[Resolved]  Vodafone (Delhi) — Disable Post Call Notification

Address:New Delhi, Delhi

I have been a subscriber of Vodafone Delhi (Postpaid) for quite a long time now. Recently, I migrated from postpaid to prepaid. Now, after the migration is done, I'm getting my account balance information after every call, and even SMS (though I have an active SMS pack). A message pops up on the screen with my balance information, and this is very annoying for me. I tried calling Vodafone care and even emailed them, but they simply reply "Sorry sir, this can't be disabled". As a consumer, I should have the right to select which services I want, and which ones I don't want. I'm sure disabling this service is not impossible. In fact, I know people on Vodafone Delhi network who got this service disabled - but they're not disabling mine.
Was this information helpful?
No (0)
Yes (0)
Dec 26, 2016
Complaint marked as Resolved 
Verified Support
Sep 07, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Please share your contact number with us at http://bit.ly/17I2QK9 and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone (Delhi) — Recieving calls from different bank

Dear Sir,

Myself Vipul Dubey working in AXIS Bank ltd new delhi.I had taken a no from vodafone customer care and they had given me the no of some mr Ashish Tickoo.Who had taken Loan from different bank and had not paisd it.
S Now I am recieving unwanted messages from different bank regarding Payment of Loan amount.
As this no is taken in month of september from vodafone callcenter.
After this i had complaint to vodafone customer care and the vodafone customer care person told me that we will try to close your complaint and they had given me the option to change last two digits of my no, but I had given my mobile no to n no of peoples and now i cant change my no.
I had recieved messages from SBI, ICICI Bank, CITI Bank
So, Sir Kindly help me out in solving the problem

Regards
Vipul Dubey
[protected]
Axis Bank Ltd New Delhi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information