[Resolved] Matrix International — Rs 5000/- debited to my sbi credit card at 4.15pm today

ramu1961

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	SBI CREDIT CARD

I received message on my mobile [protected] at 4.15pm that my SBI credit card xxxx xxxx xxxx 3011debited with Rs.5000/by MATRIX INTERNATIONAL. In this connection, I submit we took 3 sim cards for our trip to singapore.malaysia, thailand from 7/9/15 to16/9/2015 and they took xerox copy of my sbi credit card .On 17/9/15 they mailed a bill for Rs255.36 and debited our card on 21/9/15. Now without bill and without any details they now debited today (29/9/2015) Rs.5000/-. As no details are received from the company and the amount is in round rupees of 5000, I suspect a fraudulant transaction and I request you to reverse the payment. Thanking YOU. With Regards K S R MURTY [protected], [protected]@gmail.com

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Complaint marked as Resolved

Matrix Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2015

Matrix Cellular Customer Care's response Hi Ramu,

Allow us to look into the issue, we will ensure that the matter is looked into on priority and we will get in touch with you via email ASAP.

Regards,
Team Matrix