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Mulyashop.com Complaints & Reviews

mulyashop.com

1.5

Updated: Jul 21, 2016

Complaints 118

Resolved

34

Unresolved

84

So far, so good. Mulyashop.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mulyashop.com will keep up the work and continue to help more customers with their concerns even better 🤝

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Mulyashop.com reviews & complaints page 5

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Address: Purba Medinipur, West Bengal

have ordered lenovo S660 mobile through internet shopping vide order ref. KDNOMCKGS ON 15/11/2014 & payment have been done through ICICI credit card. I have also several email for delivery status but no mail have been received. Customer care mobile no. [protected]/+[protected], +[protected] is not response till now. Therefore, the site of internet shopping is fake or real. uttam pahari

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Address: Namakkal, Tamil Nadu

I have ordered for Lava Iris 504Q Plus (White) mobile on 17.12.2014 and made the payment at the same date. My mobile no.[protected]. Till today there is no proper reply from your side. Whenever is contact through phone they telling its is not valid. But not yet dispatched. Either deliver the product or refund our money... Please take immediately action

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

I made a purchase on 17/December/2014 on Mulyashop.com which was successful at that time and I received a transaction message from my bank. Later when I rechecked my account history, I found that it showed the Transaction Error. I complaint in customer care, sent an e-mail to the company but got nothing in reply.

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Address: Ahmedabad, Gujarat

I have ordered for Xolo mobile worth Rs. 5, 171/- on 14th November, 2014. It was not dispatched still 22nd November, 2014. I have sent many messages for status and cancel order, but no any reply received from Mulya shop. Fortunately, I connected to call on 24th November, 2014 and requested for cancellation. But not cancelled order still 28th November, 2014, when I again made request to call. It was given 7 days time limit for refund in my bank account. I have repeatedly made call after 7 days, but always receive the same answer, "your refund will be credited into your bank account within 2-3 days."Still today I have not received nothing. Very bad service and provided by Mulya shop. Not worrying about customers. I strongly advice to all buyers that please do not try to purchase from this web site.

Aug 14, 2020

Complaint marked as Resolved

Mulyashop.com customer support has been notified about the posted complaint.

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N

nihar.dhakan225

from Ahmedabad, Gujarat

Dec 18, 2014

I have ordered for Xolo mobile worth Rs. 5, 171/- on 14th November, 2014. It was not dispatched still 22nd November, 2014. I have sent many messages for status and cancel order, but no any reply received from Mulya shop. Fortunately, I connected to call on 24th November, 2014 and requested for cancellation. But not cancelled order still 28th November, 2014, when I again made request to call. It was given 7 days time limit for refund in my bank account. I have repeatedly made call after 7 days, but always receive the same answer, "your refund will be credited into your bank account within 2-3 days."Still today I have not received nothing. Very bad service and provided by Mulya shop. Not worrying about customers. I strongly advice to all buyers that please do not try to purchase from this web site.

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Address: Bangalore, Karnataka

I HAVE ORDERED AND PAID FULL AMOUNT FOR MICROMAX NITRO 15 DAYS BACK BUT I HAVE NOT RECIVED YET I HAVE GIVEN ADDRESS ALSO WT THE HELL U PEPOPLE DOING BUSINES LIKE I NEED RESPONSE OTHERWISE I WILL GO TO CONSUMER COURT. ATLEAST U DONE HAVE SENSE TO REPLY. NAME: EDWIN LEO ADDRESS TO SHIP: MUTHOOT FIN CORP LTD FRZERTOWN BANGALORE pH NO:[protected]

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M

Mahendran A

from Coimbatore, Tamil Nadu

Dec 18, 2014

Payment: Icici Payment
gateway

I have ordered my product Micromax Canvas 2.2 A114(White) vide reference no.77831 order no KQJQATABX on
12/8/2014 15:03:40. I have not yet received any email or status of my order.
Your company says within 7 days.

Everyday I have talk to them regarding my product, but till now i have not received my product. I am trying to contact your contact numbers it always busy and recently contacted them they are saying they will send it and you will get the product.

I just want to know why you are troubling people like us if you can't give the product please refund the amount, ..
When I call your customer care I get no reply. Please let me know when are you going deliver the mobile. If I don't get a response on my mobile within a day or two, I am going to file a complaint with consumer
court. Mahendran

M

Mahendran A

from Coimbatore, Tamil Nadu

Dec 18, 2014

VERY BAD SERVICE OF Mulyashop.com. PLEASE CREATE AWARESS ABOUT THIS COMPANY

mobile Phone Not received - Comment #2093677 - Image #0

mobile Phone Not received - Comment #2093677 - Image #1

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Address: New Delhi, Delhi

I have ordered my product Micromax Canvas Nitro A310 (Blue) vide reference no.77834 order no WNWSHWFED on 25th Nov 2014. I have not yet received any email or status of my order. Your company says within 7 days. On Tuesday, 2nd Dec 2014 I have talk to them regarding my product, but till now and date i have not received my product. I am trying to contact your contact numbers it always busy and recently contacted them they are saying they will send it and you will get the product. I just want to know why you are troubling people like us if you can't give the product please refund the amount, we will purchase from somewhere else. This is really cheating small customer like us. My mobile was faulty for long time i was thought of buying for long time and i have ordered through my credit card. Till now i have not got the product. Kindly urgently please send us the product. Nagarajan M, .

Aug 14, 2020

Complaint marked as Resolved

Mulyashop.com customer support has been notified about the posted complaint.

Jan 30, 2015

Updated by mnagrajan I have written complaint about delivery of product so far nothing has been initiated from your end. I do not know why you put site for consumer complaints forum. If our worries and problems/issues is not sorting out why you kept alive these sites. Kindly urgently take action and please refund my product order deposit of Rs.10, 174/- Please refund my money this is my half month salary.

Kindly please take action at the earliest.

Nagarajan M
[protected]

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Address: Coimbatore, Tamil Nadu

I have ordered for lava iris x1 mobile on 05.12.2014 and made the payment at the same date. My mobile no.[protected]. Till today there is no proper reply from your side. Whenever is contact through phone you are telling the item will be despatched within two days. But not yet despatched. Either deliver the product or refund our money.

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Address: Aurangabad, Maharashtra

maine 5 sarees ka order kiya jo call company se hi aaya tha. 1800/- ki saari hai market me au hum aapko 500 /- me de rahe hai. but wo saari 80/- rs denekebhi laayak nahi hai. worst company, faltu, bakwas, fraud, jitnebhi naam do wo saare kum hai. i am not satisfied his products Kamal

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Address: Coimbatore, Tamil Nadu

Yesterday i bought a product from your site.The product is 4 in 1 dual power mini sewing machine with adapter and pedal.The machine not working.I m totally disappointed from this one.So i need to take return the product and refund the money immediately.

Aug 14, 2020

Complaint marked as Resolved

Mulyashop.com customer support has been notified about the posted complaint.

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M

manothilsath

from Coimbatore, Tamil Nadu

Dec 16, 2014

My name is Manoj.Actually my sister bought the product.Her name is Kasthuri.The consignment Order No is[protected].MUL57403.

J

Jayanthi Bhat

from Bengaluru, Karnataka

May 31, 2016

Order No. DKMDKJWKA placed on 12/3/2014 10:29:54 Payment: Icici Payment gateway

Sir, Please let us know when we are receiving our product, as your website is having lot of customer complaints and no one is believing your website, please help us out in calling us or getting the order at the earliest. regards jaynthi

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Address: Raigarh, Chhattisgarh

i have booked lenovo p780 ( deep black) on 2.12.2014 for which order no is HTNMDISOM & my mobile no. is [protected]. Made payment by Net Banking on same date. i have still not received mobile phone. Kindly deilver at ur earliest. ANUP KUMAR NEMA, Please i m requesting you within 1day solve this matter other wise I take a necessary action .

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Address: Hyderabad, Andhra Pradesh

Dear Team, as i have ordered a new micromax Canvas A114 and the Product ID is : 55652, and the Reference id is : [protected], I have ordered this Product on 3 rd of December 2014. i didt get any message yet Regarding Shipping. I Have been trying to Reach your Coustomer care but No one is Responding, Do let me know the Status ASAP

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Address: Ranchi, Jharkhand

i have booked micromax A310 on 1.12.2014 for which order no is LDVGNDBFJ. Made payment by ICICI debit card on same date. i have still not received mobile phone. kindly deilver at ur earliest. Ram kumar sinha, Dy. secretary, deptt of health, medical education & family welfare, Govt. of jharkhand

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R

rks6272

from Delhi, Delhi

Dec 15, 2014

i have neither received mobile set nor any information from d mulyashop. If mulyashop is not willing for delivery then kindly return d paid amount otherwise i will b compelled to file criminal case for playing fraud with me & also in district consumer forum - Ram kumar sinha, Dy. Secretary, Health Deptt, Govt of Jharkhand

R

rks6272

from Delhi, Delhi

Jan 28, 2015

i have booked for micromaxA310 on 1/12/2014 &amp; paid Rs 9505 by ICICI debit card on the same date. i have not got the mobile set. i have talked to your persons on telephone &amp; mailed complain many times. i got one reply on my mail almost 20 days back with an assurance for delivery within a week. it is very serious. you should return my money if you are not willing for delivery. kindly dont compell me to take legal action against company.
Ram kumar sinha
Deputy scretary
Health Deptt
Govt of Jharkhand

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Address: Chennai, Tamil Nadu

Dear Team, Last few days iam trying to contact you, its not reachable. purchased 2 Mobile handset still not dispatched and requested for refund also... that one also still not initiated. Please provide the refund on priority to card account or mentioned address regards

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i was oredered micromax canvas nitro a310 from mulyashop.com by the my sbi credit crad which price is 10693 rs they cut the ammount frm my account .and say they will delivered my product in 5 to 6 bussiness days today is almost 10 days completed&& they even no answered me when they will delivered my order or return money my Item purchase ORDER REF :OTVFIIISV ORDER REF:KVADIWKOC please respond me fr these case, i[censored] failed in these I warn U I will lodge cmplaint against U&MAY BE CONCERN in cybercell & Consumer forum & case in mental harrasment. plaese deliver my product in 1--2 day or readyy fr defamation CASE u can cntnct me i[censored] have little interest in UR company prestige Value on [protected], , , or [protected]

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Address: Mumbai City, Maharashtra

I booked our 1 HTC mobile model no. HTC Desire 616 on 28 Nov. 2014. via Order ID: RFAEGOSSW and via reference no.77897, but as on date I neither received any confirmation from your side via mail, call or sms, nor any response from company. I called on your customer care no. 15-17 times but every time either they not received call or they gave me same silly excuse that wait and watch, we will provide you product with in 5-7 days. But as on date already 11 days gone, but i neither received any call from your side nor any response for the same.If I not received any response for the same I will lodge a Police complaint and in consumer forum for your company.I am attaching herewith 2 screen shot for payment confirmation and order booking for the same.I hope you will response the matter as soon as possible otherwise i have to lodge complaint against the company.

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Aug 14, 2020

Complaint marked as Resolved

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Address: Gurgaon, Haryana

I ordered a mobile via order ID REKGGJCGL on 27th November 2014. The item was supposed to dispatched in 5-7 days but the item has not be delivered till now. When I call your customer care I get no reply. Please let me know when are you going deliver the mobile. If I don't get a response on my mobile within a day or two, I am going to file a complaint with consumer court. Ajay

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A

ammuneenu

from Chennai, Tamil Nadu

Dec 18, 2014

I ordered a mobile on 3rd December 2014. The item has not be
Delivered till now. When I call your customer care I get no reply. If you are not willing to deliver the products please refund the money as early as possible. How can you cheat people like this way. I will take necessary action aganist this site...I think its a fraud company.

D

deepa muthu

from Bengaluru, Karnataka

Jan 14, 2015

I ordered DISKO WHATSAPP PHONE ON 5/01/15 but not delivered yet. For details contact me on [protected]

S

sur1974

from Coimbatore, Tamil Nadu

May 24, 2016

Non Receipt of SPICE Stellar Mobile

I have ordered Spice Mobile and paid Rs.3, 424/- on 20.01.15. Till date I have not received the product & there is no response . I need refund of my amount. S.Suresh 3/200 Kurinji Nagar Postal Colony Perur Coimbatore

A

amrut developers

from Mumbai, Maharashtra

Jun 14, 2016

fraud company

Dear friends dont order any items from mulya shop . this is fraud company

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Address: Mumbai City, Maharashtra

I have ordered micromax nitro on 02 dec vide order No. VNSIKMKOA and made the payment thruogh net banking...bt i have not received the mobile till now neither there is any status Pls tell me the status... U r going to deliver or refunding the amount

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Address: Mumbai City, Maharashtra

I have ordered a mobile phone on 22nd of november but still there is no update on the delivery the tracking id, I called up the number i was told that it will take 5-6 days after 6 days i again called up i was told that youthere is sortage of phone you can cancelled your order and we will initake for refund, we diid that also but till today neither the phone nor the money is deposited in my account nor did i recieved the phone, Still on your website that product is available if you donot have the product why are you writing there as available on the website and making customer pay for that product and delay the status and make customer keep on calling you our executive never call the customer. Please look into the matter urgently or will go to consumer court and make a complain there reagrding non responding and using customer money

Aug 14, 2020

Complaint marked as Resolved

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Mulyashop.com is the worst, no good customer service only lie & false commitment, today when i called customer care, they put me on hold for 10 mins by saying, "Pls be in line i will inform abt ur shipment status" but the representative didnt replied anything and finally i had to disconnect the call after 10 mins. Everyday they say today we are dispatching your order but they dont dispatch. MULYASHOP Customer support is actually "CUSTOMER EXCUSE SUPPORT CENTRE"

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Address: Bangalore, Karnataka

Sir, Please let me know when I will receive my mobile against the above order no., whatever the phone no. you have provided no one is answering or it is switched off. Please call us back on our mobile no. immediately. My no. [protected].

Aug 14, 2020

Complaint marked as Resolved

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J

Jayanthi Bhat

from Bengaluru, Karnataka

Dec 9, 2014

Please get back to us immediately. Matter most urgent

J

Jayanthi Bhat

from Bengaluru, Karnataka

Dec 9, 2014

Please get back to us on mobile status or else immediately refund the amount or else provide correct phone no. to contact you.

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