Mebelkart — Not received yet ordered on 9-feb-2016->hindustan unilever pureit intella 14 litres water

Address:560008
Website:www.mebelkart.com

Hi sir/mam,

I had ordered one 'hindustan unilever pureit intella 14 litres water purifier (Blue)' having reference number 'mk166949wn1b100' from 'https://www.mebelkart.com'. Company had assured me that estimated delivery date of it is 'on or before thu, 25-feb-2016' but today is '19-mar-2016' and i am still waiting for delivery of my product.

I had payed 1080 rs. Online payment during its order. I had sent many emails to company for knowing about my order but company has stopped replying of my emails now. Talked to its customer care, but there is no satisfactory response. Customer care had told me that they will call back to me but they did't make any call to me regarding this.

Regards,
Sandeep gupta
Qtr. No.-593/a, northern central railway colony, govind nagar, kanpur
Kanpur - 208006
Uttar pradesh, india
[protected]
Was this information helpful?
No (0)
Yes (0)
MebelKart customer support has been notified about the posted complaint.
Complaint comments 

Comments

After completion of 4 months, Mebelkart has not shipped my product. Its customer care executives also misbehave with customers. Please return my amount now.
Dear Consumer,

Greetings for the day!

We regret for the inconvenience caused to you!

With reference to Order id-[protected]/31482, Order has been cancelled & processed for initiating Refund. The same has been informed to the Accounts team. How ever you shall receive the money back to your account within 7-9 Business working days. The amount will be processed to the same source used at the time of placing the Order.

Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com|[protected]
Hi,

I am Amit Raj, from Bangalore, I am also facing the same from mebelkart.
I am going to file a big consumer court case against these frauds, hence I am collecting data from list of people facing this issue.
Can you please email me the details:
Subject : Mebelkart Order
Body: What is problem you are facing or faced and order id.

It would help other innocent people to not trap in this kind of fraud company.

Thanks,
Amit Raj
email: [protected]@gmail.com
Hi Mebelkart,

Can you tell me that when your 7-9 business days will complete and when will you refund my amount in my account? Your time already finished but money has not been refunded. Are you again wasting my time? If you can not complete your promise as you said in above reply then how can you provide service to any customer? This is very shameful for you.

Please refund my money as soon as possible.

Regards,
Sandeep gupta
Qtr. No.-593/A, Northern Central Railway Colony, Govind Nagar, Kanpur
Kanpur - 208006
Uttar pradesh, india
[protected]
Hi Mebelkart,

Again your drama started for refunding of my money. You are not taking any action. only send mail like below:

Hi Sandeep,

Greetings from Mebelkart.

We would like to inform you that your amount has been refunded on 24th May 2016. it will take 7-10 days to credit back in your account. Sharing you the reference ID: [protected] for your convenience. we would appreciate your patience on this matter.

In the case of any further concern on the same, feel free to revert.

Ticket URL : https://support.mebelkart.com/helpdesk/tickets/58826

Again you are taking 7-10 days..Previous 20 days were less for you, why are you taking more time now? Please stop making fools to your customers.

Regards,
Sandeep Gupta
Mob:[protected]
Hi Mebelkart,

For your kind information, I want to tell you regarding to trail email,

"Sorry for the delay in response. As per the concerned team, the refund has been done with the reference ID- [protected].

In the case of any further concern on the same, feel free to revert.

Ticket URL : https://support.mebelkart.com/helpdesk/tickets/58826"

I want to clear you that I didn't received any refunded amount in my account. Can you share NEFT transaction details with me? I think you have not refunded money in my account. Share each and every details having account number also.

Regards,
Sandeep Gupta
Mob:[protected]
I am facing the same issue with this cheater company . I purchase Rado King size bed worth 24929/-(upfront payments ) dated 09th May 2016 which was to be delivered by 31st may 2016 (Order Id.[protected]).
The product has not been delivered till now but the Mebelkart (Their website and customer care ) is claiming to have already delivered the product to my address .

I am just wondering how much fraud company is looting the innocent people.
I has done several mail and called to their customer care but to satisfactorily response yet received from their side. I have finally come to the decision of filling an FIR against this company .

Regards,

Thakur Prasad
Kolkata, Mob -[protected]
Hi Mebelkart,

Please provide details of my refund.

Regards,
Sandeep Gupta
Mob:[protected]
Hi Mebelkart,

you are again and again telling lie that
"The refund has been initiated with the reference id [protected]. "

Since I have not got any kind of refund from your side.If refund has been initiated then please tell me how much time it will take to complete? I think any NEFT process takes just few minutes process but I think you will take 7-9 working days. Am I correct? Because you all processes always take 7-9 days time.

Please don't waste my more time and complete this refund process and share NEFT details along with complete bank details because till now I didn't get any kind of refund amount from your side.

Regards,
Sandeep Gupta
Mob:[protected]
Hi Mebelkart,

You have crossed the limit of fraudulence. Each and every time you are saying that you have refunded my amount and each time I'm saying that I have not got any kind of refund from your side.
Your yesterday email was as below:

"Hi Sandeep,

Greetings from Mebelkart.

Sorry for the delay in response. As per the team, the refund has been done to your Union bank account with the reference ID[protected]. Request you to check with your bank.

Shame on you Mebelkart because this time your transaction refund Id is changed for same transaction, how is it possible? Last time you saying that reference id is:[protected]. "

I'm requesting again and again but you never share NEFT details of your transaction because your company seems me totally fraud. Neither you have delivered my order nor you want to refund my amount.

At last, I want to request you that please refund my amount and also share pdf file of your NEFT transaction, having details like transaction date and time, account number, bank name, bank branch etc.; because I am not getting any refund from your side.

Regards,
Sandeep Gupta
Mob:[protected]
Hi Mebelkart,

Your fake NEFT details shared by you has been attached with this comment. Conclusion of it is as below:

As per bank, there is no such type of transaction being made for my account and you have send an incomplete NEFT detail.
1. Can you tell me where is account number in which you have transferred money?
2.Can you tell me where is bank's branch address has been mentioned in it?
3.Can you tell me where is IFSC code of bank has been shown in it?
4.Can you tell me where is payee bank's details(Account number, branch address, Bank name etc.) have been mentioned in it?

Mebelkart, now it is over and it going beyond of my limit. How many times I'll go to bank for your such types of fraud verifications?
I'm requesting you to resolve this issue within 1 week otherwise I'm going to complain to Delhi Police now and also I'll file case against you now.

Regards,
Sandeep Gupta
Mob:[protected]

Hi Team,

As you are saying "As informed you we have refunded the amount to the same from which you made the payment.", what is the mean of same? I'm saying that you have no details of my account. If you have my account number then why are you not sharing it. I'm again saying it that you have not transferred the amount because you have not necessary details of my account for transferring the refund amount.Without account number and IFSC code of bank, none can transfer amount, payment gateway also needs this basic details.My bank has also confirmed that you have not done any refund in my account. So, don't cheat with me.

Please share account number and IFSC code for which you are saying that you have transferred money in my account.

Regards,
Sandeep Gupta
Mob:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MebelKart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    242
    Pending
    14
    Resolved
    80
    MebelKart Phone
    +91 72 0427 3294 [Customer Care]
    +91 97 4267 1617 [Corporate Sales]
    MebelKart Address
    7th Floor, Tower D, Diamond District, HAL Airport Road, Bangalore North, Karnataka, India - 560008
    View all MebelKart contact information