Reliance Communications Complaints & Reviews

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

I dont think the issue will be resolved because Reliance have discontinued this plan.
As saying to Reliance that plan was very convenient for calling but now Reliance has shown his real face.

After the confirmation from custumer care by three times, I have recharge 49 for STD Reliance to Reliance unlimited min validity 03 days in my number +91 [protected] which comes under Delhi circle. After recharge a message received recharged successfully and now you can enjoy Reliance to Reliance local unlimited call validity 3 days. this is cheating with me for false infomation given by all three reliance custumore care representaive. Please help me to resolve my issue ASAP as I am a very new customer to reliance and very much unsatisfied with this kind of issue. Thanks, Krishna Kant mob: +91 [protected]

Reliance CDMA — subscription of services without informing me

My mobile number is [protected]
since last three months, company is deducting my talk value continuously on behalf of "premium services". Austrology & Mantra packs have been activated on my number without informing me. When I called to customer care they told me about the deduction and how these services have been activated. He told me that, I have received a call from relience for activating these services but I didn't get any call from reliance. And I want to inform you that DND service is activated on my number so then can't call me. I want my talkvalue back.

reliance baar baar kisi na kisi tarah se paise kat leta hai 2 feb ko mere account se 30 rup.. kat liye gaye without kisi subscription ke

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Hi,

Reliance HSD No.[protected]

I have used reliance net connect plus with the above HSD card number. I would like to inform you that i have faced lot of network issues and called up so many times to customer service calls starting from Jan 2014 - July 2014 related to network issues. It was never resolved from Reliance side and promptly bill will be generated from your side every month after so many calls also i never got waiver amount for any of the above mentioned months. Whenever i was connecting to the Reliance Netconnect it will never get connected and i have stopped using it longtime back. Whenever i have called up customer care for disconnecting the 'Reliance Netconnect' i got a strange answer from your customer service executive saying network is down call us later. It was never disconnected from Reliance side... Still now the problem has not been resolved and now i am getting a bill of Rs. 2391/- saying need to pay this money to avoid legal action under section of 406 & 415-E of IPC. Nowadays it has become a big mental stress for me

A] Repeatedly i have sent mails to appellate authority [Bangalore & Chennai] it was an issue which was never resolved from Reliance side after repeated complaints from my side (Refer: Attachment mails to Appellate Authority [Karnataka/Tamilnadu]). I have been promised that the issue will get resolved within 5 days from your side. But for your kind information the issue has not been resolved and still it is in OPEN as of today.

B] In relation with Reliance network for more than 5 years i have never defaulted my payment in the past. Even though there were lot of network issues from your side i have paid the amount from my side [Reasons being told from your side: Internet is down @ Anekal area, Network coverage issue, Account has been transferred to Varthur area, Up gradation to high speed internet etc.]

C] As promised still service guys have not visited the location which is my current residence [June - July 2014]. But i will get many calls saying we will promise you that the issue will be resolved from our side @ the earliest. (Refer: Attachment mails to Appellate Authority [Karnataka/Tamilnadu])

D] Already i spoke to senior person from your side for a waiver [Request ID: T[protected]] but after that there was no response from your side.

E] In relation with Reliance network for more than 5 years i have never defaulted my payment in the past. Even though there were lot of network issues from your side i have paid the amount promptly from my side [Reasons being told from your side: Internet is down @ Anekal area, Network coverage issue, Account has been transferred to Varthur area, Up gradation to high speed internet etc.]

F] For a 5 year old customer this is the basic courtesy from your end by sending legal letter and till now i have promptly told whoever calls from your side saying i will pay whatever has been used from my end. I was expecting resolution from your end which has never happened till now.

Please let me know the resolution for this...

Expecting a positive reply from your side.

Hi,
Data Card no. [protected] (was using from last 2.5 years)
On 16/08/14, my Huwai data card (out of warranty) has been damaged, so was not working.
On 17/08/14, I had called to Reliance Customer care[protected], asked about service center in Bangalore. He had given me Rajaji Nagar address. I contacted there on 26/08/214, he has told that he is not repairing Huwai data card & rejected to repair.
On 25/08/2014, again contacted to customer care, he had given me one service center address, Shree Sai Cells Indiranagar.
On 30/08/2014, I have submitted my Huwai data card for repair (Job no. 6578 attached with this mail). He has accepted but after a week I called[protected] him, he refused to repair & said not repairable.
After 31/08/2014, I visited to Reliance outlet at Marathahalli & nearby areas, but there were no availability of blank data card.
But still I have paid Aug'14 bill of Rs. 562 (In august, I have use internet upto 16/08/2014, but paid full bill amount).
On 08/09/2014, I have purchased new blank data card from Sri Vinayaka Enterprises for Rs.1500, with existing plan & MDN no ([protected]) & it activated on 10/09/2014.
On 25-26/09/2014, new data card was not working. Asked to customer care, he told that software up gradation is in process, will work within 2 days. Again I had called to customer care & again he replied the same.
On 04/10/2014, At customer care, I have raised two complaints (complaint no.[protected] & had shown to Rajaji Nagar service center, but refused to repair the data card
On 11/10/2014, I had given to Shree Sai Cells service center, he had accepted (Job no.7016) & was ready to repair or replacement within 10 days. Oftenly, I called him replied that he is working on it.
On 14/11/2014, He refused to repaired the same & not ready to replacement under warranty also.
Yet my complaints has not been solved. Now still, reliance net connect asking me to pay bill Rs. 2154.
Now still, reliance sending me sms saying make the payment otherwise going to case file against me under Section 4.6 & 415-E of IPC.
Please let me know the resolution for this issue

Expecting a positive reply from your side.

Sir/madam:

This is Ameen...i used reliance netconnect ...my reliance card no is HSD [protected]... I used this Card for One year
and after that I got relocated to Bangalore from Chennai, I called Reliance team for closure, they said no issue they will give the option of 5months free usage with out any charge, but I said them the reliance Dongle will not work in my office Laptop
so its useless, please cancel it, they said they will do i, after 5 months I got a bill started in my name to my Chennai address,
Its ridiculous and now i can see the messages coming from Reliance team on threatening Legal actions against Section 406 & 415-E...

what is the resolution for this?...pls give necessary steps further i do...

Dear Sir
HSD No: [protected]
Please note I have given cancellation request dated 16 July and I received the confirmation with the Service Request ID:[protected]attached for your reference).
But they generated the bill and demanding for the payment.
Please note for the past 2 month I have not even used the Reliance data Card and how you will generate the bill for the unused and cancelled connections?
Please note I have sent repeated mail every month asking why you are generating bill for the cancelled connection.
As usual there won’t be any response from the reliance team. ( I have all my mails proof with me. If you are ready I can send all these mails).
Please note I paid all the bills for the usage. Below mentioned bill amount is not valid and due to system error you are generating the Bill every month with no usage.

Now Reliance is threatening me to make payment or otherwise they will file case under section 406 & 415 E of IPC. This is totally stupid and I never use any reliance product.

Please help me and provide the solutions.
Thanks
Venkat

i hope Mr.Ambani sir wake up even i have received sims for the hsd for rs 2279 am really amazed y u ppl r doing so n troubling the user in my case i did not receive any bills either by email r physical one i spoke to ur customer care ppl say some 5 years back that i need physical bill and payment due was for 1 month only suddenly u ppl woke up after 5 years and sent me sms mind u am lawyer n also citizen of India i can go to consumer court for i would happy to settle 5 years old 1 month bill if hard copy r soft copy sent to me on my email my hsd no is [protected] n i request you ppl of customer care service stop playing n falsely using Indian penal codes and sending fake sms my mobile is [protected]

I need waver on this month bill...

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

I am not receive waver i am paid full amount what your service its to bad... doing a cheat

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

my number is [protected] and I've requested to terminate the service two months but now you're sending bill to me could you disconnect the service?

Reliance — refund of amt deducted

[protected]

Reliance 58787

Kindly refund the amt you have deducted today for Love Service". You have unsubscribed me from the services few minutes back but the refund is due!

Dear Neeraj,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that a waiver of Rs 24/- has been posted into your account.


Regards,

RCOMcare

reliance phone in send all total wrong bill so many time call but he could not send the bill. when my bill four hundred fifty rupees only and next give bill the two thousand four hundred bill we call so many time plz give detail bill today we have not receive any bill telephone number this [protected]. this number is close down last month..

your telephone total will payment before date why you my telephone close down [protected]. please send the reason as soon as.

Dear Jjatin,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Jjjatin,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Mobile — Speed of Internet

Sir I have been using Relience Mobile Connection in which I have taken Internet plan of Rs. 99/- in which i was said that it will give speed of 128Kbps but it is given 5-10 kbps. My number is [protected]

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

PLEAsE DO NEEDFUL

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Hi Team,

My contact number is [protected]
Name: Vivek I S

Reliance Number Which is Disconnected : [protected] & [protected]

Issue : As mentioned earlier, I have closed my two post-paid reliance mobile connection on December 2012, cleared all my outstanding as well & got confirmation from reliance people. But now I am got bill for the month of Feb-2013.

Regards : : Vivek I S

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Iam always reachable @ the number which was given earlier ([protected]), Probably I was on travel last week due to which my number was not reachable. Help is closing the issue.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

BSNL Landline — only outgoing is there.

i have made several compliants to the JE, bhadson, but they dont reponse to it, then after i had made the complaint to the higher authority of BSNL in nabha the JE of circle took only minor steps, but it worked hardly for two three hours and the landline phone came in the same position in which it was . so i request the concerned authority to do the need full.

Land Line Phone, Reliance — Outgoing calls not possible..

Dear Manager,
This is with reference to the land line number[protected], in Pune city, plot 32 Rambaug colony, Flat no 8, Kalyan Apartment, Kothrud area. 411038.
We are not in a position to call (ougoing local call) any more from last night. "Call Failed" sign is flashing after dialing the number. My wife is a doctor and she needs the fone desparately.

I have paid the bills intime, and there no issue at all.

pl help and resolve. awaiting your communication and confirmation asap.
My contact number is [protected]

thanks & regards,

vinit sathe

kindly send me the duplicate copy of my bill & my no is[protected].
how can i check on internet.
pls arrange to send my next month bill atleast to my home.

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Sir,
I am Sending all Details Regarding my friends Inconvenience
My Friend Named Rupesh Sharma is a valuable customer of Reliance. His Mobile No. is [protected]. His alternet Mob No. is [protected]. He was using this connection since last 5yrs. Four month ago he converted his no from CDMA fixed to Vodafone GSM. Again Two month ago he converted his no from Vodafone GSM to Reliance CDMA Sim and he submitted PHOTO, VIC and DL (XEROX) as document. All this act was done through Galaxy, Neamatpur, Dist- Burdwan (W.B.).
He used this connection as a customer of Reliance CDMA Sim with Mobile No. [protected]. For 15days. After 15 days (i.e. 5th Jan) his connection was closed. Now he is unable to make a call or received a call.
He contacted to Galaxy, Neamatpur, Dist- Burdwan (W.B.). and told all this problem, but Galaxy suggested to contact Reliance office Pahari Mata P.o. Barakar, Dist- Burdwan (w.B.).
Reliance office Pahari Mata P.o. Barakar, Dist- Burdwan (w.B.) Mob No. [protected]. suggested him to submit all documents again.
Again he submitted PHOTO, VIC and DL (XEROX) as document on 26th Jan’ 2013.
But problem was same. There was no solution.
At last he told that there is some problem is system. I can’t do anything and please contact to Reliance T.M. Mr. Pitamber jee on Mob. No. [protected] on 2nd Feb’ 2013.
After one week he told that everything is ok but I don’t know why you are unable to make a call or received a call. So please contact to Reliance customer care on [protected] and tell him for Tele Verification.
My friend again make a call to Reliance customer care on [protected] by there is no response. He is getting a voice messege. “our customer care executives are busy to other call, Please wait sometimes or call later”
Sir, my friend is facing this problem from four month and not getting any solution from above mentioned persons. He is wasting his time money and much more.
Now a day’s Mobile is a part of our life so please solve this problem as soon as possible.
Details of My Friend is:
Name: Rupesh Sharma
Mob No. [protected]
Alternet No. [protected]
Thanking You.

Dear Ram,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear sir/madam
I am a reliance customer since from so many years. From December onward i joined net connection . December its working correctly . From January onward my net is not working properly. So please see that . My mobile no is [protected]

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

sir, in my area reliance signal are very week. I am not able to connect my friends & family.

Reliance Telecommunication — problem in phone

mobile phone hav som problem in it

so i showed to nokia care
they said it is the of reliance.
i went in relience ,they said its the problem of nokia go there

so u tell me where shall i go .
i hav no other options .

my relince mobile outgoing as well as incoimng also barred. my mobile number [protected].

Hey,
If your phone is of reliance then what is the need to go to nokia,offcourse problem if of reliance.
You said your phone has some problem and u went to nokia..
what was the reason for that and reliance can in no way ask you to go to nokia care center...
your question is just crap

Reliance Telecommunication — phones are dead

We have taken 05 new reliance telephone connection[protected]
We are facing a severe routine problem of the lines been dead.
If similar problem we would be facing, we would be surrendering our all the connection.
Otherwise, rectify immediately

Plz block promotional offer messages on my phone

[protected]

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Still i didnt got any call back from your end..
You just fools customers..

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Reliance GSM Service — rural package

dear sir,
i am using reliance GSM service , frequently i called & requested customer care executive to deactivate my rural package but they are not doing the same. as on phone they assure me the same has been done but after next 5 days i use to receive SMS of deduction. as i am using prepaid service they are deducting the amount of 5/- after every five days.
please guide me how to ensure the same.
my phone no. [protected]

regards,
sm faraz hassan

I bought a reliance GSM sim few days back. The number was barred with out any notification. I called up the customer care for further clarification and I was told that my documents have not been submitted whereas I submitted the document to the dealer itself at the time of getting the SIM for the first time.
I resubmitted my documents at Reliance Web World and hoped that the number will get activated in 2-3 hours as I was told by Reliance people.
It has been 2 days and the number is still not activated when In call the customer care I get to hear that they can't check my details as there is some kind of technical up gradation is going on, I dont understand if a technical upgradation can take one whole day or they just dont like my voice.
I am helpless dont know whom to approach.
My reliance number is [protected]. I got the number on 12th December 2009.I resubmitted the documents on 21st December 2009 still no result.
Can someone help?

Thanks,
Deepak Sharma

Reliance GSM — Unable to resolve customer issue, very very poor service.

My name is Shahbuddin khan & my mobile num: [protected] (Reliance GSM)
From 28 Aug 2011, nearly 14 messages i have sent. Per Message i have been charged 2 rupee.
Im Sending message ( Port [protected] to 1900) and also (PORT [protected] to 1900)
But im Receiving back a message Stating as follows "Dear Reliance Customer, Your Request could not be processed. Please try After some time. Thank you".

I Also gave complaint to customer care twice. Complaint number is as follows
On 06 sep 2011 no.[protected] and
on 09 sep 2001 no.[protected], And they told Within 24 hours issue will be solved but,

Till date customer care did not responded,
Please Help me Out And Solve my Issue..

Thanking You,
Shahbuddin khan

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you the issue has been resolved now, you can now try to generate he UPC code.


Regards,

RCOMcare

My Mob No [protected]
I send a message "PORT [protected]" at 1900, my balance is deducted and i get a new message from 1901 that says "Your request could not be processed please try after any time".

I HAVE STILL NOT GOT THAT UPC SO SOMEONE HAVING AUTHORITY DO GUIDE ME .

When I tired to PORT from Reliance I getting the message as " Dear Reliance customer you request could not be processed" please try again after sometime. I tried 100's times but the got the same reply. And I even tried calling customer care 1000's times quoting the same issue, every time I spoke to customer care executive they use to one Service Request number and will ask for two days of time to resolve. After two days the S.R ticket will be closed saying the issue is now resolved but of no use. Will the same error after that also.

Here are the latest two S.R no's 1.[protected] and 2.[protected].

Dear Reliance Communications,

Please look into the above S.R Requests and resolve the issue please or contact me.

thanks