Micromax Informatics Complaints & Reviews

I had given my Micromax Nitro A311 for repair at Vashi telecom on[protected], for which the reference number is:*W[protected]*. Many times I have contacted the service center but they keep on delaying the delivery of repaired mobile by giving different excuses every time. Their last excuse was that "my mobile is under L4 service and pending for replacement". But still they haven't confirmed either the replacement model or the delivery date. Its been a month and half and still I am inquiring about my mobile. Sometimes I feel I have made a wrong decision by purchasing micromax set, because this is second time I am facing the same issue in only one year of purchase.

Two times my mobile board out . First time i waited 50 days to get it rectified and now i given my mobile on 09/12/2105 now date is 12/01/2016. Made 30 service centre . Made 3 times compliant at [protected]@micromaxinfo.com, Reference id 217727, 216495, 218825. Called me toll free no . Reference id mmx[protected]. No action taken so far.

I'm using micromax canvas 2 colours phone got dead and warranty has been expired. I visited service center at Micromax fairdabad...they told me replaced PCB and charged will be 3200/- Can you help me with proper solution?

I have purchase Micromax UHD LED TV Model No. 42C0050 dated- 04/Nov/2015 from aligarh, after that 1st time i have launch a request you representative for installation but not a single person come to my home for installation, again i have call to customer care and 2nd time re launch a complaint but again same problem created, now finally 3rd time i launch a complaint to customer care on 08/01/2015, he satisfied to me that installation is completed within 48 hours, but still not a single person came to my home for installation. Now what can i do.

Iam manoj krishna iam giving to srevice in my mobile since 12th november 2015 but still not compleat my mobile repair.The company giving repairing time is one month but alredy two months are compleated So i want my mobile with repair or without repair other wise giving to money my job sheet number as "S[protected]-7809" Thankyou

Iammanojkrishna. Iam giving to sevice in my mobile since 12/11/2015 but still come back .The micromax company gives only one month time but two months are over i want my mobile with repair or without repair other wise give money .So please help me sir

I brought the product on 17.12.2014 from tarang telecoms, 10 Durgadas kuthi lane, howrah-711101( bill no. 786 ), MIMEI / 1- [protected], S IMEI/2 [protected]. It was continuously having the problem of hanging. it stopped working from 19.12.2015. i sent it for servicing on 23/12/2015 at micromax service centre(solution point ), 58 GT ROAD, BALLY, HOWRAH-711201. IMEI NO.[protected]. 2nd time i gave again my phone for servicing on 9.1.2016 IMEI NO.[protected]. They changed the touch screen and returned back . After 1 hour it stopped working again . since the next day was sunday i took it on monday[11.1.2016 ] for the 3rd time and they took it saying it will take 10 days to repair it. now, sir, i am not satisfied with the product and how many tiimes shall I go for a same problem . kindly take into the matter seriously and do the needful as early as possible.

To the concerned authorities, i am using micromax canvas a300. i am currently residing in Rourkela, odisha. the service provided by the authorized center here is ridiculous, i have been there almost 5 times now and no one seems to care about the customers, my issue is not resolved till date, the way they behave with customers is not at all satisfactory, always they try to delay things by postponing the dates. This kind of service is not expected from a reputed company like micromax which has risen so much in the recent years, the service center is just not upto the mark, kindly look into the matter and help me resolve my issue. whenever i visit the center, i am provided with a token and have to wait for nearly 2 to 3 hours. I hope all relevant action is taken against the concerned service center. Name: Anup Garg mobile number: [protected] Thank you

I have buy Micromax canvas 5 E481 I will buy this phone at last month DEC 2015. Now the problem is I lost that mobile lock key. I visited your service center no one can resolve this problem. Your service oprater say me she have no idea when this lock key part has came.

My Newly bought Micromax Canvas nitro A311 not working properly so i gave the phone to the nearby Micromax service center, Carwin Electronics, No.5 Raja Rajan Commercial Complex, Thanjavur-613001 on 29/08/2015. But Still Now they have not returned my smartphone Very Worst customer service ever i met, please return my phone as soon possible, please everyone don't buy any Micromax products

Respected sir, our micromax mobile EG111 submit in authorize service station in Nagpur (ALRAZA MOBILE SERVICE CENTER) on 08/12/2015.
Till date no anny response on phone of service center, I visit five to six times but counter staff not gave to me sufficient answer . my mobile in under warranty .
Anny mobile number of service station not responding, and counter staff behivier very roode, I request you please solve my problem as soon as possible.
My job sheet no. W[protected], Date- 08/12/2015

We send many mails and call to customer care but not any response or sufisient answer to me. I realy harassment from micromax.
Please solve my problem and take action against service station for rudge behavior, otherwise I am going in consumer forum for legal action.


Thanking you
ASHWIN D FULEY
MOB NO. [protected], [protected]
[protected]@rediffmail.com

I have purchase a new mobile "Micromax Canvas knight cameo A-290" (white) worth of Rs. 11300/- as on 10/03/2015. It has create some issue regarding charging and low battery, whenever it has passed only thee months. When I visit on you service center " The Mobile Care (Delhi)" B-36, Nanak Pura, Laxmi Nagar, Delhi 110092, they replied that the charging jack has broken inside, and you have to paid Rs. 1850/- for it, I agree to paid due to avoid this inconvenience. Only after three months it has create same issued low battery/battery power not hold, and I re-surrender in warranty as on 28/11/2015 vide service doc number[protected], and they told me that within 15 to 20 days we provide you the mobile. But that was not enough 20 days passed when I asked about my set they replied me that your mobile was not repaired by us and we forward it on 15/12/2015 in "Factory" for Final repaid vide service doc Number[protected] and I has also confirm to your Call Centre by me. On Saturday morning 09/01/2016, I received a call to that mobile has OK, and Check by you Q.C., it is happy news for me, I receive the same in afternoon, but set was black color and scratches on it, whenever it was white un-scratch, but I was adjusted the problem and now it is my hand only 30 minutes, I found that battery was ZERO, when I receive the battery was on 31%. then in evening I plug on in charging, the battery indicator was not go more 35%, That means the set was on the same situation. I complain the same day in your customer care they suggest to resubmit the mobile in service center. Now I want to know that what is your quality control's quality who approve the set was OK. why I suffer to your delay system whenever It was not lower rate mobile?, and why don't you provide me knew set if it was not repairable or under warranty? Attachment/enclosure are as under 1.Photo copy of sale invoice, 2.Photocopy of First repair bill. 3.Photocopy issued by service note of Service Center (Both in one) please give me a positive response, other I will knock out the door of Consumer Court. Dinesh Singh Budwal (EPF & ESIC Consultant) X/3438, Street No. 1, Raghubar Pura No.2, Gandhi Nagar, Delhi 110031, Mobile [protected], [protected], [protected],

Dear sir micromax canvas q334 my mobile missing sir. Please block my mobile. M_imei1;[protected] s_imei2;[protected] ean no;[protected]

I have purchased a mobile model Micromax Canvas Knight A350 on date 12 Dec 2014 and couple of months back my touch screen stopped working, and i have given the phone to the nearest micormax service center Sri Sai Telecommunication, No: 9, 494/11. Up Royal 2nd Main, 4th Cross, Sampige Road, Malleswaram, Bangalore-560003 on date 7 Dec 2015 and it is in a warranty. ITs already been one months now and i have not received the phone yet, reason they give for the same is touch screen not in stock, and they are saying to wait for another 15 days

My yu yureka mobile screen damage before 5-6 Month i have register a complaint with yureka service center, they replaced my mobile and i have pay for this Rs.@3000. but yureka team send me faulty mobile with reverse charging issue. after that i have again give a complaint for this issue before 4-5 month, i have call to yureka costumer service center but every time they told me wait 10-15 days and still i don't have received my mobile from them. so it's requeted to you that please register my complaint against yureka(Micromax) and resolve my issue ASAP. Reference Ticket id: 1704954 at yureka end. ORDER#:DL[protected] WAYBILL#:[protected] Regards' Deepak kumar [protected] [protected]

Calling Problem 1. While in Call, call get cut automatically 2. Volume is very less in call (Mic issue) 3. Call receive problem (Not able to receive call)- Hang Given thrice to service center, but the issue was not resolved. I want my phone replaced asap.

Respected sir/mam, I am Lt Ankit Singh from Indian Navy. I bought Micromax Canvas Gold A300 online on 19 Sep 2014 costing Rs 18899 and with 1 year of warranty ()expiring on 19 sep 2015). I have attached the bill invoice for the delivery here with. After few months the phone developed problems as it used to switch off by itself. As it was still under warranty period, I took it to Micromax care center in Kochi for repair on 25 July 2015 where I got to know that there was some fault in motherboard. The representatives did some makeshift temporary repair and handed over the phone back to me whose job sheet I am attaching herewith. Soon after the problem still persisted and the phone used to turn off automatically even more frequently than before and finally on 28 Dec, it went off permanently. I again took it to service center where the representatives told me that they need to change the motherboard but refused to repair it and even take responsibility for the same fault they could't treat earlier. They also demanded Rs 11589 if I wanted a repair (I have attached the job sheet and the quotation for same). sir/mam, it is now well known to me that the handset was a faulty one. The irresponsible customer care staff should have replaced the phone immediately when i first took the handset to them but they waited for the warranty period to get over so that I would have to pay from my pocket and now are demanding huge money for the same, It was their responsibility to repair it irrespective of the warranty period as the same fault persisted throughout the period the phone was with me. This is a clear case of fraud from their side. So I would request you to look into this matter and forward my complaint. I am waiting for a response from your side. Thanks in advance.

MY jobsheet number is S[protected].. isuue was it was'nt swiching on after the official update of lollipop... and its 25 days since i submitted phone to service center and still they say wait for 15 days more each time when i call their call center. And sometimes they even told your handset has been repaired and will be dispatched soon... but its not the truth.. next time i call they say same 15 days story...call center people have byhearted answer " we can understand your probelm sir, we are really sorry for your inconvienience"... but no proper help from their end... REALLY IRRITATING COMPANY WITH SUCH A LOW CLASS OF AFTER SALES SERVICE...

I bought a phone on 2014 . I have aproblem within few month that its start switched off and restarting. I don't even know what is happen so i went to micromax service centre and asked about that they make aservice and said to me that if the problem continous u come .They were saying the same think for 3 times and after the warrenty my phone was totally switched off.

Sir/ Madam, I am Snehalata Dalei. I have submitted the mobile in micromax care, Jajpur Road on 26.10.2015 in warranty period.Due to Faulty my mobile(Switched not on and Camera Quality). I have already complaint to customer care 30 to 40 times. but there is no any action about my mobile. Regards, Bikash Kumar Dalei Mob-[protected]