[Resolved]  Samsung India — Non Co-operation of Service Center to track lost mobile

Address:

North 24 Parganas, West Bengal

Dear Sir,

I have lost my mobile along with SIM card of AirTel No. [protected] and Memory Card of 8-GB (Samsung Make) on[protected], at around 6:45 PM, when I was returning from my Office (at 3/C, LA-Block, Salt Lake) by a bus from Beliaghata (Building More) to Birati (my home) [route of Bus was Tollugunge to Madhyamgram]. I have Lodged a Police complain at 11:30 am on 22.06.2013 at nearest police station of Birati i.e. Airport Police Station, Kolkata.

I have already collected new duplicate SIM of same No. [protected] from AirTel.

Details of my phone :
Mobile Phone Model: Samsung Make Star 3G, GT-S5603,
Last Used Airtel No. [protected]
Mobile Missed Date :[protected] at 6:45 PM,
Lost Zone : Beliaghata Building More to Birati (by bus of rout via E. M. Bypass - Ultadanga - Lake Town - Airport)
GDE No. at Airport P. S. : 1238/13, Dt.[protected]
IMEI No.: [protected]
MY e-mail Address for contact : [protected]@gmail.com
Mobile No for Communication : [protected].

As suggested by some of website to trace lost mobile - I had gone to Samsung Mobile Service Center at Seth Pukur, 87, Jassore Road, Barasat, Kolkata-700124 along with copy of GDE of Airport P.S. and original copy of Invoice - for their help to trace my lost mobile. But they directly refused to help me and instructed me to contact with police. There is an option given in their website to trace the registered lost mobile.

Airtel also denied to help me to trace out the mobile.

I know that they have option to trace out lost mobile if it is is being used by IMEI No. or if it is not being used they can deactivate the Mobile and trace out later.

Please help me to get back the Mobile Phone by tracking out IMEI No.: [protected] so that I can get back it.

Thanking you,

Yours faithfully,

Amitava Mondal
53, Kabi Sukanto Sarani,
PO-Birati,
P.S. Airport,
Kolkata-700051.
e-mail: [protected]@gmail.com
mobile for communication : [protected]