Airtel Complaints & Reviews

Airtel - Mumbai — Wrong commitment given by a dealer

Wrong commitment given by your executive.
I want to change my postpaid plan by keeping same no. & they said yes this is possible & take deposit of 600 Rs. & not giving the branch address. They send me new sim of different no. which is not required
Please refund my deposit as earlist othe i will take strict action against this matter.
Pl. call on my cell no. for assistance [protected]
Thanks & Regards
Padmanabh J K

Airtel — Wrongfull deduction of 50/- from my phone

I have an Airtel prepaid mobile no. My number is [protected] and I have activated GPRS for Internet. Rs. 10.00 is deducted from my mobile account. But on dtd.[protected] at morning my account balance was 287/- and at same night Airtel deducted Rs. 50/- from my mobile account (10.00 x 5 times) and my balance became Rs. 237/-.
From the day itself, I have tried to contact customer care 121 of Airtel, but didn't succeeded.

Please register my complaing, so that I can get back my 50 /- at my Airtel mobile Account number.

AirTel — Unauthorised deduction

I took a pre-paid SIM card from Air-Tel 2 months back, There was an offer to download one ring tone(song) free. So, I down loaded one song. On balance enquiry I found that a sum of Rs.30 has been deducted from my balance amount. Aferewards I did not down load any tone/ring tone.
To my surprised, I have received a message that a sum of Rs.30/- will be deducted as a rental for next month for downloding song/ring tone.
I dont want down loading any thing but service provider is cheating me repeateatly
Beena Tripathi
Mobile No.[protected]

SIR,
iam losing daily 15 Rs. from my airtel no., a message is coming from 64611015 saying that "thanks for using(mobile email, textbased services) subscription service on Airtel wap ..igmobi.com..
pls unsubscribe me from this igmobi.com...my no. is [protected]...

AirTel — unauthorise deduction

The Service Provider Airtel Deducted many time my balance unauthorized. They even not feedback the position & Cause of such deduction.
i have reported the same but no action initiated
both time i recieved a message from 64611099
u have been charged rs 99 for downloading java game

A similar kind situation has happened with me .I do not use my phone on a regular basis and so every time i switch on my phone i find that my money has been deducted because of hello tune .this has happened for the fourth time and i am very fed up .require your help

AirTel — Unauthorised deduction

While i was browsing gprs via mobile office i have been chaged Rs99 twice on 8th aug at 9.15pm & 9th aug 1.15am for java game (which i hav't done).My mobile no.[protected].Kindly verify ur system & refund my balance as far as earlier.

Airtel - Mumbai — deduction of talktime

I have the airtel mumbai's sim. The no is [protected]. the company started a metrimonial service on my sim without my concent. I stoped it by sending a 'stop' message to 54321. after few days they started it again. I stoped it again. On 14/12/2009. I recieved a message that airtel has started the metrimonial service and have charged me Rs 5. for it. When I complained about it they simply refuse to refund. my complaint no is [protected]. If i asume that they did the same thing with all other customers. then this way they illigaly made more than 5 crore (average of 10 lakh customer). in a single second.
CAN ANYBODY DO ANYTHING ABOUT IT......

Airtel is a useless company. Pathetic as far as customer service & problems are concerned. I am using Airtel service since last 4 years & since last 10 days, I am seeing deduction in account balance every 2-3 minutes. I have not requested any service to airtel to be activated on my handset for this. I have raised this issue 4 times in last week but still no one is bothered. One of their useless supervisor, who doesnt have a sense to speak to clients, told me that I am using service on airtel. I kept complaining that I dont need interenet on my handset but no one is responding to my complaint.
I have lost almost 30-40 rupees without any reason or my mistake. Apart from calling & SMS (including a special five offer for just one mobile number) I have not availed any service from Airtel. But still I am losing my account balance by 30paise every 2 minutes. I am unable understand this & am seek of complaining this to customer care executives. They too are as useless as Airtel is. Worst company in telecom sector. It earns money through cheap things like this.


Nitini Deole
[protected]
Aurangabad

AirTel — deduction of account balance and fraud with customer

sir
I am an airtel subscriber mob no. [protected] airtel prepaid. I got an sms at 03 may 10, 2320 hrs ''thank you for downloading 20-20 cricket. You have been charged Rs 75'' and deduct Rs 75 from my account but i don't any downloading from airtel. I contact to airtel costomer care executives like mr Sunny, mr Arjun, and mr nihil but any executive were not provide any clarification and said to to mr sunny submit a complaint for this deduction but he didn't submit my complaint.
Sir i am very harassed with this fraud/420. I thought broaken down your sim and purchased a new connection of other providers like vodafone, reliance etc
I want justice for this fraud/420 with costomer i am waiting for your justice and i want return my money.

Your costomer
P K Soni
[protected]

AirTel — UNAUTHORISED DEDUCTION

MERE NO PAR HELLO TUNE NAHI HAI FIR BHI MUJHE 10 RS KA DIDUCTION KIYA GAYA HAI,YE PARESHANI BAR BAR AA RAHI HAI

AirTel — Unauthorised Deduction from Balance

I am a pre paid custome of Airtel in Jodhpur, Rajashtan. Over 300/- Rs have been deducted from my two Nos [protected] and [protected] by way of auto SMS by the company regarding subscription of some offers. These offers were never accepted by me. As a matter of fact I came to know only when all my balance become ZERO on 18/12/10 and I could not make some very important calls.
It also caused so much of tension and mental harrashment on me and therefore I had to register for Do Not Call.
Pls arrange for immediate credit of all my debits till date in my balance.

AirTel — Unauthorised deductions

Dear sir,
i am Elango. my mobile number is [protected]..i met a problem with airtel service provider..repeatedly they are taking 10 rupees from my account without my knowledge regarding vas pack..still i did't get resolution for that vas pack...they are not responding properly..

please take immediate action to that fraud company...

email id: p.[protected]@gmail.com

AirTel — Account deductions

Please I want to unsubscribe to mozooka. I didn't subscribe at all before and my account is being deducted time after time. PLEASE UNSUBSCRIBE

Airtel — sale permanent no to another customer

I was using airtel sim(no [protected]) in mumbai since10 yrs back..i paid Rs 1000 for long life up to dec2032 but i am affraid now this no is using another customer..because 2/3 months i am in kolkata..so my no was on roaming..So airtel took that chunce..they sold to another customer..
Now i face big problem..because i registered this no [protected] in Naukri.com/Timess job/Monster/Irctc/Make my trip/many friends & others...So pls take necessary action against AIRTEL COMPANY
Name-Bipul kumar sarkar(Vipul kumar sarkar)
Addre-102,SHREE-KRISHNA BLDG,sec-3,charkop,kandivli-w,mum-67.(with this add my parent are staying)..for few days i am staying in kolkata..
My contact no:[protected]

Airtel - Mumbai — sale permanent no to another customer

Dear sir/mam,
I had airtel sim(mumbai),no [protected]...I paid Rs.1000 extra for long life facility up to dec 2032., ..2/3 months i was on roaming...because i started to stay in kolkata..So airtel took chunce & sold my no [protected] to another customer,.now i am in big problem....I registered this no [protected] in Nauri.com,Monster.com,Shine.com,Irctc,Make my trip & many others etc.
So i request pls punish AIRTEL-MUMBAI & this incident should not be repeated again to any other customer....
Regards
Vipul kumar sarkar(Bipul kumar sarkar)
[protected]/[protected]

Airtel-Mumbai — sold permanent no;9867827675

I already complaint about my parmanent no.[protected] which Airtel-mumbai,they sold my parmanent no to another customer beacause certain time i was in roaming,i didn't use that no..i kept that SIM in my pocket..Airtel took that chunce & they sold my parmanent no[protected] to another customer..I can't understand how they did that incident..Actualy i paid Rs.1000 to get long life facilities that validity upto Dec'2032.Now i fall in big problem because i registered that no:[protected] in NAUKRI.COM,MONSTER.COM,IRCTC.SBI,MAKE MY TRIPS & SO MANY..Can you feel!!
Airtel thought there was no law,no rules & regulation and no punishment no penalty in India..India is India!!...
Dear sir. i request pls.punish them for there crime..& hope that should not be repeated again..
Thanks
Vipul kumar sarkar
[protected]/[protected].

AirTel — unauthorised deduction

I'm P Sreinivasan my no. is [protected]. Rs. 20/- has been deducted from my account on 16/03/2011for subscription of Airtel Radio special offer, for which I didnot subscribe. Again on 21/03/2011 I received a thanking message for choosing astrology service which was also not subscribed. Like this I have lost few hundreds of rupees & have been charged a number if times for various reasons. After these type of messages are received if we contact customer service, there is no response and the call gets cut every time. Like me there are other customers who are suffering. Please justify.

AirTel — deduction account balance

Airtel is again my ACC/BALANCE Deduction of my number which is [protected], they company had ever i listen to deduction wrongly to the additional VAS charges in Sim card. so i woulds aspect to revert my any VAS Charges from y ACCOUNT. & also i switching to port my num, but they had rejected my Request. i w'ld like to port in Vodafone. so plz solve my this silly problem.

Airtel India — main balance deducted

dear sir

my friends is use airtel for last five years. his numbar is [protected] last day his suddenly his balace is cut after every 20 to 30 secound for 0.30 Rs/-. and he can't talk with airtel customar care officer.what is this nonsence who will paid for this. and i also try today to connect customer care but there are no reply so how can i salw this problem can i go to police case for this.

please reply me.


alpesh pithadiya

Airtel Mobile Service — unauthorised deduction from my account

I am using Airtel Mobile Service to my phone Sony Ericson set bearing No.[protected]. Often I find my balance is getting reduced without myself making any call or sending any SMS message. I do no know how it happens. Please kindly find out the fault and see that my balance gets reduced only when I make call from my Mobile phone to any number. I hope you will immediately set right the mistake without causing me any further loss of money and without driving me to take any legal action agaisnt the Airtel Company.

AirTel — Account Deduction

I found AIRTEL service of inferior quality. It is my experience that the company deducts account balance from its customers without any reason and really the company has deducted amount from my account about 3-5 times now when I am trying to contact to a customer care executive I am unable to contact them. The mobile number from which the company has deducted balance is - [protected]

Airtel is the worst service provider and the worst company. Also I used connection of AIRCEL, TATA INDICOM but never found any problem.

Airtel is the inferior type of company it is running its business from the deduction of balance from its customers.

one of your employee said that your account dedication has been made due to AIRTEL LIVE uses other said your account has not been deducted from last 3 months but I am giving back some balance to your account but he lied me and I haven't got any balance still

By
[protected]

Airtel — Unauthorised deduction of amount from account

Airtel automatically actives a service and then makes charges for it.I asked questions to customer care, but he explains that he has recieved activation conformation from my number.And it happens number of times.Though I unsubcribes from there service, but they refuse to refund the money.

AIRTEL TELECOM — Mental Harassment by Airtel Employee

Dear Sir/Mam,

It has to bring in your Notice that Recovery agent from your company (Mr.Gurjinder Singh) from Chandigarh (Punjab Circle) is menatlly harrasing my sister and her friends which are Medical Students for the payment due against my Brother Airtel number which was taken in Hyderbada, AP for official use as corporate connection.

As spoke with your agent and done commitment for doing the payment, he still continueous the harrasment.

May I request for your URGENT attention for the torture given by your Employee and strict action against him.

We are ready to provide necessary information required for investigation.

Regards,
Anand

AirTel — unauthorised deduction of balance

i am having airtel number [protected] post paid connection. i recharged my mobile by Rs.50 through internet banking and got a talk time of Rs.43 and my earlier balance was Rs3.68 . after recharging i made a call to my friend for 43 sec at 4.21pm.i am having 1paise/sec plan. at 5.50pm when i checked my balance which was automatically displaying on my mobile screeni was astonished to see that it is only Rs.1.18. I called up the customer care at 5.55pm and enquired about that where my balance has gone. they told me that the balance has been deducted towards my Hello Tune monthly rental (Rs.30) and for copying the current hello tune song(Rs.15) from my friend mobile whom i had made the call. i asked them that who has activated this service on my mobile as i have never subscribed for this nor I have ever copied the song from my friend mobile. they said that their system shows that i have activated the service.
I want my balance back as i have never applied for hello tune service nor copied any song. the song which is being taled about (ganesh aarti) is even not activated on my frieds mobile then how come i have copied the song. this is cheating on the part of the company and erasing their brand image. this is not at all expectedof the company like airtel and i will get my money refunded at any cost as i am not at fault.
i would like to go to any form and level to get this money of mine back and till the time i donot get my money refunded i will not make any call nor get my number recharged as a protest to this act of company.

Airtel mob — regarding unauthorised deduction of my balance

sir i have a airtel cell no [protected] . since from[protected] unautorised deduction of my balance is retaining yet . i complaint atleast five time on custumer care toll free no 198 but my problem not solved.on todat[protected]

on[protected] my comlaint not solved .i again two or three time called to airtel custumer care than[protected] my problem soleved. the uper coment of mr rakesh Ranga is wrong.

with regaurd

Dalip shastri

AirTel — Unauthorised balance deduction

I received a call from airtel on my no [protected] asking for me to suscribe to a premier service called health tips. It prompted for me to prees some number. I dont want such service activiated and hence kept phone down with speaker phone on without attending the call. the call repeated and got disconnected but at the end the premium service was activated without my conformation and amount was deducted from my account. I immediately deactivated the service and raised a complaint with airtel. Complaint no is [protected].

So far my request has not been attended and no response from airtel at all.

something 2 to 3 months has been passed away but I haven't got my deducted amount yet... this is the best service of AIRTEL...

AirTel — WRONGFUL DEDUCTION FROM BALANCE

Respected sir,

I am a airtel customer of in last five years.am facing a trouble shooting problem in last 3months.most of time i was complained to your concerned department.no one can solve my problem.most of time i was complained your senior department (198) and
([protected]) tis no some officers are response @ try to solve the problem of me. me complaint appletteam and noidal officer also.they just try to solve action only..even thouhgh still now also me facing that problem. i defamation of the airtel network.because me lost huge amount.am really disappoint.so plz solve the problem.am waiting for your response. i hope u will take action immediately.


NAME:BALAMURUGAN.K
PHONE NO: [protected]
ID:[protected]@gmail.com

still now me facing the problem.they not help me.day 2 day my amount was deduced.am relly disappoint.i hope your self only sir.take immediate action.supoose i called ask the qus of concern department then they are refund.so plz solve my problem .i beg u

Airtel Mobile — Non-updating of Account

My Mobile No.[protected]

By its Transaction ID[protected], Air Tel acknowledged the recharge of my account. I find, however, that the balance in my account doesn’t quite reflect it. A day has passed since that recharge, let me add. What ever has happened to that payment? The transaction ID would confirm the payment. Why is it not reflected in the account? I thought a technically-savvy, customer-friendly company ought to update the account –just as promptly -- as it receives a payment into the account.
Dharmarajan
5Dec 2011

Airtel Mobile — deduction main balance from any use service

dear sir, 24 decmber 2011. Morning at 9am. My Airtel number [protected] in deducted 99rs and 5rs. Charge without any start use service.
And any time customer helpline number disconnect my call without full information.
So please take action and return my balance

sir, not connect any time 121 or customer helpline.
And my complain is solved at 28 dec. But 29 dec night 10pm in my number [protected] in once again debited 99rs and 65rs. So please check sir.

AirTel — Unauthorised deduction from balance

Dear sir,
Yesterday on 5th of May 2012, I was surprised to see that my prepaid mobile's balance was remained only Rs.43 or so while in morning it was near Rs.343.
It was direct cheating with me by the Airtel. I contacted Airtel customer care and told them that I have activated SMS pack, activated GPRS pack and only two local calls were made by me on that morning. So they should tell me why they have deducted near about 300 rupees during 2-3 hours time. There was no satisfactory answer from them. They told me that they have registered my complaint but till now I am waiting for their reply.
Certainly it is a clear cheating by the company. Because of big amount of money I could know it otherwise possibilities are there that they might cheat us with leser amount and we could not know it.
please direct me what should I do to get the justice, since it is a matter of money along with matter of breaking the faith.

Looking forward for a positive responce

Regards,

Brahm P Sharma
Mob: [protected]
Email id: [protected]@gmail.com

Namaste Prashant,

This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Prashant,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Sange,

We would like to inform you that your concern listed 16 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Early action is requested.
Thanking you sir.

Airtel — Not to furnish any details to anyone

I am Sub-Inspector of Police and I am using your esteem connection for the past 3 years and paying regularly. (No. [protected]. Of late, I am receiving a lot o[censored]nwanted and threatening calls from various persons including public and my colleagues(Police) which will create nuisance and mental agnoy and it will badly affected my routine life.
It is requested to not to furnish any bill details to anyone including police or cybercrime cell if approached, without my knowledge.
Please inform all the concerned.
Early action is highly appreciated.

Airtel — not responding to our complaints

m tryin to access internet on my pc to customer care but nobody provide proper guidence to me for doin that

AirTel — not getting my number

i am inder bariya, based in mumbai.i had an airtel number ([protected]) which i am using from past 6/7 years then due to some problem like" cut the balance" start any service without any information" n other i did portability to Vodafone.it was march 2011, my number was activate in vodafone, but due to some paper work they barred my number and when i go and ask for the number they told me to wait for three month as per TRAI information and also told me that this number will be allotted by airtel only after 3 month, so i did wait for three month, then when i been to airtel they told we cant gave you this number go to Vodafone and ask for this number, then for entire 2 month i was going to air tel and Vodafone so many time, then finely Vodafone told me they release my number and they send me a confirmation mail also that " we are releasing this number on this date from now after this number will be available with airtel only"
then i been to airtel " kandiwili west " sv road, center one guy" abhijit([protected]) told me to wait for 2/3 days then came back and then he will surely provide me the same number.. i did wait for 2/3 days then i went back to him then he told me you will get this number in post paid only i say no problem get me this number then he gave me a blank sim card and took all my document and 300/- also and told me to wait for evening for this number to be activate, when i ask for the receipt he told me he is sending my document to his friend " Dinesh shah`s office at Durvish communication " malad west then i call dinesh shah([protected]) and he told me to wait for 3/4 days and he assure me that i will surely get this number back, but from past two days i was trying to call both of them but they are not taking my phone infect the abhijit is telling me that he is left airtel, so i am afraid that to whom i said all this, i am in rajasthan and now both person is not giving me any replay,
i tried to mail airtel nodel officer so many time but i still didn`t get any response from their side, i call them also but they cut the phone saying you go to lobby, and nothing else,
alll i want is that number , as it was distributed all over my work and i don`t want to change my number

i am available on [protected] so please let me know what to do,

Dear
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Thanks a lot for your kind response, i am facing the problem that after giving me the Blank Sim Card By 24 Sep 2011
No call i got from airtel, even today also people blaming, each other some mr.Dinesh shah (i dont know who is using this number [protected]) is telling me that i am the sales person i don`t know about anything i am working for sales nothing else, i[censored] want to talk, then talk with my back- office, this guy " Dinesh " is also saying me i don`t care about anything do whatever you want to do,
"IS THIS KIND OF RESPONSE WE SUPPOSED TO GET FROM AN AIRTEL GUY."
i choose airtel bcz i am using airtel from the day it start in mumbai, is this kind of relationship i think i have with airtel
after a longs years back,
i don`t know what to do as i am in rajasthan and this person is taking advantage of this, i will sure take some legal action when i came back in town,
Hope Senior Airtel people is reading this and do some need full



" Mr Dinesh Shah(Proprietor)
+[protected]
+(91)-[protected], [protected]
A/32 Shalimar Apartment, Near HDFC Bank, Marve Road, Malad West, Mumbai - 400064

AirTel — Not getting any response from Airtel of my complaint

Heads off to your Airtel customer care service. I haven’t seen such a worst response of customer care.


An Airtel customer who register a compliant 15 days back. Everyday got a call from your customer care executive explain the same compliant every time to different persons,send lot of mail regarding this but getting no proper response from your side every time your wording were “Sir we will check your issue with our technical team and revert back you within 24 hour” Please explain how long 24 hour will be.

Every person who will read this mail and if want to get back to me, Please read my problem fist and then come back to me with proper solution otherwise Thanks a lot for your kind service.


My Complete:

My DSL number is 4009652 and I am using this connection from June 2009 with 1099 plan. In this plan I was getting 512 kbps up to 100GB after that my speed will reduce to 256 kbps. But suddenly from your side this month some changes have been done on my plan without asking/informing me, now what I come to know that my plan changed into some combo plan in that combo plan, on change in my billing cycle its same 1099 but now I am getting 1 mbps up to 15GB after that 125kbps. I don't want this plane, I need you to revert these changes.

Can any any buddy explain me this thing that you can change any of customer plans as per your convenience? That means customer is nothing for you.

Regards,
Gagandeep Singh
[protected]

Namaste Mr. Nanda,

This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Nanda,

Further to our discussion dated 16 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Nanda,

We would like to inform you that your concern listed 16 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Thanks for resolving this issue. It would have not gone this far if proper action has been taken well on time.

AirTel — excessive amount of bill

Hi,
With reference to your letter dated 28/03/2010 regarding non-payment of my dues pertaining to Mobile Services A/c: [protected], I would like to inform you some facts which forced me to deny payments.
Since the day I purchased the data card I have been experiencing a very slow Internet service. I made Number of complains to your data card helpline numbers and I was getting a response that there GPRS team is working on it but I have not seen even a minute difference. please refer complains made by me with numbers and date for your information:
complain# 2959408 on 25th Nov.2009
complain# 29721425 on 3rd Dec.2009
complain# 30117586 on 25th Dec.2009 and
complain# 30372765 on 9th Jan. 2010
Your customer support was worthless to help me out and the cost of the Data card worth Rs.2500/- was a financial loss to me and the kind of frustration I was going through, being a customer only I can understand that. Why you have not acted when I was complaining and now you are asking for payment? Check out how much data I used ? I will pay only for the data used and nothing more than that.

Thanks
Amit Kr. Sutradhar

AIRTEL INTERNET — excess bill amount

i was being charged the DSL charges without my consent since the time i took this connection. 3 4 months back i asked the customer care people to disconnect the DSL charges and deduct the previous DSL charges which i never asked for nor im liable to pay but they dint deduct the charges.

as a result of this the amount piled up and late fee charges inculcated in such a way that im not liable to pay these charges at all.
id words with the CCE and she said the amount will be remitted and deducted by this.
ill be obliged i[censored] do so

Airtel — Excessive Spam

To the concerned person,
I have been an airtel prepaid customer for the past year and a half and am extremely unhappy with the spam I get via smses or phone calls (despite registering for the DND service). Furthermore, everymonth Rs 30 is being cut for some service that I have never subscribed for e.g Airtel Friends Chat service. I merely get an sms saying that the money has been deducted from my balance. Would request you to please unsubscribe me from all such services or I shall be compelled to switch to another service provider as losing money this way every month is unacceptible to me. Looking forward to hearing from you.

Mahima Mathur
[protected]

no the issue hasnt been yet resolved, they deducted the partial amount but not the full which as a result is further being charged with the late fee every month. I even got the excel sheet of my revised bill summary with all d effects but its not yet been updated on my account. its been 2years i am facing this problem and nobody is bothered to resolve my issue .. thats really a sad issue from such a big organization like airtel :(

Airtel — For the bill amount

I got an call from no. [protected], from adv. anand he send me the bill id no. which i have payed to airtel and i have chat with the airtel executive also.
and Mr. anand is so rued to talk with me.

and Mainly i can't get back connect to it.

Namaste Mr. Thakral,

This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Thakral,

This is to inform you that your concern listed 16 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Thakral,

We would like to inform you that your concern listed 16 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — rental

Airtel has been deducting Rs.2/-everyday for my rental.is this the new charge ?(which i doubt) or is this company cheating?Kindly look into this.

AirTel — Rental Services

They are introducing some rental basis service.That services are automatically charged from customers without confirmation.Somebody are know that service but somebody dont know about that. So airtel should be stop that service definitely because peoples are cheat by that service. For an Ex- Airtel ratio, Airtel Friends Chat etc

AirTel — about rental of service

i have activated gprs service on airtel,for 200mb for 3 days &charge for this is 19 rupees,but i have been charged 38 rupees without activating it twice.

Airtel — inconvenience and mental agony

dear sir,
i am having airtel post paid connection no.[protected] since10 months and took the double delight 249/- basic plan with the bill limit of 800/- in this plan i choose my bill is generated on 18th of every month and this bill payable date is 5th of every month. I pay the bill promptly on 2nd of every month before the occurrence of the due date. Today morning i was surprises and shocked when i intended to make a call from my mobile I was unable get the call and with an intimation that " the outgoing call facility on this number is not available for details please contact customer care".
when I intended to contact the customer care a computerized announcement " the outgoing call facility on this number is not available for details please contact customer care".

I want to know why my outgoing calls are barred with out any prior intimation to me and with out any dues from my side.

I want to know when the un-bill usage amount is just Rs.545/- how my outgoing calls are barred as my limit is for Rs.800/-

even i made request to the service center to extend my limit to 1200/- the did not respond to my request and bluntly told me that " If want to resume your outgoing services you must have to pay the august bill of Rs.754/- which is payable on or before 5th sept 2011 then only we will resume your outgoing call services.

In this situation why I should pay next month due date bill in the month of August Itself.

Due to your mistake , negligence, lack of knowledge about the services i suffered a lot of mental agony even to contact your customer care also i have to depend on the other person mobile

the other defect from your company services is that messages, net services were also barred along with my outgoing calls.
I want to know what is your action on that and your action constitutes a deficiency of services and I want to know when you will resume my outgoing calls
kindly resume my outgoing services on this number [protected] with out interruption immediately . do the needful thing in this matter

Namaste Ms. Mishra,

This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ms. Mishra,

Further to our discussion dated 16 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ms. Mishra,

We would like to inform you that your concern listed 16 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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i'm just fed up with your service. once airtel called me and said that he will check upon this and resolve my prob that time i thought that you must be take some action on this. but alas no use. after 6-7 one airtel executive called me and said that my monthly rental has been increased in apl 30th. i denied upon that i have never received any call for this, how can i choose for my 999 monthly rental for my 200-300 rs uses.may be it could be mistaken from your side, it could be possible some of the employee type 999 instead of 99 and becomes a big issue. Airtel company can check on this and resolve it very easily. airtel executive lying to me. i said him to send me that record ( may be call record which i have made for requesting plan or msg request no.)
on this he said that i have to go to police and make a fir on this, he is not gonna take any action. airtel is issuing me another bill after so many complaints even they are not giving me any complaint no. also. i can never followup for my last complaint because of this. all the time i have to raise a new complaint and funny things is that after listening my complaint they put me for hold and disconnect it after 10 min. once i asked to costumer care to tell me request no.if any request for plan change. but he said there is no data for plan change request. it shows very clearly that i have never request for plan change.
what type of service airtel company giving to its consumer. instead of resolving problem they are saying to go with legal action. than fine i'll go to file in consumer court for mental harassment.

after so many follow ups, i got a call fromm airtel executive. I'm totally frustrated with airtel, airtel's executive called and fixed the date and time for today (7th oct- 11am) so that my mother can listen the call recording... when my mother reached there nobody entertain her for 20 min. after 30 min manager ajay pal singh told his executive sahil to play the recording. Mr. Ajay went from office after this. my sahil mother waited there for 2 hours more but Mr. sahil said he couldn't play the recording as outlet's speaker is not working... my mother had to come back.
my question is what's that mean to call and ask to come if they cant play the recording.
why they let waited my mom for 2 hour if speakers was not working, they could clearly said it before that you can go back to home.
nobody is ready to talk pleasantly they are behaving so rude.

now airtel is giving as mental and physical pressure.

Namaste Mr. Singh,

We would request you to kindly ignore these calls and messages and don't revert on such types of messages and calls. For more information please refer this link http://www.airtel.in/important-alerts/.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Manoj,

This is to inform you that your concern listed on 16 July 2013 has been noted .At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Manoj,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Airtel service is pathetic

I have got 2 connections of airtel and i was promised that i will be getting good network. But the network was so bad that when i tried to complain them while i was in my house then the number would not get connected at all. I had to leave the comforts of my house and try to reach them. All the outgoing calls, i had to go out and make calls. Now, for incoming calls, i had no specified time such that i go out and hold my cell phone in air for it to receive the signal. Not that i stay in some remote location. I stay very much in Thane city and have been using vodafone network and reliance network with no problem.
At the time of connection, i had paid 500 rs deposit for each connection. When i got my first bill, i complained to them saying, i have bad network and i will not make the payments till i get proper network. They said, they knew the problem and that they are working on it. They requested me to pay for the phone calls i have made and not pay the rent. This was repeated for couple of more months.
But now i am tired of this phone service. Infact i have to provide service to airtel by leaning out of my window and talking to people and risking my life. The so called free incoming calls never reach me and my friends complain saying you are never reachable. And i say, its not me, its Airtel that is never reachable.
Having said all this, i want Airtel to refund my desposit of 1000 rs (500 rs each connection). They want me to pay the bill that i have received which i dont agree to pay at all. They are asking me to pay for the calls that i have made. Who will compensate for the incoming calls that were free to me but i could never get any of them. Who will compensate for the pain that i have gone through when trying to reach my dear ones (remember the leaning out of window act).
Having said all this, i would appreciate if airtel tries to improve the service rather than fighting with me on petty amounts which i will never pay to them and instead refund me the money that i have paid to them as i can never ever think of continuing to use this service which has traumatised me to this extent.

Airtel — pathetic information

dear sir,


you say that you will give free sms (200 for a month ) for a recharge of rs 29 ,but wat do you do is that you deduct money from balance for sending msgs on cdma mobiles .

furhter at the time of any festival your sms card doesnt work.



is this just ? it happens nowhere ..

when your rivals(vodafone,idea bsnl,reliance etc ) are bringing a number of schemes u are reducing the number of facilites ...

u r a reputed company and it doesnt suits u at all ..what a fame u had at the times wen i purchased the simcard of AIRETL all my friends had AIRTEL connections ,but now because o[censored]r negligence your fame is decreasing day by day.

so just dont cheat us ..


yours sincerely

Anurag Kureel

UP east

AirTel — Pathetic airtel services

Airtel should be penalised for their harrowing services to their customers.

I'm using airtel services from quite some time and they have made my life miserable with their incompetent services.

From last three months, i'm calling them almost everyday for my problems and instead of resolving my problems they add on new ones.

My list of the problems:

1. From last three months i'm not being able to login into the airtel system by using my username and password. Everytime i call them (almost thrice a week), i get a standard reply that their system is under upgradation and within 48 hours i should be able to access. But three months have passed and those 48 hrs are still to get over. Now i'm being told that the upgradation was over on 21st May and still i'm not able to access.

Now i call them almost thrice every day, they tell me each time that they will reset my password and sms me the new password in 30 mins. but i've never received such sms. I've wasted much of my valuable time in cribbing with Airtel people.

2. Very often they deacivate the services on their own. For instance, i was going to Malaysia in mid april, i asked them to activate my international roaming. They assured that it will be done within 4 hrs. But 24 hrs passed by and they didn't activate and i was in Malaysia with no connection. My father had to call them incessantly for the whole day and finally it was activated after 36 hrs of my request for international roaming.

3. After i cam back from Malaysia, they deactivated my ISD calling facility on their own. This time they said that it will be activated within 30 mins, and again they took 20 hrs to activate my services, i had to call them several times, argue with them and send many sms before the ISD Calling was activated.

4. I recently requested them for Blackberry services. They activated the Blackberry services but deactivated the CLIP facility on their own. It was a herculean task to get the CLIP activated. They took 3 days for this and i had to argue with them many a times.

5. 3 days ago i had to make an ISD call and i realised that again they have decativated my ISD calling facility. Againg i had to argue with them to have it restored.

They have made my life miserable, it is so frustating to face such problems. One has to waste time to talk and argue with them. They just have a standard reply ... 'we are sorry for the inconvenience caused' for all our complaints ... which is so artificial

No one pays any attention to our problems. The worst is that we have to talk to a new person each time and explain our grievances. No senior person is available to register our complaint with.

AIRTEL call centre is full of incompetent person, they don't even have most of the information and they don't have the service attitude.

I hope airtel can treat their customers better.



Pratima Bisen

AirTel — close the service

i have lost my mobile.i was in 299 bill plan. plz disconnect my number.otherwise im no going to pay the bill .
before 2 months.i lost my mobile.some one is using this number. i was complained to customer care.but its not worked.so plz do it early.

i have lost my mobile.i was in 299 bill plan. plz disconnect my number.otherwise im no going to pay the bill .
before 2 months.i lost my mobile.some one is using this number. i was complained to customer care.but its not worked.so plz do it early.my no is [protected]

I have asked for a change over of plan from Airtel ALL INDIA ONE to
Airtel Community plan.

When i checked out with the customer care, they have clearly said that the sceheme is prorata. As far as i remember the request was made in 1st week of may and I have received a confirmation that the same has been activated.

At the end of the month, i have received the bill as per the old plan only.
Whn contacted the customer care, recieved multiple comments.
while one said that the bill is not prorate, the other said that the bill is prorate.

Later they said they would clear out the issue in 24 hrs. Now its been more than 5 days. No reply from your end

I have not yet paid my bill amount as i was waiting for confirmation from your end. Hope you have the courtsey for not billing me any penalty charges in this context

Sampath Bommu

Airtel Broadband — The Worst Service Ever Seen

Just see the complaints, made by me to Airtel Broadband services, but nothing has been done yet... even when I sent a recorded matter to the Airtel Bharti company (the so called number one service provider in this region). My message is as follows:

from VIVEK PATHAK AIRTEL <vivekpathak.[protected]@gmail.com>
to [protected]@airtelindia.com
date Sat, Jul 5, 2008 at 12:33 PM
subject Fwd: Is this your Service??? (Ph.[protected]
mailed-by gmail.com

hide details 12:33 PM (2 minutes ago) [Airtel-ravindra[protected].wav]


Reply


Dear Mr Customer Care Executive,

This is to bring into your kind consideration that any of my complaints have not been resolved till now.

Today, a while ago, I got an SMS from your side "Dear Customer, Your Complaint Number 8844596 for the telephone Number [protected] has been resolved. Airtel Bharti Telemedia Customer Care. Call 121 for any assis"

But I myself don't know that what has been resolved yet, because my connection has not started working till now... Only after too long follow-up, the wiring has been done with no cooperation from your side and still I am on leave for the third day (means loosing my salary continuously only because of you people) and waiting for my connection to start work. Although I am already paying all the bills on time and even paid more than the billed amount a number of times, I am not able to use your services... why is it so???

I am waiting for the connection to start work and also for you to clarify me on the subject, or I will be forced to take the matter in the competent court of jurisdiction too...

Please reply on my mobile number given below (because my landline is not working because of your negligence)...

Thanks,

Vivek Pathak
- Hide quoted text -

[protected] Forwarded message[protected]
From: VIVEK PATHAK AIRTEL <vivekpathak.[protected]@gmail.com>
Date: Thu, Jul 3, 2008 at 8:02 PM
Subject: Is this your Service??? (Ph.[protected]
To: [protected]@airtelindia.com


Dear Customer Care Executive,


This is regarding my Airtel Broad Band Connection (number[protected]. A request for the shifting of the telephone connection was given to your customer care (Number 121 from Airtel Landline) for which the request number is 129975. The request was given on June 29, 2008.

For this request, for the first time (after so much delay) I got a call from your executive Mr. Ravinder (Mobile number: +91 [protected]) at nearly 12:30 pm. He said that his colleagues will come and shift the connection to my house (at new address) within half an hour. After waiting for him and his colleagues for nearly 2 hours, I left the house for the doctor, as I was hurt in my right leg.

Then I got his call after more than two hours and he said that his colleague was waiting for me near the landmark given by me. I told him that I was at the clinic and will be back in about half an hour. He said that they will wait for me. In nearly 25 minutes, I was at the landmark decided earlier, but no one from Airtel was present there.

I again called Mr Ravinder. He informed me that they will reach to my place within half an hour.

In the meantime, I made vigorous follow-up with Mr Ravinder and every time he said that they will reach to my place within 10-15 minutes, , , , but that time never came till now...

Finally, I called Mr Ravinder at 7:00 pm and he straightly said that the connection will not be shifted today in any case, as he was lacking with the number of colleagues.

BUT THIS IS NOT MY FAULT IF AIRTEL DOES NOT HAVE SUFFICIENT NUMBER OF STAFFS, AND THE MATTER CAN EASILY GO TO THE CONSUMER FORUM... WHICH I THINK THAT SHOULD BE TAKEN IN FRONT OF THE COURT...

I am attaching the recorded talk in between me and Mr Ravinder and request you to kindly clarify me clearly that what is going to be done from your side now in my case (please call on my mobile number given below only), because harassing a customer, who is always paying the bills in time, is really very much unfortunate and it seems that Airtel is now neglecting those customers, who really pay the bill in time and have no issues with Airtel. Please go through the attached recorded file and decide yourself where a customer is wrong or your service or executives are harassing the customers!!!

Because of your negligence, I am undergoing heavy losses and everyday my rental for the Airtel Broadband is being wasted... not only this, my earnings are also on a halt... only because of you people...

I feel that Airtel wants the customers to go to the court, , , so please be informed that if I am not wrong on my front, then why should I hesitate to take the issue in front of the court???

Waiting for your quickest reply...

Thanks,

--
Vivek Pathak
CEO cum Managing Director
MISSION TRUTH PARIWAAR
(Thinks, Feels & Speaks the TRUTH)
Publishers of Mission Truth (Weekly)
Tel :[protected]
Mb. : [protected], [protected]
Email : [protected]@missiontruth.info
Website : www.missiontruth.info



--
Vivek Pathak
CEO cum Managing Director
MISSION TRUTH PARIWAAR
(Thinks, Feels & Speaks the TRUTH)
Publishers of Mission Truth (Weekly)
Tel :[protected]
Mb. : [protected], [protected]
Email : [protected]@missiontruth.info
Website : www.missiontruth.info

airtel land line connection at home — no incoming of isd calls

i am holding a land line air tel connection at my residence, at Bangalore, Karnataka, with telephone no. [protected]. Presently I am at Australia and calling the home, Since two days the home phone is not accepting the isd calls, and working for other calls. Please attend.

Airtel — pathetic service provided by the company

i am from mumbai i might have complaint about this many times but no response is been taken till now. i am not able to speak to the customercare.they say that your account is being deducted because u have activated something. when i ask for more information they just disconnect. i am not understanding what to do. i think i would have to lodge a complaint against the company in the consumer forum or otherwise just solve my query as quickly as possible.my mobile no is [protected].

AirTel — pathetic service provider - Airtel

I had airtel corporate connection. when I lost my mobile, , i requested to disconnect the connection.

They have promised me that within 7 working days the connection will be disconnected. My bills were paid by ECS facility.

But, after 2 months are also they have not disconnected the line and my ECS was getting deducted of the bill, which was not used by me.

Then, i thought atleast let me block the outgoing calls and called the customer care people to block the outgoing calls.And also, i had set an transaction password for all my transaction. Inspite of that, whoever had stolen was able to release the outgoing calls and use it. SO MUCH OF SECURITY.

Who is releasing these sensitive customer data? Is the system does not take care of all these things? how secure the customer's personal information, which is provided to this service provider?

After calling the customer care a lots of time, one of the customer representative has promised that the amount deducted from my account after the 7th day of my cancellation request would be refunded back to me.

But till now, no response for anyone. For no reason i had paid the bill for 3 months for the stolen number. and i really dont know whom should i contact for this issue.

Thanks,
Girija

Even i faced the same problem. when i lost my number, i raised the request for cancellation. But they have disconnected line also and ECS also. Even mine was corporate connection.

After 3 months of struggling with them, atlast i blasted one of the customer representative. It took approx. 1 to 1 1/2 hours transfering call from one to another department. Then they promised me that they will disconnect it in 24 hours and disconnected it.

But, I did not get any refund for the ECS they deducted from my account. I think, better even you have to forget about that money :(

Its better you should stop using this service provider. Now a days, almost all the airtel customer arr facing with one or the other issue.

Hi,

I was holding 2 airtel numbers viz [protected] & [protected] on my name ( Utsav Kiran Dutta).
I had logged a request for permanent disconnection of both the mentioned numbers in 2007 but the same was never done.

On Both the Numbers, Airtel was continously sending me bills eventhough i had put the request long back.
Also on both the numbers Full & Final Settlement was done, Even though then i was receving calls from Airtel Advocates threatening me of Court Orders & Nasty Messages.

I dont understand even when the Full & Final Settlement was done once why Airtel was stupid enough to call me & Bug me.
Even Airtel Advocates threatened of sending my VISA cancellation request to Indonesian Embassy which was totally unfair.
I had to come from Indonesia to India on my expenses to go personally to Airtel Outlet.

As i talked to the Airtel representative there it was noticed that both numbers were active.

I REALLY DONT UNDERSTAND THAT IF ON BOTH NUMBERS Full & Final Settlement Was Done, How can Airtel keep it Active and continue sending Bills.

Think so Airtel is running a nasty gang to snatch money instead of a Telecom Company.

Very Very Unsatisified with Such a big brand name conpany.

Will see Airtel in Consumer Court.

~Utsav Dutta
Mobile --> +91-[protected].

AirTel — Pathetic Service from Airtel

I have a prepaid connection of Airtel. I reside in Pune. From almost past 2 months there is no netwrok coverage inour office premises. Also if there is a network coverage call does not get connected. Well in such a case the cell almost of no use. I have already launched a complaint in nearby airtel gallery but of no use. What should be done in such a condition? Why should bear the consiquences? Seriouly very pathetic service!!

close our airtel broadband connection because our 6 months package is over...

Airtel — deactivation despite payment

I have made a payment of Rs 2500 vide receipt NO 22 on 27.01.2009 at Bangalore Residency Road AirTel Showroom but my line is still to be activated. .Despite repeated phone calls to customer care nobody is in a position to care for a customer and they tell whatever they feel like. When I contacted a senior officer after great difficulty, she said AIRTEL do not have any office in Bangalore and Chennai Numbers cannot be paid at Bangalore. . It clearly indicated inefficiency on the part of the senior staff and if that is the case how do they encourage collection centre at other places officially. we suffer due to inefficiency on the part of AIRTE:L Staff and they want us to fax/scan receipt copies and send it to them.

AirTel — Pathetic Service By Airtel.

I got free airtel sim card whose number is [protected] on the name of Santosh Kumar Dubey on purchase of mobile from planetm thane (w). I have recharged it with 50 rs coupon on which i get airtel to airtel 100 rs talk time and 50 rs other talk time.apart from that i have recharged with 10 rs coupon.
After 2 week it get activated any how by Airtel after long argument.As soon it get activated i found that
15 rs deducted for gprs where as i have not send any sms to them.When i complaint for the same they refund the amount. Later i send sms to activate GPRS which they activate immediatly but they send me wrong sms no for MO setting request on which i tried for an hour but not able to send the sms. Finally i raise request on customer care and told them the situation.He told me that if i am not able to recieve request within an hour they will refund the amount. I did not recieve mo setting after 24 hrs and they did not refund also. and also they block my customer care service and outgoing free sms to costomer care.
On calling 999 from airtel gallery, and too much argument they refund the amount. After 2 day again i send sms to acitvate GPRS which they activate but they block the airtel dial up connection. I send deactivate SMS on same night. and raise complaint [[protected]] on 1 feb 2009 on which no action has been taken till now and they deduct all my balance from my account.
I don't know how airtel service is still running based on this service.Strange!!!

The type of cheat is still being done by Air tel.i am sekar from chennai and my mobile no is [protected] .i charged with the booster pack of Rs 123 and the information provided in the IVR system was the booster has 3000 free sms.but when sms was sent it is being charged .when contacted it was informed that 3000 free sms had been removed already.all the dealers also selling the booster that 3000 free sms facility is existing.if free sms was not there i would have opted for booster Rs97.Rs 26 was swindled by Airtel .hoping to take up the issue with consumer forum soon.

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

I 100% agree with you. may be more than that. i've had similar problems in getting proper answers. i think their training is also done by the same system which has so much limitations. none in the customer service department is able to take corrective action for the complaints we make, everything is dependent on the system and it shows how bad a system can be leading customers' plight.

even i am facing issues's with airtel.

i have got my post paid number disconnected and even after that they have deducted 2 ECS from my account and now shamelessly they are blaming it to their franchisee and every other things in the world, but they are not ready to repay the money. Every time they are making execuse of repaying after 15 days, after 28 days etc.

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,

Hunny Chugh
Airtel Customer Service Team

AirTel Bharti — Pathetic processes and Customer Service

Airtel customer care is pathetic! The process are not so in place and as a result interacting with the cutsomer care can be mentally and emotionally draining!
for one problem 8 different people call you asking you for the same information. They note down wrong information in their database, wrong phone numbers and if they say they give you appointment for today in their database they would update it for tomorrow!
Disgusted totally!!...
They goo[censored]p even the smallest of the requests and then you end up calling them up following up with them like a hundred times.

Nobody takes ownership and keeps transfering calls saying it is not the concerned departments.

Please improve your processes and make your customer's life simple.

IMPATIENCE IS THE NEW LIFE...??? YOU NEVER KNOW WHEN YOU MIGHT RUN OUT OF YOUR IMPATIENT CUSTOMERS LIKE ME!! BEWARE...

Airtel Landline — out of service

Hi this is Ghouse Basha holding the number[protected], my phone is out of service since 1 week.. i would like you to send some representative to look after the case as early as possible.

AirTel — Pathetic Services of Airtel

Airtel mobile services are the most pathetic services I have ever experienced….. I have converted my corporate connection to a personal connection ([protected])in last week in June and by giving all the required documents . after confirming that all the documentation and verification is over and there will be no issues they first disconnected my number in first 3 days and then when my ex company employees spoke to to the higher authorities, the same was started again . I was very skeptical about using the same no but still I though that they have confirmed so there should be no issues in future . I also paid all the unbilled amount well in advance to avoid any surprises…. As I am traveling most of the times ….today in the afternoon again I got to know that, my cell was disconnected with out informing me ….or even sending an sms . after numerous tries I got thru the postpaid call center and they told me that the system is migrated and hence they do not have any info on my account …..i had to send some one to visit the showroom personally to check as I had no medium of communication and I get to know after 1 hr being there that thre is some issue with transfer … god know how the airtel is functioning …it is ridiculous ….if airtel customer care ppl have any answer to this then call me on [protected] or [protected]@gmail.com

Prateek Agarwal
Airtel # [protected]

No one from Airtel is bothered and i guess no one looks @ the customers aswell... Im sure Mr Sunil Mittal is expecting much more from the Airtel staff...

land line telephone no.[protected] is out of order. Requiered to be attended as the earliest possible.

I had the same problem. i was having a prepaid connection.i complained them lots of times but no remedies.i myself found the solution. i jus threw my airtel sim and went for vodafone.

wmbj

Hi,
I am Kumar.k[Illiterate about your postpaid service]. My airtel number is [protected]. I have been using airtel more than 3 yrs. Before 6 months, I have changed my connection from prepaid to postpaid services in the same number. In this postpaid connection I have been faced a lot of service problems, which I mentioned below.
I paid Rs.300 as deposit. Ambathur Relationship centre agreed the following the statements while taking the connection.
1> Pay Rs. 300 as deposit which will be refunded from your fourth month bill.
2> If You wish, you can again migrate from postpaid to prepaid, without any migration fee, but it is applicable only after 3-months usage of your postpaid connection.
I choosen the plan name ”polarish-corp” which is a corporate connection. For this Ambathur Relationship centre given the following details.
1> Monthly 600-min free for any mobile, except roaming calls
2> 5000-local sms free.
3> You will be getting service tax of 10.36%
They didn’t tell that anything about credit-limit details. I have taken the connection in Aug month, after ten days Outgoing calls and message sent facility has been blocked. I made a call to customer care, those people gave the following information
1> Once your unbilled amount cross your credit limit means, your connection will be barred.
2> To overcome this barrier, you have to pay the unbilled amount totally, this amount will be minus from the sub-sequent months.
3> Otherwise, once your bill generated pay the billed amount, connection will be activated.
4> Your credit limit initially is Rs.1200, will be increased based on your usage.
You just think one think, if your AIRTEL service given me free sms of 5000 means, on daily basis minum I can sent 200 sms, so my billed amount will be Rs.200 per day. If I sent 1200-sms in 10-days means obviously my credit limited will reach Rs.1200. So as per your scheme I need to use your service only for 10-days in a month of 30-days.
And then I need pay the rent for the remaining days which I didn’t use for any calls and any sms.
So for 10-days service I have to make 300 right?. If you have strict scheme that should not cross credit limit menas either you need to collect that mount as deposit in the beginning or you have inform while taking the connection for the uninterrupted service. You people are working in such a brilliant and diplomatic way.
THEN,
I took the connection on aug’05. My connection barred after 12-days from aug’05, probably aug-20. As I informed above, as per customer care people conversation, I was waiting for my bill generation that is on sep-05. The bill was not generated at the particular time period.
Again I called the customer care, again they are saying, there is a process updation going on, it will be rectified only after sep-12. Sorry we are helpless.
Finally bill generated, I didn’t receive hotcopy of the bill. Calling to cus care, they are giving bla bla bla reasons which is not at all acceptable. By raising complaint, talking, talking, talking to cus care, I got the bill after due date of that particular month.
FOR THAT I NEED TO PAY THE BILL BEFORE DUE DATE. How do you people expect me to pay the bill on time for this worst service especially the service with AMBATHUR RELATIONSHIP CENTRE.
IN AMBATHUR RELATIONSHIP CENTRE I paid Rs.600 as cash, those people[Ms. shakila] said connection will be activated within 4-Hours of the payment. But not, I called to the number in that bill, he said that sorry sir, that is wrong information. Customer care people saying credit card payment is accepted, in relationship centre they are saying card payment not accepted.
WHY THERE IS A KNOWLEDGE GAP BETWEEN CUSTOMER CARE AND RELATIONSHIP CENTRE PEOPLES.
FOR YOUR CARELESS I AM CHARGABLE RIGHT?
5-oct-2009 to 04-nov-2009- bill amount is Rs.292.30; due date:25-11/2009.
5-oct-2009 to 04-nov-2009- bill amount is Rs.274.21; due date:25-12/2009. For both the month payments you people called me, I said that please comeback with me deposit deduction of by bill, why you people not detecting the deposit which you agreed while taking the connection. So many people called me, I told the same to everyone. BUT NOT ONE CAMEBACK WITH THE DETAIL. Connection barred probably, on November 12. It shows that “SIM CARD REGISTRATION FAILED”. While try the call my number is “THE NUMBER YOU HAVE CALLED DOES NOT EXIST”.
I gone to AMBATHUR RELATIONSHIP CENTRE to make onemonth payment on 23-nov-2009. Those people said that “YOU HAVE TO PAY THE TWO MONTHS BILL, THEN ONLY YOUR CONNECTION WILL BE ACTIVATED AND AS YOUR REGISTRATION FAILED YOU WILL NOT BE CHARGED ANY RENT FOR THESE REGISTRATION FAILED PERIOD” As I have two more days to pay my nov-bill, those people didn’t accept the oct’month bill Why is it So?



SUDDENLY,
On jan-01, I have noticed that my airtel number connection activated without any intimation.
You people didn’t accept the onemonth payment for connection activation.
BUT WITHOUT ANY PAYMENT YOU HAVE ACTIVATED THE CONNECTION. SO YOU WILL CHARGE THE RENT FOR THE ENTIRE MONTH WHICH I DON’T USE YOUR SERVICE RIGHT?
THE FAVOUR WHICH I EXPECT FROM YOU IS
DON’T CHARGE RENT SIM REGISTRATION FAILED TIME TO JAN-01.
REFUND OF MY DEPOSIT.
DON’T CHARGE ME THE LATE PAYMENT FROM 5-oct-2009 to 04-nov-2009. I will pay the latepayment for 5-oct-2009 to 04-nov-2009.
DON’T CHARGE ME FOR MIGRATION FROM POSTPAID TO PREPAID. I would like to retain my airtel number as prepaid connection, provided the favour of these.

AirTel — About airtel services

My airtel No is [protected] Airtel company has stopped sending messeges about airtel services i.e. talktime,call rate and recharges about benifit. so start sending messages about airtel services.

AirTel — Airtel - Pathetic Service Provider

Dear Airtel (pathetic service provider)



I wish to inform you that I have given a request for conversion of my prepaid mobile no. [protected] into Postpaid on January 3, 2010 and paid the requisite fee (plan 998 Advance Rental) alongwith Application Form as well as Photo ID (Driving License), Address Proof (Airtel Landline Bill) & passport size photograph at Airtel Showroom at Dilshad Colony E-Block. My services got activated on 4th January 2010. Kindly note the following treatment which I have been getting till date:



9th January 2010: Got an SMS from AD-SERVICE to submit my documents to the nearest Airtel Showroom.



10th January 2010: Got an SMS from AD-SERVICE to submit my documents to the nearest Airtel Showroom.



12th January 2010: Got a Call from Airtel to submit the documents otherwise services will be barred.



13th January 2010: I contacted Airtel Showroom in Dilshad Colony and submitted the documents again and got the assurance that the
services will not be barred.


14th January 2010: MY OUTGOING CALLS WERE BARRED



15th January 2010: Given a complaint to Customer Care for the same and got the Ref. No. 30435704 with an assurance that the same will
be resolved by 19th January 2010.


18th January 2010: Got a call / SMS from Airtel and asking for my outstanding dues on a number [protected] which I was carrying in
2007 and surrendered in October 2007.


18th January 2010: Gave a call to customer care asking for details of the amount of Rs.1569/- as I have already paid all the dues in 2007
itself and after that got Landline and other postpaid connection in 2009.


19th January 2010: My incoming calls and outgoing calls were barred due to non-receipt of application form called customer care and asking
for the reason and got only Ref No. F[protected] to get a call in 2 hours time.




19th January 2010: After two hours again called Customer Care and got another Ref No. F[protected] to get a call in 2 hours time.





19th January 2010: I had to pay an amount of Rs.1560/- without even knowing the details as I was blackmailed by AIRTEL.



19th January 2010: Given a complaint to Customer care for the same and my services were resumed. No. F[protected].



20th January 2010: While roaming to Jaipur got a call from Airtel Showroom that my form has been rejected due to signature mismatch on Driving License (issued in 2001).



21st January 2010: Contacted Customer care and asking to give me one pretty reason why I am suffering with all these issues and got a ref. No. 30525977 and a call back assurance ref no.[protected].



21st January 2010: Contacted Airtel Showroom submitted all the documents 3rd time and fill the Application Form again.



21st January 2010: Got a Call from Mr. Sartaz who were not even polite and ask about my problem and I had to sing a song for him again. He just gave me an assurance that the same will be resuming in due course of time.



Could you please give me one pretty reason?



Ø WHY A COMPANY WHO CLAIMS TO BE NUMBER ONE doing these kinds of things with a prominent customer?

Ø On what basis you have asked for outstanding dues of Rs.1569/- related to 2007 even after 3 years?

Ø Why you have not sent any reminder in last three years or when I have applied for other postpaid number / landline number as I am residing there for last 7 years?



Kindly solve this issue and refund my 1560/- immediately or provide me the details of the outstanding at once otherwise I will be in constraint to lodge a complaint against AIRTEL in consumer court.

Airtel Mobile — Frequent disconnects

Airtel has disconnected my service and reconnected 4 times in last 5 weeks for address verfication. Everytime they say it would be the last time and then a few days later they disconnect again. Their support and technology infrastructure is very poor compared to other providers. Stay away from these guys.

Vodafone — Network Complaint is not fixed in more than 7 months

There are following three complaints.
1> The network in my locality is very bad. I am facing the problem of call drops and poor voice clarity. After filling so many complaint with Vodafone the network issue is not yet fixed. Here are the list of complaints made since Nov 2009.

[protected] 7 Nov 2009
[protected] 2 Feb 2010
[protected] 20 Feb 2010
[protected] 25 April
[protected] 18 May

The funny part is they close the complaint without my feedback and without doing rectification.

2> vodafone keeps on giving missed call for enrolling for the caller tunes.
3> When you started the call and calling party disconnects the call. Vodafone disconnects the call after 3-4 seconds.

AirTel — PATHETIC SERVICE

PATHETIC SERVICE OF AIRTEL.





This is to inform that my name is Vikas Sarin, R/o: Flat No: 396, Sector:19, Pocket:3, Dwarka, New Delhi. I am using a regular connection of Airtel Bearing Mobile No: [protected], since from last 11 Months approx).







THE MOST PATHETIC THING ON PART OF AIRTEL .







I had visited their Customer Relationship Center situated in Dwarka, Sector:4, on , 20/07/10 and placed a request that I want to convert my Regular Connection into a prepaid connection & the response given to me was that we are out of stock of prepaid sim cards from last 15 Days & for another 15 Days they will not be available. I was realy shocked by this response of Airtel executive. The more worst thing is that after this I called at the customer Care Number of Airtel ( 121 ) on 20/07/10 itself & lodged a complaint about this with them.



A Service Request Number: 33225030, was given to me & it was told to me that Airtel will get back to me by 22/07/10, along with a solution for my complaint. But even on 22/07/10, nothing happened & the executives of a so called reputed company Airtel, even don’t have a curtsey to even call me.



On, 22/07/10, I called at their Customer Care No( 121) again for the same & instead of apologizing their executive simply told me that the all he can do is that He can take my complaint again & He simply gave me a another Service Request No:33260503. But even after my 2 Requests, till now ( On 23/07/10), nothing have happened yet & no one from Airtel’s side have contacted me yet. This is really pathetic on part of a so called reputed company Airtel.







Now I request the concerned authorities to kindly look into the matter & provide me a solution & please don’t force me to knock the doors of the Media & the consumer court for the same.







NOTE: PLS MARK A CC TO CEO OF AIRTEL.

Airtel Broadband — Airtel Broadband and fixed line

I have been enjoying the services of Airtel Broadband and Landline for last 3-4 years. My due date for renewal is 18th March 2011. I was informed that the old unlimited prepaid plans have been discontinued and now I am under new plan of Rs.2000 per mont. This is against the law without asking / telling me this is done and they will come for recovery of dues which is never done by me. I have sent them a mail today i.e. 16th March 2011 for discontinuence of both the services i.e. Broadband and fixed line.
Please take up my matter with them.
My name is meera shyam balwatkar
fixed line no [protected]

Airtel Broadband — Broadband never works

I have an Airtel Broadband connection alongwith a landline telephone. We had made an advance payment for a year to use the broadband connection. Since the last 2 months the internet is not working. I lodged a complaint and their engineer visited our premises and got the connection working asking us not to switch off the computer for atleast and hour. We followed the instructions given to us. Next day onwards it stopped again. A few days later we registered another complain. Surprisingly this complain was closed even without a visit siting that there is a problem in the internal wiring. How could they reach to a conclusion that there is a problem in the internal wiring without even checking it? I filed another complain and the service engineer arrived to check. They worked for about 2 hours and said that they changed the wiring. It worked for one more day and then died again.
Finally I was fed up with the kind of service provided to me and decided to get rid of the connection and terminate it. I visited the Airtel office and filled in the form for disconnection. I ask for the refund of the balance amount which they have with them which they bluntly refused to refund stating that its not their policy to refund.
Airtel is incompetent to provide services for which we applied for and paid as well in advance. This is daylight robbery. Nowhere were we told that in case if we pay in advance and plan to terminate the services we would not be getting the refund. Their not refunding the payment made against delivery of a promised service, which was not provided and which is not wanted, is tantamount to unfair practice and breach of contract. Also, I had applied for a disconnection on 14/05/2011 for which I received an SMS stating that my query will be processed by 01/07/2011. Are these guys a bunch of ? Does it take them 1.5 months to disconnect a connection?
I am approaching the Consumer Court and file a case against them for cheating customers.

AirTel — Airtel Fixed Line and Broadband

Gentleman,

My Phone Line is not working from last 03 months. My Complaint no. is 43632248,
Phone is on the name of Kuldip Nath. I have given the request for disconnection
on 15 April 2011. For this you have given me a new reference no. 1448562. Now
you have raised a bill in favor of me. I just want to know that why this bill
raised when i have already disconnect the phone. Why should we pay this bill as phone line is not working from last 3 months and i have already disconnect this number from my side.

I don't know how much time Airtel People will take to disconnect my connection and cancel the bill for the amount of Rs.668/-.

Not sorted out yet.

My issue has not been resolved yet. Still i have got
message that u have resume your services. I don't know why you people
not disconnect my connection. Now it becomes a project for me to
disconnect my connection. These are your service that from 23rd April.
you are disturbing me every hour and till now no solution from your
side. Now you raised 2nd month bill.

Please waive off my outstanding bills because my phoneline in dead from
last 03 months. And also, disconnect my landline and braodband
connection.

AirTel — closed to service of broadband

sir,
i want to close my broadband service([protected] ) immediatly my number is [protected]

i will not pay bill in future

Aditya Pratap Singh
[protected]

sir,
i want to close my broadband service([protected] ) immediatly my number is [protected]

i will not pay bill in future

Aditya Pratap Singh
[protected]

Airtel Broadband — WORST SERVICE I'VE EVER SEEN

I've sent lots of complaint to Airtel for my Landline No.[protected]. The no. is dead since last two months and I'm loosing my business because of this.

The service request no. is 46735894. But not getting any response, even any visit
by your engg.

I've called to the nearby airtel relationship centre. They suggested me
to take a new connection from other company (MTNL or TATA)

I'm fad off with Airtel services, If Airtel is not able to resolve the complaint than kindly make me free and disconnect my no.


Rajesh Pandey
A-133, Madhu Vihar, IP extn. Delhi

Spidigo Broadband & Internet Service — Pathetic Service

Respected Sir,

In spite of lots of Complaints registered with the Company, they people are unable to resolve my problems regarding non-functioning of Internet service, they people have taken advanced money/bill/charges from me for the service as per their plan. I have paid rs. 4000/- for six months. I am really exhausted by calling them to resolve my problem, this is what a common man has to suffer.

I beg you sir to help me out to resolve this matter so as stop this foolish making service providers who are just doing for the sack of their benefits.

I have also contacted them through no. of emails, and also by intimating to consumer forum gujarat.

I ll be really thankful to you if you solve my problems as it has incurred me a loss of Rs. 3000/- due to network problem. I could not carry out my in house business.

I will surely demand compensation for the same if your back up is there.

Thanks & regards,

Rajiv Pandya
Kaushal n Pandya

Mob: [protected]

Airtel — Fixed line/broadband not working from last month

Hi,

This is Anand my Airtel Number is ([protected] in name of Shive Kumar Rastogi) and i have suffering from Airtel's pathetic services from July 2011, Fixed line and broadband both are not working from 1st july 2011, I raised several service request but but never got the resolution, finally I raised the cancellation request 25th july 2011 which was forwarded to retention team. on 28th july 2011 retention team executive Sandeep (mob. no. [protected]) visited and convinced me to continue the no. and also promised for visit of engineer to fix the problem and also offered other plan for which I agreed and gave my consent., but as on today 5th aug 2011 neither the engineer has visited to fix the problem and also not getting proper response from customer care, the technical request no 1542044 already closed without resolving the same.
what the hell with your services its really horrible and IRRITATING. Every month there is a issue....

Airtel Broadband — network

Dear Sir,
I am usine airtle broadband with fixed line for the past 10 months without any problems but for the post one week I am facing network problem and the same also informed to you over phone, but your staff says, your lines are in perfect. fixed line also some times totally dead[protected] due to this I am not able to check my mails properly and not able to contact my relatives, they are in abroad. Therefore once again, I request you to registrer a complaint and take imediate steps to clear the complaint
Thanking you
S Varadharajan
Mobile No. [protected]
ID: [protected]@gmail.com

broadband and fixed line — forgot my password

Respeted Sir / Madam, here m siva from Chennai,fixed line no:45090504,last 2 years i have paid the amount online,but now i forgot my password so i cant pay the amount on time,please consider my request do the needful as soon as possible,once again i request you to avoid late fee amount.

AirTel — Pathetic handling of services

Around first week of July, 2011, I had raised a service request for transferring my AIRTEL fixed line (and broadband) connection to my new address. Both the houses (old and new houses) are within the same compount just few meters away. Till today (September 20th, 2011), no action has been taken in this regards. Forget action, nobody from the backend department or customer care even bothered to call me up and enquire.

This even after making umpteen calls to the Customer care (around 7 service requests) and even some mails to [protected]@airtel.in

And funny thing they are sending me monthly bills and enquiring about when I'll pay them. Actually I should be getting the compensation for all the follow ups, inconvenience and agony caused to me & my family. CONSUMER COURT???

FRUSTRATED customer

Airtel — deactivation of broadband service, despite having made the payment

Hi,

My Airtel Landline & Broadband connection has been deactivated since Aug-11, despite having made an online payment. The amount is already debited from my account and reflects on my statement and i've also double-checked with my Bank. Even though I've sent a mail to Airtel with the Statement attached and also making repeated calls to Airtel Customer care (121 &198), speaking to several Escalation Managers - there has been no permanent resolution yet. Each time, my service gets activated (after speaking to Second level Escalation manager) and then the next day gets deactivated again. This has been happening since Sep-11. I tried to reach the Nodal Manager, but no one responded on that number. Finally, out of sheer frustration, I went to their Office and told them I wanted to speak to their Nodal Manager. They told me that he is not available. However, they did reactivate my Broadband connection but my Phone line was yet to be activated.

The Customer service is extremely pathetic. It seems that nobody knows how to resolve this issue. Could someone please help me out with this?

Thanks,
Seema

Airtel — landline and broadband services down for 16 days

Airtel,

With reference to the landline number [protected] I would like o bring to your notice that while service to this number was disrupted since 14 November no efforts has been made in restoring the line.

Having waited I choose to disconnect and cancel this number and Airtel is implying via email that I might have to pay even for the period the phone was out of order. Kindly let me know the procedure in not letting this happen and holding Airtel accountable for their actions.

Thanks!

Airtel Broadband ahmedabad — Regarding Airtel internet connection

We are facing issue of internet connection since 10days and registered our complain 3-4 times in customer care. Also vistied nearest Airtel broardband service center. No one came to office to check and test. We have lot of workload and due to internet issue we couldnt deliver our work and lost our job.

Bharti Airtel — Troublesome and Pathetic customer service

In August 2011 we called customer care regarding shifting of house and telephone services and we were told that it will be done in 7 days. After 13 days still no call so we called again and they ensured us that it will be done in 2 days. After 2 days still no call so we called and requested a disconnection of service. This was noted on the 8th of September by the operator and were ensured that it will be done in 3 days. We left the house and moved elsewhere and decided to take Air tel services in the new house and immediately an agent showed and money was paid but no connection even after 7 days. We then changed to a different provider.
The calls from the call centers keep coming in for payment when we have not even been using their services since September 2011 and these calls have not stopped till date. We are tired of explaining that we are no longer their customers and to please check their records and stop calling us. We speak to so many operators that we might have explained it to all present in the office.
This has got to stop as its becoming a mental torture and affecting our lives.

AirTel — No Network and Pathetic Customer Service

I have written to Airtel first in Nov 2011 about a Network Issue. I pleaded with them, sometimes got frustrated and shouted at them, requested them, and tried all possible ways of getting the issue resolved. What did AIRTEL give me... only FALSE PROMISES over the last 4 months now... Not one person from Top to Bottom of the entire Airtel Organization has been able to resolve my issue. They are playing around with me just because I have been patient for so long. Just imagine, without paying the bills for so long, they have harassed me and my wife and at least 100 other people around whitefield by not resolving this issue, we have been going through this for I cant remember how many months and before that I have even paid all my bills on time. Now, if I had paid my bills, I am sure they would not even bothered about looking at this issue because AIRTEL IS GETTING WHAT IT NEEDS FROM CUSTOMERS..... the money which they dont deserve to get paid.

In India we talk about raising concerns and talk about taking action against all those who falter but who is taking this complaint and taking action against AIRTEL... NOT ONE PERSON!!! ALL OF THEM are only worried about how much more money they will make. I consider this money as extortion money and illegal wealth that AIRTEL IS BUILDING because they dont have the right to even claim this from customers if they dont provide the service they promise.

I have long email trails and not a single person from AIRTEL HAS BEEN ABLE TO HELP ME WITH MY ISSUE WHICH HAS BEEN PENDING FOR MORE THAN 125 DAYS NOW! IS THERE ANYONE LISTENING?????????????

Airtel Broadband — Pathetic service in new connection

Dear Sir,

This is to complain about the poor service from the Airtel side. As we have applied for the new broadband connection from Airtel we have approached a person named Nani in KPHB coloy, Hyderabad (his Mobile number [protected]). And with in 2 days a technician came (Dont remember the name but mobile number [protected])along with him and gave the wire and took the whole installation charges. However its been nearly one week since we gave the amount, they wont give any update and they are very rude in answering. After calling them hundreds of times they will pick the call and say that they will come by evening. This is been the case for the past 3-4 days. Airtel is being one of the top Indian internet/mobile service provider , this shouldnt be the way to respond to its customers. We have also reached out to their customer care and they said they will check the status and gave a reference number 16699220.They speak only to complete their shift for the day as always they say that they will take appropriate action.
This is a pathetic show from Airtel. Is there any way we can get the service from them or get the refund from them?

I sincerely advice to fellow customers (atleast in KPHB region) not to go with Airtel broadband as the guys are very rude and you will pay for choosing airtel.

THanks and regards
Pradeep

Airtel — All transaction blocked due to system upgrade

My Mobile Account Balance [protected] turned 0 on 8th June before 10:00 AM. I tried recharging it online via an online portal. The balance was not credited although the amount got deducted.

I called customer care [protected] where in a representative picked up a call and asked me all the details regarding the transaction to register a complaint. Also, I was informed that I would receive a complaint number after the call, which never happened.

Thinking maybe this was a false transaction, I tried again for another rechar04342ge this time from airtel portal. Same thing happened here too . I called customer care again and enquired for the previous complaint but the previous complaint was not registered.

I told the representative to transfer the call to his supervisor which he eventually did but the great supervisor disconnected the call after speaking for few seconds.

I asked my brother to do an easy recharge in a hope that my phone will get some balance. Here too the same issue. This time I received a message saying the easy recharge transaction has failed.

I again called the customer care, this time he logged a complaint with # CONRC[protected] I asked for it before disconnecting the call but still not sure if it’s a correct complaint number). As expected, the complaint no. is still not received via sms.

I asked him how can I get my phone recharged today and the answer was “we will resolve this issue by 13th June 2012 before 10:00 AM.”

The amount deducted is in process to be returned to the bank but even till today my issue is not resolved. I cannot recharge my phone through any means and also my balance has been turned to zero so i cannot even port out to other network. An airtel representative from Delhi is in contact with me to resolve the issue but even after 6 days there is no success.

The customer service department is not helping me out for MNP. Please help

Namaste Mr. Babu,

This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Babu,

We would like to inform you that your concern listed 16 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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sir
like to inform you that your fixed line telephone no[protected] is use and telephone no[protected] and 45458036 is disconnected Airtel customer service at [protected]@in.airtel.com
for Brij Steel
(m):[protected]

airtel communication — i send my complaint

My no. is [protected] And i send my complaint before some time

AirTel — no result of my complaint

airtel company in kanpur

AirTel Bharti — inadequate network coverage

Hi, I am facing the problem of network in Green woods City, Sector 45 gurgaon since last 2 Years. I buzzed the airtel customer care many time(almost 20 times). calls get disconnected erratically. their is no network coverage in the basement. Networks like vadafone is perfect in our area.Kindly look into this matter. hopping for the best.

Airtel network complaints — No network coverage in our place

Dear sri,
I am Raju I lived khateng panl lal mati P.o: pengare dist-Tinsukia (ASSAM) 786174 mob:-([protected]) [protected]
my vilage near pengaree there one Airtel Towers in my village only 2km network rang is very bad signal. I complain so many limes so plz do the proper network in my place.

1 I am serving Army Officer, staying Government allotted house in Delhi Cantt.During the month of Nov 2008, I took a new Prepaid Mobile connection No [protected], through Standard Communication, Gopinath Bazar Delhi Cantt.I has submitted required application along with documents like, Photoidentity(Xerox driving licence), Residence proof (xerox MTNL telephone bill) and the photograph.
2 To my surprise, outgoing calls were stopped during mid Dec 08, demanding again the set of documents given above. On enquiry i was told that the documents are being asked due to security reasons.
3 On 30 dec 2008, required application alongh with documents were submitted through Standard communication and was assured that that services will be restored within next 48 hours.( Your sale Executive Mr Nitin (holding Mob No [protected]) is responsible for collecting and submission of the documents.
4 Services were never restored, rather permanently disconnected wef 05 dec 2008, Mr Nitin claimed that he had submitted my documents to assigned office on 31 Dec 2008. The Phone was fully charged with adequate prepaidamount.
5 I would request you to forward my complaint to your CMD so that he should know that your services are deteriorating and I find MTNL/BSNL better in their Customercare.
6 I would request you to look into the case and ensure that the services discontinued due to callous attitude/approach of your statff, because they never took pain to verify my address. please depute some responsible person to verify the address, after 2PM on working days as house is closed upto 2 PM, my wife being away on her school.
7 I am hurt because I have undergone lot of harrassment due deficincy in services of the airtel. I expect suitable action erring staff and reply on action taken.

Thanks
Col SS Gupta

SIR
MY CELL [protected] HAVE BEEN DEDUCT RS _10 PER/DAY WITHOUT REASON.SO MANY TIME COMPLAIN TO YOU CUSTOMER SERVICE BUT DID NOT Any response your authory.

I have signal problem in my area.Many times i have complained to customer care services.They told it will be clear within one week. But till now it not cleared.I cannot speak clearly.there is 20 and more airtel numbers. we have an idea to surender simcards. So how can i surender my simcard. we have change it into vodafone otherwise you will clear this problem. There is a signal station name as "PAUNDAMANGALAM" within one kilometer away from my house. So please take necessory action.

Thanking you

Airtel Bharti Ltd — Payment done still no service provided

I have paid my bills bit still they have barred my calls. this is causing lot of issue. I am working single women and it is getting difficult for me as phone is not working since 4 days.

Is there somebody to help me as a consumer

Airtel — No network & signal

Dear Airtel,

With reference to the networking & signal it is very poor we are staying in the bangalore city(cambridge layout -560008)
where we don't get the networking & signals correctly we are amazed to see that company like aritel is not able to solve this problem

When we lodged the complaints none as taken action & comment on the handset problem iam using Nokia N91 which should support the network.

Pls give us the reason why you are unable to solve the problem.

Regards
Harish

sir, my airtel number is [protected] . please allow my number in all local call @50paisa/min. thank you.

Bharti Airtel — disconnecting the postpaid connection-9008377998

Dear sir,

I am using Airtel post connection ([protected]) past one year.Plz disconnect this number.

Bharti Airtel — network and the appellate

Dear sir i am using an airtel postpaid number ([protected]) from 2007 i am facing a network problem from july 29th 2008 i had complained to 121 , [protected]@airtel.india after thet i complained to nodal office on january 2009 noboday has responded. After some months time i had spoken to appellate on august 2009 to till now i am weekly once i speaking about network issue they are saying that there is no such time will be given to solve the problem about network issue now i am frustrated about this airtel people these airtel persons opened about 100 complaints only a single issue of network kindly please help me about my problems

i had registered so many complaints to all other consumer complaints forums but nobody has helped kindly help me for this issue

Airtel — Not getting network connection

Before 3 months i have taken Airtel internet connection. This connection is one year plan, because of that i have paid full amount for one year. But i am not getting net properly. For first two weeks i was getting satisfactorily. But after that i am not at all getting. Many times i have complained to the authorities. But they are not taking any action. So to whom i have to contact. Please tell any solution

Inspite of repeated complaints about non-receipt of the bill from past three months i have not received bill by post this month also for my mobile no. [protected]. four days back i gave my mail id to customer service but not recd my bill by mail as well. My service request no.. is 35877518 kindly look into the matter at the earlist since this time my bill amount is to high inspite of not using your coneection.

Thank you
Malathi
[protected]

Airtel — there no response to my complaint

this is vijay..from the 11feb2011 i have given u more than 10 complaints about my call charges. But there is no responce to my complaint on [protected] ths number.

AirTel — not network

sir we have a lots of airtel postpaid num but anynum is not working due to no network so plz arrange the network as soon as possible my numbers is [protected],[protected],[protected],[protected],[protected],[protected],[protect...⇄ otherwise we will disconnect all numbers


sunny bhardwaj
vill-gharora,teh-ballabgarh,P.O-tigaon,Disst-Faridabad (haryana)
[protected]

Bharti Airtel — no network signal

Dear sir , I have statrted complaining to airtel regarding network problems from the 28th of april 2011,but till date no one has bothered to come and verify the problem faced by us. we have been literally begging them to address our complaint inspite of various mails and FEW HUNDRED phone calls.we have only been getting auto generated mail answers and on phone that the problem will be looked into.i hold around 30 connections with them,but am surprised at the indifferent attitude shown by the staff and managerial level of airtel.i am unable to use the phone from my house and always have to stand out in the road and talk.this is very insulting and makes you feel if tf we have made a mistake in being under THE SUPPOSEDLY BEST SERVICE AND CONNECTIVITY PROVIDER IN THE COUNTRY,it makes you laugh at the tall claims made by this company.I have now decided to get myself dissassociated from this company and am now transfering all my connection enmasse to VODAFONE.BUt i would like to register this compalint and take action against these companies who make false promises and harass us if we delay the payment even by 2-3 days,but they take more 2-3 months to even take some action to rectify the problem,how do we penalise them??????

airtel gprs speed very bad i am airtel priped before 2 year. before 6 month airtel gprs speed with edge is 18 to 25 kbps but now only 3 to 7kbps. so airtel like only 3g user

Bharti Airtel — Airtel Complaint regarding network.

Dear Sir/Mam

I want to bring into your notice that since day 1, I was facing problems regarding my new connection for +91 [protected] regarding internet services. The problem was that since day 1 i was not getting the guarantedd speed of 3G services and even I used that Airtel Modem and I complaint to the Airtel three times but they never replied to my complaint and they slapped me a bill of Rupees 2000.

My complaint is not resolved yet so I didn't pay the bill to the Bharti Airtel. Now they started harrasing me. Even I can't use my broadband correctly due to the bad 3G coverage. I am very much frustrated due to the Bharti Airtel ignorance with me. I want file a case regarding this issue.

I am requesting the Airtel to refund my Dongle price of Rs 1800. As they didn't provide me the services to me as they promised and they didn't resolve my issue also.

Thanks & Regards
Akhil Kumar

Apart from what described in mail, the executive tried educating me that a booster solves such issue but the same an individual has to purchase and maintain the equipment. Why on earth in this competitive world a customer stick to such ruthless responses.

Namaste Mr. Reddy,

This is to inform you that your concern listed on 15 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Reddy,

Further to our discussion dated 15 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Reddy,

We would like to inform you that your concern listed 15 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Saurav Ahlawat,

Zero network coverage till date and you say the complaint is resolved. Pathetic Airtel service.

Everyone needs to red the FINE print! Don't be mad at your mobile phone company! ALL of these "FREE" ringtones, jokes, horoscopes are a SCAM. You innocently visit these "free" this or that sites, thinking you're gonna get something for "free" and once they have your mobile number, that's all they need to bill you through your phone company. Your mobile phone company has no idea if you have authorized these charges or not (until you call them and complain). The charges on your phone bill are from a third party. I used to work at T-Mobile, so I know how these scams work. It's not a scam by your carrier though. You are getting billed by a third party. The ONLY ringtones that are free are the ones that come on your phone when you get it. Seriously! What you have to do to stop the billing is call the third party billing (your carrier has all the phone numbers and can tell you the phone number of the 3rd party that is billing you). Your carrier will give a few courtesy credits, but cancelling the subscription is up to the individual. All of these "free" ringtones and such are a SCAM! Nothing is free..not the jokes, not the ringtones, not the horoscopes. Advice to all... don't vistit the sites that claim to have "FREE" anything! And if you do, don't give them your mobile number!

Airtel — Made me a fool

i asked them to close my connection, but they never did this and now i recieved a hefty bill. thanks airtel....you are a bunch of [censored]s

AirTel — fraud customercare

DEAR
MY MOBILE NO IS [protected].ON 25 TH MAY I HAVE RECEIVED A MESSAGE FROM AIRTELL WHICH CONTAINS A OFFER WITH RECHARGE OF 55 AND GET 75 RUPEES WHERE 43 RUPEES WILL BE GIVEN INSTANTLY AND REMAINING RUPEES WILL BE GIVEN WITH IN 24 HOURS.AFTER 48 HOURS I CONTACT WITH AIETELL CUSTOMER CARE SERVICE .THEY INFORMED ME AFTER CHECKING THAT I WOULD BE GUVEN REMAINING RUPEES DURING 12 PM 28 MAY .AFTER IT THAY LOCK THEIR SERVICE FOR THEIR FAULT.EVEN TODAY I CAN NOT GET THESE RUPEES.I REQUEST AIRTELL COMPANY TO BE CONSEOUS AND CARE FULL WITH THEIR SERVICE.BY CHEATING NOTHING CANBE STAYED.PLEASE TAKE ACTION SO THAT I CAN GET MY BALANCE.IF NOT I ABLE TO REJECT THEIR SERVICE

airtel network is verry bad in alandurai covai

i agree Airtel is company of Big TIme cheaters...they will lose all there customers one day !

many of the mobile companies today (including Airtel) today are engaged in massive cheating scams where by they pocket millions of ruppes. i suggest, a detailed CBI enquiry be constitued against some of the mobile companies studying their business practices, and all their records and balance sheets.

They should be charged massive fines in case found faulty, and if their services don't improve, their licences should be cancelled.

airtell customer care no is froud with public. when dailed the customercare no then sayes by airtell that this no is not avilable

other froud bye airtell 25 kbps internet speed called by airtell 460.8 kbps its a big froud.

Airtel — Access Denied

Sir,
I"m unable to access EZmail on my mobile via Airtel Live.Whenever I tried I received a message as
Gateway received a invalid response.
please help.

AirTel — Fraud Scheme

Dear Sir,

ONGOING FRAUD IN THE NAME OF AIRTEL

This is to report a fraud taking place in the Name of Airtel.

Firstly there is a call from an lady who introduces herself as an Airtel employee Varsha from Airtel office.(ph number: [protected]) on Saturday Apr 25th.

She tells me that your no. is XXXX and you have been selected to be upgraded into the Corporate plan.
The plan reduces the minimum monthly charge to Rs.49 and your callcharges will be 30 ps Airtel2Airtel, 50 ps other networks and 1 Rs STD. Also one no. i have to select which will be free dialling.
All this would come at the down payment of Rs.600 out of which 500 will be refunded in the future bills.

They said they would send a man to our office or home for the collection.
I received call from this lady quite a no of times confirmation acceptance o[censored]pgrade, also she said that she could upgrade any other Airtel no of my family/friend for the same amount. I confirmed another airtel 2 nos of my family.

So on Monday, the represantative came to my office in Forst He was named Jai, was was dressed casually in a Jeans and casual shirt (quite contradictory to an executive from airtel)
He has brought along a plastic bang, containg 2-3 reciept of Airtel and a brochure of Nokia (probably 1605)

He led me into filling the reciept no (861726) which was in triplicate. he wrote the amount of Rs. 2450 as being made payment.
Rs.600 each for 2 upgrades and Rs 600 each for 2 new Sim Cards ( the nos which he gave were [protected], [protected])
and 50 Rs. handling.

Then he went on giving me the 3rd page of the Reciept (MY COPY) and left to return in the evening with the new sim cards etc.

He told the the PLAN upgrade would be done as soon as he reached office.

He hasnt showed up till date.

Calling up the mobile no.[protected], first the so called Airtel rep. told us that he would be coming the next day, was in Dadar and gave all sorts of different reasons.

Now, since yesterday 27th April 2009, she isnt receiving our calls made from any mobile or landlines.

Now, i checked on the internet and with my friends, and found out that this is a fraud scheme whereby we are left without any help whatsoever.

I would like AIRTEL as a responsible company to catch hold of this woman ( from he mobile no, i dont this it would be very difficult to get hold of her current position)
and her associated such the no persons are duped in the Name of AIRTEL henceforth.

Thanking you in anticipation.

its true

I have been a victim too...is there any place where I can lodge a formal complaint ???

Hai,

I have told last month (8th June) to stop NOP but still this month also you put charges for NOP(RS. 99).
on the day itself i did not use the NOP. for your fault i did not pay money.

Regards,

Karthikeyan

Respected Sir,
myself Shailendra singh tomar, a 25 year boy of indore M.P., i am a regular customer of Airtel , using its services from last 3 years,
one day i call to the customer care of airtel to know that on which recharge i got full talktime, then the Customer Care executive of Airtel Told me that, Whenever i want to know about the full talktime Scheme i hav to call their tollfree number 121312 and then i got the information of full talktime recharge on my number,
Sir, on[protected] i call on 121312 and i got a message that if i recharge my number with 56 Rs. then i got full talktime, condition is: i got 47 rs. balance instantly and remaining 9 Rs. after 24 hours of recharge.
so today i again call to Airtel Customer Care to know that . why i cant receive my remaining balance,
then the executive named Priya Yogi told me that your problem is solved by 10 november, and when i ask her to giv me my complaint num, she is making excuse and make delay,

But till this time and date[protected] i wont received my remaining balance, due to whch i am so Depressed about these service providers will to do any thing with customers,.
So Sir, Please take thr right action against Airtel against this Fraud coz this suppressess consumers a lot.
Sir, please make justice for your people.
Hoping for right Decision.

Thanks
Shailendra singh
[protected]

Airtel Bharti Ltd — cheating with me

Main North Solapur kondi main ASC [Airtel Service
Center] chalata hun..!

Dec.2009 to jan 2010 main AKK [Airtel King Kon] ye contest chal raha tha usme muje 2nd [Sony Digitel Camera 10.1 mega pixel] prize mila tha..!
wo prize dene main un logo ne 4 mahine lagaye..!
prize diya wo bhi kharab diya..!
uske sath free main accesories pencile cell charger milta hain..!
wo bhi muje diya nahi..!
us camera ka bill bhi diya nahi..!

En logo ne muje jhoot bolke,, muje kharab camera diya.. us camera ka battery 10.min main low hoti hai..!

Airtel RSO "mubin Kazi" unko uska bill mang raha hu to wo de nahi rahe hai..!

Muje wo camera Sony ke Showroom main vapis dena hai..!

aur Ek baat mera sim activation ka Claime Rs.7,000 En logo ke paas fasa hai .. wo bhi nahi diya!!

Airtel DTH — DTH a fraud

Hi MR RAKESH kUMAR

Name :Nitin Chinnannavar
AIRTEL DTH A/C No :[protected]
phone no:[protected]

I have been AIRTEL DTH customer but a victim of pathtic service and cheating for about a year now.First of all ,customer service is pathetic...I have to waste 5-6hrs to get connected !!! Horrible Cust Rep ppl, they dont know basic languages.....For 6 months or so I have been facing signal loss problem, when ever it rains or drizzles..my reception is gone for 2-3 dys....Fed up i registed a complaint after much struggle.I was horrified even after a week complaint unattended ,wat followed was false promises to solve the problem.Finally, tech guy visited and did nothing..said i cant help because that is wat AIRTEL can provide. ...Also, HE SAYS UR LUCKY THAT UR ATLEST GETTING THE SIGNALS BUT WITH LATEST IS STILL WORSE.....MPEG4 N ALL IS JUST A LIE ,THE SIGNAL QUALITY WILL BE LIKE THIS ONLY.SO Y SHUD I RECHARGE ? HE WENT ON TO SAY WE ARE NOT RESPONSIBLE FOR THE POOR SIGNAL QUALITY OF SET TOP BOX ITS QUALITY IS ONLY BAD,...........EVERY ALTERNATE CHANNEL I WATCH THE QUALIY IS DIFFERENT...IF PICTURE IS CLEAR ,DISTORTED SOUND OR VICE VERSA.......
I WANT TO MAKE BRING TO NOTICE OF AIRTEL NODAL OFFICER THAT AS A COMPENSATION FOR CHEATING ME ,I WILL NOT RECHARGE IT SHUD B DONE FROM AIRTEL.......



Thanks
Nitin

Bharti Airtel — pls

My cell no. is [protected], prepaid, isssued from Mumbai region. Outgoing is barred due to non submission of certain documents. The prepaid card is of mumbai and I am residing out of Mumbai and not able to go at Mumbai immediately. The documents are not being accepted elsewhere. What to do?

Dear Friend! You are not correctly aware of the procedure. You can submit the proof documents, in any of the Airtel showrooms in India. They will accept it. It does not matter where you purchased the sim card.

Anbukkarasan
[protected]

Airtel DTH Service — Not Conversion the Scheme.

Customer I D [protected]. I have pay for the Subrication for the Six month for the scheme of one month but at the time of provided the Airtel DTH TV not provided the scheme. beacuse you are not charged the scheme I have phone in the time to deposit the money of Rs. 2020/-

Namaste Ms. Pratap,

Further to our discussion dated 15 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ms. Pratap,

We would like to inform you that your concern listed 15 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Airtel — Airtel Bunch of Incompetent Fools

Dear Sir/Madam,



This is to bring to your attention a problem I am facing since 12th April, 2008.



On 11th April, 2008, I activated GPRS on my mobile because I had to travel to Gujarat for a week. It was activated instantly. However, after repeated sms/calling 121, I did not get the settings for my Imate SPL mobile. Infact my mobile was blocked for calling 121 and I was advised that I should contact only through SMS which will be replied in 24 hours.



After searching on the internet, finally I found the settings on 12th April, 2008 when I was in Ahmedabad. However, the speed was so poor/pathetic that immediately I sent an SMS to deactivate my GPRS. However, I got error “FAILURE TO DEACTIVATE SERVICE. PLEASE TRY LATER.” When I called 121, I was told that since my mobile was from Bombay, I have to call a Bombay number [protected] to deactivate the same.



Instantly I called that number and the executive took my complaint. However, when I found that my money was being deducted for the next two days, I sent an email on 15th April, 2008.



After that, I have been continuously calling helpline 121, sending emails, have personally visited your Kandivli relationship centre but my problem still continues.



Everyday Rs.14.99 is being deducted from my mobile. I did get refund a few times but what about my time that is being wasted in calling everyday to your 121 and giving my complaint.



I believe now each and every executive at your Mindspace office knows my voice. Till date, almost each and everyone has assured me that ‘YOUR PROBLEM WILL BE SOLVED IN 2 HRS., IN 6 HRS., IN 24 HRS’ etc. but nothing has been done. One particular gentleman Mr.Sheetal Mohite asked me to personally call him and check about the status of my complaint but after that he was not approachable. Once, I was informed that he is not available but he will call me back. Till date nobody has called back.



A few times, some people called me from Airtel saying that they are calling from the head office and also refunded my money and said ‘YOUR PROBLEM HAS BEEN SOLVED’.



Also, I keep getting messages that ‘YOUR PROBLEM HAS BEEN SOLVED’ and ‘YOUR MONEY IS BEING REFUNDED’ but these are only SMS, I didn’t get money whenever I got SMS but a few times I did get money refund but without any SMS.



Why does it take 50 days to solve this simple problem?



I would have simply discontinued this pathetic service but the problem is I have just printed 10, 000 brochures and 1, 000 visiting cards and have got the number on a lot of my websites.



Please solve this problem at the earliest because I don’t have any other options but to keep calling 121 and keep posting to various consumer centres/public interest blogs/reviews on the internet about Airtel.



A general search on “airtel sucks” on Google would bring a lot of them. Anyway, there are thousands of complaints already and I don’t think another addition makes any difference.



I wish I could get Shahrukh Khan’s email to just check from him why he goes “ga-ga” in ads over this rubbish service.



Thanks & Regards,

Mustafa K.

[protected]



Copy : Consumer forums and various blogs on the internet

Sorry for a wrong title "AIRTEL BUNCH OF INCOMPETENT FOOLS" - actually it is we consumer who are fools to have taken Airtel. AIRTEL SUCKS or THIRD CLASS SERVICE FROM AIRTEL or BEWARE OF AIRTEL or DON'T BUY AIRTEL would have been a better title. I guess I will shortly become a Search Engine Optimisation professional by posting such a lot of AIRTEL SUCKS posts on various blogs.

Could u pls. provide GPRS setting for Imate SPL at mail address [protected]@gmail.com.

Thanks a ton

i totally agree with u ...
bloody Sunil Mittal ...Fraudy !!!

my hello tune problem is stil not solved...

Bharti Airtel — Purchase details required

Dear Sir,

This is to bring to your notice that someone made three unauthorised transactions with bharti airtel through my ICICI Credit card number [protected] in October 2008.The transactions happened on the same day, almost same time . Each transaction was of Rs.6334.

The transaction ID'd given to me by ICICI bank to trace the above person with Bharti airtel for the above three payments are as follows :
1) 110171
2) 224166
3) 895922
All of the three were of same value i.e Rs6334 each.

Since the payment to bharti airtel was done through my credit card, I would like to know the details of the purchase i.e. if the payment was done for mobile phone bills then let me know the name, number and address of the concerned person. Or if the person has bought some product then the address of the concerned person etc..

My intention is to get to the person who has done this unauthorised purchase through my credit card.

I would really appreciate if you can search and provide me with the information of the concerned person asap.

Awaiting your early reply.

Note:
I also attaching you the conversations i had with ICICI over email on this issue.

Have a Nice Day!!!

Best Regards,
Manik Gupta
[protected]

Hi...,
Please let us know whether this is a credit card loss case or some body has used your card for that time being or something else.

bharti airtel ltd upe — switch off or number not available

TO
CEO,BHARTI AIRTEL LTD UPU
SIR,
I AM NEERAJ DIST BHARTI AIRTEL LTD MADHOGARH JALAUN MY CONT NO [protected],
MY COMPLINT , SWICH OFF OR NO NOT AVILEBLE ON CONT,IN MY DIST JALAUN

THIS PROBLEM ALLREDY FORRWORD TSM ,ZSM, ALSO NETWORK TEEM
COSTMER TEN DEYS PASSING THIS PROBLEM AND NEGETIVE APROCH COST BITBEEN COMPNY
SO I REQUEST TO YOU SOLVE THIS PROBLEM

THANKS

madhougarh area airtel service is not concern

Airtel — Not providing data usages

I have puchased Nokia-C3 on 03 oct,2010 and their was a scheme that if we purchase Nokia-C3 then Airtel will provide us the GPRS upto 6 month (2 GB per month). First month the data usages is provided to us but in the next month (05 Nov,2010) this facility stopped, when I talked to costumer care of Airtel Mr. Pawan told me that there was a technical mistake and these data usages will be add in my account on 08 Nov,2010 and we have followed all the rules, but this have not be done. When I again talked to the costumer care,now they are refusing to do this.

The mobile no on which these data usages should be added is [protected]

Namaste Mr. Anand,

This is to inform you that your concern listed on 15 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Anand,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.


We assure you that we are committed to resolving the issue to your satisfaction.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

sir, my airtell prepaid number is [protected].can u pls sed me the call detail of incoming &outgoing callsfrom this number from 05aug09 to06 aug09.an early & favourable action is requested pls.

i will

I WANT TO INCOMING AND OUTGOING DETAILS FOR LAST 2 MONTH.FOR MOBILE NO [protected] IF POSSIBLE AS SOON AS EARLY SEND ME DETAILS TO MY E.MAIL ID.[protected]@yahoo.co.in

Respected Sir,
My Mobile No. is [protected]. i intends to know my Call summary on my email id [protected]@yahoo.in

Please send Call summary on my given summary as soon as possible please.