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Mulyashop.com Complaints & Reviews

1.5
Updated: Jul 21, 2016
Complaints 118
Resolved
34
Unresolved
84
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Mulyashop.com reviews & complaints page 3

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R
Rushik Darji
from Mumbai, Maharashtra
Jan 30, 2015
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Resolved

Address: Ahmedabad, Gujarat

hello my self dr rushik darji.my mobile number is [protected].i have order lava iris x1 white and gold price 5823 + 175 insurance total payable amount is 5998 on date of 04/12/2014 time 23:24:29 Order Reference -OMLIYFCOJ and order id-5786. after my order can not dispatching and also not give any kind of information of my order and tracking id number.then after i disappointed and cancel my order and request for refunding on date of 29/12/2014 time 20:31:28 they accept for refund request and processed on refund request.still on date of 30/1/2015 my money get not refunding n when i call at customer care of mulyashop.com they say 1st time in week get refunding then after say maximum 12 working days to go for refund after 12 day its not refunding and say 1 week and 3 days and 4 days they only giving time and go away from responsibility. on date of 30/1/2015 they could not get any kind of respond i have also mail their website, customer car, and web master kevin pinto but none of them are replying me and don’t give any kind of response. so please give help full to me for my complaints
+1 photos
Complaint marked as Resolved 
get refund as soon as possible please.at this time really i need money urgentlly so please refund my money.pleaseee...
Mulyashop.com customer support has been notified about the posted complaint.
Feb 03, 2015
Updated by Rushik Darji
meri complaints solve hone mai kitne din lagende abhi tak solve nahi hui hai. refund nahi mila hai abhi tak
Feb 04, 2015
Updated by Rushik Darji
hello sir/madam
after i complain against mulyashop.com they update in my mulyashop account that refunded on date of 31/1/2015 time 00:00:00.
but still on this date in my account i could not get any type of refund or any single amount from mulyahop.com. i have copy o[censored]pdated passbook and mini state meant copy there no mention of any kind of refund.mulyasop are just update status that they are refund but i could not get any kind of refund i don't know in which account the transfer my money but still i could ot get refund.so please help me for that my complaint.i am suffering that problem since more then 2 months so please help full me to get refund from mulyashop please.
complaints are not solved
complaint are not solved
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    N
    Nibin Chandran
    from Kotamangalam, Kerala
    Jan 29, 2015
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    No option for zero rating that's why i am giving single star. You people may be attracted to this site because of the lowest price in internet( OMG ! At last you have found an e-commerce site after some hours of effort to get your dearest product at some cheapest rate even when compared with prices in reputed online shopping sites.). That's what they wanted ! You can easily create an account in this site (you feel comfortable. indeed ! )You feel easy to pay. You are happy to see the secure internet payment through ICICI payment channel. You get confirmation message 'Thank You for Shopping with Us.Payment accepted' in your history and in your email ID.[ THAT'S IT. THE GAME IS OVER !! FINISHED !!! ] You start dreaming about your product (lasting up to 1 week). You start doubt about the site. Every day logging into mulyashop.com and take history sheet and found no sign of shipping your order. You start putting comment under the history. You get no response. You send emails to their customer support ID. Nothing make difference.At last you see the customer care help number. When you call the number either it just ring or you lose money every time you call because they have put the number in auto answering mode. THEN YOU REALIZE THAT YOUR ARE CHEATED, JUST LIKE ME !! Have a happy shopping time !
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      M
      mnagrajan
      from Delhi, Delhi
      Jan 29, 2015
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      Address: New Delhi, Delhi

      I have ordered Micromax Canvas Nitro A310 (Blue) vide reference no.77834 order no WNWSHWFED on 25th Nov 2014 through Mulya Shopping Pvt Ltd. (Mulyashop.com). I have not yet received any email or status of my order. Every time I used to call the customer care the phone number which they are on online will not work most of the time, if i get the connection, they will say from beginning and say excuses everytime and they are not willing to take action on my complaint and they will say they are sending request but nothing will happened and next time I call and they repeat the same without knowing anything from there end. Till last two months I have talked to the customer care executives are Rajesh, Mahadev, Ashwin, Deepa Balan, Rupan, Vinod, Deepa and Rekha but my problem not yet solved and till continues. I am worried and wondering if they can?t send me the product then at least they can refund my deposit money i.e Rs. 10, 174/- which is my half months salary. I am also keep writing emails to their email address [protected]@mulyashop.com, [protected]@mulyashop.com, [protected]@mulyashop.com. In this only one email address is working. Neither they will not respond nor they will not talk. I am saying why they are troubling customer like me till two months. Two weeks before I had cancelled and if I talk to the customer care they will say they just making fool and they do not know anything like that behaving, this was happened to me and I had requested several time to solve my problem but nothing has happened so far. There contact number earlier was [protected] and now[protected]. They always tried to change their number. This is quite often. I would appreciate kindly please solve my case and kindly refund the my deposit of Rs.10, 174/- . In my life I had made big mistake by ordering mobile through online. I am trying to contact your contact numbers it always busy and recently contacted them they are saying they will send it and you will get the product. I just want to know why you are troubling people like us if you can't give the product please refund the amount, we will purchase from somewhere else. This is really cheating small customer like us. My mobile was faulty for long time i was thought of buying for long time and i have ordered through my credit card. Till now i have not got the product. Kindly urgently please send refund my deposit money. Kindly please help me. Nagarajan M, [protected]
      Mulya Shopping customer support has been notified about the posted complaint.
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        M
        manohar.sade
        from Sirsi, Karnataka
        Jan 29, 2015
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        Address: East Godavari, Andhra Pradesh

        I have placed an order for LENOVO S850 mobile on 31st December 2014 (Order Id BXEIGXUMW) Till now the product has not even dispatched and they are not planning to do that it seems. After keeping the money for a long time, now they will say the product is out of stock and they will play again for the refund. It is very clear from the online reviews that this site has not delivered a single product till date. Please protest again these kinds of online frauds my mobile no [protected]
        Mulyashop.com customer support has been notified about the posted complaint.
        i complaint to consumer complaints after that i got a mail from mulya shop on 2nd feb given below they told me it will refund ur money with in 10-14 working days 21 days completed still not recived money plz help us


        Dear Manohar Sade,

        Greetings from Mulyashop.com and thank you for shopping with MulyaShop.

        We wish to inform you that your refund request for the order ID: BXEIGXUMW has been processed on January 31, 2015. The refund transaction ID for the same is [protected] of ICICI PAYMENT GATEWAY. The same will reflect in your bank account. We do not have any influence on the time scales once the refund is preceded from us. The refund will take 3-4 working days to reflect in your account in case of private banks and 10-14 working days in case of nationalized banks.

        You are a loyal and supportive client of our company, and we are grateful to you for your patience and trust towards us.

        Regards

        Customer Care Team,

        Mulya Shopping Pvt. Ltd.
        I COMPLAINT TO SINCE 1MONTH STILL NOT TAKE ACTION ON MY COMPLAINT

        belt

        i have ordered leather belt on 29.11.14 still i am not received the product, mulya shop one of the FRAUD company i thing they have no any product, simply they are the people we should take legal action to the mulya.
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          J
          jagdishkr
          from Delhi, Delhi
          Jan 29, 2015
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          Address: New Delhi, Delhi

          My order reference No:ZKJLSLHPU and order No:77827 dated[protected] till data I have not received any mobile phone (shipment)till[protected] from mulyashop.com kindly pursue the matter and send necessary direction to your customer care for updation the data. jagdish Kumar ([protected])
          Mulyashop.com customer support has been notified about the posted complaint.

          order as well as money not refunded

          I HAD BOOKED A ORDER FOR LAVA IRIS X5 PHONE AND PAID THE AMOUNTS RS. 7196 ONLINE BUT GOODS NOT DELIVERED TO US AND MY MONEY ALSO NOT REFUNDED AS PER ATTACHED RECORD.
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            S
            singamsanjeevreddy
            from Delhi, Delhi
            Jan 28, 2015
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            Address: Thane, Maharashtra

            I have placed an order for Micromax Canvas Nitro mobile on 6th December 2014 (Order Id QZDSUTEQO. Till now the product has not even dispatched and they are not planning to do that it seems. After keeping the money for a long time, now they will say the product is out of stock and they will play again for the refund. It is very clear from the online reviews that this site has not delivered a single product till date. Please protest again these kinds of online frauds my mobile no [protected].
            Mulyashop.com customer support has been notified about the posted complaint.

            not delivered

            I was purchased micromax nitro 12/12/2014 my ordered no PSFXXRJLM but till now not delivered. Iwas called more times but phone nos was fake.No reply, No answer. What was my status. Please dont cheat people.
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              M
              MVS Shekhawat
              from Jammu, Jammu and Kashmir
              Jan 24, 2015
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              Address: Mohali, Punjab

              I have online purchase a Mobile phone Lava Iris 406Q (White) from mulyashop.com vide Order ref. no. WIWTWLWOA on dated 24.12.2014 of Rs. 4, 534/- & I pay with my Axis Bank Credit card. After 02 week I have not received my product & as per customer care the product is not shipped up to 08.01.2015 Then I have request for cancel my order & refund the amount On the date 08.01.2014 But till date 24.01.2015 I have not refund my amount. Please resolve my problem soon.
              Mulyashop.com customer support has been notified about the posted complaint.

              not deliver product

              i ordered lava iresx1 before 17 days but not even i recived any information about my order;;;
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                V
                Vijai143
                from Hosur, Tamil Nadu
                Jan 24, 2015
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                Address: Vellore, Tamil Nadu

                i ordered Intex Aqua 3g black mobile on 31/12/2014 till date not received i call customer care no responce.almost 24days today. Ref number FROGQWWYG 12/31/201--Rs 2, 870/- Citrus Payment accepted from Citrus dont play with poor people money Refund my money back. immediately...
                Mulyashop.com customer support has been notified about the posted complaint.
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                  Parveen Deswal
                  from Gurgaon, Haryana
                  Jan 24, 2015
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                  Address: New Delhi, Delhi

                  I have ordered a Panasonic p81 mobile phone on dated 3rd Jan. 2015 by pre paid basis through debit card . I have not received my order or refund to till date . I requested to you please advise me to take next step / complained against the mulyashop
                  +1 photos
                  Mulyashop.com customer support has been notified about the posted complaint.
                  Jan 24, 2015
                  Updated by Parveen Deswal
                  poor / nothing services of mulyashop.com

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                    B
                    Baaquir Bohra
                    from Ahmedabad, Gujarat
                    Jan 22, 2015
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                    Address: Ahmedabad, Gujarat

                    This site http://mulyashop.com/ booked my Order ID : IBATUMVIJ on 26th November 2014. Whole payment paid in advance. After that no product delivered or not refunding money till date, After so long follow up by me i want to complain against this fraudulent company.
                    Mulyashop.com customer support has been notified about the posted complaint.
                    i have written too many emails but no response from mulya.com

                    BEWARE - NO PRODUCT NOR REFUND SINCE 60 DAYS, ORDER ID: IBATUMVIJ - Comment #2123970 - Image #0

                    not refund my amount

                    sir, my self ghanshyam nandanwar. last 3 month complete product return. but not refund my amount. pl. refund my amount. otherwise action to your co, ( consumer court). mobile no. [protected] office[protected].
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                      A
                      acerbrd1
                      from Bengaluru, Karnataka
                      Jan 21, 2015
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                      Address: Vadodara, Gujarat

                      I have ordered Lenovo A369i mobile on 25/12/2014 and paid Rs. 3194/- up to 15/01/2015 I have not received my delivery and then I have cancelled my order and demand for refund and they said your refund will be credited in your account but till today i.e. 21/01/2015 I have not received my refund. Please help me in this regard.
                      Mulyashop.com customer support has been notified about the posted complaint.
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                        M
                        manojdabhi
                        from Mumbai, Maharashtra
                        Jan 21, 2015
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                        Address: Panchmahal, Gujarat

                        I bought a Lava Iris X1 for Rs 5823 on 1st Jan 2015, but till date they give fake commitments for delivery. This company is completely fraud and now their customer service number is also not working. I am soon going to go legal against this fraudulent company.
                        +1 photos
                        Mulyashop.com customer support has been notified about the posted complaint.
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                          A
                          ASHOKARORA
                          from Delhi, Delhi
                          Jan 20, 2015
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                          Address: New Delhi, Delhi

                          I ORDER FOR A XOLO MOBILE WIDE ORDER NO. MZURONHOJ ON 11TH DEC. 2014 BUT I COULD NOT RECEIVED TILL TODAY. AFTER CANCELLATION OF ORDER I JUST RECEIVED A REPLY THAT YOUR REFUND REQUEST HAS BEEN ACCEPTED ON 7TH JAN. 2015 BUT AFTER THAT THERE IS NO RESPONCE FOR ANY EMAIL OR PHONE CALL. I HAD WASTED SO MANY LONG CALLS TO CONTACT CUSTOMER CARE BUT NO RESULT. NOW I WANT TO MAKE A LEGAL COMPLAINT FOR THE THIS SITE ASHOK ARORA NEW DELHI [protected] email : [protected]@yahoo.co.in
                          Mulyashop.com customer support has been notified about the posted complaint.

                          Panasonic P81 Mobail not delivered.

                          I have ordered dt.10.01.15. Order No: MTLIJSFXG Panasonic P81 till i didn't get my ordered when i get my mobile. today 50 days from order.
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                            P
                            poorn22
                            from Mumbai, Maharashtra
                            Jan 14, 2015
                            Resolved
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                            Resolved

                            Address: Faridabad, Haryana

                            my order no-VMGHIQIQO. I have ordered lenovo A536 through prepayment but till date I haven't recd it. I tried to call customer care but they given me fake excuse you will receive your mobile with in 10 days, 4 days, 3days and mail also send but all these excuse was just excuse. this was my big mistake to purchase phone from this website. before few days I ordered xolo opus 3 mobile from eBay and I recd my phone in just 5 days on cash on delivery but earlier order from mulya shop till date I haven't recd my phone. now I want to back my money...
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Mulyashop.com customer support has been notified about the posted complaint.
                            My order no-VMGHIQIQO. I have ordered lenovo A536 through prepayment but till date I haven't recd it. I tried to call customer care but they given me fake excuse you will receive your mobile with in 10 days, 4 days, 3days and mail also send but all these excuse was just excuse. this was my big mistake to purchase phone from this website. before few days I ordered xolo opus 3 mobile from eBay and I recd my phone in just 5 days on cash on delivery but earlier order from mulya shop till date I haven't recd my phone. now I want to back my money...
                            My Order Reference FCEJIEFIW-placed on 12/23/2014, Reference-77841. I have ordered lenovo A536 through online but till date I haven't recd it. I tried to call customer care but they given me fake excuse you will receive your mobile with in 10 days, 4 days, 3days and mail also send but all these excuse was just excuse. this was my big mistake to purchase phone from this website. before few days I ordered moto e 3 mobile from flipkart and I recd my phone in just 5 days on cash on delivery but earlier order from mulya shop till date I haven't recd my phone. now I want to back my money...
                            you can do case to consumer court. and how it can be done i can make you know. Nimesh-[protected]
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                              arjunnair
                              from Mysore, Karnataka
                              Jan 14, 2015
                              Resolved
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                              Resolved

                              Address: Mysore, Karnataka

                              I have placed an order for Micromax unite 2 mobile on 2nd December 2014 (Order Id JZJJTSIMZ). Till now the product has not even dispatched and they are not planning to do that it seems. After keeping the money for a long time, now they will say the product is out of stock and they will play again for the refund. It is very clear from the online reviews that this site has not delivered a single product till date. Please protest again these kinds of online frauds. Anyone else should not fall into these traps again.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Mulyashop.com customer support has been notified about the posted complaint.
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                                S
                                surjyakanta mishra
                                from Hyderabad, Telangana
                                Jan 14, 2015
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                                Address: Hyderabad, Andhra Pradesh

                                I placed an order on 5th January and till today it's not shipped nor canceled.somany times i call to customer care and send message to this site but they send we answer as soon as possible.I don, t get any effective response.so i want my product immediately or my money back.
                                Mulyashop.com customer support has been notified about the posted complaint.
                                Jan 27, 2015
                                Updated by surjyakanta mishra
                                I have order one mobile phone on 5th Jan and order no.-VQOIJAVUM, mobile-lava iris x5.it is already 22 days over .you answer me my product will come or not.if not then I want my money back.
                                Feb 28, 2015
                                Updated by surjyakanta mishra
                                it is already 2 months completed, please refund my money and close this fraud website.
                                mulyashop.com is a fraud website .
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                                  Nimesh299
                                  from Ahmedabad, Gujarat
                                  Jan 13, 2015
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                                  Address: Mehsana, Gujarat

                                  I have booked order on 23rd December -2014 but after 7 days they not dispatched my product. so i fill this company is totally fraud and that why i have ask them to cancel my order and for that i have called approximate 20 times. and lots of time i have request for refund but very poor answer from customer care and they are given time of 7 days again and again but no result. i have told them that i will go to consumer court than they have intimate me about my refund. They replied my on my id that after 7-10 days you will gate refund and this intimation they have gave me on 3rd January. Today i have called but same stupid answer that "We are checking about your refund". so i have decided to go consumer court as well as cyber crime cell to launch FIR. guys we all have to make complaint in against of this fraud company. NIMESH
                                  +4 photos
                                  Mulyashop.com customer support has been notified about the posted complaint.
                                  Feb 01, 2015
                                  Updated by Nimesh299
                                  launch case in consumer court. for information on how to do case please call me. [protected] Nimesh
                                  yes air deffinetly i have lost Rs. 10693 with them. i place order on 15 nov 2014. the same information i too got
                                  same thing happen with me, i lost my 6500, nimesh give me your cell no, i am also going to register FRI against this fraud company.
                                  Same thing happened with me i have Ordered Handset Xolo Q1000S Plus (Black) on 20th of December under Order Number AJNSFPKBS amount of rs 9983 till date i have not received my Order this was my First Experience but i think this is pathetic please unite & help for humanituos cause


                                  My mobile number : [protected]
                                  Order Number :- AJNSFPKBS
                                  I am also one of the victim of them. My name is Nibin Chandran
                                  . I placed an order for a lenovo A536 mobile on 02.01.2015. Order
                                  Reference HUUHPHBSX . I paid cash through icici payment gateway on the
                                  time of booking. Till this date they have neither shipped my mobile nor
                                  has given any reply. When ever I tried to contact them on their customer
                                  care number the phone will be attended by auto answering mode and no
                                  one reply me. I also tried to contact them through email. But there is
                                  no response. From internet I come to know that they are running a fraud
                                  company. They simply accept money from people and do nothing. A lot of
                                  complaints can be seen in many consumer forums against them.If you come
                                  to survive your problem please let me know that. My Cont.no- [protected]
                                  (Kerala).
                                  With regardsNIBIN CHANDRAN
                                  [protected]
                                  [protected]@gmail.com
                                  dear friends my mobile number is [protected] and i will lunch complaint in consumer court soon.
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                                    J
                                    jaganpl
                                    from Bengaluru, Karnataka
                                    Jan 12, 2015
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                                    Address: Bangalore, Karnataka

                                    Dear sir/madam, I have ordered 1 No. Smart phone LAVA IRIS X5(black) in your online shopping on 03.01.2015 As per your information it should be delivered within 7 days from order date ( at least by 10th JAN 2015) But till date I have not received the ordered item and also there was no any information through any calls or emails. Order no: JXFEEJWWW Amount paid:Rs.7196/- (through net banking via citrus) Invoice No: IN001626 dot.03.01.2015
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                                      Rashid Sayim
                                      from Mumbai, Maharashtra
                                      Jan 12, 2015
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                                      Address: Srinagar, Jammu and Kashmir

                                      Dear team i have Ordered Handset Xolo Q1000S Plus (Black) on 20th of December under Order Number AJNSFPKBS till date i have not received my Order this was my First Experience but i think this is pathetic please help My mobile number : [protected] Order Number :- AJNSFPKBS
                                      Mulyashop.com customer support has been notified about the posted complaint.
                                      I am also one of the victim of them. My name is Nibin Chandran . I placed an order for a lenovo A536 mobile on 02.01.2015. Order Reference HUUHPHBSX . I paid cash through icici payment gateway on the time of booking. Till this date they have neither shipped my mobile nor has given any reply. When ever I tried to contact them on their customer care number the phone will be attended by auto answering mode and no one reply me. I also tried to contact them through email. But there is no response. From internet I come to know that they are running a fraud company. They simply accept money from people and do nothing. A lot of complaints can be seen in many consumer forums against them.If you come to survive your problem please let me know that. My Cont.no- [protected] (Kerala).With regardsNIBIN CHANDRAN [protected]
                                      [protected]@gmail.com

                                      order not delivered and no response

                                      my ordernumber QMYVDCDNI HAS NOT DELIVERED TILL NOW. I ORDERED IT ON 1/11/2014. THE MOBILE MODEL IS MICROMAX NITRO PLEASE INFORM IT SOON WHAT IS THE REASON
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                                        Vasu Sethi
                                        from Kotkapura, Punjab
                                        Jan 9, 2015
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                                        Address: Faridkot, Punjab

                                        I havent recieved my product. I ordered a panasonic p81 mobile on 24 dec. 2014 but still havent recieved the product till 10 jan 2015. Poor response. No response.careless customer care. Fully dissatisfied. Everytime Mr.Vinod picks up the phone and gives fake sattisfaction that your issue has been forwarded to our head.no refund.poor company
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                                        Mulyashop.com customer support has been notified about the posted complaint.
                                        I am also one of the victim of them. My name is Nibin Chandran . I placed an order for a lenovo A536 mobile on 02.01.2015. Order Reference HUUHPHBSX . I paid cash through icici payment gateway on the time of booking. Till this date they have neither shipped my mobile nor has given any reply. When ever I tried to contact them on their customer care number the phone will be attended by auto answering mode and no one reply me. I also tried to contact them through email. But there is no response. From internet I come to know that they are running a fraud company. They simply accept money from people and do nothing. A lot of complaints can be seen in many consumer forums against them.If you come to survive your problem please let me know that. My Cont.no- [protected] (Kerala).With regards
                                        NIBIN CHANDRAN [protected]
                                        [protected]@gmail.com
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