Michelin India Complaints & Reviews

Dear sir/madam,

I am using 9 car tyres of your company, 5 in my honda brv and 4 in my honda amaze. Recently, while i was travelling in ahmedabad, gujarat on airport road, my tyre developed a crack (Front left tyre). I was driving at a speed of 40kmph on a very smooth surface on airport road. I logged an online complaint with your dealer in bopal, ahmedabad vide complaint no: clgj[protected] and got the tyre inspected. Today i recd a report stating that my complaint is rejected and i will not get any replacement.
I talked to your mr. Amit chowdhry and he told me to text the complaint no. Post that i got a report rejecting replacement of my tyre (On whats app). I called him again, but, he did not entertain my calls.
I request you to replace my tyre at the earliest.

Regards,

Rakesh bhat
[protected]
Email: rakesh. [protected]@gmail.com

Dear sir,

This is kotapati nagamalleswarao from eluru.

I have purchases 4 no michelin tires for my nissan micra car on[protected]. At the time of purchases they given three years warranty

After one month of running one tire has bursted while driving. We sent for guaranty but the dealer told that there is no manufacture defect

After three more month again one more tire was broken while driving

Please see the below details
Name of dealer : sri rama tyres
Date of purchases[protected] bill no 310

Honda cars india ltd. — tyre busted

1 review
Mo mohammed bilal2526 on dec 12, 2017 mark as resolved

Dear sir,

My self is mr. Mohammed bilaluddin from karimnagar district, telengana state
I purchased a new honda brv car i-dtec in the month of august bearing registration number ts02ew2526 kilometers runned only 6000
And within a span of 2two and half month one of my left back tyre of car got cut. I was on the way from my home at karimnagar telengana state
On the way my tyre got cut in between way. I reached my office safely and after some time complete air from tyre of my car got exhausted. I complaint to green honda authorized kapil motors dealer to contact "michelin tyre company" after i complaint to honda dealer i did'nt got response till 1 month
After i got frustrated on staff he given reply after 1 month that michelin company engineer is not coming to inspect the tyre so we are dealying
So, still i didn't got the response from your dealers
Hence, i requested to honda family please replace to my "new tyre"
Please find out my solution till no response from your team

Thanks,
Mohammed bilaluddin,
Karimanagar, telengana,
[protected]@gmail.com,
+91-[protected]

Dear sir This is Akshay we’re dealers for tyres I have paid 50k advance for dealership in the month of September 12th from my Sbi account I applied for refund since it’s very long time Michelin sales person Mr Rajath has given a commitment he will transfer the amount on 27th nov till now I haven’t received my money his senior Mr Santosh told he will get it done ✅ both are not answering my call I need intrest for four months for my 50k kindly get my refund amount with intrest whatever applies for four months
Regards
Akshay
Garudaautofit
[protected]

Inspite of repeated mails and following the recommended procedures michelin is failed to resolve my issue the newly buyed car tyre went flat in running which haven't covered 1000 km too. Dissopointed with performance and customer services approach and irresponsibility we will meet leagally for sure in consumer forum.
Though it is france based company and the tyre is made in thialand we indians are not fool that you will commit unbelievable tyre performance and quality and we will not ask even a single question yhe company. I have already regestered complaint against the company me and my lawyer were just waiting for your authorised claim report and thankfully you have given the rejection report both authority and company will have to pay for it. While claim settlement the authority don't even thought of the tyre thread depth!!!
If not just go to youtube and check advertises and commitments of the michelin tyres
Claim no 031918pcn
Ph no [protected] mail id [protected]@gmail.com

Hi, i m using michelin tyres in my cbz xtreme, till now its working gud but from last 2 months, i noticed cut marks on outer part (Side wall) on one side only, i[censored] want i can send u pics also, i lost tyre purchase bill in my old house but copy of same bill is available in tyre centre at usha tyre bilimora navsari gujarat. I have purchase this tyre before 1 year. So i want to replace tyre with good side wall.
My contact information: mob [protected]
Mail: [protected]@gmail.com

I have purchased a honda jazz from mansorovar honda in chennai.in your tv ad you shown the tyre are fit all the roads and environment
Using in the chennai roads the tyre get damaged. This shows that your quality of the tyre which you supply to honda cars in india
One thing you have to do is remove the tv ad or supply tyre as per the quality specification which your showing in the tv ad

Name : k t natarajan
M. Number : [protected]
E-mail id : [protected]@gmail.com

Dear sir,

we re eicher volvo & trucks dealer in pune chakan

below mentioned vehicle reported for tyre issue checked we found that tyre outer wall cracked marks due to material defective.

kindly look in and send service engineer for tyre inspection,

vehicle details below

customer name : POONA RANCHI CARGO MOVERS PVT LTD

chassis Number : MC2M1SRF0GF009382

Engine Number : VEDX5*313017*A1*P

vehicle Number : CG04LS5618

vehicle model : Pro 60.31

Dater of Sale : 03/04/2017

complaint reported on 10/08/2017

Complaint : tyre outer side cracked

Tyre Number : NCS20272U

SO kindly check below mentioned vehicle details and take action as soon as possible.

from,
Talsons Motor Pvt Ltd,

Chakan Talegaon Road Near Rinder,
148/1 Chakan (Mahalunge ingle) pin 410501
contact number [protected] and [protected]
email: [protected]@gmail.com / [protected]@talwarauto.co

Hi, i m using michelin tyres in my vw vento, till now its working gud but from last 2 months, i noticed cut marks in all of my 4 tyres on outer part, i[censored] want i can send u pics also, i use to get it align and balancing regularly on 5000 kms but still facing these type of problem. Hope to clear this problem on company side and provide me new fresh set of tyres if possible.

We are from lm automotive india pvt ltd, we are authorized dealer for sales and service of honda four wheeler s. We have entered an arrangement with michelin india for purchasing tyres from them. We have a problem to login to our account, and we have already intimated this issue to your representative mr clement ([protected]) and send mails also the below mentioned mail ids but there is no response to them, mail ids are
Tarani. [protected]@michelin.com, clement. [protected]@michelin.com

Request to solve the problem as early as possible

Unfortunately 3 month ago within warranty period one tyre got busted on highway in midnight 2.00 am. That time i was travelling from jaipur to gurgaon via nh-8.

As per my habit this time also i checked my car tyres air pressure on hp petrol pump and maintained approx 33-34.

Still, 1 tyre got busted from sides, i searched one mechanic on highway and after examining completely, he said this tyre is not of good quality.
No puncture was found in tyre, no blade cut was found.

I raised complaint on company website many times, and as per suggestion of your company representative i submitted the tyre to dealer "x y z automobiles".

Also, your company customer care representative gave me the number of technical person mr. Xyz.
And advised me to call him on xxxxxxxxxx to visit dealer's workshop and examine the tyre.
I tried twice on that number but no one picked up the phone.

After that i raised complaint on company website: http://www.michelin.in/IN/en/help-and-support/contact-us.html many times.
But didn't got any response after submitting the tyre.

After above incident i am using "nitrogen gas" in tyres maintaining air pressure 34.

Till now it's more than 3 month and my problem is not resolved.

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Michelin tyres have been consistently providing me with exemplary performance with every set of tyres that I bought and fit them on my bike, be it Pulsar 220 or KTM RC390. My first tyre was a Michelin Dirac 1290/90-17 and it lasted a good 25, 000 KM without much wear. The compound used in them was just brilliant for various road conditions in India. It's unfortunate that they do not supply that size anymore. It's a fantastic fit for all the Pulsar 220s in the road. The bike and that tyre are made for eachother.

Moving on to the front tyre, I fit a Michelin Pilot Sport 100/90-17. While these are good, they aren't so great. I felt it did the job but didn't inspire confidence to the rider. It provides adequate grip in various road conditions in India. Interestingly, this tyre wore out in about 20, 000 KM. I don't think Pilot Sport is that good for Indian road conditions, when compared to their other offerings, which brings me to Michelin Pilot Street.

Michelin Street Pilot - Current set of tyres on my KTM RC 390. I don't think they have let me down ever, irrespective of the road conditions. These set of tyres stick to the road and provide consistent feedback to the rider, as a result of which, a rider can extract maximum potential of this set of tyres (Front and back - KTM specified dimensions). While I don't expect them to last as long as Sirac or Sport did, I would suggest every biker/rider to get Michelin Pilot Street radial on their bike. They are absolute value for money for the performance and reliability that is offered to the customer.

We purchased 4 michelin tyres size on 10 dec 2016from n mehta wheels their invoice no. S 2354 dt.10/12/16
On 10/april the front left tire had burst. The tyre was inspected case no. Clmh[protected] & we had purchase new tire from n mehta wheels invoice no.[protected] on 18/4 you sent us a msg saying that you will adjust rs. 12, 600 in our next purchase.
Are you playing game or just ignorant, which means that we will wait for 4 years to get rs, 12, 600.
If i do not get full refund i will file a case in the consumer court. Pls reply.

I purchased 4 Michelin tyres from Hindusthan tyres, Cuttack for my Maruti RITZ car during early 2015. After 10, 000 km one tyre showed crack. After 20, 000 km I find one of my tyre get burst and I met an accident. Now after 30, 000 Km I find one tyre get cracked and when I went to the dealer, the dealer misbehaved me and said why you have always complaint, may be you are driving very rough. The statement was quite disgusting. I said you keep my tyre and as per your company direction you get tested. After 5 days one report came that this is not manufacturing defect and there must be any object hits the tyre and it could not withstand the sock and the result is this. It is quite unfortunate to find such report. How can they justify it is not manufacturing defect. If there would have any cut by any sharp object it should be a straight line. Further tyres are meant for Indian roads.In past I have purchased Bridgestone radial tyre and it rolled for more than one lakh kilometre in the same road. Out of 4 tyres purchased I find three tyres manufacturing problem. Since they have the authority to check it at their level, it is with their mercy. The Company seems giving preference to dealer than a customer.This is purely injustice and I strongly protest on it. My humble request go for some other tyre but never Michelin... Neither Tyre is good nor the service...

I too had a very bad experience with Michelin tyres. I bought a new Honda BRV fitted with Michelin tyres. After running for just 6800 Km, its one of the front driver side tyres got a big cut and I had complainted to the dealer of honda cars(ACE HONDA NOIDA), Dealer informed that Michelin technical person will attend this Complaint after that only any infomation provided by us.Today I came to know that this claim is not passed by Michelin.Why I dont know...
they didn't bother and blamed the Indian roads.
I wonder why Honda is using their tyres. One should never use Michelin tyres It's a horrible company and I had the worst experience with them. Very bad experience with Honda and michelin too..

These tyres are 2 months old and ran 2500 KMs. I found cracks on my tyre and I complaint about this and they said that it's not a manufacturing defect.So i asked about this to my friend who works in apollo and he said that their tyres won't have such a complaint unless it's a manufacturing defect or old stock.
I have been using michelin for past 10 years that's why i bought these for my car and it was much dissapointing.
So kindly give a refund or replacement for my tyres.
Michelin complaint no:CLKL[protected] & CLKL[protected].

Only 11000 km my car Tyre in come bubble in side wall and Michelin engineer could not explain properly and report to claim has been not passed so i call customer care in Michelin company so call exucativ not proper guide me and said that Michelin engineer not come customer visit then report is final and could not explain,

so please revert me my Tyre complain.

Dear customer, thank you for contacting michelin india helpdesk. Please visit our dealer devsons automotives pvt. Ltd. To get your tyre inspected. Your case reference number is clhr[protected]. Regards michelin india.

Above is the sms which i received from michellin india customer care after my first contact on 26th july after i noted a 2 mm thick almost around 1 and half inch long and an inch wider tearing out of my right side tyre. This is a michelin tyre bought just over one and half months back from your dealer devsons gurgaon for my skoda rapid. I bought 2 tyres for which i have the bill, after dealer recommended the tyre. I refuted all warnings from my friends about michelin not meeting durability standards for indian road ecosystem, and relatively soft. But i was proven wrong for my decision. Despite of well aligned wheels, the bruise was so long and deep that it validates general opinion.

I had also contacted the dealer on the same day, immediately i noticed the damage. He simply told that this is not a manufacturing defect and is not covered under warranty and surprisingly, further insisted to cover it up with an adhesive. Is that what, i bought the tyre for. I refused and he said he will arrange for engineer's visit.

I am still hopeful of michelin as a claimed leader to replace this tyre, whether its a manfuacturing defect. Its a material defect per se.

Michelin seriously needs to improvise its quality for tyres sold in indian market and should immediately replace the tyre.

Dear sir/madam,
I purchased 4 nos. michelin energy xm24 tyres in mid january 2016 from k and k tyre expert pvt. ltd. digital warranty no. dwhr150116xe78. two of the tyres have burst. both have been cracked in the side wall, at different dates two weeks apart. i took the first tyre to the dealer, he says that there is no warranty or guarantee on cracks or torn tyres. had no option, got it repaired, as per the dealer, the tyre is fit only for rear or the spare wheel. the second tyre has burst last night, i can see a bulge near the tear. i do not want to go to the dealer as i already know his answer. i request you to replace both my defective tyres. my car honda city 2011 was fitted with michelin tyres and were extremely good. no puncture even in the first 50, 000 kms. at 65, 000 kms i changed only 4 tyres as the spare wheel was unused. now in the new michelin tyres, 2 tyres are rendered useless in 6 months. i request you to replace my defective tyres. regards,
Lalit - [protected]
[protected]@gmail.com

I have purchased new city and miliage 2500km when tyres where bust.
i was driving my car at the good road with the speed of 70km
late i have gone to our honda showroom from which i have brought my car
i have took tyre and told me that it will be replaced soon by the michelin
after 2 3 days they called me and told me that the michelin engneer have rejectd
to gave replacement of tyre and gave the one sheet of inspection paper
and whitten in that bust caused due to low tyre presure bt we i was going outside that day
my driver firstly have checked the tyres pressures then how they can tell me that
and after that i called the call center they are the cheep category people they dont know how to talk with
customers they think that they are the GOD there tyres will not be deffective or will cause any thing any think happed to that tyres are
our mistake.