[Resolved]  Sony Xperia Go — Want my money to be refunded

Address:

Pune, Maharashtra

I purchased a Brand New Sony Xperia Go ST27i Black having IMEI No. [protected] for Rs.13790 from a Gujrat based dealer through ebay.in on 30th of november and received delivery of the same on 5th of december. After starting the product, it did start well but it din't work properly for long time and started giving problem of sim detection. When I called the supplier, he said that he's is not responsible for anything and I need to consult to service centre. When I went to SONY service centre, they said me that my IMEI is international and due to which the warranty of the phone expires and they can't do anything. When after that I had a word with supplier, he told me that I have received seller's warranty and not of manufacturer's warranty and I need to consult SERVEPRO Service Pvt. Ltd. When I had a word with SERVEPRO Service Pvt. Ltd, they told me that I need to submit my phone and i'll receive it after around 6 days. I submited my phone to SERVEPRO Service Pvt. Ltd on 6th of december and I received the same on 31st december at around 4.30pm. After using it for 15 days it gave me the same problem again, I again submited the phone to person of InTarvo (outlet of SERVEPRO Service Pvt. Ltd in pune) on 16th of january and they told me that i'll be getting mobile back in 5 days. The person of InTarvo told me that he has sent the mobile phone to chennai for further solution on 15th of february and also told me that i'll getting it back maximum by 28th of february but on 28th of february he said me that their vendor in chennai has closed down and my mobile problem is yet to be solved. He asked me for 8 days for further solution, it is more than 8 days and yet I have no information about the phone. Today its 11th of march and I have not received the phone yet and as a student I am seriously not in the mental state to take it anymore as I have used this phone for only 15 days though I have purchased this phone before 3 months and none of the parties gave me any sort of assistance.