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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 2010

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Y
ykhoday
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Move out of Airtel Network

Address:Bangalore, Karnataka

Hi

My name is YK Khoday ([protected]) and I am using Airtel mobile connection.
On May 21st, I sent a porting out message to move out of Airtel to Vodafone. On the same day I received 3-4 calls from Airtel to convince me not to move out. As I had made the decision I told them clearly that I want to move out.

After one week on May 28th, I received a message from Vodafone stating my porting out request was...
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R
ritesh092
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working due to big packet loss

Address:Jaipur, Rajasthan

my internet is not working proper due to big packet loss from airtel servers. i complain to them 7 days before today but they are not fix yet. when airtel support team member come he, told me he can only check with ping not checking with other way. i proved them my network 80 to 90% packets loss from airtel server.
Really very bed INTERNET service support from AIRTEL ....
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Rishu Kashyap
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not given me benefits what they Offered

Address:Ludhiana, Punjab

Airtel Offerd me the following
" Special Internet Offer: Recharge your airtel mobile with Rs125 and get unlimited data surfing,downloading benefits for 30 days.For details,call 121314(tollfree)"

But they given me 1gb data for 28 days.
I called customer care and they put off my call and now they are not responding.
My Mobile number is - [protected]...
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G
gowravi1881
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving bill even after ceasing the landline connection

Address:Bangalore, Karnataka

To the Appellete Authority of Airtel Karnataka,

We are being repeatedly harrassed by Airtel to pay bill for our landline connection ([protected]) for March 2013 when we had stopped in February 2013 itself.

I wrote a mail to Airtel to stop the landline on 21.2.2013 and Airtel confirmed us on 25.2.2013 that the line was ceased.
Also Airtel stated that the final bill for Rs. 1581.92/- would be generated...
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A
ariesprabhu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid sim not yet activated even after a month

Address:Ernakulam, Kerala

It has been a month since i purchased a SIM from airtel store at windrose traders, thopumpady, Kochi and still the SIM is not active. Every day i have to call them and ask about the activation. Intially the excuse were that system is not working in Thopumpady and later the issues was in systems of airtel. Not sure with so many system issues in place how airtel is able to work.

After all the system issues are solved now the...
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A
ashin95
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No money credited to the account

Address:Gurgaon, Haryana

I tried to recharge my airtel prepaid number through an online web site called "justrechargeit". The amount of Rupees 500/-. was debited from my bank account and I received a notification that the recharge was successful. This was done on June 11th 2013. Till date Airtel has not been able to sort out my issue I am still unaware of where this money is? I have e-mailed Airtel numerous times with no response so far and no resolution...
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U
ummed singh palawat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair deduction of account balance

Address:Raipur, Chhattisgarh

in last 2 days the airtel company deduct 200 rupees from my account balance incharging of net surfing but i state that i used internet after recharge my account rs 5 ,5 and 197(unlimited plan)...i tried many times to telling executive officer to teel my problem bt they are not trying to understand it ....it also happens with me on 24 may in msg service of company ...company ensured me to solved out my problem but still it is pending....
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S
sam
from Valapattanam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pin erased

Address:Kerala

I have purchased airtel Top-Up Recharge of Rs. 20/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial No. :- [protected]

Secret Pin :[protected]*****330

My Mobile No. :- [protected]...
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9
911SUNIL
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

top-up voucher

Address:Mumbai City, Maharashtra

I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial No:[protected]

Secret Pin:395***1*700027

My Mobile No:[protected]...
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H
harikishore.n
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim replacement

Address:Hyderabad, Andhra Pradesh

Hi,

This is Hari kishore, my mobile number is [protected].

on 1st week of May i have called 121 customer care as asked to block my mobile number as my mobile got theft.

on may 7th i went to Airtel customer care office located at KPHB colony, JNTU road, near Malaysian Town ship buildings. they have collected the documents and form for sim replacement and gave me a NEW Sim Card.

I have...
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Address:North Delhi, Delhi

OSir ,
I activated 3g service on 9 june . I activated pack of rs 99 for 300 mb data .
But from the first day the internet could not be used so i called up customer care
And they made my internet work but i get 2g speed of 10-12 kbps . I registered complaints many times
About the slow speed but there was no response from the airtel company and i am still getting 2g speed while i payed for 3g service . I want a...
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S
SUDHIRALKA
from Gurgaon, Haryana
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EXTRA AMOUNT DEDUCTED

Address:West Delhi, Delhi

I AM HAVING US CALLING CARD IN MY MOBILE NO [protected] VALIDITY UP TO 18.06.2013 CONFIRM BY THE MESSAGE FOR 28 DAYS VALIDITY ON 21.05.2013.
ON 16.06.2013 AT 3.44AM I TALKED TO USA FOR ABOUT 8.06 MINUTE ACCORDING TO USA CALLING CARD IT IS ABOUT RS8.06 BUT THEY DEDUCTED AN AMOUNT OF RS57.00
AN EXTRA AMOUNT HAS BEEN DEDUCTED FROM THE BALANCE SO YOU ARE REQUESTED TO LOOK INTO THE MATTER AND INFORM ME ACCORDINGLY.

SUDHIR...
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C
Chandra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate customer service

Address:Bangalore, Karnataka

This is regarding my phone# [protected]. On thursday evening, suddenly all my outgoing calls were failing. Though I was able to receive call, send and receive SMS and browse on 3G. I called customer care for help - but what I was told that my account is active and that I 'restart my phone', 'reinsert SIM', try with a different phone. When nothing worked, he mentioned he will log a ticket and that I will receive the ticket...
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S
sasipkiran
from Hyderabad, Telangana
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Airtel DTH poor service

Address:Hyderabad, Andhra Pradesh

My Airtel customer id is [protected]. I have raised request for Airtel DTH re-installation after change of house address. I am not getting proper response from Airtel customer service for the past two days and my DTH balance is burning at Rs.14 per day....
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D
d.dolakrishna
from Bengaluru, Karnataka
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Call tariff

Address:Bangalore, Karnataka

Hi,

I want to share my frustration after waiting for so long time. I love to use Airtel network because of its sophisticated network. But they are purely money-minded. Earlier I have been charged 1 paise/sec for STD calls. But once when I went out of station for 20 days, my call tariff has been increased to 1.4 paise/sec. Twenty five days back I have opted for mobile number portability, but I have been informed that my call...
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J
Jnyanesh
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill generation even after disconnection request

Address:Bangalore, Karnataka

I am writing this email with so much frustration with airtel service and the so bad experience with 3G dongle I was using.


Okay let me tell you the story....
I was using subject mentioned 3G postpaid dongle and I felt the service was not worth paying since I faced many issues related to speed and network.
Hence I decided to cancel this service with Airtel, so I called customer care in the month of MArch-13...
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Pulkit Dak
from Mumbai, Maharashtra
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Harassment by service team for my request for new remote

Address:Mumbai Suburban, Maharashtra

After using your services for more then 5 years in Delhi & mumbai, now i feel cheated.

My account no. is [protected].

On June 8th, 2013, i registered a request to your call centre for purchase of new remote, since, my old was not working. I was sent a distributor list & was asked to buy directly. I called each of them & they all refused having any remote. I visited airtel gallery in Thakur Village,...
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B
bhagira99
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Notices for payment when phone connection was never provided

Address:Bangalore, Karnataka

I had received three bills for phone number[protected] which was never installed in my house. After several complaints made at the customer care number 121, I stopped receiving the bills. However, after that Airtel has sent me several notices and a lawyer's notice calling for payment o[censored]npaid dues of INR 2584 on the said number. Even after several complaints to the Karnataka nodal officer and the appellate department, the problem...
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ravim85
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized activation of 3G GPRS

Address:Bangalore, Karnataka

My name is Ravi and my telephone number is [protected] and [protected], I am using Airtel mobile from past 4 years. In the month of December 2012 Airtel has activated 3G GPRS on both the sim card without my consent. I did not send any email or SMS or called their customer care to activate the service. I came to know about this in the month of April 2013. I wrote several emails with all the details relating to my account and called airtel customer...
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Rohit Kothari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill received for No service Provided

Address:Bangalore, Karnataka

In the month of May, our broadband connection was not working for about 10 days. We raise a request to customer care, and was given assurance from their manager (Janet). That our bill will be taken care, by giving the waive off. In the mean while I transfer the connection from my roommate to my name. I received the first bill of 1130 (Bill #[protected] and account number [protected].
I thought that 1130 amount is after waive off. So...
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