MRF Tyres Complaints & Reviews

My bike tyre purchased almost 8_ 10 months. Upto date no puncture in tyre and tube. Yesterday it is busted with air leaked sound in stand position. Tyre condition 70%. I am complaint the store keeper he said wait to evening. And then he said it is not possible to change. They will said it is not manufacturing mistake cannot claim.

Dear Sir,

I have purchase a MRF Tyre 195.80S.15 Serial number - 15/330/30820 in Indore. The tyre has run for 1000 km and has got bubbles on the sides. when i went to the dealer he said because because in your warranty only 1 year is left i dont think company will replace the tyre.
He is not taking the tyre and registering the complaint as well.
Somehow he managed to take the complaint and sent the tyre back to the company telling me tyre is almost finished which i know has a much live left.
As a customer i am very much dissatisfied with MRF policy as the dont keep their word on warranty and their dealer who dosent want to give me the tyre in warranty insted wants to me purchase a new tyre from him.

My new MRF tyre got burst while travelling in Rishikesh. This happaned in a normal unpaved road having normal pebbles and vehicle was running at a speed of 35 only. I purchased XL6 car (UP 14FC 2344) in June 2022 and so far these tyres have covered 8000 km and are in good condition. I dont understand how come a new tyre burst in a normal condition without hitting any strong sharp object. pictures and number of tyre enclosed.

Dear MRF Customer Service Team,

I hope this email finds you well. I, Pinak Paul, am writing to bring to your attention a matter o[censored]tmost concern regarding my recent experience with MRF tires and a MRF dealer. I purchased a set of MRF tires and tubes (Model:165D12LT SAVARI N8 and LT165D12 INS TUBE) for my vehicle on 23rd June 2023 and 28th July 2023 respectively, and I am deeply dissatisfied with the product and the customer service provided by one of your authorized dealers.
I encountered a problem with both of the tires, which was still within its warranty period. The tire developed severe damage that was not due to any negligence on my part, but rather a manufacturing defect. When I approached the dealer (Dealer Name:Hiya tyres - post raipur maheshtala mobile no- [protected]) from whom I purchased the tires, I expected a smooth warranty claim process. However, my experience was far from satisfactory.
Firstly, the dealer exhibited a complete lack of professionalism and respect. The staff and the manager at the dealer's outlet displayed rude and unhelpful behavior, making it difficult for me to even discuss the warranty claim. Their attitude was both unprofessional and unbecoming of an authorized MRF dealer.
Secondly, despite my repeated attempts to explain the warranty situation, the dealer refused to process the claim for the damaged tire and told that they will not help me and give me solutions. This unwarranted behavior was not only frustrating but also in direct violation of my rights as a customer with a valid warranty.
I would like to draw your attention to the warranty terms and conditions and request that you kindly investigate this matter and ensure that your dealers adhere to the agreed-upon warranty terms. A copy of both the bills including invoice number is attached to this email for your reference.
I kindly request that MRF intervenes in this matter promptly, either by directing the dealer to honor the warranty or by providing guidance on how to proceed with my warranty claim. I believe in the quality of MRF products and hope that this issue can be resolved amicably.
Please let me know the steps MRF will take to address this issue and ensure that such unprofessional behavior is not repeated in the future. I look forward to a swift resolution to this matter and to continue enjoying the quality and service I expect from MRF. I want immediate actions regarding this otherwise I will move to consumer forum for this type of product and behaviour as well as for this type of harrasment also.
Hope this mail will meet your favourable consideration.
Sincerely,
Pinak Paul.
Contact number -[protected]

I bought new XL6 Its run only 4000 Km. Its front left tyre has been burst in a while running on highway. but company has not accepted the claim. they said cut has been done through sharp object. which is not done. they reject my claim.

My car left front side mrf tyre got broke down when I saw on the tyres bubble was there it is the only reason I think for my tyre broke down it's just 8 months old and it is in warranty also please do resolve my problem and provide me a resolved mrf tyre

Hello team,

My vehicle MRF tyre blast due to low quality of tyres I already raised multiple times request to you team but they didn't replace my Tyre please request to you consider my above request and replace my Tyre asap

We are not satisfied with MRF trye inspection, Car will driven on road and we are in city where roads just for name and everything is going on like vehicles.
but issue is here, we just bought vehicle and Tyre get damaged after 2 month which does just show tyre build consistency ( for a particular tyre which got damaged). We really dont know the exact reason for damage but as tyre company they should treat us with solution or provide repair or replacement for the same. I am really wonder about the response from renowned trye company.
I am still in hope if they can help us for the same.

I have purchased a mrf tyre for my livo bike from a one tyre Kashipur udham singh nagar uttrakhand which I have claimed as refrence number- 552841
Now the dealer is giving me only rs 500 something and saying rs 1116 is deduction and 100 rs service charges
While the tyre is new . I am not understanding why this huge deduction, please resolve the matter as soon as possible...

My bike tyer is Many cut in 1 year please help me

New MRF Tyre Crack
Dear sir/Mam,

I am Sachin Katyal.I have Purchased New HF DELUXE Bike in October 2022 but I Received Crack on Rear Tyre, I have already complained in Hero dealer but Not getting any response from his side.Please Resolve this problem as soon as possible Urgently basis.

Thanks and regards
Vehicle No. HR12AQ3064
TWO-WHEELER
Contract [protected]
Rohtak (Haryana)

सर मेरी गाड़ी का टायर फूल गया है जिसको मैंने कंप्लेन के लिए डीलर को दिया था कंपनी में टायर जाने के बाद रिस्पॉन्स आया है कि उसमें कोई मैन्युफैक्चरिंग डिफेक्ट नहीं है जबकि टायर बीचो-बीच खुला हुआ है जिस कारण गाड़ी जब चलती है तो ऊपर नीचे होता है मुझे बताइए कि अब मैं इस टायर का क्या करूं

Maine 4 mahine pahine 4 tyre liye the ek tyre ko bubble aya hai wo replace ke liye diya to abhi 40 % amount bharne ke bad tyare denge bol rahe hai lekin manufacturing default ki bajase hum kyu pay kare warrenty 5 sal ka aur 4 mahine me itna amount kyu pay karu

I am dilip kotadiya.
From jasdan

I have been purchased MRF moto d tyre for my 2 wheeler bike.
When i was purchased. After 2 days i was feel my bike was unbalanced at 40kmph speed .
I have many complaint at MRF showroom of RAZVI TYRE .
at jasdan but my problem was not solved .
Please replace my tyre .
Thanks

My name is dilip kotadiya .
I am from jasdan.
I have purchased MRF moto d 2 wheeler tyre .
After fitting tyre in bike . It was unbalanced at 40kmph speed.
I have many complaint at showroom
At RAZVI TYRE.
but my problem is not solved.
Please i have requested to company for replacing my tyre.
Thanks

Yesterday, I was riding my car (Ford Figo) and suddenly the front left side tyre got burst drastically even it was in good condition. All the possible screen snaps are attached herewith for your ready reference.
Though escaped at extreme end point, would appreciate, if the possible causes are informed.
It's really not at all expected from a reputed company like MRF.

There is a side wall Bulge on the internal side of the tyre which damaged. There is a cut mark (Not straight) on that Bulge caused puncture.

I have Visited the rail Road, Faridabad service center with the same and they denied the replacement.

This is the second incident of this defective MRF tyres. The quality production quality is compromised.

Thanks & Regards
Manish Srivastava

I brought 4 mrf ZLX tyre in Sept 2022. And now 3 tyres Got steps in middle as defective. Now they are saying to give the tyre for 10days for validation. Now response from company customer care numbers..

With very sad to tell you that I used MRF tyres from long time in every car. But last from year I experienced very bad response from your company. I purchased MRF tyre R 16 on June 2022. In 10 months tyre had run only 10000 km. Tyre punctured in side of tyre. Their grip is so good condition either there company refuse my claim. Before there in June 2022 also this type of problem. That time also company refuse my claim but I thaught MRF tyre and their service is so good so that I again purchase MRF tyre. But now I became very sad whene I received msg that your company reject my claim again in short perioud. Customer had await that company will give him best services. But your company not to give satisfaction.
So From today I decided that I never buy MRF tyre in my life and also told my friends not to purchase MRF tyres.
Thanks for journey till this time. Bye bye...

I have a new tyre but it's air daily comes out