular — Big name big scams!

Address:New Delhi, Delhi

Matrix cellular offers LOUSY telecom solutions to international travelers. The company holds quiet big name in the market, but not many people know that their scams are equally big. They are just cheating customers by charging them huge money for their pathetic services. Its customer care team is good for nothing – they just cover up for the unprofessional service provided. If you are a customer and using Matrix services, then you should never expect any kind of help from their customer support team. Their sim cards are poor with low network coverage. Network connection is really bad & on top of that, they’ll charge you like anything on your credit card for providing such a poor services. It’s not only me but there are many more customers who have been ripped by them for their lousy service for which I have attached links below…. Really poor service guys….

http://www.mouthshut.com/review/Matrix-Mobile-Operator-review-onrqmoqult
http://www.complaintboard.in/complaints-reviews/matrix-cellular-l37300.html
https://www.consumercomplaints.in/matrix-cellular-incorrect-billing-from-matrix-...
http://www.consumercourt.in/mobile-billing-problem/105995-complaint-against-matr...
http://www.grahakseva.com/complaints/250492/fraud-and-misuse-of-credit-card-by-matrix-cellular
http://hindustan.net/forums/showthread.php?t=6175
http://www.consumerdaddy.com/consumer-reviews-for-matrix-cellular-postpaid-mobil...
http://www.indiacase.com/state-commissions/97215-consumer-court-case-on-msmatrix...

While searching other customer issue I also found that Matrix cellular is going to launch its IPO – pity… enjoying on customers money. This is heights! How can SEBI allow such company to launch their IPO which just cheats customers???? If this happens, they will rob customers. I am sure the objective is too fill their posckets with customer’s hard earned money. Ridiculous Such company should be totally banned and a 0 rating should be given to them….Get up guys and stop ripping people with wrong bills!!
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Complaint marked as Resolved 
Verified Support
Jul 30, 2015
Matrix Cellular Customer Care's response
Dear Valued Customer,

We never delete any of the comments posted by our users. As requested in the earlier post, please send the details of the Matrix Connection taken at tushar.[protected]@matrix.in and I will ensure you get a response ASAP.

Regards,
Tushar Agarwal
Head – Customer Care
Complaint comments 

Comments

Sick of you Matrix Cellular! You guys first replied and then deleted the comment. You guys just cant take it that someone is writing truth about this company. You guys are least bothered to solve customer complaints. You totally robbed my money and cares a least to hear the concern. This is what I expected from you people at Matrix Cellular. Pathetic people.
I am warning people not to take any services from Matrix Cellular.

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    7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
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