[Resolved] Reliance Communication Prepaid Connection In Delhi — Money deposit by Credit Card Receipt awarded but services are not provided. | |||
First Mail - to - '[protected]@relianceada.com' Mon 3/11/2013 2:50 PM :-Pre paid recharge for No.- [protected] is still not effective for Rs. 799/- plan Reliance - Reliance STD free calls. Dear Sir/Madam- I have credited an amount of Rs. 799/- towards R-R free STD calls for 30 days on no. [protected] , through my SBI credit card today on 11th Mar’13. The receipt no. is AMIR32913449 . As the service plan is not yet activated on my cell you are requested to do needful. Regards, Pramod Saraswat E- mail : Pramod.[protected]@ril.com ______________________________________________ First Follow up mail- Tue 3/12/2013 3:09 PM - Plan is still not activated. Please look into. Regards, Pramod _____________________________________________ Second follow up mail- Wed 3/13/2013 11:34 AM Plan is not yet activated after lapse of 48 hours today. Please look into for refund confirmation or service activation as per requested plan. Regards, Pramod _____________________________________________ NO REPLY from Customer care till date. Credit Card Company confirmed the payment of the amount and no return back transection is there till date. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Communication — service plan lapsed
hi I am vikrant and my cell number is [protected] I had recharge of 249/ for rim to rim free 25/ for sms package and 58/ for 1 paisa per second but 249/ rim to rim plan has been lapsed I dnt had any info about the scheme that we can choose any one plan but shopekeepar has to know the scheem. customer care also reply the same. acording to me reliance is the big company but system is poor how one time it accept all plan it has to give us informatiom that your previous plan will be lapsedtransection id for plan 249/ [protected]
transection id for plan 25/ [protected]
transection id for plan 58/ [protected]