[Resolved] Airtel - Mobile Postpaid Connection SIM Activation — AIRTEL POSTPAID CORPORATE MOBILE CONNECTION – SIM ACTIVATION ENDLESS WAIT | |||
I had purchased a mobile connection # [protected] from Airtel outlet in Vijayanagar, Bangalore on 1st August 2013 by providing all the documents. I was told the address verification would happen next day & SIM would be activated by 5th. However when no one came to verify the address, I contacted the outlet on 6th Aug & I was told that address verification had failed & someone from verification team had called my mobile & that it was not reachable. None of this was true as my current postpaid connection [protected] from airtel also has the same billing address & it was verified 3 yrs back when I got that connection. Also I didnt get any call from verification team either on 2nd or 3rd Aug. The outlet was kind enough to escalate this & arrange for address re-verification at a time of my choice. The next day 7th, the address was verified both at my residence & office. I was expecting the activation to happen on 8th. Since it didnt happen, I called outlet again on 8th evening & I was told this would happen by 9th. Again on 9th it didnt happen & was told that it would be done by the end of 9th Aug. Finally without success in activation, I went to the outlet on 10th & was told that activation would be done anytime of the day & that I would get a call. Since it didnt happen by 7 pm, I went to the outlet again & I was given another SIM [protected][protected] for the same mobile no requested & I was told that it is a technical problem which would be resolved by tuesday 13th Aug. I dont know if this problem would ever get resolved. It has been 10days without any help from airtel. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 59 Comments | |||
Comments
Dear Sir/Madam,
I am Ramesh.I have been prepaid connection, it was going successfully but your airtel representative called to me, there is good scheme to postpaid as in the same number. i have informed them eventhough if it is good scheme means you can activate prepaid to postpaid, then finally your representative came and collected money for 3oo rs and given postpaid card, then they told it will get activate within 48 hours is maximum. this was happened on at last week, but it is not activate is also and they didnot call back to me is also and i am waiting for there call, pls call me and conform me for postpaid connection
Name: ramesh
Mobil No: [protected]
I am awaiting for your call
Regds
Ramesh
I am Ramesh.I have been prepaid connection, it was going successfully but your airtel representative called to me, there is good scheme to postpaid as in the same number. i have informed them eventhough if it is good scheme means you can activate prepaid to postpaid, then finally your representative came and collected money for 3oo rs and given postpaid card, then they told it will get activate within 48 hours is maximum. this was happened on at last week, but it is not activate is also and they didnot call back to me is also and i am waiting for there call, pls call me and conform me for postpaid connection
Name: ramesh
Mobil No: [protected]
I am awaiting for your call
Regds
Ramesh
Airtel Mobile Post Paid — Airtel Complaint of
This a situation that has forced me to escalate issues regards Airtel Customer Service and the companies services in general to the Indian Consumer Complaints Forum.1. I have two post paid connections from Airtel Maharastra.
2. There has been zero connectivity in the area that I live due to their network issues since May-08. This has been communicated to Airtel centers and Customer Service and there has been no correction to the problem.
3. The advertised Airtel Nodal officers and Appellate have been contacted and there is also silence from there side.
3. The situation has become worse as they are not even acknowledging the Services Requests and Complaints raised. I have not been/unable using their services since then and have communicated this several times to terminate services and requested then for settling the dues. There has been no rebate provided in the rent during the service fault period.
4. Now Airtel has demanded long pending dues with a letter to initiating legal procedures and recovery. There is no basis for the dues as explained (although the amount is just Rs 794), but it is a matter of principle that does not protect the interest of the consumers.
This is totally unethical and ways of harassment by demanding for what they do not deserve. I've since then switched connections to another Service Provider and very happy with their services after being with Airtel for 4 years.
dear sir
i want our mb no-[protected] conection to close.my sim missing in market.
(wait for me confirmation close sim number)
thank's & Rgrd
Devendra kumar tiwari
9/123 indra ngr
lucknow 226016
i want our mb no-[protected] conection to close.my sim missing in market.
(wait for me confirmation close sim number)
thank's & Rgrd
Devendra kumar tiwari
9/123 indra ngr
lucknow 226016
Airtel Mobile — comments
Dear sir, kindly unsubscribe the textbased services on my mobile number [protected] as soon as possible . I recently got an airtel past paid connection number [protected]. I had submitted all necessary documents at the airtel gallery at fountain, fort Mumbai to their representatives which they had found to their satisfaction and then subsequently the verification was also done at my residential address. However after a week when i was on roaming, my outgoing was barred and i was told to resubmit my documents. This displays total unprofessional approach on part of airtel staff which has caused me great inconvenience as i am asked to go back to mumbai to re-submit my documents.( I am in delhi presently ) Needless to say, airtel service has deteriorated over time and also has received a lot of bad publicity by word of mouth owing to such incidences.
AirTel — activation of postpaid connection
dear sir,i am from Surat.and i have purchased two post paid connection in RIL national plan on dated15.07.2009.i have submitted required documents in AIRTEL office and they had given commitment of 19.07.2009 for activation.but my connection are not activated yet.and they are not give me valid reason..so do needful.
from: Mehul Joshi, surat
Dear sir/madam,
I am P.Murugan Raja, I have been prepaid connection, it was going successfully but your airtel representative called to me, there is good scheme to postpaid as in the same number. i have informed them eventhough if it is good scheme means you can activate prepaid to postpaid, then finally your representative came and collected money for 360 rs and given postpaid card, then they told it will get activate within 48 hours is maximum. this was happened on at last week, but it is not activate is also and they didnot call back to me is also and i am waiting for there call, pls call me and conform me for postpaid connection.
NAME: P.MURUGAN RAJA
MOBILE NUMBER.[protected]
I am P.Murugan Raja, I have been prepaid connection, it was going successfully but your airtel representative called to me, there is good scheme to postpaid as in the same number. i have informed them eventhough if it is good scheme means you can activate prepaid to postpaid, then finally your representative came and collected money for 360 rs and given postpaid card, then they told it will get activate within 48 hours is maximum. this was happened on at last week, but it is not activate is also and they didnot call back to me is also and i am waiting for there call, pls call me and conform me for postpaid connection.
NAME: P.MURUGAN RAJA
MOBILE NUMBER.[protected]
my no is [protected] nd i hv face a problen till yesterday.now the limit is cross
bcz my business is almoost down
so i wanna say to u, i[censored] r nt doing smthng tonigth dn ill must change my no
nd never ever paid ur bill ok
dt means u hv to do smthng
bcz my business is almoost down
so i wanna say to u, i[censored] r nt doing smthng tonigth dn ill must change my no
nd never ever paid ur bill ok
dt means u hv to do smthng
Sir,
Its been completely 1 month since I submitted an application[protected] for converting from Prepaid to Post paid connection, nothing has been done yet. I dont know what is happening, I have submitted the initial money, all documents, photographs and everything. I was told that it will probably take a week and its been a month now and its not activated. I havent re-charged my phone for so long hoping soon it will be converted to post paid, thank fully I had alternative number or else.
The guy who came to me to collect the details is completely stoical, it seems he doesnt care whether deals go ahead or not. Everytime, I call your office or mail, nobody gives definite answer. I dont know whom to complain either.
Such a delayed service is really a matter of shame!
Sincerely,
Akash Nigam 18-9-09
Its been completely 1 month since I submitted an application[protected] for converting from Prepaid to Post paid connection, nothing has been done yet. I dont know what is happening, I have submitted the initial money, all documents, photographs and everything. I was told that it will probably take a week and its been a month now and its not activated. I havent re-charged my phone for so long hoping soon it will be converted to post paid, thank fully I had alternative number or else.
The guy who came to me to collect the details is completely stoical, it seems he doesnt care whether deals go ahead or not. Everytime, I call your office or mail, nobody gives definite answer. I dont know whom to complain either.
Such a delayed service is really a matter of shame!
Sincerely,
Akash Nigam 18-9-09
Airtel mobile connection — Non activation of mobile connection
Dear Sir,About 3 weeks back I purchased a AIRTEL mobile connection from a shop of Jaipur near Malviya Nagar,
National Institute of Technology, JAIPUR. And this number was allotted : [protected].
- This mobile is intended for my son who is studying in Jaipur, Malviya National Institute of Technology.
- I am a Government of India officer working as a scientist in a scientific ministry of Government of India- having an identify card which is issued by the Home Ministry, supposedly one of the best respected identity card in the country. This was given as identity proof. In spite of repeated reminders to the shop, the number have not been activated.
- In the mean time a copy of the passport of my son was also given to the shop. This is causing a great harassment to us, there is great problem in communicating with my son.
- I request you to look into this and activate the connection immediately.
- Also please compensate us adequately for the harassment and inconvenience caused to us.
Please acknowledge the receipt of the complaint.
Thank you for cooperation.
Dr.P.G.Dastidar
Airtel Post Paid — activated the semi
Dear Sir,My mobile no [protected] this is deactivated last 4 days i have paid all balance dues.till date .any other payment is balance regarding this pls,send above mail &do the activeted.
pls do the needful
Thanks&Regards
Balkrishan.chavan
[protected]
[protected]
AirTel — phone connection activate
I am shifting to another city thats why i wanted to dactivate my Phone connection.Number is [protected] on the name of Aditi Singhal.
disconnect my number nd clear all my details now..
It is wrong that contact details are not available with AIRTEL. In previous occasions they have talked to me over telephone. So the excuse given by them is not correct.
- If they are serious, they can talk to me over mobile or better through e-mail.
- I have come to know about their position today and immediately I am reacting.
Dated: 19-01-10, Tuesday
- If they are serious, they can talk to me over mobile or better through e-mail.
- I have come to know about their position today and immediately I am reacting.
Dated: 19-01-10, Tuesday
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
[protected]