[Resolved] Mobikwik — money not refunded | |||
on[protected]:16pm I tried to purchase a product Item No: [protected] from ebay.in . For payment I preferred netabnking MOBIKWIK as gateway. I did netbanking and an amount of Rs. 5899.15/- deducted from myobcI a/c, but transaction got failed due to some error. Transaction ID is[protected] TRANSFER TO [protected] AVENUES INDIA PRIVATE. I wrote complaint to MOBIKWIK, AVENUES INDIA PRIVATE and ebay.in. Avenues India replied me that they has successfully completed the transaction and the amount send it to MOBIKWIK on[protected] itself. MOBIKWIK customer care replied me that I had successfully made the transaction and there is no problem with their side. But In my MOBIKWIK transaction history there is no such transaction on[protected] and wallet balance not get updated. Please verify my attached details and take necessary action to refund Rs. 5899.15/- to my obc a/c. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Mobikwik customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Dear Team,
My account on mobikwik is [protected]@gmail.com on mobiwik with mobile number [protected]. On 12th mach i qas buying something from ebay and choose the option to pay from mobikwik wallet. I had add rupees 142 on my mobikwik wallet through icici net banking but the page got refreshed and error occoured and the amount has been deducted from my account. Again i made the payment though icici dwbit card it was successful. Today when i check with icici customer care support they said the payment was successful both the time . They have given me the refrence number - ZP14C0EC95E94 .
My account on mobikwik is [protected]@gmail.com on mobiwik with mobile number [protected]. On 12th mach i qas buying something from ebay and choose the option to pay from mobikwik wallet. I had add rupees 142 on my mobikwik wallet through icici net banking but the page got refreshed and error occoured and the amount has been deducted from my account. Again i made the payment though icici dwbit card it was successful. Today when i check with icici customer care support they said the payment was successful both the time . They have given me the refrence number - ZP14C0EC95E94 .
I tried to recharge my phone 2 times on 1st June 2015 at 11:45pm and got message "Dear Customer, your request could not be processed. Please Try again.We regret to inconvenience. Thank you Reliance". My amount Rs 57 two times (Total Rs. 114) has been deducted from mobikwik wallet. Now they are refusing to refund and saying to contact Operator. I contacted operator, they says, deducted money will be back in that account from where it is deducted. I forward that message to Mobikwik but now not getting any response
Mobikwik Transaction ID [protected]
Mobikwik Transaction ID [protected]
Attachment is the email reference received from operator
Mobikwik Transaction ID [protected]
Mobikwik Transaction ID [protected]
Attachment is the email reference received from operator
BLOCK MY ID
FROM 29/03/2014 MY ID HAS BLOCKED SO PLZ SIR RE OPEN MY ID. AROUND 900 RS IN MY IDNOT REFUND FROM MOBIKWIK
PLZ REFUND MY MOBNYE RS-255/-, PLS REFUND, PLZ CALL ME THIS NO-[protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Email Id:- [protected]@gmail.com