[Resolved]  Sony Xperia P Lt22i — Sony Service Centre Not repairing my phone after i am ready to pay their charges for it.

Address:Thane, Maharashtra

Hi,

I bought Sony Xperia P lt22i from abroad last month for Rs.21000/-, Which does not have warranty in India i appreciate this.

Few days back i remove my sim card for some reason and after that i inserted in my phone but not fit proper and not shown sim network in my phone.
So, i try removes & inserted many times and due to this my pnone's micro sim Slot Tray damages and after that my phone is not working.

Due to this problem, I gone to Sony Service Center near to my place for repairing. but their person Told me this will not repair here as it was from abroad and not come in warranty.
I appreciate that warranty not cover in abroad phone but i told him that just repair it i am ready to pay your service charges and part replacement charge. than also he refuses.
after i mailed to sony xperia support forum about this problem, they also told me we can not help you in this matter.

than I shown my phone to two - three private repairing center outside, all are told me that its parts are not available in market otherwise we will do repair your mobile.
than i called to Sony customer service center and i discussed about this problem. i told them that your mobile parts are not available and your service center also refuses to repair. Than who will repair my phone.
i seen its American Sony website, in that website i see that they do repair chargeable there product without or expired warranty handset. I questioned them why not here..
and i also told them i used Nokia, Samsung mobiles from many years they all do repair their products even non warranty also by taking their charges. Here their Mobile parts are not available and even not repairing them self.
afterward they also told me that we can not help you in this.
as i told them, i will complaint this. they told me you can do.

Please do the needful. My mobile is not working from 20 days. My Mob. No. is [protected].(Vishal).
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Aug 13, 2020
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