MTNL Delhi — Regarding refund of Security deposit against the Landline Phone 22245610

Dear Sir/Madam,
I had surrendered my above mentioned landline number on 18th Aug 2020 and all dues already paid and i was told by the office of the deppty General Manager Finance Office at Laxmi Nagar near Radhu lace, East Delhi-110092 that my refund will reach to me through Banker Cheque anytime within 02/two months from 18th of Aug. 2020. But till date no refund came to me in any form. Going to office for enquiry is very time taking and expensive because of onr has to bear auto or petrol cost for to and fro to Laxmi Nagar Office of MTNL as well as to leave one, e professional/business work for hours. And for me it, s very expensive since i am an advocate practicing in the Supreme Court and now days we are attending our court matters online through Video Conferencing.
Therefore, you are requested to please refund my refund soon within a week otherwise I will have to approach court for refund with damage cost also because quantum of amount of security deposit is not as important as the performance of or obligation duty by the concerned officials to honest customers and citizens.
Hope the needful will be done soon.
Tanks and regards,
Malik J B
Was this information helpful?
No (3)
Yes (7)
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Complaint comments 


I had surrendered my mobile no [protected] in June 2020. The phone was disconnected accordingly. I had asked for refund of security deposit of Rs 4000 which has not been refunded. My emails are not being answered. I am attaching the phone surrender form, last paid bill and bank details. Can some one help

Vinod Puri

Since It is MTNL so do not hope for improvement.
For surrender I submitted accessories to MTNL Mayur Vihar Phase 2
then Application of surrender submitted to Matur vihar phase 1
Now for security refund I have to submit application MTNL Radhu Place Laxmi Nagar.
reason for decline customer base is Same service available on just half of cost and response time for support is less then MTNL. The Service man visit last Friday after 7 days of my surrender FTTH application.
My phone no. is[protected] and consumer Id is [protected]. I have surrender this no. 01.04.2021. but our security amount is not refund till date. receiving copy is attached herewith. kindly refund my security immediately,

Vinod Bhatia
Kalkaji, New Delhi


Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information